Help Wiki - User contributions [en]

New Student Account Activation

2024-08-29T20:58:54Z

Jettn: Updated link to unauthenticated support request form

<div class="container-fluid">
<div class="row">
<div class="col-md-8">
<div class="lead">
Welcome to Evergreen! Your temporary My Evergreen username is generated 24 hours after your admission. Learn how to activate your account and access my.evergreen.edu.
</div>

===Step 1: Set up a secure password===
You will receive an account activation notification via email within 24 hours after you receive your acceptance email. This will be sent to your personal email you provided when you applied to Evergreen. If you can't find the activation email, try searching your spam/junk folders for "@evergreen.edu." '''If you cannot find the email, please [https://forms.office.com/Pages/ResponsePage.aspx?id=98-tIm_ApkmPIFBxHEDdqvyt26IFDmlIvh4AArZzaX1UMkZBUDlPRFIwUVJBNFJLMTJSN01YTFg1TiQlQCN0PWcu submit a support request.]'''
# Go to [https://Activate.evergreen.edu activate.evergreen.edu]
# Select "Student"
# Enter your temporary username from the activation email
# Enter the captcha
# The next page explains that the system will send a verification email to the personal email we have on file for you. Click "Email" to send the verification email. Stay on this page!
# In another tab, open your personal email and get the code from the verification email
# Return to the activation page and enter the code from the verification email
# Set a secure password containing at least 8 characters, at least one capital and lower case letter, and at least one number or special character
# Save your password and move to Step 2!

=== Step 2: Select a new username ===
# Go to http://mystudentlogon.evergreen.edu to select a new username.
# Sign in with your temporary username and the password you just set to enter the username change portal.
# Choose your username from the five options presented. The first three options are variations on the first and last name the college has on file for you. We recommend picking one that is easy for you to remember.
# Confirm and save your username.

===Step 3: Sign into My Evergreen to generate M365 licenses===
# Go to [https://my.evergreen.edu my.evergreen.edu]
# Log in for the first time with the temporary @evergreen.edu username and password.
# Upon successfully logging in, you will be prompted to agree to a few different college policies. Accepting these policies creates your Evergreen student email inbox, so please don't skip over these agreements!
# Once you have accepted these policies, you will be directed to the my.evergreen home page with access to your Evergreen resources.

<br>
Please note: New usernames should sync with all systems within an hour. You will receive an email notification once your new username is ready for use.
<br>
<br>
If you need to sign in to [https://my.evergreen.edu my.evergreen.edu] before your username is active, you can use the temporary username.

</div>
<div class="col-md-1"></div>
<div class="col-md-3 sidebar">
{{Having Trouble Logging In}}
----

{{GetHelp}}


</div>

</div>

</div>

__NOTOC__
__NOEDITSECTION__
[[Category:Evergreen Account]]

Contact Us

2023-12-05T00:37:21Z

Jettn: Missed this one in my last edit

<div class="container-fluid">
<div class="row">
<div class="col-md-8">
<div class="lead">
[[File:Phone3-green.svg|50px|left]]Additional ways to get help ...
<br />
</div>

===Students===
====General Technology Help====
*'''[https://forms.office.com/r/THWprxEWrZ Submit a support request]''' to have your issue directed to the proper department
*'''In-person help''': is '''currently available''' at the [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of Evans Hall (Floor 2 of the Library Building)
*'''Fall 2023''' hours of operation:
**Monday - Thursday: 9 AM - 8:30 PM
**Friday: 9 AM - 6 PM
**Saturday: 9 AM - 3 PM
**Sunday: Closed
*'''Call''' the student help desk at [tel:360-867-6231 (360) 867-6231]

====Scientific Computing====
*'''In-person help''': contact the [[CAL]] in person on the first floor of Lab II
*'''Call''' us at [tel:360-867-6426 (360) 867-6426]
====Electronic Media====
*'''In-person help''' is available at the [http://www.evergreen.edu/electronicmedia/multimedialab MultiMedia Lab] located on the first floor of Evans Hall.

===Faculty & Staff===
====General Technology Help====
*'''[https://forms.office.com/r/N978eF6R9h Submit a help ticket]''' to have your issue directed to the proper department
*'''In-person help''': go to the Technology Support Center on the main floor of Evans Hall in room 2604
*'''Call''' the [[Faculty and Staff Technology Support|Technology Support Center]] at [tel:360-867-6627 (360) 867-6627]

==== Event and Audio/Video Recording Support ====
*[https://www.evergreen.edu/electronicmedia/production-request-form '''Submit a Production Request'''] to Electronic Media for documentation, PA system support, and other media-related production needs.

