Help Wiki - User contributions [en]

College Supported Software

2025-09-11T21:32:28Z

Granadoc: Updated the Windows section and minor updates to the Mac section

__NOTOC__

The college will provide software for employees of the college and in some cases, depending on the licensing contract, can provide access free of charge to the work unit. If you have questions or don't see a software on this list, please contact the Technology Support Center (TSC) for more information.

=== Support Levels ===
*__NOEDITSECTION__ '''Full Support''' - Media Services, Office of Information Technology (OIT), Tech Support Center (TSC), and/or Academic Technologies will install (if applicable) or provide access to the software, trouble shoot issues to ensure software works correctly, and provide best effort support and trouble shooting regarding hardware/software compatibility and operability. OIT and TSC maintain a broad level of technical knowledge to support the software.
* '''Limited Support''' - Media Services, Office of Information Technology (OIT), Tech Support Center (TSC), and/or Academic Technologies will assist the user with installation (if applicable) or access to the software. Provide trouble shooting and support with regards to hardware/software compatibility and configuration. User is responsible for knowing how to configure and operate the software.

===Mac OS X default applications ===
{| class="wikitable"
!Application
!Support Level
|-
|Microsoft 365 applications (Outlook, Teams, Word, Excel, PowerPoint, OneDrive, SharePoint, OneNote, etc)
|Full Support
|-
|Microsoft Defender (anti virus, anti malware)
|Full Support
|-
|Internet Browsers (Chrome, Firefox, Edge, Safari (avoid using with Canvas)
|Full Support
|-
|Zoom, Adobe Reader DC
|Limited Support
|-
|iMovie, Photos, Music, Keynote, Numbers, Pages, Preview, Apple Mail, Apple Calendar, Time Machine,
and other bundled Apple apps.
|Limited Support
|-
|User installed software (unless licensed through the college)
|Not Supported
|-
|iCloud Drive and any sync'd iCloud data
|Not Supported
|}

===Windows OS default applications===
{| class="wikitable"
!Application
!Support Level
|-
|Microsoft 365 applications (Outlook, Teams, Word, Excel, PowerPoint, OneDrive, SharePoint, OneNote, etc)
|Full Support
|-
|Microsoft Defender (anti virus, anti malware)
|Full Support
|-
|Internet Browsers (Chrome, Firefox, Edge)
|Full Support
|-
|Zoom, Adobe Reader DC
|Limited Support
|-
|Bundled Windows applications such as Photos, Media Player, ClipChamp
|Limited Support
|-
|User installed software (unless licensed through the college)
|Not Supported
|}

=== Evergreen Developed Software ===
{| class="wikitable"
|adminweb.evergreen.edu
|-
|Curriculum Management Database (CMD)
|-
|Independent Learning/Internship Contracts (ILC/INT)
|-
|Schedule Evergreen, schedule.evergreen.edu
|-
|Time, Leave & Work Certifications
|-
|Transcript Ordering
|-
|www.evergreen.edu
|}

===Campus licensed software===
{| class="wikitable"
!Application
!Availability
!Support Level
!Steward
|-
|AFRS - State of WA accounting system
|Web browser
|Limited Support
|Business Services
|-
|AGB Onboard - board management - President's Office only
|Web browser
|Limited Support
|President's Office
|-
|ArcGIS Pro / ArcGIS Desktop / Drone2Map
|PC Only
|Limited Support
|SAL
|-
|Argos - campus reporting system
|Web browser
|Full Support
|SAL
|-
|Avid Pro Tools - audio recording software
|Mac and PC
|Limited Support
|Media Services
|-
|Banner - campus administrative suite
|Web browser
|Full Support
|OIT
|-
|Canvas - learning management system
|Web browser
|Full Support
|OIT, Academic Technologies
|-
|CashNet - cashiering and point of sale - Student Accounts only
|Web browser
|Full Support
|Student Accounts
|-
|FormFusion - Banner document enhancement - Business Services only
|PC Only
|Full Support
|Business Services
|-
|Handshake - Student Employment only
|Web browser
|Limited Support
|Student Employment
|-
|HSI Workplace Safety Training
|Web browser
|Limited Support
|Facilities
|-
|Hubspot - marketing - Admissions only
|Web browser
|Limited Support
|Marketing & Communications
|-
|Intellicheck - Banner payment processing - Business Services only
|PC Only
|Full Support
|Business Services
|-
|Logger Pro - science, data acquisition
|Mac and PC
|Limited Support
|SAL
|-
|Loyverse Point of Sale - Organic Farm only
|Web browser
|Limited Support
|SAL
|-
|Megamations - work order system - Facilities only
|PC and Web browser
|Limited Support
|Facilities
|-
|Microsoft 365 - Office productivity suite
|Web browser
|Full Support
|OIT, Tech Support Center, Academic Technologies
|-
|Microsoft Forms - survey, forms for data collection
|Web browser
|Full Support
|OIT
|-
|Microsoft Teams - video conferencing, messaging, shared file storage
|Web browser
|Full Support
|OIT, Academic Technologies
|-
|Microsoft Tasks - task management
|Web browser
|Full Support
|OIT
|-
|Microsoft One Drive - personal file storage
|Web browser
|Full Support
|OIT, Tech Support Center, Academic Technologies
|-
|Microsoft Outlook - email
|Mac, PC and Web browser
|Full Support
|OIT, Tech Support Center
|-
|Microsoft Planner - project management
|Web browser
|Full Support
|OIT
|-
|Mindmup - brainstorming, idea mapping, diagramming
|Web browser
|Limited Support
|OIT
|-
|PaymentNet - p-card purchase approval
|Web browser
|Limited Support
|Purchasing
|-
|R - math, statistics
|Mac and PC
|Limited Support
|Academics, CAL
|-
|Radius - client relationship management
|Web browser
|Limited Support
|Enrollment Services
|-
|Remind - messaging platform (pending contract approval) - Childcare Center only
|Web browser
|Annual Subscription
|Childcare
|-
|Secure Access Washington (SAW) - state systems user access
|Web browser
|Limited Support
|OIT
|-
|SAS/JMP - statistics
|PC Only
|Limited Support
|SAL
|-
|SimpleK - key management - Facilities only
|Web browser
|Limited Support
|Facilities
|-
|SmartyStreets - address verification
|Web browser
|Limited Support
|Marketing & Communications
|-
|SPSS (On campus only) - statistics
|Mac and PC
|Limited Support
|SAL
|-
|SQLDeveloper - for database report writers only
|PC Only
|Full Support
|OIT
|-
|Zoom video conferencing
|Mac and PC
|Limited Support
|Media Services, OIT, Tech Support Center, Academic Technologies
|}
===Software at an additional or no cost (single-user, limited support)===
[[Category:Training and Help]]
[[Category:Faculty]]
{| class="wikitable"
!Application
!Availability
!Licensing
|-
|Adobe Creative Cloud (Acrobat Pro, Illustrator, InDesign, Lightroom, Photoshop, and Premiere Pro)
|Mac and PC
|Annual Subscription
|-
|Atlas Pro - qualitative analysis
|PC Only
|Perpetual
|-
|Camtasia - video creation suite
|Mac and PC
|Perpetual
|-
|Dragon Naturally Speaking - assistive technology
|Mac and PC
|Perpetual
|-
|Doxy.me - healthcare provider appointment scheduling and video conferencing - Student Activities only
|Web browser
|Annual Subscription
|-
|EdPuzzle - video lesson assignment and assessment (pending contract approval)
|Web browser
|Annual Subscription
|-
|FileMaker Pro - database developers only
|Mac and PC
|Perpetual
|-
|KeePass - password keeper
|PC Only
|Perpetual
|-
|Maple
|PC Only
|Perpetual
|-
|Mathmatica
|Mac and PC
|Perpetual
|-
|Microsoft Project - project management
|PC Only
|Perpetual
|-
|Microsoft Visio - visual drawing, diagramming
|PC Only
|Perpetual
|-
|MURAL - brainstorming, idea mapping, diagramming
|Web browser
|Annual Subscription
|-
|OpenReel - collaborative video editing suite (pending contract approval)
|Web browser
|Annual Subscription
|-
|Otter.ai - voice transcription, assistive technology
|Web browser
|Annual Subscription
|-
|Password Gorilla - password keeper
|Mac and PC
|Perpetual
|-
|Qualtrics - survey, data collection
|Web browser
|Annual Subscription
|-
|Sketchup - visual drawing, diagramming
|Web browser
|Annual Subscription
|-
|Therapy Notes - health clinic management system - Health Center only
|Web browser
|Annual Subscription
|-
|VirBela - video conferencing and collaboration (pending contract approval)
|Web browser
|Annual Subscription
|}

[[Category:Software Help]]

College Supported Software

2025-09-11T21:16:59Z

Granadoc:

__NOTOC__

The college will provide software for employees of the college and in some cases, depending on the licensing contract, can provide access free of charge to the work unit. If you have questions or don't see a software on this list, please contact the Technology Support Center (TSC) for more information.

