Help Wiki - User contributions [en]

Contact Us

2019-02-21T22:26:22Z

Hargettb:

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[[File:Phone3-green.svg|50px|left]]Additional ways to get help ...
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===Students===
====General Technology Help====
*'''[https://help.evergreen.edu/ Submit a help ticket]''' to have your issue directed to the proper department
*'''In-person help''': go to the [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of the Library building
*'''Call''' the student help desk at [tel:360-867-6231 (360) 867-6231]

====Scientific Computing====
*'''In-person help''': contact the [[CAL]] in person on the first floor of Lab II
*'''Call''' us at [tel:360-867-6426 (360) 867-6426]
====Electronic Media====
*'''In-person help''' is available at the [http://www.evergreen.edu/electronicmedia/multimedialab MultiMedia Lab] located on the first floor of the Library building.

===Faculty & Staff===
====General Technology Help====
*'''[https://help.evergreen.edu Submit a help ticket]''' to have your issue directed to the proper department
*'''In-person help''': go to the Technology Support Center on the main floor of the Library building in room 2604
*'''Call''' the [[Faculty and Staff Technology Support|Technology Support Center]] at [tel:360-867-6627 (360) 867-6627]

==== Event and Audio/Video Recording Support ====
*[https://www.evergreen.edu/electronicmedia/production-request-form '''Submit a Production Request'''] to Electronic Media for documentation, PA system support, and other media-related production needs.

==== Media Classroom Support ====
*'''Call''' [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] at [tel:360-867-6270 (360) 867-6270]


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[[Category:Computer_Center]]

Contact Us

2019-02-21T22:22:24Z

Hargettb:

<div class="container-fluid">
<div class="row">
<div class="col-md-8">
<div class="lead">
[[File:Phone3-green.svg|50px|left]]Additional ways to get help ...
<br />
</div>

===Students===
====General Technology Help====
*'''[https://help.evergreen.edu/ Submit a help ticket]''' to have your issue directed to the proper department
*'''In-person help''': go to the [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of the Library building
*'''Call''' the student help desk at [tel:360-867-6231 (360) 867-6231]

====Scientific Computing====
*'''In-person help''': contact the [[CAL]] in person on the first floor of Lab II
*'''Call''' us at [tel:360-867-6426 (360) 867-6426]
====Electronic Media====
*'''In-person help''' is available at the [http://www.evergreen.edu/electronicmedia/multimedialab MultiMedia Lab] located on the first floor of the Library building.

===Faculty & Staff===
====General Technology Help====
*'''[https://help.evergreen.edu Submit a help ticket]''' to have your issue directed to the proper department
*'''In-person help''': go to the Technology Support Center on the main floor of the Library building in room 2604
*'''Call''' the [[Faculty and Staff Technology Support|Technology Support Center]] at [tel:360-867-6627 (360) 867-6627]

==== Event and Audio/Video Recording Support ====
*'''[https://www.evergreen.edu/electronicmedia/production-request-form '''Submit a Production Request'''] to Electronic Media for documentation, PA system support, and other media-related production needs.
<div class="container-fluid">
<div class="row">
<div class="col-md-8">
====Media Classroom Support====
*'''Call''' [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] at [tel:360-867-6270 (360) 867-6270]


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[[Category:Computer_Center]]

Contact Us

2019-02-21T22:14:56Z

Hargettb: Removed defunct classroom support link and added proper production request link.

<div class="container-fluid">
<div class="row">
<div class="col-md-8">
<div class="lead">
[[File:Phone3-green.svg|50px|left]]Additional ways to get help ...
<br />
</div>

===Students===
====General Technology Help====
*'''[https://help.evergreen.edu/ Submit a help ticket]''' to have your issue directed to the proper department
*'''In-person help''': go to the [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of the Library building
*'''Call''' the student help desk at [tel:360-867-6231 (360) 867-6231]

====Scientific Computing====
*'''In-person help''': contact the [[CAL]] in person on the first floor of Lab II
*'''Call''' us at [tel:360-867-6426 (360) 867-6426]
====Electronic Media====
* '''In-person help''' is available at the [http://www.evergreen.edu/electronicmedia/multimedialab MultiMedia Lab] located on the first floor of the Library building.

===Faculty & Staff===
====General Technology Help====
*'''[https://help.evergreen.edu Submit a help ticket]''' to have your issue directed to the proper department
*'''In-person help''': go to the Technology Support Center on the main floor of the Library building in room 2604
*'''Call''' the [[Faculty and Staff Technology Support|Technology Support Center]] at [tel:360-867-6627 (360) 867-6627]</div>
</div>
</div>

==== Event and Audio/Video Recording Support ====
* [https://www.evergreen.edu/electronicmedia/production-request-form '''Submit a Production Request'''] to Electronic Media for documentation, PA system support, and other media-related production needs.
<div class="container-fluid">
<div class="row">
<div class="col-md-8">
====Media Classroom Support====
*'''Call''' [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] at [tel:360-867-6270 (360) 867-6270]


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{{GetHelp}}


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[[Category:Computer_Center]]

Category:Media Classrooms

2019-02-21T22:01:14Z

Hargettb: /* For immediate help please call the Classroom Support line at x6270 */

'''Need classroom support?'''
==== For immediate help please call the Classroom Support line at x6270 ====

Or submit a new [https://help.evergreen.edu/contact/new help ticket] at [https://help.evergreen.edu/ help.evergreen.edu] We can also provide training for these spaces.

If you have advanced needs or need production help, use the [https://www.evergreen.edu/electronicmedia/production-request-form Production Request] to contact Media Services.

...

Most rooms without a podium do not have a built-in computer.
We recommend bringing your own laptop when possible.
For rooms with an Auxiliary Interface, there will be an HDMI input with cable, and a VGA jack and VGA cable; a few spaced still have only a VGA input.

Most Mac laptops need a display adaptor (generally Mini DisplayPort) to connect to VGA cables; some newer Mac laptops have HDMI outputs (notably 2014 and newer Macbook Pros); some new macbooks and Dell computers have a USB-C port that will require an adapter for connecting.
Media Loan carries an assortment of adapters for many Mac laptops, including Mini DisplayPort. Further information about your Mac's display output is available on Apple's support website.

Keys for the classroom media cabinets and podiums can be obtained for long-term checkouts from Key Issues. Short-term checkouts of A/V Classroom keys are through Media Loan.
Help guides for the media classrooms are available here, in the helpwiki.

[[Category:Media Technologies]]
[[Category:Campus Technology Spaces]]