Difference between revisions of "Contact Us"

From Help Wiki
m (Changed “Winter” to “Spring” and updated Friday closing time)
Line 12: Line 12:
 
*'''[https://kace.evergreen.edu/userui/ticket.php?QUEUE_ID=38 Submit a support request]''' to have your issue directed to the proper department
 
*'''[https://kace.evergreen.edu/userui/ticket.php?QUEUE_ID=38 Submit a support request]''' to have your issue directed to the proper department
 
*'''In-person help''': is '''currently available''' at the  [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of Evans Hall (Floor 2 of the Library Building)
 
*'''In-person help''': is '''currently available''' at the  [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of Evans Hall (Floor 2 of the Library Building)
*(For Spring 2023) Support is available during the following hours of operation:  
+
*'''Spring 2023''' hours of operation:  
**Monday - Thursday: 9 am - 8:45 pm
+
**Monday: 9 am - 5 pm
 +
**Tuesday: 9 am - 8:45 pm
 +
**Wednesday: 9 am - 6:30 pm
 +
**Thursday: 9 am - 8:45 pm
 
**Friday: 9 am - 6:30 pm
 
**Friday: 9 am - 6:30 pm
 
**Saturday: 10 am - 3 pm
 
**Saturday: 10 am - 3 pm

Revision as of 15:42, 11 May 2023

Phone3-green.svg
Additional ways to get help ...


Students

General Technology Help

  • Submit a support request to have your issue directed to the proper department
  • In-person help: is currently available at the Academic Computing Center on the main floor of Evans Hall (Floor 2 of the Library Building)
  • Spring 2023 hours of operation:
    • Monday: 9 am - 5 pm
    • Tuesday: 9 am - 8:45 pm
    • Wednesday: 9 am - 6:30 pm
    • Thursday: 9 am - 8:45 pm
    • Friday: 9 am - 6:30 pm
    • Saturday: 10 am - 3 pm
    • Sunday: Closed
  • Call the student help desk at (360) 867-6231

Scientific Computing

  • In-person help: contact the CAL in person on the first floor of Lab II
  • Call us at (360) 867-6426

Electronic Media

  • In-person help is available at the MultiMedia Lab located on the first floor of Evans Hall.

Faculty & Staff

General Technology Help

Event and Audio/Video Recording Support

Media Classroom Support