Difference between revisions of "Contact Us"
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(Updated direct link to old Technology Support queue new ticket page so it now instead points to our unauthenticated new support request form that goes to the new Technology Support queue (https://forms.office.com/r/THWprxEWrZ)) (Tag: VisualEditor) |
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*'''[https://forms.office.com/r/THWprxEWrZ Submit a support request]''' to have your issue directed to the proper department | *'''[https://forms.office.com/r/THWprxEWrZ Submit a support request]''' to have your issue directed to the proper department | ||
*'''In-person help''': is '''currently available''' at the [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of Evans Hall (Floor 2 of the Library Building) | *'''In-person help''': is '''currently available''' at the [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of Evans Hall (Floor 2 of the Library Building) | ||
| − | *''' | + | *'''Spring 2024''' hours of operation: |
| − | **Monday - Thursday: 9 AM - | + | **Monday - Thursday: 9 AM - 9 PM |
| − | **Friday: 9 AM - 6 PM | + | **Friday: 9 AM - 6:30 PM |
| − | **Saturday: | + | **Saturday: 10 AM - 3 PM |
**Sunday: Closed | **Sunday: Closed | ||
*'''Call''' the student help desk at [tel:360-867-6231 (360) 867-6231] | *'''Call''' the student help desk at [tel:360-867-6231 (360) 867-6231] | ||
| Line 27: | Line 27: | ||
===Faculty & Staff=== | ===Faculty & Staff=== | ||
====General Technology Help==== | ====General Technology Help==== | ||
| − | *'''[https:// | + | *'''[https://forms.office.com/r/N978eF6R9h Submit a help ticket]''' to have your issue directed to the proper department |
*'''In-person help''': go to the Technology Support Center on the main floor of Evans Hall in room 2604 | *'''In-person help''': go to the Technology Support Center on the main floor of Evans Hall in room 2604 | ||
*'''Call''' the [[Faculty and Staff Technology Support|Technology Support Center]] at [tel:360-867-6627 (360) 867-6627] | *'''Call''' the [[Faculty and Staff Technology Support|Technology Support Center]] at [tel:360-867-6627 (360) 867-6627] | ||
Latest revision as of 17:07, 22 April 2024
Students
General Technology Help
- Submit a support request to have your issue directed to the proper department
- In-person help: is currently available at the Academic Computing Center on the main floor of Evans Hall (Floor 2 of the Library Building)
- Spring 2024 hours of operation:
- Monday - Thursday: 9 AM - 9 PM
- Friday: 9 AM - 6:30 PM
- Saturday: 10 AM - 3 PM
- Sunday: Closed
- Call the student help desk at (360) 867-6231
Scientific Computing
- In-person help: contact the CAL in person on the first floor of Lab II
- Call us at (360) 867-6426
Electronic Media
- In-person help is available at the MultiMedia Lab located on the first floor of Evans Hall.
Faculty & Staff
General Technology Help
- Submit a help ticket to have your issue directed to the proper department
- In-person help: go to the Technology Support Center on the main floor of Evans Hall in room 2604
- Call the Technology Support Center at (360) 867-6627
Event and Audio/Video Recording Support
- Submit a Production Request to Electronic Media for documentation, PA system support, and other media-related production needs.
Media Classroom Support
Get Help
Submit a technology support request
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