=== Support Levels ===
*__NOEDITSECTION__ '''Full Support''' - Media Services, Office of Information Technology (OIT), Tech Support Center (TSC), and/or Academic Technologies will install (if applicable) or provide access to the software, trouble shoot issues to ensure software works correctly, and provide best effort support and trouble shooting regarding hardware/software compatibility and operability. OIT and TSC maintain a broad level of technical knowledge to support the software.
* '''Limited Support''' - Media Services, Office of Information Technology (OIT), Tech Support Center (TSC), and/or Academic Technologies will assist the user with installation (if applicable) or access to the software. Provide trouble shooting and support with regards to hardware/software compatibility and configuration. User is responsible for knowing how to configure and operate the software.

===Mac OS X default applications ===
{| class="wikitable"
!Application
!Support Level
|-
|Microsoft 365 applications (Outlook, Teams, Word, Excel, PowerPoint, OneDrive, SharePoint, OneNote, etc)
|Full Support
|-
|Microsoft Defender (anti virus, anti malware)
|Full Support
|-
|Internet Browsers (Chrome, Firefox, Edge, Safari (avoid using with Canvas)
|Full Support
|-
|Zoom, Adobe Reader DC
|Full Support
|-
|iMovie, Photos, Music, Keynote, Numbers, Pages, Preview, Apple Mail, Apple Calendar, Time Machine,
and other bundled Apple apps.
|Limited Support
|-
|iCloud Drive and any sync'd iCloud data
|Not Supported
|}

===Windows OS default applications===
{| class="wikitable"
!Application
!Support Level
|-
|7-zip
|Limited
|-
|Adobe Reader DC
|Limited Support
|-
|Internet Browsers (Google Chrome, Microsoft Edge, Mozilla Firefox)
|Full Support
|-
|Microsoft Office (Access, Excel, Outlook, OneNote, PowerPoint, Publisher, Word)
|Limited Support
|-
|Photos
|Limited Support
|-
|Sophos Anti-Virus
|Full Support
|-
|Sticky Notes
|Full Support
|-
|VLC media player
|Limited Support
|}

=== Evergreen Developed Software ===
{| class="wikitable"
|adminweb.evergreen.edu
|-
|Curriculum Management Database (CMD)
|-
|Independent Learning/Internship Contracts (ILC/INT)
|-
|Schedule Evergreen, schedule.evergreen.edu
|-
|Time, Leave & Work Certifications
|-
|Transcript Ordering
|-
|www.evergreen.edu
|}

===Campus licensed software===
{| class="wikitable"
!Application
!Availability
!Support Level
!Steward
|-
|AFRS - State of WA accounting system
|Web browser
|Limited Support
|Business Services
|-
|AGB Onboard - board management - President's Office only
|Web browser
|Limited Support
|President's Office
|-
|ArcGIS Pro / ArcGIS Desktop / Drone2Map
|PC Only
|Limited Support
|SAL
|-
|Argos - campus reporting system
|Web browser
|Full Support
|SAL
|-
|Avid Pro Tools - audio recording software
|Mac and PC
|Limited Support
|Media Services
|-
|Banner - campus administrative suite
|Web browser
|Full Support
|OIT
|-
|Canvas - learning management system
|Web browser
|Full Support
|OIT, Academic Technologies
|-
|CashNet - cashiering and point of sale - Student Accounts only
|Web browser
|Full Support
|Student Accounts
|-
|FormFusion - Banner document enhancement - Business Services only
|PC Only
|Full Support
|Business Services
|-
|Handshake - Student Employment only
|Web browser
|Limited Support
|Student Employment
|-
|HSI Workplace Safety Training
|Web browser
|Limited Support
|Facilities
|-
|Hubspot - marketing - Admissions only
|Web browser
|Limited Support
|Marketing & Communications
|-
|Intellicheck - Banner payment processing - Business Services only
|PC Only
|Full Support
|Business Services
|-
|Logger Pro - science, data acquisition
|Mac and PC
|Limited Support
|SAL
|-
|Loyverse Point of Sale - Organic Farm only
|Web browser
|Limited Support
|SAL
|-
|Megamations - work order system - Facilities only
|PC and Web browser
|Limited Support
|Facilities
|-
|Microsoft 365 - Office productivity suite
|Web browser
|Full Support
|OIT, Tech Support Center, Academic Technologies
|-
|Microsoft Forms - survey, forms for data collection
|Web browser
|Full Support
|OIT
|-
|Microsoft Teams - video conferencing, messaging, shared file storage
|Web browser
|Full Support
|OIT, Academic Technologies
|-
|Microsoft Tasks - task management
|Web browser
|Full Support
|OIT
|-
|Microsoft One Drive - personal file storage
|Web browser
|Full Support
|OIT, Tech Support Center, Academic Technologies
|-
|Microsoft Outlook - email
|Mac, PC and Web browser
|Full Support
|OIT, Tech Support Center
|-
|Microsoft Planner - project management
|Web browser
|Full Support
|OIT
|-
|Mindmup - brainstorming, idea mapping, diagramming
|Web browser
|Limited Support
|OIT
|-
|PaymentNet - p-card purchase approval
|Web browser
|Limited Support
|Purchasing
|-
|R - math, statistics
|Mac and PC
|Limited Support
|Academics, CAL
|-
|Radius - client relationship management
|Web browser
|Limited Support
|Enrollment Services
|-
|Remind - messaging platform (pending contract approval) - Childcare Center only
|Web browser
|Annual Subscription
|Childcare
|-
|Secure Access Washington (SAW) - state systems user access
|Web browser
|Limited Support
|OIT
|-
|SAS/JMP - statistics
|PC Only
|Limited Support
|SAL
|-
|SimpleK - key management - Facilities only
|Web browser
|Limited Support
|Facilities
|-
|SmartyStreets - address verification
|Web browser
|Limited Support
|Marketing & Communications
|-
|SPSS (On campus only) - statistics
|Mac and PC
|Limited Support
|SAL
|-
|SQLDeveloper - for database report writers only
|PC Only
|Full Support
|OIT
|-
|Zoom video conferencing
|Mac and PC
|Limited Support
|Media Services, OIT, Tech Support Center, Academic Technologies
|}
===Software at an additional or no cost (single-user, limited support)===
[[Category:Training and Help]]
[[Category:Faculty]]
{| class="wikitable"
!Application
!Availability
!Licensing
|-
|Adobe Creative Cloud (Acrobat Pro, Illustrator, InDesign, Lightroom, Photoshop, and Premiere Pro)
|Mac and PC
|Annual Subscription
|-
|Atlas Pro - qualitative analysis
|PC Only
|Perpetual
|-
|Camtasia - video creation suite
|Mac and PC
|Perpetual
|-
|Dragon Naturally Speaking - assistive technology
|Mac and PC
|Perpetual
|-
|Doxy.me - healthcare provider appointment scheduling and video conferencing - Student Activities only
|Web browser
|Annual Subscription
|-
|EdPuzzle - video lesson assignment and assessment (pending contract approval)
|Web browser
|Annual Subscription
|-
|FileMaker Pro - database developers only
|Mac and PC
|Perpetual
|-
|KeePass - password keeper
|PC Only
|Perpetual
|-
|Maple
|PC Only
|Perpetual
|-
|Mathmatica
|Mac and PC
|Perpetual
|-
|Microsoft Project - project management
|PC Only
|Perpetual
|-
|Microsoft Visio - visual drawing, diagramming
|PC Only
|Perpetual
|-
|MURAL - brainstorming, idea mapping, diagramming
|Web browser
|Annual Subscription
|-
|OpenReel - collaborative video editing suite (pending contract approval)
|Web browser
|Annual Subscription
|-
|Otter.ai - voice transcription, assistive technology
|Web browser
|Annual Subscription
|-
|Password Gorilla - password keeper
|Mac and PC
|Perpetual
|-
|Qualtrics - survey, data collection
|Web browser
|Annual Subscription
|-
|Sketchup - visual drawing, diagramming
|Web browser
|Annual Subscription
|-
|Therapy Notes - health clinic management system - Health Center only
|Web browser
|Annual Subscription
|-
|VirBela - video conferencing and collaboration (pending contract approval)
|Web browser
|Annual Subscription
|}

[[Category:Software Help]]

College Supported Software

2025-09-11T21:05:02Z

Granadoc: Updated the Mac section and tried to group it in logical sections.

__NOTOC__

The college will provide software for employees of the college and in some cases, depending on the licensing contract, can provide access free of charge to the work unit. If you have questions or don't see a software on this list, please contact the Technology Support Center (TSC) for more information.

=== Support Levels ===
*__NOEDITSECTION__ '''Full Support''' - Media Services, Office of Information Technology (OIT), Tech Support Center (TSC), and/or Academic Technologies will install (if applicable) or provide access to the software, trouble shoot issues to ensure software works correctly, and provide best effort support and trouble shooting regarding hardware/software compatibility and operability. OIT and TSC maintain a broad level of technical knowledge to support the software.
* '''Limited Support''' - Media Services, Office of Information Technology (OIT), Tech Support Center (TSC), and/or Academic Technologies will assist the user with installation (if applicable) or access to the software. Provide trouble shooting and support with regards to hardware/software compatibility and configuration. User is responsible for knowing how to configure and operate the software.

===Mac OS X default applications ===
{| class="wikitable"
!Application
!Support Level
|-
|Microsoft 365 applications (Outlook, Teams, Word, Excel, PowerPoint, OneDrive, SharePoint, OneNote, etc)
|Full Support
|-
|Microsoft Defender (anti virus, anti malware)
|Full Support
|-
|Internet Browsers (Chrome, Firefox, Edge, Safari (avoid using with Canvas)
|Full Support
|-
|iMovie, Photos, Music, Keynote, Numbers, Pages, Preview, Apple Mail, Apple Calendar, Time Machine
|Limited Support
|-
|Adobe Reader DC, Zoom
|Limited Support
|-
|iCloud Drive and any sync'd iCloud data
|Not Supported
|}

===Windows OS default applications===
{| class="wikitable"
!Application
!Support Level
|-
|7-zip
|Limited
|-
|Adobe Reader DC
|Limited Support
|-
|Internet Browsers (Google Chrome, Microsoft Edge, Mozilla Firefox)
|Full Support
|-
|Microsoft Office (Access, Excel, Outlook, OneNote, PowerPoint, Publisher, Word)
|Limited Support
|-
|Photos
|Limited Support
|-
|Sophos Anti-Virus
|Full Support
|-
|Sticky Notes
|Full Support
|-
|VLC media player
|Limited Support
|}

=== Evergreen Developed Software ===
{| class="wikitable"
|adminweb.evergreen.edu
|-
|Curriculum Management Database (CMD)
|-
|Independent Learning/Internship Contracts (ILC/INT)
|-
|Schedule Evergreen, schedule.evergreen.edu
|-
|Time, Leave & Work Certifications
|-
|Transcript Ordering
|-
|www.evergreen.edu
|}

===Campus licensed software===
{| class="wikitable"
!Application
!Availability
!Support Level
!Steward
|-
|AFRS - State of WA accounting system
|Web browser
|Limited Support
|Business Services
|-
|AGB Onboard - board management - President's Office only
|Web browser
|Limited Support
|President's Office
|-
|ArcGIS Pro / ArcGIS Desktop / Drone2Map
|PC Only
|Limited Support
|SAL
|-
|Argos - campus reporting system
|Web browser
|Full Support
|SAL
|-
|Avid Pro Tools - audio recording software
|Mac and PC
|Limited Support
|Media Services
|-
|Banner - campus administrative suite
|Web browser
|Full Support
|OIT
|-
|Canvas - learning management system
|Web browser
|Full Support
|OIT, Academic Technologies
|-
|CashNet - cashiering and point of sale - Student Accounts only
|Web browser
|Full Support
|Student Accounts
|-
|FormFusion - Banner document enhancement - Business Services only
|PC Only
|Full Support
|Business Services
|-
|Handshake - Student Employment only
|Web browser
|Limited Support
|Student Employment
|-
|HSI Workplace Safety Training
|Web browser
|Limited Support
|Facilities
|-
|Hubspot - marketing - Admissions only
|Web browser
|Limited Support
|Marketing & Communications
|-
|Intellicheck - Banner payment processing - Business Services only
|PC Only
|Full Support
|Business Services
|-
|Logger Pro - science, data acquisition
|Mac and PC
|Limited Support
|SAL
|-
|Loyverse Point of Sale - Organic Farm only
|Web browser
|Limited Support
|SAL
|-
|Megamations - work order system - Facilities only
|PC and Web browser
|Limited Support
|Facilities
|-
|Microsoft 365 - Office productivity suite
|Web browser
|Full Support
|OIT, Tech Support Center, Academic Technologies
|-
|Microsoft Forms - survey, forms for data collection
|Web browser
|Full Support
|OIT
|-
|Microsoft Teams - video conferencing, messaging, shared file storage
|Web browser
|Full Support
|OIT, Academic Technologies
|-
|Microsoft Tasks - task management
|Web browser
|Full Support
|OIT
|-
|Microsoft One Drive - personal file storage
|Web browser
|Full Support
|OIT, Tech Support Center, Academic Technologies
|-
|Microsoft Outlook - email
|Mac, PC and Web browser
|Full Support
|OIT, Tech Support Center
|-
|Microsoft Planner - project management
|Web browser
|Full Support
|OIT
|-
|Mindmup - brainstorming, idea mapping, diagramming
|Web browser
|Limited Support
|OIT
|-
|PaymentNet - p-card purchase approval
|Web browser
|Limited Support
|Purchasing
|-
|R - math, statistics
|Mac and PC
|Limited Support
|Academics, CAL
|-
|Radius - client relationship management
|Web browser
|Limited Support
|Enrollment Services
|-
|Remind - messaging platform (pending contract approval) - Childcare Center only
|Web browser
|Annual Subscription
|Childcare
|-
|Secure Access Washington (SAW) - state systems user access
|Web browser
|Limited Support
|OIT
|-
|SAS/JMP - statistics
|PC Only
|Limited Support
|SAL
|-
|SimpleK - key management - Facilities only
|Web browser
|Limited Support
|Facilities
|-
|SmartyStreets - address verification
|Web browser
|Limited Support
|Marketing & Communications
|-
|SPSS (On campus only) - statistics
|Mac and PC
|Limited Support
|SAL
|-
|SQLDeveloper - for database report writers only
|PC Only
|Full Support
|OIT
|-
|Zoom video conferencing
|Mac and PC
|Limited Support
|Media Services, OIT, Tech Support Center, Academic Technologies
|}
===Software at an additional or no cost (single-user, limited support)===
[[Category:Training and Help]]
[[Category:Faculty]]
{| class="wikitable"
!Application
!Availability
!Licensing
|-
|Adobe Creative Cloud (Acrobat Pro, Illustrator, InDesign, Lightroom, Photoshop, and Premiere Pro)
|Mac and PC
|Annual Subscription
|-
|Atlas Pro - qualitative analysis
|PC Only
|Perpetual
|-
|Camtasia - video creation suite
|Mac and PC
|Perpetual
|-
|Dragon Naturally Speaking - assistive technology
|Mac and PC
|Perpetual
|-
|Doxy.me - healthcare provider appointment scheduling and video conferencing - Student Activities only
|Web browser
|Annual Subscription
|-
|EdPuzzle - video lesson assignment and assessment (pending contract approval)
|Web browser
|Annual Subscription
|-
|FileMaker Pro - database developers only
|Mac and PC
|Perpetual
|-
|KeePass - password keeper
|PC Only
|Perpetual
|-
|Maple
|PC Only
|Perpetual
|-
|Mathmatica
|Mac and PC
|Perpetual
|-
|Microsoft Project - project management
|PC Only
|Perpetual
|-
|Microsoft Visio - visual drawing, diagramming
|PC Only
|Perpetual
|-
|MURAL - brainstorming, idea mapping, diagramming
|Web browser
|Annual Subscription
|-
|OpenReel - collaborative video editing suite (pending contract approval)
|Web browser
|Annual Subscription
|-
|Otter.ai - voice transcription, assistive technology
|Web browser
|Annual Subscription
|-
|Password Gorilla - password keeper
|Mac and PC
|Perpetual
|-
|Qualtrics - survey, data collection
|Web browser
|Annual Subscription
|-
|Sketchup - visual drawing, diagramming
|Web browser
|Annual Subscription
|-
|Therapy Notes - health clinic management system - Health Center only
|Web browser
|Annual Subscription
|-
|VirBela - video conferencing and collaboration (pending contract approval)
|Web browser
|Annual Subscription
|}

[[Category:Software Help]]

How to Scan for Malware - Sophos

2022-05-19T23:47:01Z

Granadoc: Removed obsolete security training links.

In today's advanced computing environment, every user needs to be protected against potential security threats. At the Evergreen State College, we take your security seriously and pre-install anti-malware software on all college computing assets. We use a product called Sophos which runs in the background and alerts you if anything comes up that it considers to be security threat. In addition, you can also choose to manually scan all the pre-existing files on your computer.

=== To start a manual scan on an Evergreen PC ===

# Open an Explorer window by double clicking on the ''Computer'' or ''This PC'' icon on your Desktop.
# In the window that appears Click on the Computer or This PC option in the left sidebar.
# On the right side of the window, locate the C drive. Right click on the C drive and choose ''Scan with Sophos Anti Virus''.
# If you get a prompt asking if you ''want to allow this app'', please click Yes.
 
[[File:Sophos scan PC.png]]
 

A scan status window will appear (or may also be down on the taskbar). Note: The scan may take anywhere from a few minutes to a few hours depending on how much data is on your computer. You can still use the computer while it is scanning, but you may notice some slowness. When the scan is completed, if there are any alerts or warnings, please contact the Technology Support Center at 360-867-6627 immediately for further help.
 

=== To start a manual scan on an Evergreen Mac ===

# On the menubar, at the top right of the screen, click once on the blue and white Sophos icon (it looks like a shield with the letter S in it).
# Click once on "Scan this Mac"
 
[[File:Sophos scan Mac.png]]
 

A scan status window will appear. Note: The scan may take anywhere from a few minutes to a few hours depending on how much data is on your computer. You can still use the computer while it is scanning, but you may notice some slowness. When the scan is completed, if there are any alerts or warnings, please contact the Technology Support Center at 360-867-6627 immediately for further help.
 

=== FAQs ===

'''Can I get Sophos for my personal computer?'''
 

While there are several free anti-malware products out there that you could use, we might suggest that you take a look at Sophos for your personal computer as well. The home version of Sophos is free for personal use and is available for both PC and Mac. It can be downloaded from Sophos at https://home.sophos.com/en-us.aspx. Look for the ''Download Free Edition'' button on the page. You will need to register for an account on their site, which is easy. The best part is that (unlike many other free products out there) Sophos will not nag you with update reminders.

'''What should I do if I think I am infected?'''

If this is an Evergreen computer, initiate a scan as listed above, then contact the Technology Support Center at extension 6627 for further assistance. You'll get to speak with a specialists who can answer your questions and guide you through some steps to recover from the threat. If this is your personal computer, initiate the scan and let Sophos take any action it recommends to protect you. In either case, it is very important that you take action immediately. DO NOT DELAY or you may risk spreading the virus or losing data or compromising sensitive information.

'''Is my Evergreen email protected?'''
 
Yes. There are several layers of protection already in place for your email. This includes "on demand scanning" which can catch potential threats in email attachments. This all happens automatically as you browse and use your email. No action is required on your part. However, if you receive any kind of warnings from Sophos, please contact the Technology Support Center at 360-867-6627 immediately for further help.

[[Category:Network]]
[[Category:Security]]
__FORCETOC__

Microsoft 365 Apps

2021-05-18T17:51:14Z

Granadoc:

{{TwoColumn|lead=
Microsoft/Office 365 is available for all members of the Evergreen community.
|content=
===What's available?===
Access these resources by visiting '''office.com''' and logging in with your Evergreen credentials:
* a mailbox with 1TB of mail storage
* 1TB of file storage on OneDrive
* the office suite, which includes Word, Excel, Powerpoint, and more

===Student access to Microsoft 365 offers:===
* Free (for the time you're a student) downloads of the Office suite (Word, PowerPoint, Excel, etc) for up to five devices
* Web-based access to the same programs listed above and some additional features like OneNote (a note-taking app)
* 1TB free cloud storage via OneDrive

===Upon successful sign in, you should see a page that looks like this:===
[[File:Officeapps.JPG|300px|Portal.office.com homepage]]
 

===How to download/install Office:===
* Click the "''Install Office''" button at the top right of the page
*Select "Office 365 Apps" to download the full suite, or "Other install options" to download individual applications
* Open the installer once it finishes downloading
* Follow the instructions provided per your operating system
** Note: If you receive an error indicating that you don't have admin rights, please submit a ticket at https://help.evergreen.edu for further assistance.

===Install Office365 on your Chromebook===
* '''Must have ChromeOS 53(+)'''
* '''Chromebook hardware is newer than 2016'''
* [https://support.google.com/googleplay/answer/7021273?hl=en Install Google Play on Chromebook]
* You will need to install each Microsoft Office 365 application separately, or install the bundle package:
** [https://play.google.com/store/apps/details?id=com.microsoft.office.officehubrow Bundle Package]
** [https://play.google.com/store/apps/details?id=com.microsoft.office.excel Excel]
** [https://play.google.com/store/apps/details?id=com.microsoft.office.word Word]
** [https://play.google.com/store/apps/details?id=com.microsoft.office.outlook Outlook]

===What happens when I leave the college?===
* Once your user account is deleted from our systems, you will lose access to all desktop and web apps provided by your college subscription to Office 365.

|sidebar=
{{EmailSideBar}}
----
{{GetHelp}}

}}

[[Category:Email]]
[[Category: Computer Center]]
[[Category: Microsoft 365]]

Installing Microsoft Office for Home Use

2019-05-24T00:41:39Z

Granadoc:

Current faculty, staff, and students are authorized to install Microsoft Office for home use. There is no charge for the install and you are authorized for 3 installations under one account (PC and Mac or a combination). Note, this is only available for Windows or Mac OS. '''It is not compatible with Chrome OS or Chromebooks'''.

To install Microsoft Office on a Mac or PC, start by going to the following page:

https://portal.office.com

When you get there:

* On the Sign In screen, you'll need to enter in your FULL Evergreen email address.
* Use your Evergreen password (the same as you use for my.evergreen)
* Say "Yes" to the "Stay Signed In" prompt.
* Eventually, you'll be at a main menu type of screen that will say APPS.
* In the top right corner, click the "Install Apps" button, and then select the "Office 365 apps".

From there, you'll be prompted to save the file. Once the file has downloaded, follow the instructions on the screen to install the program. Be aware that at the end of the install, you'll be prompted again to sign in. You'll use your Evergreen user name and password again. At this point the install should be complete and you are ready to use Office.

[[Category:Microsoft Office]]

Installing Microsoft Office for Home Use

2019-05-24T00:40:53Z

Granadoc:

Current faculty, staff, and students are authorized to install Microsoft Office for home use. There is no charge for the install and you are authorized for 3 installations under one account (PC and Mac or a combination). Note, this is only available for Windows or Mac OS. It is not compatible with Chrome OS or Chromebooks.

To install Microsoft Office on a Mac or PC, start by going to the following page:

https://portal.office.com

When you get there:

* On the Sign In screen, you'll need to enter in your FULL Evergreen email address.
* Use your Evergreen password (the same as you use for my.evergreen)
* Say "Yes" to the "Stay Signed In" prompt.
* Eventually, you'll be at a main menu type of screen that will say APPS.
* In the top right corner, click the "Install Apps" button, and then select the "Office 365 apps".

From there, you'll be prompted to save the file. Once the file has downloaded, follow the instructions on the screen to install the program. Be aware that at the end of the install, you'll be prompted again to sign in. You'll use your Evergreen user name and password again. At this point the install should be complete and you are ready to use Office.

[[Category:Microsoft Office]]

Installing Microsoft Office for Home Use

2019-05-24T00:40:34Z

Granadoc: Edited the intro to make it clear that Chrome OS is not supported.

Current faculty, staff, and students are authorized to install Microsoft Office for home use. There is no charge for the install and you are authorized for 3 installations under one account (PC and Mac or a combination). Note, this is only available for Windows or Mac OS. It is not compatible with Chrome OS or Chromebooks.

To install Microsoft Office on a Mac or PC, start by going to the following page:

https://portal.office.com

When you get there:

* On the Sign In screen, you'll need to enter in your FULL Evergreen email address.
* Use your Evergreen password (the same as you use for my.evergreen)
* Say "Yes" to the "Stay Signed In" prompt.
* Eventually, you'll be at a main menu type of screen that will say APPS.
* In the top right corner, click the "Install Apps" button, and then select the "Office 365 apps".

From there, you'll be prompted to save the file. Once the file has downloaded, follow the instructions on the screen to install the program. Be aware that at the end of the install, you'll be prompted again to sign in. You'll use your Evergreen user name and password again. At this point the install should be complete and you are ready to use Office.

NOTE:

Office is only Chromebooks are not supported.

[[Category:Microsoft Office]]

Password Management

2019-05-09T19:00:52Z

Granadoc: Clarified that the cloud based database in Last Pass is stored in an encrypted format that is not visible to Last Pass employees.

===What Is a Password Manager Tool?===
A password manager tool is software that helps users encrypt, store, and manage passwords.
The tool also helps users create secure passwords and automatically log in to websites.

===Who Might Use a Password Manager Tool, and Why?===
Users should employ unique passwords for each website or system to help minimize the impact
from the breach of one website or system; however, most users cannot remember a separate
password for many sites and tend to use the same password or write them on a sticky note
attached to their computer. Additionally, organizations may have passwords that need to be
shared across teams and want a secure method to do so. Password manager tools allow users to
more securely manage many distinct passwords and automatically log them in to websites.

===The Benefits of Using a Password Manager Tool===
Password manager tools enable users to create and securely maintain unique passwords for
websites and other systems without having to memorize or write them down.

===Risks to Consider When Using a Password Manager Tool===
Special care should be taken to secure the password tool, as it will grant access to all passwords.
The “master” password that grants access to the tool should be very strong and unique, and
multifactor authentication should be used if possible. Additional considerations include
whether you want your password management tool to store the passwords locally or in the
cloud.

===List of Technologies and Tools That a User Might Consider===
Below are three popular password manager tools that an end user might consider for use. In
addition, some vendors provide enterprise versions, which allow centralized control of all
accounts within the organization. Users should evaluate which tool works best for their own
unique purposes. Neither EDUCAUSE nor HEISC (or Evergreen) recommends a particular tool; users employ
these tools at their own risk.
*'''[https://www.lastpass.com/ LastPass]''' is easy to use, supports most popular browsers and mobile devices, offers multifactor
authentication options for the master password and notifications for hacked sites, does not
share the encryption key with LastPass, provides a password strength indicator, and performs
additional password tests such as ensuring you’re not using the same password across multiple
sites. The ease of use requires that the password database is stored in the cloud, however it is stored in an encrypted zero knowledge format which means the contents are not visible to LastPass employees.
Additionally, as a web-based tool, your password database is available to anyone with an
Internet connection and your master password. For this reason, it is strongly recommended that
you use multifactor authentication.
* '''[https://keepass.info/ KeePass]''' does not share encryption keys with KeePass, but it provides a password
strength indicator. The password database is not stored in the cloud. Use across multiple
devices is a little more complex, as the user needs to maintain access to the private password
database manually.
* '''[https://1password.com/ 1password]''' does not share encryption keys with 1Password, but it provides a password strength
indicator. The password database can be stored in Apple’s iCloud, through Dropbox, or locally
on personal devices. Use across multiple devices is simple if stored in the cloud but more secure
if stored locally. The iOS version can be configured to support Touch ID on compatible devices.

===Higher Education Reference Pages===
* [http://www.bu.edu/infosec/howtos/password-management/ Boston University]
* [https://protect.iu.edu/cybersecurity/safeonline/passphrases/vaults Indiana University]
* [http://community.pepperdine.edu/it/security/password/passmgrs.htm Pepperdine University]
* [http://www.purdue.edu/securepurdue/pswdManager.cfm Purdue University]
* [https://security.illinois.edu/content/use-password-manager University of Illinois at Urbana-Champaign]
* InCommon webinar: [http://www.incommon.org/iamonline Security Awareness for User Authentication: Passwords and Beyond] (October 9, 2013)

'''Source:''' [https://library.educause.edu/resources/2015/7/password-managers Educause / HEISC]
[[Category:Network]]

How to Scan for Malware - Sophos

2019-04-12T21:46:33Z

Granadoc:

In today's advanced computing environment, every user needs to be protected against potential security threats. At the Evergreen State College, we take your security seriously and pre-install anti-malware software on all college computing assets. We use a product called Sophos which runs in the background and alerts you if anything comes up that it considers to be security threat. In addition, you can also choose to manually scan all the pre-existing files on your computer.

=== To start a manual scan on an Evergreen PC ===

# Open an Explorer window by double clicking on the ''Computer'' or ''This PC'' icon on your Desktop.
# In the window that appears Click on the Computer or This PC option in the left sidebar.
# On the right side of the window, locate the C drive. Right click on the C drive and choose ''Scan with Sophos Anti Virus''.
# If you get a prompt asking if you ''want to allow this app'', please click Yes.
 
[[File:Sophos scan PC.png]]
 

A scan status window will appear (or may also be down on the taskbar). Note: The scan may take anywhere from a few minutes to a few hours depending on how much data is on your computer. You can still use the computer while it is scanning, but you may notice some slowness. When the scan is completed, if there are any alerts or warnings, please contact the Technology Support Center at 360-867-6627 immediately for further help.
 

=== To start a manual scan on an Evergreen Mac ===

# On the menubar, at the top right of the screen, click once on the blue and white Sophos icon (it looks like a shield with the letter S in it).
# Click once on "Scan this Mac"
 
[[File:Sophos scan Mac.png]]
 

A scan status window will appear. Note: The scan may take anywhere from a few minutes to a few hours depending on how much data is on your computer. You can still use the computer while it is scanning, but you may notice some slowness. When the scan is completed, if there are any alerts or warnings, please contact the Technology Support Center at 360-867-6627 immediately for further help.
 

=== FAQs ===

'''Can I get Sophos for my personal computer?'''
 

While there are several free anti-malware products out there that you could use, we might suggest that you take a look at Sophos for your personal computer as well. The home version of Sophos is free for personal use and is available for both PC and Mac. It can be downloaded from Sophos at https://home.sophos.com/en-us.aspx. Look for the ''Download Free Edition'' button on the page. You will need to register for an account on their site, which is easy. The best part is that (unlike many other free products out there) Sophos will not nag you with update reminders.

'''Does Evergreen provide any security training?'''
 

Faculty and Staff can access brief security training videos that give you a lot of good information on things to look out for. You can find them by visiting the [https://www.evergreen.edu/humanresources/training Human Resource Services Training page] and then clicking the [https://access.sans.org/go/evergreen Technology Security Training] link about half way down the page.

'''What should I do if I think I am infected?'''
 

If this is an Evergreen computer, initiate a scan as listed above, then contact the Technology Support Center at extension 6627 for further assistance. You'll get to speak with a specialists who can answer your questions and guide you through some steps to recover from the threat. If this is your personal computer, initiate the scan and let Sophos take any action it recommends to protect you. In either case, it is very important that you take action immediately. DO NOT DELAY or you may risk spreading the virus or losing data or compromising sensitive information.

'''Is my Evergreen email protected?'''
 
Yes. There are several layers of protection already in place for your email. This includes "on demand scanning" which can catch potential threats in email attachments. This all happens automatically as you browse and use your email. No action is required on your part. However, if you receive any kind of warnings from Sophos, please contact the Technology Support Center at 360-867-6627 immediately for further help.

[[Category:Network]]
[[Category:Security]]
__FORCETOC__

Installing Microsoft Office for Home Use

2019-03-06T18:04:42Z

Granadoc:

Current faculty, staff, and students are authorized to install Microsoft Office for home use. There is no charge for the install and you are authorized for 3 installations under one account (PC and Mac or a combination). Here are the steps that you can follow.

Start by going to the following page:

https://portal.office.com

When you get there:

* On the Sign In screen, you'll need to enter in your FULL Evergreen email address.
* Use your Evergreen password (the same as you use for my.evergreen)
* Say "Yes" to the "Stay Signed In" prompt.
* Eventually, you'll be at a main menu type of screen that will say APPS.
* In the top right corner, click the "Install Apps" button, and then select the "Office 365 apps".

From there, you'll be prompted to save the file. Once the file has downloaded, follow the instructions on the screen to install the program. Be aware that at the end of the install, you'll be prompted again to sign in. You'll use your Evergreen user name and password again. At this point the install should be complete and you are ready to use Office.

[[Category:Microsoft Office]]

Installing Microsoft Office for Home Use

2019-03-06T18:03:38Z

Granadoc:

Current faculty, staff, and students are authorized to install Microsoft Office for home use. There is no charge for the install and you are authorized for 3 installations under one account (PC and Mac or a combination). Here are the steps that you can follow.

Start by going to the following page:

https://portal.office.com

When you get there:

* On the Sign In screen, you'll need to enter in your FULL Evergreen email address.
* Use your Evergreen password (the same as you use for my.evergreen)
* Say "Yes" to the "Stay Signed In" prompt.
* Eventually, you'll be at a main menu type of screen that will say APPS.
* In the top right corner, click the "Install Apps" button, and then select the "Office 365 apps".

From there, you'll be prompted to save the file. Once the file has downloaded, follow the instructions on the screen to install the program. Be aware that at the end of the install, you'll be prompted again to sign in. You'll use your evergreen user name and password again. At this point the install should be complete and you are ready to use Office.

[[Category:Microsoft Office]]

Installing Microsoft Office for Home Use

2019-03-06T18:02:56Z

Granadoc:

Current faculty, staff, and students are authorized to install Microsoft Office for home use. There is no charge for the install and you are authorized for 3 installations under one account (PC and Mac or a combination). Here are the steps that you can follow.

Start by going to the following page:

https://portal.office.com

When you get there:

* On the Sign In screen, you'll need to enter in your full EVERGREEN email address.
* Use your Evergreen password (the same as you use for my.evergreen)
* Say "Yes" to the "Stay Signed In" prompt.
* Eventually, you'll be at a main menu type of screen that will say APPS.
* In the top right corner, click the "Install Apps" button, and then select the "Office 365 apps".

From there, you'll be prompted to save the file. Once the file has downloaded, follow the instructions on the screen to install the program. Be aware that at the end of the install, you'll be prompted again to sign in. You'll use your evergreen user name and password again. At this point the install should be complete and you are ready to use Office.

[[Category:Microsoft Office]]

Installing Microsoft Office for Home Use

2019-03-01T18:02:46Z

Granadoc:

Current faculty, staff, and students are authorized to install Microsoft Office for home use. There is no charge for the install and you are authorized for 3 installations under one account (PC and Mac or a combination). Here are the steps that you can follow.

//////////////////////

Start by going to the following page:

https://portal.office.com

When you get there:

* On the Sign In screen, you'll need to enter in your full EVERGREEN email address.
* Use your Evergreen password (the same as you use for my.evergreen)
* Say "Yes" to the "Stay Signed In" prompt.
* Eventually, you'll be at a main menu type of screen that will say APPS.
* In the top right corner, click the "Install Apps" button, and then select the "Office 365 apps".

From there, you'll be prompted to save the file. Once the file has downloaded, follow the instructions on the screen to install the program. Be aware that at the end of the install, you'll be prompted again to sign in. You'll use your evergreen user name and password again. At this point the install should be complete and you are ready to use Office.

[[Category:Microsoft Office]]

Installing Microsoft Office for Home Use

2019-03-01T17:59:57Z

Granadoc:

Current faculty, staff, and students are authorized to install Microsoft Office for home use. There is no charge for the install and you are authorized for 3 installations under one account (PC and Mac or a combination). Here are the steps that you can follow.

//////////////////////

Start by going to the following page:

https://portal.office.com

When you get there:

* On the Sign In screen, you'll need to enter in your full EVERGREEN email address.
* Use your Evergreen password (the same as you use for my.evergreen)
* Say "Yes" to the "Stay Signed In" prompt.
* Eventually, you'll be at a main menu type of screen that will say APPS.
* In the top right corner, click the "Install Apps" button, and then select the "Office 365 apps".

From there, you'll be prompted to save the file. Once the file has downloaded, follow the instructions on the screen to install the program. Be aware that at the end of the install, you'll be prompted again to sign in. You'll use your evergreen user name and password again. At this point the install should be complete and you are ready to use Office.

[[category:Microsoft Office]]

Installing Microsoft Office for Home Use

2019-03-01T17:49:54Z

Granadoc:

Current faculty, staff, and students are authorized to install Microsoft Office for home use. There is no charge for the install and you are authorized for 3 installations under one account (PC and Mac or a combination). Here are the steps that you can follow.

//////////////////////

Start by going to the following page:

https://portal.office.com

When you get there:

* On the Sign In screen, you'll need to enter in your full EVERGREEN email address.
* Use your Evergreen password (the same as you use for my.evergreen)
* Say "Yes" to the "Stay Signed In" prompt.
* Eventually, you'll be at a main menu type of screen that will say APPS.
* In the top right corner, click the "Install Apps" button, and then select the "Office 365 apps".

From there, you'll be prompted to save the file. Once the file has downloaded, follow the instructions on the screen to install the program. Be aware that at the end of the install, you'll be prompted again to sign in. You'll use your evergreen user name and password again. At this point the install should be complete and you are ready to use Office.

[[Category:Top]]
[[category:Microsoft Office]]

Installing Microsoft Office for Home Use

2019-03-01T17:48:30Z

Granadoc:

Current faculty, staff, and students are authorized to install Microsoft Office for home use. There is no charge for the install and you are authorized for 3 installations under one account (PC and Mac or a combination). Here are the steps that you can follow.

//////////////////////

Start by going to the following page:

https://portal.office.com

When you get there:

* On the Sign In screen, you'll need to enter in your full EVERGREEN email address.
* Use your Evergreen password (the same as you use for my.evergreen)
* Say "Yes" to the "Stay Signed In" prompt.
* Eventually, you'll be at a main menu type of screen that will say APPS.
* In the top right corner, click the "Install Apps" button, and then select the "Office 365 apps".

From there, you'll be prompted to save the file. Once the file has downloaded, follow the instructions on the screen to install the program. Be aware that at the end of the install, you'll be prompted again to sign in. You'll use your evergreen user name and password again. At this point the install should be complete and you are ready to use Office.

[[Category:Top]]

Installing Microsoft Office for Home Use

2019-03-01T17:44:57Z

Granadoc: Created page with "Current faculty, staff, and students are authorized to install Microsoft Office for home use. There is no charge for the install and they are authorized for 3 installation un..."

Current faculty, staff, and students are authorized to install Microsoft Office for home use. There is no charge for the install and they are authorized for 3 installation under their account (PC and Mac or a combination). Here are the steps that they can follow. Feel free to copy and paste these instructions into an email for the user:

//////////////////////

Start by going to the following page:

https://portal.office.com

When you get there:

* On the Sign In screen, you'll need to enter in your full EVERGREEN email address.
* Use your Evergreen password (the same as you use for my.evergreen)
* Say "Yes" to the "Stay Signed In" prompt.
* Eventually, you'll be at a main menu type of screen that will say APPS.
* In the top right corner, click the "Install Apps" button, and then select the "Office 365 apps".

From there, you'll be prompted to save the file. Once the file has downloaded, follow the instructions on the screen to install the program. Be aware that at the end of the install, you'll be prompted again to sign in. You'll use your evergreen user name and password again. At this point the install should be complete and you are ready to use Office.

[[Category:Top]]

How to Scan for Malware - Sophos

2019-02-02T03:44:09Z

Granadoc:

In today's advanced computing environment, every user needs to be protected against potential security threats. At the Evergreen State College, we take your security seriously and pre-install anti-malware software on all college computing assets. We use a product called Sophos which runs in the background and alerts you if anything comes up that it considers to be security threat. In addition, you can also choose to manually scan all the pre-existing files on your computer.

=== To start a manual scan on an Evergreen PC ===

# Open an Explorer window by double clicking on the ''Computer'' or ''This PC'' icon on your Desktop.
# In the window that appears Click on the Computer or This PC option in the left sidebar.
# On the right side of the window, locate the C drive. Right click on the C drive and choose ''Scan with Sophos Anti Virus''.
# If you get a prompt asking if you ''want to allow this app'', please click Yes.
 
[[File:Sophos scan PC.png]]
 

A scan status window will appear (or may also be down on the taskbar). Note: The scan may take anywhere from a few minutes to a few hours depending on how much data is on your computer. You can still use the computer while it is scanning, but you may notice some slowness. When the scan is completed, if there are any alerts or warnings, please contact the Technology Support Center at 360-867-6627 immediately for further help.
 

=== To start a manual scan on an Evergreen Mac ===

# On the menubar, at the top right of the screen, click once on the blue and white Sophos icon (it looks like a shield with the letter S in it).
# Click once on "Scan this Mac"
 
[[File:Sophos scan Mac.png]]
 

A scan status window will appear. Note: The scan may take anywhere from a few minutes to a few hours depending on how much data is on your computer. You can still use the computer while it is scanning, but you may notice some slowness. When the scan is completed, if there are any alerts or warnings, please contact the Technology Support Center at 360-867-6627 immediately for further help.
 

=== FAQs ===

'''Can I get Sophos for my personal computer?'''
 

While there are several free anti-malware products out there that you could use, we might suggest that you take a look at Sophos for your personal computer as well. The home version of Sophos is free for personal use and is available for both PC and Mac. It can be downloaded from Sophos at https://home.sophos.com/en-us.aspx. Look for the ''Download Free Edition'' button on the page. You will need to register for an account on their site, which is easy. The best part is that (unlike many other free products out there) Sophos will not nag you with update reminders.

'''Does Evergreen provide any security training?'''
 

Faculty and Staff can access security training videos that are only a few minutes each, but give you a lot of good information on things to look out for. You can find them by visiting the [https://www.evergreen.edu/humanresources/training Human Resource Services Training page] and then clicking the [https://access.sans.org/go/evergreen Technology Security Training] link about half way down the page.

'''What should I do if I think I am infected?'''
 

If this is an Evergreen computer, initiate a scan as listed above, then contact the Technology Support Center at extension 6627 for further assistance. You'll get to speak with a specialists who can answer your questions and guide you through some steps to recover from the threat. If this is your personal computer, initiate the scan and let Sophos take any action it recommends to protect you. In either case, it is very important that you take action immediately. DO NOT DELAY or you may risk spreading the virus or losing data or compromising sensitive information.

'''Is my Evergreen email protected?'''
 
Yes. There are several layers of protection already in place for your email. This includes "on demand scanning" which can catch potential threats in email attachments. This all happens automatically as you browse and use your email. No action is required on your part. However, if you receive any kind of warnings from Sophos, please contact the Technology Support Center at 360-867-6627 immediately for further help.

[[Category:Network]]
[[Category:Security]]
__FORCETOC__

How to Scan for Malware - Sophos

2019-02-02T03:39:35Z

Granadoc: fixed a broken link

In today's advanced computing environment, every user needs to be protected against potential security threats. At the Evergreen State College, we take your security seriously and pre-install anti-malware software on all college computing assets. We use a product called Sophos which runs in the background and alerts you if anything comes up that it considers to be security threat. In addition, you can also choose to manually scan all the pre-existing files on your computer.

=== To start a manual scan on an Evergreen PC ===

# Open an Explorer window by double clicking on the ''Computer'' or ''This PC'' icon on your Desktop.
# In the window that appears Click on the Computer or This PC option in the left sidebar.
# On the right side of the window, locate the C drive. Right click on the C drive and choose ''Scan with Sophos Anti Virus''.
# If you get a prompt asking if you ''want to allow this app'', please click Yes.
 
[[File:Sophos scan PC.png]]
 

A scan status window will appear (or may also be down on the taskbar). Note: The scan may take anywhere from a few minutes to a few hours depending on how much data is on your computer. You can still use the computer while it is scanning, but you may notice some slowness.
 

=== To start a manual scan on an Evergreen Mac ===

# On the menubar, at the top right of the screen, click once on the blue and white Sophos icon (it looks like a shield with the letter S in it).
# Click once on "Scan this Mac"
 
[[File:Sophos scan Mac.png]]
 

A scan status window will appear. Note: The scan may take anywhere from a few minutes to a few hours depending on how much data is on your computer. You can still use the computer while it is scanning, but you may notice some slowness.
 

=== FAQs ===

'''Can I get Sophos for my personal computer?'''
 

While there are several free anti-malware products out there that you could use, we might suggest that you take a look at Sophos for your personal computer as well. The home version of Sophos is free for personal use and is available for both PC and Mac. It can be downloaded from Sophos at https://home.sophos.com/en-us.aspx. Look for the ''Download Free Edition'' button on the page. You will need to register for an account on their site, which is easy. The best part is that (unlike many other free products out there) Sophos will not nag you with update reminders.

'''Does Evergreen provide any security training?'''
 

Faculty and Staff can access security training videos that are only a few minutes each, but give you a lot of good information on things to look out for. You can find them by visiting the [https://www.evergreen.edu/humanresources/training Human Resource Services Training page] and then clicking the [https://access.sans.org/go/evergreen Technology Security Training] link about half way down the page.

'''What should I do if I think I am infected?'''
 

If this is an Evergreen computer, initiate a scan as listed above, then contact the Technology Support Center at extension 6627 for further assistance. You'll get to speak with a specialists who can answer your questions and guide you through some steps to recover from the threat. If this is your personal computer, initiate the scan and let Sophos take any action it recommends to protect you. In either case, it is very important that you take action immediately. DO NOT DELAY or you may risk spreading the virus or losing data or compromising sensitive information.

'''Is my Evergreen email protected?'''
 
Yes. There are several layers of protection in place for your email. This includes "on demand scanning" which can catch potential threat in email attachments. This all happens automatically as you browse and use your email.

[[Category:Network]]
[[Category:Security]]
__FORCETOC__

How to Scan for Malware - Sophos

2019-02-02T03:36:56Z

Granadoc:

In today's advanced computing environment, every user needs to be protected against potential security threats. At the Evergreen State College, we take your security seriously and pre-install anti-malware software on all college computing assets. We use a product called Sophos which runs in the background and alerts you if anything comes up that it considers to be security threat. In addition, you can also choose to manually scan all the pre-existing files on your computer.

=== To start a manual scan on an Evergreen PC ===

# Open an Explorer window by double clicking on the ''Computer'' or ''This PC'' icon on your Desktop.
# In the window that appears Click on the Computer or This PC option in the left sidebar.
# On the right side of the window, locate the C drive. Right click on the C drive and choose ''Scan with Sophos Anti Virus''.
# If you get a prompt asking if you ''want to allow this app'', please click Yes.
 
[[File:Sophos scan PC.png]]
 

A scan status window will appear (or may also be down on the taskbar). Note: The scan may take anywhere from a few minutes to a few hours depending on how much data is on your computer. You can still use the computer while it is scanning, but you may notice some slowness.
 

=== To start a manual scan on an Evergreen Mac ===

# On the menubar, at the top right of the screen, click once on the blue and white Sophos icon (it looks like a shield with the letter S in it).
# Click once on "Scan this Mac"
 
[[File:Sophos scan Mac.png]]
 

A scan status window will appear. Note: The scan may take anywhere from a few minutes to a few hours depending on how much data is on your computer. You can still use the computer while it is scanning, but you may notice some slowness.
 

=== FAQs ===

'''Can I get Sophos for my personal computer?'''
 

While there are several free anti-malware products out there that you could use, we might suggest that you take a look at Sophos for your personal computer as well. The home version of Sophos is free for personal use and is available for both PC and Mac. It can be downloaded from Sophos at https://home.sophos.com/en-us.aspx. Look for the ''Download Free Edition'' button on the page. You will need to register for an account on their site, which is easy. The best part is that (unlike many other free products out there) Sophos will not nag you with update reminders.

'''Does Evergreen provide any security training?'''
 

Faculty and Staff can access security training videos that are only a few minutes each, but give you a lot of good information on things to look out for. You can find them by visiting the [https://www.evergreen.edu/humanresources/training Human Resource Services Training page] and then clicking the [[Technology Security Training|https://access.sans.org/go/evergreen]] link about half way down the page.

'''What should I do if I think I am infected?'''
 

If this is an Evergreen computer, initiate a scan as listed above, then contact the Technology Support Center at extension 6627 for further assistance. You'll get to speak with a specialists who can answer your questions and guide you through some steps to recover from the threat. If this is your personal computer, initiate the scan and let Sophos take any action it recommends to protect you. In either case, it is very important that you take action immediately. DO NOT DELAY or you may risk spreading the virus or losing data or compromising sensitive information.

'''Is my Evergreen email protected?'''
 
Yes. There are several layers of protection in place for your email. This includes "on demand scanning" which can catch potential threat in email attachments. This all happens automatically as you browse and use your email.

[[Category:Network]]
[[Category:Security]]
__FORCETOC__

How to Scan for Malware - Sophos

2019-02-02T03:33:11Z

Granadoc:

In today's advanced computing environment, every user needs to be protected against potential security threats. At the Evergreen State College, we take your security seriously and pre-install anti-malware software on all college computing assets. We use a product called Sophos which runs in the background and alerts you if anything comes up that it considers to be security threat. In addition, you can also choose to manually scan all the pre-existing files on your computer.

=== To start a manual scan on an Evergreen PC ===

# Open an Explorer window by double clicking on the ''Computer'' or ''This PC'' icon on your Desktop.
# In the window that appears Click on the Computer or This PC option in the left sidebar.
# On the right side of the window, locate the C drive. Right click on the C drive and choose ''Scan with Sophos Anti Virus''.
# If you get a prompt asking if you ''want to allow this app'', please click Yes.
 
[[File:Sophos scan PC.png]]
 

A scan status window will appear (or may also be down on the taskbar). Note: The scan may take anywhere from a few minutes to a few hours depending on how much data is on your computer. You can still use the computer while it is scanning, but you may notice some slowness.
 

=== To start a manual scan on an Evergreen Mac ===

# On the menubar, at the top right of the screen, click once on the blue and white Sophos icon (it looks like a shield with the letter S in it).
# Click once on "Scan this Mac"
 
[[File:Sophos scan Mac.png]]
 

A scan status window will appear. Note: The scan may take anywhere from a few minutes to a few hours depending on how much data is on your computer. You can still use the computer while it is scanning, but you may notice some slowness.
 

=== FAQs ===

'''Can I get Sophos for my personal computer?'''
 

While there are several free anti-malware products out there that you could use, we might suggest that you take a look at Sophos for your personal computer as well. The home version of Sophos is free for personal use and is available for both PC and Mac. It can be downloaded from Sophos at https://home.sophos.com/en-us.aspx. Look for the ''Download Free Edition'' button on the page. You will need to register for an account on their site, which is easy. The best part is that (unlike many other free products out there) Sophos will not nag you with update reminders.

'''Does Evergreen provide any security training?'''
 

Faculty and Staff can access security training videos that are only a few minutes each, but give you a lot of good information on things to look out for. You can find them by visiting the Human Resource Services page at https://www.evergreen.edu/humanresources/training and then clicking on the ''Technology Security Training'' link (about half way down the page).

'''What should I do if I think I am infected?'''
 

If this is an Evergreen computer, initiate a scan as listed above, then contact the Technology Support Center at extension 6627 for further assistance. You'll get to speak with a specialists who can answer your questions and guide you through some steps to recover from the threat. If this is your personal computer, initiate the scan and let Sophos take any action it recommends to protect you. In either case, it is very important that you take action immediately. DO NOT DELAY or you may risk spreading the virus or losing data or compromising sensitive information.

'''Is my Evergreen email protected?'''
 
Yes. There are several layers of protection in place for your email. This includes "on demand scanning" which can catch potential threat in email attachments. This all happens automatically as you browse and use your email.

[[Category:Network]]
[[Category:Security]]
__FORCETOC__

How to Scan for Malware - Sophos

2019-02-02T03:32:08Z

Granadoc:

In today's advanced computing environment, every user needs to be protected against potential security threats. At the Evergreen State College, we take your security seriously and pre-install anti-malware software on all college computing assets. We use a product called Sophos which runs in the background and alerts you if anything comes up that it considers to be security threat. In addition, you can also choose to manually scan all the pre-existing files on your computer.

=== To start a manual scan on an Evergreen PC ===

# Open an Explorer window by double clicking on the ''Computer'' or ''This PC'' icon on your Desktop.
# In the window that appears Click on the Computer or This PC option in the left sidebar.
# On the right side of the window, locate the C drive. Right click on the C drive and choose ''Scan with Sophos Anti Virus''.
# If you get a prompt asking if you ''want to allow this app'', please click Yes.
 
[[File:Sophos scan PC.png]]
 

A scan status window will appear (or may also be down on the taskbar). Note: The scan may take anywhere from a few minutes to a few hours depending on how much data is on your computer. You can still use the computer while it is scanning, but you may notice some slowness.
 

=== To start a manual scan on an Evergreen Mac ===

# On the menubar, at the top right of the screen, click once on the blue and white Sophos icon (it looks like a shield with the letter S in it).
# Click once on "Scan this Mac"
 
[[File:Sophos scan Mac.png]]
 

A scan status window will appear. Note: The scan may take anywhere from a few minutes to a few hours depending on how much data is on your computer. You can still use the computer while it is scanning, but you may notice some slowness.
 

=== FAQs ===

'''Can I get Sophos for my personal computer?'''
 

While there are several free anti-malware products out there that you could use, we might suggest that you take a look at Sophos for your personal computer as well. The home version of Sophos is free for personal use and is available for both PC and Mac. It can be downloaded from Sophos at https://home.sophos.com/en-us.aspx. Look for the ''Download Free Edition'' button on the page. You will need to register for an account on their site, which is easy. The best part is that (unlike many other free products out there) Sophos will not nag you with update reminders.

'''Does Evergreen provide any security training?'''
 

Faculty and Staff can access security training videos that are only a few minutes each, but give you a lot of good information on things to look out for. You can find them by visiting the Human Resource Services page at https://www.evergreen.edu/humanresources/training and then clicking on the ''Technology Security Training'' link (about half way down the page).

'''What should I do if I think I am infected?'''
 

If this is an Evergreen computer, initiate a scan as listed above, then contact the Technology Support Center at extension 6627 for further assistance. You'll get to speak with a specialists who can answer your questions and guide you through some steps to recover from the threat. If this is your personal computer, initiate the scan and let Sophos take any action it recommends to protect you. In either case, it is very important that you take action immediately. DO NOT DELAY or you may risk spreading the virus or losing data or compromising sensitive information.

'''Is my Evergreen email protected?'''
 
Yes. There are several layers of protection in place for your email. This includes "on demand scanning" which can catch potential threat in email attachments. This all happens automatically as you browse and use your email.

[[Category:Network]]
[[Category:Security]]

File:Sophos scan PC.png

2019-02-02T03:02:31Z

Granadoc:

How to Scan for Malware - Sophos

2019-02-02T02:50:41Z

Granadoc: Initial entry (needs more work)

File:Sophos scan Mac.png

2019-02-02T02:45:11Z

Granadoc:

How to Scan for Malware - Sophos

2019-02-02T02:38:50Z

Granadoc: