Difference between revisions of "Student Email Overview"

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{{Landing|lead=
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Evergreen hosts student email using Microsoft Exchange
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Evergreen hosts student e-mail using Microsoft Exchange, an industry-standard enterprise system.  Although Evergreen has been hosting e-mail services for many years using a variety of systems, in spring of 2007 Evergreen made it the primary communication medium between students and the college. This was the culmination of a two-year project designed to decrease the waste of resources associated with paper mailings.
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====Help for General Use====
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Setup, management, troubleshooting, and more
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*[[Login Help]]
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*[[Forgot My Password]]
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*[https://cas.evergreen.edu/CasPasswordReset/ Reset Your Password]
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*[[Forgot My Login Name]]
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*[http://wikis.evergreen.edu/computing/index.php/Full_Inbox My Inbox is Too Full]
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*[[Campus Forums]]
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Since that time, Evergreen’s administrative and student services offices have experienced significant savings of both time and resources due to the ability to email students. Also, messages that are time-critical can reach students very quickly, preventing frustration and hardship in many cases.
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====Exchange 2010====
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Information and visual guides
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*[[Webmail Overview]]
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*[http://wikis.evergreen.edu/computing/index.php/Viewing_Messages_by_Conversation_in_Outlook_2010 How to Turn Conversations View On or Off]
  
After making email the official communication medium in 2007, it has undergone [[email changes in 2008 | changes in 2008]] that were put into place in order to improve reliability of delivery.
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====Webmail Address====
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https://www.evergreen.edu/webmail
  
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====Auto-Forwarding====
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Through [https://my.evergreen.edu my.evergreen.edu] you can set your Evergreen email account to auto-forward to an external email address (such as Hotmail, Gmail, MSN, etc.). Be aware that if you select this option, you are then responsible for making sure you are receiving email from Evergreen. You can test this by sending a message to your Evergreen account. If you don't get it, there may be a problem with your forwarding address or provider.
  
====General Information for Students====
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# Log in to my.evergreen.edu
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# Choose '''"profile"''' from the upper right hand corner
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# Choose ''' 'Edit Email' ''' from the Settings box
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# Enter an email address and then check the radio button that says "forward my mail to another email provider"
  
{| class="wikitable"
 
|-
 
! -->
 
|Student Mailbox Size
 
|50MB
 
|-
 
!-->
 
|Maximum Attachment Size
 
|10MB
 
|-
 
!-->
 
|Deleted items folder
 
|older than one day are purged
 
|-
 
!-->
 
|Junk email folder
 
|older than 30 days are purged
 
|-
 
!-->
 
|Sent items folder
 
|older than 90 days are purged
 
|-
 
!-->
 
|Webmail Address
 
|[https://www.evergreen.edu/webmail https://www.evergreen.edu/webmail]
 
|-
 
|}
 
  
====Tesctalk and Tesccrier lists====
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====Mailbox Capacity and Attachment Size====
These lists are available as opt in - meaning you must proactively subscribe to the forum to be able to receive messages.  There are many ways that you can customize how you view the postings in these forums..  it doesn't have to be just e-mail.  For more detailed information on managing your subscriptions to these lists, go to [[Managing your Tesctalk and Tesccrier Subscriptions]].
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====Auto-Forwarding====
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* Student Mailbox Size: 150MB
Through [https://my.evergreen.edu my.evergreen.edu] you can set your evergreen e-mail account to auto-forward to a third party provider (such as hotmail, gmail, MSN, etc..).  Be aware that if you select this option that you are then responsible for making sure that you are receiving email from Evergreen as important information around contracts, evaluations, billings and registration to name a few come to your Evergreen account. Test it out if you're unsure.  Send yourself a message to your Evergreen account.  If you don't get it, there may be problems with your forwarding address or provider and once it leaves the Evergreen system we no longer have any ability to troubleshoot the problem.
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* Maximum Attachment Size: 50MB (includes message)
  
'''Note:''' gmail users have experienced far fewer problems with email forwarding than other providers.
 
  
'''Need Additional Help?'''
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|sidebar=
  
*Call the Computer Center and talk with a live person at '''867-6227'''
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{{GetHelp}}
*[http://rails.evergreen.edu/contact/?site=ac-computing-help&recipient=acadcomphelp&tt=true send us a message].
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}}
*Click on the email category link below to get a full listing of all the help articles that have been written on email.
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  [[category:Email]]
 
  [[category:Email]]

Revision as of 16:28, 11 October 2016


Evergreen hosts student email using Microsoft Exchange



Help for General Use

Setup, management, troubleshooting, and more


Exchange 2010

Information and visual guides

Webmail Address

https://www.evergreen.edu/webmail

Auto-Forwarding

Through my.evergreen.edu you can set your Evergreen email account to auto-forward to an external email address (such as Hotmail, Gmail, MSN, etc.). Be aware that if you select this option, you are then responsible for making sure you are receiving email from Evergreen. You can test this by sending a message to your Evergreen account. If you don't get it, there may be a problem with your forwarding address or provider.

  1. Log in to my.evergreen.edu
  2. Choose "profile" from the upper right hand corner
  3. Choose 'Edit Email' from the Settings box
  4. Enter an email address and then check the radio button that says "forward my mail to another email provider"


Mailbox Capacity and Attachment Size

  • Student Mailbox Size: 150MB
  • Maximum Attachment Size: 50MB (includes message)