LMS Access Exception Process for Faculty

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(Need a TA or program assistant added? Please see this guide, Program Assistants and TAs in Canvas.)

Why is there an Exception Process?

Students who are added to a Canvas site who have not yet registered have been confused into thinking their registration is complete. In order to provide a more predictable and understandable process for students, the Academic Division has chosen to implement an LMS exception process.

The Standard/College Enrollment Practice

The Academic Division has determined that students should only have access to resources once they have registered for an offering. Once a student's registration has been completed they will be auto-enrolled into the curricular Canvas site associated with that offering. Students not registered will not be able to access any part of the Canvas site for the offering.

What is the Exception Process?

All exceptions (e.g. programs, contracts, wait-listed or visiting students, etc.) for access should go through an academic approval process initiated via a help ticket using the subject line “LMS Exception Request."

Information to include in your ticket:

  • name of offering and term(s)
  • name of student, their Evergreen username/email, and "A" number
  • reason the student should be added to your curricular site


Once approved, the student will be added to your Canvas site in the Canvas role of "Observer" and you will be notified.

PLEASE NOTE: Students added to Canvas as an LMS Exception/Observer will not appear in the Gradebook.

They will be able to participate in Canvas Discussions but they will not be able to submit work to Assignments or take Quizzes.

Canvas guides about the "Observer" role: