Difference between revisions of "Student Email Overview"

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Having problems with your e-mail even after perusing all the help pages below?  Call the Computer Center and talk with a live person at 867-6227 or [http://rails.evergreen.edu/contact/?site=ac-computing-help&recipient=acadcomphelp&tt=true send us a message].
 
Having problems with your e-mail even after perusing all the help pages below?  Call the Computer Center and talk with a live person at 867-6227 or [http://rails.evergreen.edu/contact/?site=ac-computing-help&recipient=acadcomphelp&tt=true send us a message].

Revision as of 13:08, 9 December 2008

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Evergreen Student Email

Evergreen hosts student e-mail using Microsoft Exchange, an industry-standard enterprise system. Although Evergreen has been hosting e-mail services for many years using a variety of systems, in spring of 2007 Evergreen made it the primary communication medium between students and the college. This was the culmination of a two-year project designed to decrease the waste of resources associated with mailing paper to students.

Since that time, Evergreen’s administrative and student services offices have experienced significant savings of both time and resources due to the ability to email students. Also, messages that are time-critical can reach students very quickly, preventing frustration and hardship in many cases.

After making email the official communication medium in 2007, it has undergone changes in 2008 that were put into place in order to improve reliability of delivery.


General Information for Students

--> Student Mailbox Size 50MB
--> Maximum Attachment Size 10MB
--> Deleted items folder older than one day are purged
--> Junk email folder older than 30 days are purged
--> Sent items folder older than 90 days are purged

Tesctalk and Tesccrier lists

These lists are available as opt in - meaning you must proactively subscribe to the forum to be able to receive messages. There are many ways that you can customize how you view the postings in these forums.. it doesn't have to be just e-mail. For more detailed information on managing your subscriptions to these lists, go to Managing your Tesctalk and Tesccrier Subscriptions.

Auto-Forwarding

Through my.evergreen.edu you can set your evergreen e-mail account to auto-forward to a third party provider (such as hotmail, gmail, MSN, etc..). Be aware that you are then responsible for making sure that you are receiving email from Evergreen as important information around contracts, evaluations, billings and registration to name a few come to your Evergreen account. Send yourself a message to your Evergreen account. If you don't get it, you may have problems with forwarding and once it leaves the Evergreen system we no longer have any ability to troubleshoot the problem.

Note: gmail users have experienced far fewer problems with email forwarding than other providers.


Need Additional Help?

Having problems with your e-mail even after perusing all the help pages below? Call the Computer Center and talk with a live person at 867-6227 or send us a message.

You can access your e-mail by going to the following address;

 http://www.evergreen.edu/webmail

Click on the category below to get a full listing of all the help articles that have been written on email.