==== Media Classroom Support ====
*'''Call''' [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] at [tel:360-867-6270 (360) 867-6270]


</div>
<div class="col-md-1"></div>
<div class="col-md-3 sidebar">
{{GetHelp}}


</div>

</div>

</div>

__NOTOC__
__NOEDITSECTION__

{{#css:
#breadcrumbs2 {
display: none;
}
}}
__NOTOC__
__NOEDITSECTION__

[[Category:Computer_Center]]

Contact Us

2023-12-05T00:35:06Z

Jettn: Updated direct link to old Technology Support queue new ticket page so it now instead points to our unauthenticated new support request form that goes to the new Technology Support queue (https://forms.office.com/r/THWprxEWrZ)

<div class="container-fluid">
<div class="row">
<div class="col-md-8">
<div class="lead">
[[File:Phone3-green.svg|50px|left]]Additional ways to get help ...
<br />
</div>

===Students===
====General Technology Help====
*'''[https://forms.office.com/r/THWprxEWrZ Submit a support request]''' to have your issue directed to the proper department
*'''In-person help''': is '''currently available''' at the [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of Evans Hall (Floor 2 of the Library Building)
*'''Fall 2023''' hours of operation:
**Monday - Thursday: 9 AM - 8:30 PM
**Friday: 9 AM - 6 PM
**Saturday: 9 AM - 3 PM
**Sunday: Closed
*'''Call''' the student help desk at [tel:360-867-6231 (360) 867-6231]

====Scientific Computing====
*'''In-person help''': contact the [[CAL]] in person on the first floor of Lab II
*'''Call''' us at [tel:360-867-6426 (360) 867-6426]
====Electronic Media====
*'''In-person help''' is available at the [http://www.evergreen.edu/electronicmedia/multimedialab MultiMedia Lab] located on the first floor of Evans Hall.

===Faculty & Staff===
====General Technology Help====
*'''[https://kace.evergreen.edu/userui/ticket.php?QUEUE_ID=38 Submit a help ticket]''' to have your issue directed to the proper department
*'''In-person help''': go to the Technology Support Center on the main floor of Evans Hall in room 2604
*'''Call''' the [[Faculty and Staff Technology Support|Technology Support Center]] at [tel:360-867-6627 (360) 867-6627]

==== Event and Audio/Video Recording Support ====
*[https://www.evergreen.edu/electronicmedia/production-request-form '''Submit a Production Request'''] to Electronic Media for documentation, PA system support, and other media-related production needs.

==== Media Classroom Support ====
*'''Call''' [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] at [tel:360-867-6270 (360) 867-6270]


</div>
<div class="col-md-1"></div>
<div class="col-md-3 sidebar">
{{GetHelp}}


</div>

</div>

</div>

__NOTOC__
__NOEDITSECTION__

{{#css:
#breadcrumbs2 {
display: none;
}
}}
__NOTOC__
__NOEDITSECTION__

[[Category:Computer_Center]]

My password expired

2022-07-28T18:09:25Z

Jettn: Replaced link to dead CAS password reset with working link to passwordreset.evergreen.edu

<div class="container-fluid">
<div class="row">
<div class="col-md-8">
<div class="lead">
If your password has expired (Faculty & Staff only), you can reset your password to re-activate your account.
</div>

====My password expired, what can I do?====
*If you have a secret question set within your my.evergreen.edu account, you can self-reset and re-activate your account by going to the [https://passwordreset.evergreen.edu Password Reset] page.
*If you are unable to use the self reset service you will need to contact the Technology Support Center by [https://help.evergreen.edu submitting a help ticket] or calling 360-867-6627

====About Password Expriations====
* Washington State security requirements set Faculty and Staff passwords to expire every six months.
*You will receive warnings when your password is close to expiring.
*If you do not change your password before the expiration date, your account will temporarily lock.


</div>
<div class="col-md-1"></div>
<div class="col-md-3 sidebar">
{{Login Help FacStaff}}
----

{{GetHelp}}


</div>

</div>

</div>

__NOTOC__
__NOEDITSECTION__
[[Category:Evergreen Account]]

Windows back-ups

2007-07-26T17:54:36Z

Jettn: Windows moved to Windows back-ups: more accurate title

File Management:

Where and how work is saved on your computer is very important for several reasons. Saving files in an organized fashion makes files easier to find. Saving your work to your H: and/or O: drive is crucial because information stored on the network is backed up nightly. Saving your information remotely on a secure and monitored network drive creates a safer environment for your documents and frees space on your computer resulting in better performance.

Where to save:

We ask that all your work be saved in your home directory on the network, your H: Drive. For any work that will need to be shared with your work group, we recommend saving to your O: drive within the appropriate folder.

If you have a laptop that is not connected to the campus network, or you have documents that are expendable, you can save them in your "My Documents" folder. Laptop users that are not connected to the campus network, please see the Back-Up Strategies below to safeguard your work in case of data loss or computer failure.

Helpful Hint: If you need a file that is used often on your desktop, for easy retrieval you can create a shortcut to that file which is different from saving the actual file there. To see how to create a shortcut to your desktop See below:

1. Find the file that you want to create a shortcut for.
2. Right click on that file.
3. Select "Send To", and then "Desktop (create shortcut)"
4. You should now see a shortcut of your file on your desktop.

How to Save:

Within your home directory folder you can create as many folders as you need to keep your files organized. We recommend the "Nesting" technique. That is to save your files in folders within folders going from the more general to the more specific. For example:

Helpful Hint: You can set Microsoft Word to automatically navigate to your home directory when opening or saving a file. Open Word, click on Options in the Tools Menu, click on the File Locations Tab, under File Types highlight Documents, click Modify, Navigate to your home directory, click OK once you've selected your folder, click OK again at the Options menu and you're set!

Back-Up Strategies:

You can back-up your data by using removable media such as floppy disks, ZIP disks, or CD-Rs. A floppy disk can only hold around 1.3 MB of data, which can hold about 40 Word Documents. Depending on what type of ZIP drive you have, if you have one, the amount of data that can be stored is 100MB, 250MB, or 700MB. If you have a CD-R/W drive then you can use blank CD's to back up your data. The average amount of data a CD can store is around 650MB although it provides a large amount of storage, it's more complicated to use.

For floppy and ZIP disks, you can copy and paste (or drag and drop) the information and you've got yourself a back-up copy. Unless your work includes a lot of images, you probably won't need to use a CD, but if you're familiar with your CD burning software and you want to save your work via CD feel free to.

Depending on how important you feel your data is we suggest that you make at least two backup copies of your data because sometimes the back-ups fail.

Helpful Hint: To help you decide which media is best for you, you can find out how much space you'll need by highlighting all your files (provided they're in the same folder), right click and go to properties, and there you'll find the collective size of your files.

Helpful Hint: Play leapfrog with your ZIP disks to back up your data! Get two Zip disks. Label one "A" and the other "B." This week use disk A. Next week use disk B. Week 3, use disk A again. Why? Floppies, Zips, and CDs are cheap pieces of plastic that can fail. If you play leapfrog, you will have your second most recent back up should your most recent fail. If you date your folders like I'll mention below, you can keep as many versions as you can fit on a disk. When you run out of space, simply throw a few of the older ones away.

Dating your folders: First, create a folder on the ZIP drive with the date you backed up the data. This will make it easy for you to find the most recent back up after you've done several backups. Then simply drag your My Documents folder into the dated folder.

Windows

2007-07-26T17:54:36Z

Jettn: Windows moved to Windows back-ups: more accurate title

#REDIRECT [[Windows back-ups]]

Windows back-ups

2007-07-26T17:48:54Z

Jettn: content from tss document, needs cleanup + wikifiication

Forgot My Password

2007-07-23T17:08:28Z

Jettn: /* Faculty */

__NOTOC__
''If you've never logged in before, please see: [[Logging in for the First Time]]''

==[https://cas.evergreen.edu/CasPasswordReset/ Reset Your Password]==
If you know your secret question you can [https://cas.evergreen.edu/CasPasswordReset/ reset your password] yourself.

To setup or change your secret question login to [https://my.evergreen.edu my.evergreen.edu] .

==Still having problems?==
===Students===
Account help is available in the [http://www.evergreen.edu/computercenter/ Computer Center] in Lib 2600. They can also be contacted at 867-6231.

===Faculty & Staff===
Please contact Technical Support Services at 867-6627.

''<< back to [[Login Help]]''

Talk:Public Access Phones

2007-07-23T16:23:59Z

Jettn:

Richard says this is accurate
'''== but =='''
confusing

and he does not have time to edit it now

Talk:Public Access Phones

2007-07-23T16:23:22Z

Jettn: New page: Richard says this is accurate '''== but ==''' confusing

Richard says this is accurate
'''== but =='''
confusing

User:Jettn

2007-07-23T16:14:16Z

Jettn:

[http://www.evergreen.edu/support TSS] scapegoat

User:Jettn

2007-07-23T16:06:33Z

Jettn: New page: [http://www.evergreen.edu/support TSS]

[http://www.evergreen.edu/support TSS]

Helpdesk

2007-07-23T16:02:14Z

Jettn: /* Student Helpdesk */

==Faculty and Staff Helpdesk==

Faculty and staff can get further help with their college computers from [http://www.evergreen.edu/support Technical Support Services] at <mailto:support.evergreen.edu>, Ext. 6627 (867-6627). (It's in the library, Room 1806.)

==Student Helpdesk==
'''Help in housing:'''
The [http://resnet.evergreen.edu ResNet] Help Desk on the third floor of A building is open during the academic quarters Monday to Thursday, 2 to 8 pm to serve housing residents. Restechs provide walk-in support, phone support and make house calls by appointment to help with computer problems. Contact the Restechs at 360.867.5111 or resnet@evergreen.edu

See also: [[Technology Help for Students]].

[[Category:Getting Help]]

Helpdesk

2007-07-23T16:01:11Z

Jettn: add TSS link

==Faculty and Staff Helpdesk==

Faculty and staff can get further help with their college computers from [http://www.evergreen.edu/support Technical Support Services] at <mailto:support.evergreen.edu>, Ext. 6627 (867-6627). (It's in the library, Room 1806.)

==Student Helpdesk==
'''Help in housing:'''
The ResNet Help Desk on the third floor of A building is open during the academic quarters Monday to Thursday, 2 to 8 pm to serve housing residents. Restechs provide walk-in support, phone support and make house calls by appointment to help with computer problems. Contact the Restechs at 360.867.5111 or resnet@evergreen.edu

See also: [[Technology Help for Students]].

[[Category:Getting Help]]

Talk:Voicemail Tips

2007-07-23T15:47:48Z

Jettn: New page: Richard would much prefer if this only linked to the telecom website with no further content. The website has all the required info already.

Richard would much prefer if this only linked to the telecom website with no further content. The website has all the required info already.

Getting Started with Email

2007-07-18T18:23:00Z

Jettn: /* @evergreen.edu Off Campus */

Evergreen email is a useful tool for keeping in touch with the Evergreen community. Be the first to get important news from officials about closures, emergencies, or other important announcements. You may also use it to contact many of the offices (Registration, Financial Aid) through email directly if you are not on campus. There are also special lists (Tesctalk, Tesccrier) you can subscribe to that pertain to events or discussions within the community. Sometimes its entertaining to watch the flame wars that occur within these lists on current hot topics and issues on campus. Sign up for your account now!

==Sign Up==

Learn more about your [[Evergreen Login]].

==Account Settings==

Set your email forwarding preferences at [http://my.evergreen.edu my.evergreen.edu]

==Login Help==

Learn more about logging in at [http://www.evergreen.edu/netservices/Accounts/loginhelp.asp Login Help].

==[[Mailing Lists]]==
Learn about e-mail and messaging at evergreen. Bond with the Evergreen community by joining a list.

==@evergreen.edu Off Campus==
[[:Category:Webmail|Webmail]] and [[IMAP]] are the utilities you need to know about to retrieve and read your @evergreen.edu email off campus.

[[Category:Email]]
[[Category:Faculty]]
[[Category:Students]]

Getting Started with Email

2007-07-18T18:19:49Z

Jettn: /* @evergreen.edu Off Campus */

Evergreen email is a useful tool for keeping in touch with the Evergreen community. Be the first to get important news from officials about closures, emergencies, or other important announcements. You may also use it to contact many of the offices (Registration, Financial Aid) through email directly if you are not on campus. There are also special lists (Tesctalk, Tesccrier) you can subscribe to that pertain to events or discussions within the community. Sometimes its entertaining to watch the flame wars that occur within these lists on current hot topics and issues on campus. Sign up for your account now!

==Sign Up==

Learn more about your [[Evergreen Login]].

==Account Settings==

Set your email forwarding preferences at [http://my.evergreen.edu my.evergreen.edu]

==Login Help==

Learn more about logging in at [http://www.evergreen.edu/netservices/Accounts/loginhelp.asp Login Help].

==[[Mailing Lists]]==
Learn about e-mail and messaging at evergreen. Bond with the Evergreen community by joining a list.

==@evergreen.edu Off Campus==
[[Webmail]] and [[IMAP]] are the utilities you need to know about to retrieve and read your @evergreen.edu email off campus.

[[Category:Email]]
[[Category:Faculty]]
[[Category:Students]]

Faculty Technology Guide

2006-09-21T22:59:44Z

Jettn: /* What's New in Curricular IT at Evergreen? */

'''Helpful information about IT tools and resources for Faculty, 2006-2007'''

(for more information on any topic below, click on any of the text displayed in [http://www2.evergreen.edu/wikis/itsurvivalguide/index.php?title=Faculty_IT_Quick_Reference blue])

==What's New in Curricular IT at Evergreen?==
* '''New Teaching and Learning Tools''' - contact your [http://www.evergreen.edu/academiccomputing/liaisons.htm Academic Computing Liaison] for more information or to get started using these tools:
**'''''[http://www.evergreen.edu/academiccomputing/blogs.htm Blogs]''''' - a personal journal that is frequently updated and intended for general public consumption. Blogs generally represent the personality of the author and allow others to post comments or critique. A few examples can be found at the [http://www2.evergreen.edu/blogs/ Blog Project Site].
**'''''[http://www2.evergreen.edu/tutorials/node/20 Drupal]''''' – a great tool for creating curricular web-pages and online web-sites where the emphasis is on community interaction. Drupal is easy to use and allows you to focus on content rather than technology. To see an example, check out the [http://www2.evergreen.edu/ireland/ '''Ireland Program Site'''].
**'''''[http://www2.evergreen.edu/wikis/itsi/index.php?title=Wikis Wikis]''''' - Wikis are best when you’re focusing on group authoring of a piece of written work. (e.g. books, papers, etc). This page was created using Evergreen's wiki tool!
**'''''[http://www2.evergreen.edu/tutorials/moodlefac Moodle]''''' - similar to “Blackboard”, Moodle supports structured course-work with tools like assignments, quizzes, peer assessment, etc. Moodle is easy to use and has many powerful features designed to augment the classroom experience. A good example is the [http://www2.evergreen.edu/moodle/course/view.php?id=14 '''The Nature of Natural History Program Site'''], or visit our [http://www2.evergreen.edu/moodle/course/view.php?id=28 '''Demonstration Class'''] to explore a bit more.
* Visit the [http://www.evergreen.edu/academiccomputing/resources.htm Academic Computing Curricular Resources] web pages to see the complete list of web-based Teaching and Learning tools that are available.

==IT Teams and Services Directory==
*[http://www.evergreen.edu/support/ '''Faculty/Staff Help Desk'''], Library 1806, ext. 6627 - provides a single point of contact for TESC faculty and staff to receive assistance in resolving computing and network questions and problems.
*[http://www.evergreen.edu/academiccomputing/ '''Academic Computing (AC)'''], Library 2600, ext. 6235 - General instructional technology support to Evergreen's curriculum, faculty and students through hardware and software resources, consultation and management of the Computer Center.
*[http://scicomp.evergreen.edu/ '''Computer Applications Lab (CAL)'''], LabII 1st Floor, ext. 6426 - The primary computing facility for TESC science students and programs - as well as a wide range of other computing resources. From data acquisition to maintenance of the campus weather station, the Scientific Computing group supports Evergreen science programs at both the undergraduate and graduate levels.
*[http://www.evergreen.edu/computercenter/ '''Computer Center'''], Library 2600, ext. 6231 - Computing Classrooms for scheduled curricular use and general-access computer workstations for student use.
*[http://www.evergreen.edu/media/em/ '''Electronic Media (EM)'''], Library 1501, ext. 6270 - Animation labs, Audio Studios, Audio/Video Event Production, Film Editing, Music Technology labs, Digital Video Editing, Multimedia: Electronic Media (EM) provides instructional workshops, facility support and maintenance, and scheduling for campus media production facilities. EM also provides production support for campus audio and video events as well as supporting the A/V-equipped classrooms across campus.
*[http://www.evergreen.edu/media/ml/ '''Media Loan'''], Library 2504, ext. 6253 - Media Loan, Advanced Production Services, Audio Studio and Online Media Resources: Media Loan circulates audio/video and photographic equipment to Evergreen students, faculty and staff.
*[http://photo.evergreen.edu/portal/home.htm '''Photoland'''], Library 1310, ext. 6562 - Photo Production Services, the Digital Imaging Studio (DIS) and the Photo Center: Photo provides the Evergreen community with photo production services, instruction, supplies and support. Traditional and digital production facilities are available.
*[http://www.evergreen.edu/media/sail/ '''Sound and Image Library (SAIL)'''], Library 2312, ext. 6087 - Videos, DVD’s, 16mm Films, Audio Books, CD ROMs, Language Tapes/Books, Laser Disks & Slides, Listening and viewing areas include transfer capabilities that allow for basic format changes. SAIL staff can assist with locating materials or use of equipment.

==Who to call for Technology Help?==
{| border="1" cellpadding="2"
!width="150"|What
!width="250"|Who
!width="150"|When
!width="200"|After Hours

|-
|General Computing Support (email, password resets, hardware and software problems, etc.) || [http://www.evergreen.edu/support TSS Help Desk] @ ext. 6627; Barbara Caswell,TSS Supervisor @ ext. 6983 || Normal Business Hours || Limited assistance may be available from Beth Stinson @ ext. 5064 (evenings and Saturdays)
|-
|AV Classroom Use || [http://www.evergreen.edu/facilities/spacescheduling.htm Space Scheduling] @ ext. 6314; technical help: [http://www.evergreen.edu/media/em/ EM Help desk] @ ext. 6270; Zena Vergara @ ext. 5517 || M-Thurs 8:30am-7pm, Fri 8:30am-6pm || Aaron Kruse (ext 6842) Mon-Fri until 7pm, Zena Vergara Sat 8-5 (ext. 5517)
|-
|Computer Hardware and Software Purchasing || [http://www.evergreen.edu/support/purchasing/home.htm Marshall Robinson, Buyer] @ ext. 5068; Ken Tabbutt, Academic Dean (for funding) || Normal Business Hours ||
|-
|Computer Science Technology || Isaac Overcast @ ext. 6226 || Normal Business Hours ||
|-
|[http://www.evergreen.edu/gateway/ Gateway Faculty Self-Service] || Student and Class info: Fletcher Ward @ ext. 5184 || Normal Business Hours ||
|-
|GIS (Geographic Information Systems) || [http://scicomp.evergreen.edu/ Rip Heminway] @ ext. 6904 || Normal Business Hours ||
|-
|Help Learning New Software || *General Computing: contact your [http://www.evergreen.edu/academiccomputing/liaisons.htm Academic Computing Liaisons] * Media/Multimedia: Stephanie Zorn @ ext. 6249 * Computer Science: Isaac Overcast @ ext. 6226 * [http://scicomp.evergreen.edu/ Scientific Computing]: Rip Heminway @ ext. 6904 || Normal Business Hours || Support for Evening and Weekend classes is available from Beth Stinson @ ext. 5064
|-
|Multi-Media Applications || [http://www.evergreen.edu/media/em/ Electronic Media Help Desk] @ ext. 6270, [http://www.evergreen.edu/media/mml/ Multimedia Lab aid desk] @ ext. 5455, or your [http://www.evergreen.edu/academiccomputing/liaisons.htm Academic Computing Liaisons] || General Hours M-Thurs 8:30am-7pm, Fri 8:30am-6pm, Sat-Sun 12-6 based on Multimedia Lab Schedule || Support for Evening and Weekend classes is available for Beth Stinson @ ext. 5064
|-
|Office Applications || [http://www.evergreen.edu/support TSS Help Desk] || Normal Business Hours || Support for Evening and Weekend classes is available for Beth Stinson @ ext. 5064
|-
|Portable AV Equipment Check-out and Use || [http://www.evergreen.edu/media/ml Media Loan] @ ext. 6253 || Mon-Thu 8:30am - 8pm, Fri 8:30am - 4pm, Sat 8:45am-12:45pm || same
|-
|Telephone and Voice Mail || [http://www.evergreen.edu/telecom Bob King] @ ext. 6315, Service Problems: Richard Schneider @ ext. 6417 or the TSS Help Desk @ ext. 6627 || Normal Business Hours ||
|-
|Web-based Teaching and Learning Tools || See your [http://www.evergreen.edu/academiccomputing/liaisons.htm Academic Computing Liaisons] || Normal Business Hours || Support for Evening and Weekend classes is available for Beth Stinson @ ext. 5064
|-
|Workshops for your Classes || *General Computing: contact your [http://www.evergreen.edu/academiccomputing/liaisons.htm Academic Computing Liaisons] * Media/Multimedia: Stephanie Zorn @ ext. 6249 * Computer Science: Isaac Overcast @ ext. 6226 * [http://scicomp.evergreen.edu/ Scientific Computing]: Rip Heminway @ ext. 6904 || Normal Business Hours || Support for Evening and Weekend classes is available from Beth Stinson @ ext. 5064
|-
|}

Faculty Technology Guide

2006-09-21T22:59:25Z

Jettn: /* IT Teams and Services Directory */

'''Helpful information about IT tools and resources for Faculty, 2006-2007'''

(for more information on any topic below, click on any of the text displayed in [http://www2.evergreen.edu/wikis/itsurvivalguide/index.php?title=Faculty_IT_Quick_Reference blue])

==What's New in Curricular IT at Evergreen?==
* '''New Teaching and Learning Tools''' - contact your [http://www.evergreen.edu/academiccomputing/liaisons.htm Academic Computing Liaison] for more information or to get started using these tools:
**'''''[http://www.evergreen.edu/academiccomputing/blogs.htm Blogs]''''' - a personal journal that is frequently updated and intended for general public consumption. Blogs generally represent the personality of the author and allow others to post comments or critique. A few examples can be found at the [http://www2.evergreen.edu/blogs/ Blog Project Site].
**'''''[http://www2.evergreen.edu/tutorials/node/20 Drupal]''''' – a great tool for creating curricular web-pages and online web-sites where the emphasis is on community interaction. Drupal is easy to use and allows you to focus on content rather than technology. To see an example, check out the [http://www2.evergreen.edu/ireland/ '''Ireland Program Site'''].
**'''''[http://www2.evergreen.edu/wikis/itsi/index.php?title=Wikis Wikis]''''' - Wikis are best when you’re focusing on group authoring of a piece of written work. (e.g. books, papers, etc). This page was created using Evergreen's wiki tool!
**'''''[http://www2.evergreen.edu/tutorials/moodlefac Moodle]''''' - similar to “Blackboard”, Moodle supports structured course-work with tools like assignments, quizzes, peer assessment, etc. Moodle is easy to use and has many powerful features designed to augment the classroom experience. A good example is the [http://www2.evergreen.edu/moodle/course/view.php?id=14 '''The Nature of Natural History Program Site'''], or visit our [http://www2.evergreen.edu/moodle/course/view.php?id=28 '''Demonsrtation Class'''] to explore a bit more.
* Visit the [http://www.evergreen.edu/academiccomputing/resources.htm Academic Computing Curricular Resources] web pages to see the complete list of web-based Teaching and Learning tools that are available.

==IT Teams and Services Directory==
*[http://www.evergreen.edu/support/ '''Faculty/Staff Help Desk'''], Library 1806, ext. 6627 - provides a single point of contact for TESC faculty and staff to receive assistance in resolving computing and network questions and problems.
*[http://www.evergreen.edu/academiccomputing/ '''Academic Computing (AC)'''], Library 2600, ext. 6235 - General instructional technology support to Evergreen's curriculum, faculty and students through hardware and software resources, consultation and management of the Computer Center.
*[http://scicomp.evergreen.edu/ '''Computer Applications Lab (CAL)'''], LabII 1st Floor, ext. 6426 - The primary computing facility for TESC science students and programs - as well as a wide range of other computing resources. From data acquisition to maintenance of the campus weather station, the Scientific Computing group supports Evergreen science programs at both the undergraduate and graduate levels.
*[http://www.evergreen.edu/computercenter/ '''Computer Center'''], Library 2600, ext. 6231 - Computing Classrooms for scheduled curricular use and general-access computer workstations for student use.
*[http://www.evergreen.edu/media/em/ '''Electronic Media (EM)'''], Library 1501, ext. 6270 - Animation labs, Audio Studios, Audio/Video Event Production, Film Editing, Music Technology labs, Digital Video Editing, Multimedia: Electronic Media (EM) provides instructional workshops, facility support and maintenance, and scheduling for campus media production facilities. EM also provides production support for campus audio and video events as well as supporting the A/V-equipped classrooms across campus.
*[http://www.evergreen.edu/media/ml/ '''Media Loan'''], Library 2504, ext. 6253 - Media Loan, Advanced Production Services, Audio Studio and Online Media Resources: Media Loan circulates audio/video and photographic equipment to Evergreen students, faculty and staff.
*[http://photo.evergreen.edu/portal/home.htm '''Photoland'''], Library 1310, ext. 6562 - Photo Production Services, the Digital Imaging Studio (DIS) and the Photo Center: Photo provides the Evergreen community with photo production services, instruction, supplies and support. Traditional and digital production facilities are available.
*[http://www.evergreen.edu/media/sail/ '''Sound and Image Library (SAIL)'''], Library 2312, ext. 6087 - Videos, DVD’s, 16mm Films, Audio Books, CD ROMs, Language Tapes/Books, Laser Disks & Slides, Listening and viewing areas include transfer capabilities that allow for basic format changes. SAIL staff can assist with locating materials or use of equipment.

