Difference between revisions of "Microsoft Group Inbox vs. Shared Mailboxes"

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===Comparing a Shared Mailbox with Microsoft 365 Group Inbox===
 
===Comparing a Shared Mailbox with Microsoft 365 Group Inbox===
 
====Feature comparison====
 
====Feature comparison====
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{| class="wikitable sortable"
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|+ Example Table
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! Feature !! Group Inbox !! Shared Mailbox
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| Shared Inbox and calendar accessible by multiple users || Yes || Yes
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| Ability to create subfolders and move email to organize/sort || Yes || Yes
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'''Shared Inbox and calendar accessible by multiple users'''
 
'''Shared Inbox and calendar accessible by multiple users'''
 
*Microsoft 365 Group Inbox: Yes
 
*Microsoft 365 Group Inbox: Yes

Revision as of 14:15, 3 October 2025

About Microsoft 365 Group Inboxes...

...

What is a Microsoft 365 Group?

Comparing a Shared Mailbox with Microsoft 365 Group Inbox

Feature comparison

Shared Inbox and calendar accessible by multiple users

  • Microsoft 365 Group Inbox: Yes
  • Shared Mailbox: Yes


Ability to create subfolders and move email to organize/sort

  • Microsoft 365 Group Inbox: Yes (require using Outlook web client)
  • Shared Mailbox: Yes


Category labels

  • Microsoft 365 Group Inbox: No
  • Shared Mailbox: Yes


Can function as a Distribution List (DL)

  • Microsoft 365 Group Inbox: Yes (following a Group Inbox allows you to get notified of emails in your primary Inbox)
  • Shared Mailbox: No


Users can have 'Send As' or 'Send on Behalf of' delegate privileges

  • Microsoft 365 Group Inbox: Yes
  • Shared Mailbox: Yes


Wokspace to share files

  • Microsoft 365 Group Inbox: Yes
  • Shared Mailbox: No


Team owners can manage membership without a Tech support request

  • Microsoft 365 Group Inbox: Yes
  • Shared Mailbox: No