==Who to call for Technology Help?==
{| border="1" cellpadding="2"
!width="150"|What
!width="250"|Who
!width="150"|When
!width="200"|After Hours

|-
|General Computing Support (email, password resets, hardware and software problems, etc.) || [http://www.evergreen.edu/support TSS Help Desk] @ ext. 6627; Barbara Caswell,TSS Supervisor @ ext. 6983 || Normal Business Hours || Limited assistance may be available from Beth Stinson @ ext. 5064 (evenings and Saturdays)
|-
|AV Classroom Use || [http://www.evergreen.edu/facilities/spacescheduling.htm Space Scheduling] @ ext. 6314; technical help: [http://www.evergreen.edu/media/em/ EM Help desk] @ ext. 6270; Zena Vergara @ ext. 5517 || M-Thurs 8:30am-7pm, Fri 8:30am-6pm || Aaron Kruse (ext 6842) Mon-Fri until 7pm, Zena Vergara Sat 8-5 (ext. 5517)
|-
|Computer Hardware and Software Purchasing || [http://www.evergreen.edu/support/purchasing/home.htm Marshall Robinson, Buyer] @ ext. 5068; Ken Tabbutt, Academic Dean (for funding) || Normal Business Hours ||
|-
|Computer Science Technology || Isaac Overcast @ ext. 6226 || Normal Business Hours ||
|-
|[http://www.evergreen.edu/gateway/ Gateway Faculty Self-Service] || Student and Class info: Fletcher Ward @ ext. 5184 || Normal Business Hours ||
|-
|GIS (Geographic Information Systems) || [http://scicomp.evergreen.edu/ Rip Heminway] @ ext. 6904 || Normal Business Hours ||
|-
|Help Learning New Software || *General Computing: contact your [http://www.evergreen.edu/academiccomputing/liaisons.htm Academic Computing Liaisons] * Media/Multimedia: Stephanie Zorn @ ext. 6249 * Computer Science: Isaac Overcast @ ext. 6226 * [http://scicomp.evergreen.edu/ Scientific Computing]: Rip Heminway @ ext. 6904 || Normal Business Hours || Support for Evening and Weekend classes is available from Beth Stinson @ ext. 5064
|-
|Multi-Media Applications || [http://www.evergreen.edu/media/em/ Electronic Media Help Desk] @ ext. 6270, [http://www.evergreen.edu/media/mml/ Multimedia Lab aid desk] @ ext. 5455, or your [http://www.evergreen.edu/academiccomputing/liaisons.htm Academic Computing Liaisons] || General Hours M-Thurs 8:30am-7pm, Fri 8:30am-6pm, Sat-Sun 12-6 based on Multimedia Lab Schedule || Support for Evening and Weekend classes is available for Beth Stinson @ ext. 5064
|-
|Office Applications || [http://www.evergreen.edu/support TSS Help Desk] || Normal Business Hours || Support for Evening and Weekend classes is available for Beth Stinson @ ext. 5064
|-
|Portable AV Equipment Check-out and Use || [http://www.evergreen.edu/media/ml Media Loan] @ ext. 6253 || Mon-Thu 8:30am - 8pm, Fri 8:30am - 4pm, Sat 8:45am-12:45pm || same
|-
|Telephone and Voice Mail || [http://www.evergreen.edu/telecom Bob King] @ ext. 6315, Service Problems: Richard Schneider @ ext. 6417 or the TSS Help Desk @ ext. 6627 || Normal Business Hours ||
|-
|Web-based Teaching and Learning Tools || See your [http://www.evergreen.edu/academiccomputing/liaisons.htm Academic Computing Liaisons] || Normal Business Hours || Support for Evening and Weekend classes is available for Beth Stinson @ ext. 5064
|-
|Workshops for your Classes || *General Computing: contact your [http://www.evergreen.edu/academiccomputing/liaisons.htm Academic Computing Liaisons] * Media/Multimedia: Stephanie Zorn @ ext. 6249 * Computer Science: Isaac Overcast @ ext. 6226 * [http://scicomp.evergreen.edu/ Scientific Computing]: Rip Heminway @ ext. 6904 || Normal Business Hours || Support for Evening and Weekend classes is available from Beth Stinson @ ext. 5064
|-
|}