Help Wiki - User contributions [en]

L2610

2025-10-17T17:24:47Z

Lynnp: update software titles

__NOTOC__
<div class="lead">
L2610 in the Computer Center is equipped with 26 Intel Macs, teaching podium with projection and document camera and provides a comfortable working environment for laptop users. This space is also equipped with an eight-channel digital audio playback system. </div>
<div class="gradientshadow"></div>
[[File:2610 600.jpg|Lib 2610 Computer Classroom]] <br>
;26 Machines
;Mac Operating System
;1 Podium
:Controls Projector, input source, volume, display
;Media closet
:Contains VCR, podium faculty microphone, DVD player
;Software map
:Web Browsers (Chrome, Firefox, Microsoft Edge and Apple Safari)
:M365 Suite (Excel, Word, Outlook, Teams)
:Adobe Creative Cloud (Photoshop, Illustrator, InDesign)
;Special Features
:8 Channel Audio- for music composition with speciality academic programs (not required to use for standard audio)
===More:===
*See the [https://www.evergreen.edu/technology/academic-computing Classroom Schedules] for scheduling information

[[Category:Computer Center]]

Migration from Sophos to MDE

2025-05-12T22:05:08Z

Lynnp:

== Overview ==

Beginning in May of 2025, Evergreen will migrate workstations from using Sophos Endpoint Protection to Microsoft Defender for Endpoint (MDE).

For most users and workstations, this process should be seamless and transparent, taking place in the background without the need for user intervention.

In some cases, users will encounter notifications regarding enabling encryption on their workstation, depending on your operating system and version, those notifications should appear as follows:

[[File:Filevault notification.png|unframed|macOS notification for filevault enablement and re-encryption]]

[[File:Bitlocker notification.png|unframed|Windows notification for bitlocker enablement and re-encryption]]

These notifications are expected and normal. Once the encryption is enabled and completed, your computer will resume its normal operation.

=== Special steps for remote users ===

If you are a remote worker and your workstation has not connected to the campus network in an extended period of time ('''note''': Connecting to MyWorkstation does not qualify for this step) we will need your college-issued devices to do so '''prior to June 20th, 2025'''. If you are unable to complete this request in that timeframe, please reach out to the TSC or submit a support request via help.evergreen.edu.

[[Category:Computer Support]]

Migration from Sophos to MDE

2025-05-12T22:04:40Z

Lynnp:

== Overview ==

Beginning in May of 2025, Evergreen will migrate workstations from using Sophos Endpoint Protection to Microsoft Defender for Endpoint (MDE).

For most users and workstations, this process should be seamless and transparent, taking place in the background without the need for user intervention.

In some cases, users will encounter notifications regarding enabling encryption on their workstation, depending on your operating system and version, those notifications should appear as follows:

[[File:Filevault notification.png|unframed|macOS notification for filevault enablement and re-encryption]]

[[File:Bitlocker notification.png|unframed|Windows notification for bitlocker enablement and re-encryption]]

These notifications are expected and normal. Once the encryption is enabled and completed, your computer will resume its normal operation.

=== Special steps for remote users ===

If you are a remote worker and your workstation has not connected to the campus network in an extended period of time ('''note''': Connecting to MyWorkstation does not qualify for this step) we will need your college-issued devices to do so '''prior to June 25th, 2025'''. If you are unable to complete this request in that timeframe, please reach out to the TSC or submit a support request via help.evergreen.edu.

[[Category:Computer Support]]

Migration from Sophos to MDE

2025-05-12T22:03:19Z

Lynnp:

== Overview ==

Beginning in May of 2025, Evergreen will migrate workstations from using Sophos Endpoint Protection to Microsoft Defender for Endpoint (MDE).

For most users and workstations, this process should be seamless and transparent, taking place in the background without the need for user intervention.

In some cases, users will encounter notifications regarding enabling encryption on their workstation, depending on your operating system and version, those notifications should appear as follows:

[[File:Filevault notification.png|unframed|macOS notification for filevault enablement and re-encryption]]

[[File:Bitlocker notification.png|unframed|Windows notification for bitlocker enablement and re-encryption]]

These notifications are expected and normal. Once the encryption is enabled and completed, your computer will resume its normal operation.

=== Special steps for remote users ===

If you are a remote worker and your workstation has not connected to the campus network in an extended period of time ('''note''': Connecting to MyWorkstation does not qualify for this step) we will need your machine to do so prior to June 25th, 2025. If you are unable to complete this request in that timeframe, please reach out to the TSC or submit a support request via help.evergreen.edu.

[[Category:Computer Support]]

Migration from Sophos to MDE

2025-05-12T22:02:36Z

Lynnp:

== Overview ==

Beginning in 2025, Evergreen will migrate workstations from using Sophos Endpoint Protection to Microsoft Defender for Endpoint (MDE).

For most users and workstations, this process should be seamless and transparent, taking place in the background without the need for user intervention.

In some cases, users will encounter notifications regarding enabling encryption on their workstation, depending on your operating system and version, those notifications should appear as follows:

[[File:Filevault notification.png|unframed|macOS notification for filevault enablement and re-encryption]]

[[File:Bitlocker notification.png|unframed|Windows notification for bitlocker enablement and re-encryption]]

These notifications are expected and normal. Once the encryption is enabled and completed, your computer will resume its normal operation.

=== Special steps for remote users ===

If you are a remote worker and your workstation has not connected to the campus network in an extended period of time ('''note''': Connecting to MyWorkstation does not qualify for this step) we will need your machine to do so prior to June 25th, 2025. If you are unable to complete this request in that timeframe, please reach out to the TSC or submit a support request via help.evergreen.edu.

[[Category:Computer Support]]

Migration from Sophos to MDE

2025-05-12T22:00:15Z

Lynnp: /* Migration from Sophos to MDE */

== Overview ==

Beginning in 2025, Evergreen will migrate workstations from using Sophos Endpoint Protection to Microsoft Defender for Endpoint (MDE).

For most users and workstations, this process should be seamless and transparent, taking place in the background without the need for user intervention.

In some cases, users will encounter notifications regarding enabling encryption on their workstation, depending on your operating system and version, those notifications should appear as follows:

[[File:Filevault notification.png|unframed|macOS notification for filevault enablement]]

[[File:Bitlocker notification.png|unframed|Windows notification for bitlocker enablement]]

These notifcations are expected and normal. Once the encryption is enabled and completed, your computer will resume its normal operation.

=== Special steps for remote users ===

If you are a remote worker and your workstation has not connected to the campus network in an extended period of time ('''note''': Connecting to MyWorkstation does not qualify for this step) we will need your machine to do so prior to June 25th, 2025. If you are unable to complete this request in that timeframe, please reach out to the TSC or submit a support request via help.evergreen.edu.

[[Category:Computer Support]]

Migration from Sophos to MDE

2025-05-12T21:59:55Z

Lynnp: /* Migration from Sophos to MDE */

== Migration from Sophos to MDE ==

Beginning in 2025, Evergreen will migrate workstations from using Sophos Endpoint Protection to Microsoft Defender for Endpoint (MDE).

For most users and workstations, this process should be seamless and transparent, taking place in the background without the need for user intervention.

In some cases, users will encounter notifications regarding enabling encryption on their workstation, depending on your operating system and version, those notifications should appear as follows:

[[File:Filevault notification.png|unframed|macOS notification for filevault enablement]]

[[File:Bitlocker notification.png|unframed|Windows notification for bitlocker enablement]]

These notifcations are expected and normal. Once the encryption is enabled and completed, your computer will resume its normal operation.

=== Special steps for remote users ===

If you are a remote worker and your workstation has not connected to the campus network in an extended period of time ('''note''': Connecting to MyWorkstation does not qualify for this step) we will need your machine to do so prior to June 25th, 2025. If you are unable to complete this request in that timeframe, please reach out to the TSC or submit a support request via help.evergreen.edu.

[[Category:Computer Support]]

Migration from Sophos to MDE

2025-05-12T21:57:47Z

Lynnp:

== Migration from Sophos to MDE ==

Beginning in 2025, Evergreen will migrate workstations from using Sophos Endpoint Protection to Microsoft Defender for Endpoint (MDE).

For most users and workstations, this process should be seamless and transparent, taking place in the background without the need for user intervention.

In some cases, users will encounter notifications regarding enabling encryption on their workstation, depending on your operating system and version, those notifications should be similar to the following images:

[[File:Filevault notification.png|unframed|macOS notification for filevault enablement]]

[[File:Bitlocker notification.png|unframed|Windows notification for bitlocker enablement]]

=== Special steps for remote users ===

If you are a remote worker and your workstation has not connected to the campus network in an extended period of time ('''note''': Connecting to MyWorkstation does not qualify for this step) we will need your machine to do so prior to June 25th, 2025. If you are unable to complete this request in that timeframe, please reach out to the TSC or submit a support request via help.evergreen.edu.

[[Category:Computer Support]]

Migration from Sophos to MDE

2025-05-12T21:56:51Z

Lynnp:

== Migration from Sophos to MDE ==

Beginning in 2025, Evergreen will migrate workstations from using Sophos Endpoint Protection to Microsoft Defender for Endpoint (MDE).

For most users and workstations, this process should be seamless and transparent, taking place in the background without the need for user intervention.

In some cases, users will encounter notifications regarding enabling encryption on their workstation, depending on your operating system and version, those notifications should be similar to the following images:

[[File:Filevault notification.png|framed|macOS notification for filevault enablement]]

[[File:Bitlocker notification.png|framed|Windows notification for bitlocker enablement]]

== Special steps for remote users ==

If you are a remote worker and your workstation has not connected to the campus network in an extended period of time ('''note''': Connecting to MyWorkstation does not qualify for this step) we will need your machine to do so prior to June 25th, 2025. If you are unable to complete this request in that timeframe, please reach out to the TSC or submit a support request via help.evergreen.edu.

[[Category:Computer Support]]

File:Bitlocker notification.png

2025-05-12T21:54:44Z

Lynnp: Windows notification regarding bitlocker encryption status

Windows notification regarding bitlocker encryption status

File:Filevault notification.png

2025-05-12T21:54:06Z

Lynnp: macOS notifications regarding filevault enablement

macOS notifications regarding filevault enablement

Migration from Sophos to MDE

2025-05-12T21:48:57Z

Lynnp: Created page with "== Migration from Sophos to MDE == Beginning in 2025, Evergreen will migrate workstations from using Sophos Endpoint Protection to Microsoft Defender for Endpoint (MDE). For..."

== Migration from Sophos to MDE ==

Beginning in 2025, Evergreen will migrate workstations from using Sophos Endpoint Protection to Microsoft Defender for Endpoint (MDE).

For most users and workstations, this process should be seamless and transparent, taking place in the background without the need for user intervention.

In some cases, users will encounter notifications regarding enabling encryption on their workstation, depending on your operating system and version, those notifications should be similar to the following images:

[[File:Filevault notification.png|thumbnail|macOS notification for filevault enablement]]

[[File:Bitlocker notification.png|thumbnail|Windows notification for bitlocker enablement]]

=== Special steps for remote users ===

If you are a remote worker and your workstation has not connected to the campus network in an extended period of time ('''note''': Connecting to MyWorkstation does not qualify for this step) we will need your machine to do so prior to June 25th, 2025. If you are unable to complete this request in that timeframe, please reach out to the TSC or submit a support request via help.evergreen.edu.

[[Category:Computer Support]]

Guidelines for Using MyWorkstation

2020-03-27T22:14:34Z

Lynnp:

'''Guidelines for Using MyWorkstation'''

== General Instructions ==

* Do not store your Evergreen password in your browser when connecting.
* Log in only from home, not a coffee shop or elsewhere.
* Make sure you have a password set up on your home router/network.
* Make sure you have setup encryption on your home router (some tips here: https://www.comparitech.com/blog/information-security/secure-home-wireless-network/)
* If possible, use a machine that no one else in the household uses.
* Make sure your home machine is up to date on all patches.
* Make sure your home machine is running anti-virus and is up to date on all anti-virus definitions.
* Do not save sensitive data locally. Keep it in the cloud while you work on it.

=== OSX ===

* On apple devices, you will need to install the "Microsoft Remote Desktop" app in order to connect to your machine.
** The app is available here: https://apps.apple.com/us/app/microsoft-remote-desktop/id714464092

=== Windows 10 ===

*You needn't install anything additional. This process relies on the windows built in remote desktop application.

[[Category:Administrative]]

Guidelines for Using MyWorkstation

2020-03-27T22:12:50Z

Lynnp:

College Supported Software

2019-01-15T01:23:11Z

Lynnp: added project and visio.

The college will provide software for employees of the college and in some cases, depending on the licensing contract, can provide access free of charge to the work unit. If you have questions or don't see a software on this list, please contact the Technology Support Center for more information.

=== Support Levels ===
*__NOEDITSECTION__ '''Full Support''' -The Technology Support Center will install software trouble shoot issues to ensure software works correctly and to the best of our ability resolve issues regarding this software. Client Services has experience with the software.
* '''Limited Support''' - The Technology Support Center will install software however we do not claim to be experts in the software. Support is limited to installing and best effort trouble shooting.
* '''Best Effort''' - The Technology Support Center does not support or install the software. Client Services will make an effort to resolve issues but cannot promise any professional knowledge or level of support.

=== Software List ===
{| class="wikitable"
!Application
!OS
!Support
!Version
!Category
!License
|-
|7-zip
|PC Only
|Best Effort
|Current
|Application
|Free Download
|-
|Acrobat Pro DC
|PC and Mac
|Limited
|2015 & up
|Application
|Purchase
|-
|Acrobat DC
|PC and Mac
|Limited
|Current
|Application
|Free Download
|-
|Chrome
|PC and Mac
|Limited
|Current
|Application
|Free Download
|-
|Creative Suite
|PC and Mac
|None (expired)
|CS X.X.
|Application
|Purchase
|-
|Creative Cloud
|PC and Mac
|Limited
|Current
|Application
|Purchase
|-
|DropBox
|PC and Mac
|Best Effort
|Current
|Application
|Free Download
|-
|Excel (PC)
|PC Only
|Full
|2013, 2016
|Application
|Campus License
|-
|Excel (Mac)
|Mac Only
|Full
|2013, 2016
|Application
|Campus License
|-
|Filemaker Pro
|PC and Mac
|Limited
|14 & up
|Application
|Purchase
|-
|Firefox
|PC and Mac
|Limited
|Current
|Application
|Free Download
|-
|Flash Player
|PC and Mac
|Full
|Current
|Plug-in
|Free Download
|-
|Internet Explorer
|PC Only
|Full
|9,10,11
|Application
|Free Download
|-
|Maple
|PC Only
|Limited
|18
|Application
|Limited
|-
|Mathmatica
|PC and Mac
|Limited
|10.2-11.3
|Application
|Purchase
|-
|Media Player
|PC and Mac
|Limited
|Current
|Application
|Free Download
|-
|PowerPoint (PC)
|PC Only
|Full
|2013, 2016
|Application
|Campus License
|-
|PowerPoint (Mac)
|Mac Only
|Full
|2013, 2016
|Application
|Campus License
|-
|Project Pro
|PC Only
|Limited
|2016
|Application
|Campus License
|-
|Publisher (PC)
|PC Only
|Limited
|2013, 2016
|Application
|Campus License
|-
|Publisher (Mac)
|Mac Only
|Limited
|2013, 2016
|Application
|Campus License
|-
|Quicktime
|PC and Mac
|None
|Current
|Application
|Campus License
|-
|Read & Write Gold
|PC and Mac
|*Limited
<nowiki>**</nowiki>Full Support available <br />at 888-248-0652 or us-support@texthelp.com
|Current
|Application
|Campus License
|-
|Safari
|Mac Only
|Limited
|Current
|Application
|Free Download
|-
|Slack
|PC and Mac
|Limited
|Current
|Application
|Free Download
|-
|Sophos
|PC and Mac
|Full
|Current
|Application
|Campus License
|-
|SPSS
|PC and Mac
|Limited
|Current
|Application
|Limited
|-
|Visio
|PC Only
|Limited
|2016
|Application
|Campus License
|-
|VLC
|PC only
|Limited
|Current
|Application
|Free Download
|-
|Word (PC)
|PC only
|Full
|2013, 2016
|Application
|Campus License
|-
|Word (Mac)
|Mac Only
|Full
|2013, 2016
|Application
|Campus License
|-
|Outlook
| ----
|Full
|2013, 2016
|Application
|Campus License
|}
===List #2===
{| class="wikitable"
!Application
!OS
!Support
!Version
!Category
|-
|7-zip
|PC Only
|Best Effort
|Current
|Application
|}

===List #3===
{| class="wikitable"
!Application
!OS
!Support
!Version
!Category
|-
|7-zip
|PC Only
|Best Effort
|Current
|Application
|}
[[Category:Training and Help]]
[[Category:Faculty]]

Printing From Chrome OS

2017-10-05T23:40:11Z

Lynnp:

<div class="container-fluid">
<div class="row">
<div class="col-md-8">
<div class="lead">
[[File:Papercut small logo.png|100px|left]]
Learn about Papercut's '''Web Print''' feature at ''print.evergreen.edu'' which enables printing for web-capable devices such as laptops, phones, tablets, as well as Chrome OS devices.
</div>

===Chrome OS at Evergreen===
Chrome devices are available in multiple places on campus. There are chromebooks available for checkout in the library, there is a mobile lab of chromebooks (the Chrome Cart) available for class reservations, and there are various public kiosks that are powered by chrome boxes. Printing from these devices is available via Papercut's web print function. Jobs can be released to any lab printers. (Library, Computer Center, CAL, Tacoma)

To print from a personal device, you can use web print, or see instructions for using Evergreen's [[Printing_from_laptops_and_mobile_devices|Mobility Print]].

===Web Printing from Chrome OS===
*Navigate to '''print.evergreen.edu''' or follow the boomark in the "Printing" folder on the bookmark bar.
*Log in using your Evergreen or Papercut credentials
**For community members, you must create an account using the self-registration link beneath the login form.
*Select '''Web Print''' from the left panel
*Select '''Submit a Job'''
*Select '''oly-ac-print\TESC-DoubleSided(virtual)''' for the Double sided jobs or '''oly-ac-print\TESC-SingleSided (virtual)''' for single sided jobs.
*Select '''Print Options and Account Selection'''
*Adjust the number of copies if necessary
*Select '''Upload Documents'''
*Select '''Upload from Computer'''
*Choose your files (must match accepted file types) -- Note: You can select multiple files here or drag multiple at the same time
*Select '''Upload and Complete'''
*When the status reads '''Held in Queue''', your job is ready to be printed
<br>
'''''Note, this process can be tedious and often has complications. In that event, please see an Academic Computing staff person and/or print using one of our lab computers.'''''
<br>
===Releasing Jobs===
====Using the release stations:====
*Type in your Evergreen or PaperCut username
*Select '''Print''' or '''Print All'''
*The job status will tell you which printer is releasing your job.
*Select '''log out''' or the station will log you out shortly.


</div>
<div class="col-md-1"></div>
<div class="col-md-3 sidebar">
{{GetHelp}}


</div>

</div>

</div>

__NOTOC__
__NOEDITSECTION__

Printing From Chrome OS

2017-10-05T23:34:32Z

Lynnp:

<div class="container-fluid">
<div class="row">
<div class="col-md-8">
<div class="lead">
[[File:Papercut small logo.png|100px|left]]
Learn about Papercut's '''Web Print''' feature at ''print.evergreen.edu'' which enables printing for web-capable devices such as laptops, phones, tablets, as well as Chrome OS devices.
</div>

===Chrome OS at Evergreen===
Chrome devices are available in multiple places on campus. There are chromebooks available for checkout in the library, there is a mobile lab of chromebooks (the Chrome Cart) available for class reservations, and there are various public kiosks that are powered by chrome boxes. Printing from these devices is available via Papercut's web print function. Jobs can be released to any lab printers. (Library, Computer Center, CAL, Tacoma)

To print from a personal device, you can use web print, or see instructions for using Evergreen's [[Printing_from_laptops_and_mobile_devices|Mobility Print]].

===Web Printing from Chrome OS===
*Navigate to '''print.evergreen.edu''' or follow the boomark in the "Printing" folder on the bookmark bar.
*Log in using your Evergreen or Papercut credentials
**For community members, you must create an account using the self-registration link beneath the login form.
*Select '''Web Print''' from the left panel
*Select '''Submit a Job'''
*Select '''oly-ac-print\CC_Printers (virtual)''' for the Computer Center, '''oly-ac-print\LIB-MainFloor (virtual)''' for the Library 2nd floor, '''oly-ac-print\LIB3-Printer (virtual)''' for the Library 3rd floor, or '''oly-ac-print\SC_DoubleSided (virtual)''' for the CAL
*Select '''Print Options and Account Selection'''
*Adjust the number of copies if necessary
*Select '''Upload Documents'''
*Select '''Upload from Computer'''
*Choose your files (must match accepted file types)
*Select '''Upload and Complete'''
*When the status reads '''Held in Queue''', your job is ready to be printed
<br>
'''''Note, this process can be tedious and often has complications. In that event, please see an Academic Computing staff person and/or print using one of our lab computers.'''''
<br>
===Releasing Jobs===
====Using the release stations:====
*Type in your Evergreen or PaperCut username
*Select '''Print''' or '''Print All'''
*The job status will tell you which printer is releasing your job.
*Select '''log out''' or the station will log you out shortly.


</div>
<div class="col-md-1"></div>
<div class="col-md-3 sidebar">
{{GetHelp}}


</div>

</div>

</div>

__NOTOC__
__NOEDITSECTION__

Printing From Chrome OS

2017-10-05T23:33:44Z

Lynnp:

<div class="container-fluid">
<div class="row">
<div class="col-md-8">
<div class="lead">
[[File:Papercut small logo.png|100px|left]]
Learn about Papercut's '''Web Print''' feature at ''print.evergreen.edu'' which enables printing for web-capable devices such as laptops, phones, tablets, as well as Chrome OS devices.
</div>

===Chrome OS at Evergreen===
Chrome devices are available in multiple places on campus. There are chromebooks available for checkout in the library, there is a mobile lab of chromebooks (the Chrome Cart) available for class reservations, and there are various public kiosks that are powered by chrome boxes. Printing from these devices is available via Papercut's web print function. Jobs can be released to any lab printers. (Library, Computer Center, CAL, Tacoma)

To print from a personal device, you can use web print, or see instructions for using Evergreen's [[http://helpwiki.evergreen.edu/wiki/index.php/Printing_from_laptops_and_mobile_devices|Mobility Print]].

===Web Printing from Chrome OS===
*Navigate to '''print.evergreen.edu''' or follow the boomark in the "Printing" folder on the bookmark bar.
*Log in using your Evergreen or Papercut credentials
**For community members, you must create an account using the self-registration link beneath the login form.
*Select '''Web Print''' from the left panel
*Select '''Submit a Job'''
*Select '''oly-ac-print\CC_Printers (virtual)''' for the Computer Center, '''oly-ac-print\LIB-MainFloor (virtual)''' for the Library 2nd floor, '''oly-ac-print\LIB3-Printer (virtual)''' for the Library 3rd floor, or '''oly-ac-print\SC_DoubleSided (virtual)''' for the CAL
*Select '''Print Options and Account Selection'''
*Adjust the number of copies if necessary
*Select '''Upload Documents'''
*Select '''Upload from Computer'''
*Choose your files (must match accepted file types)
*Select '''Upload and Complete'''
*When the status reads '''Held in Queue''', your job is ready to be printed
<br>
'''''Note, this process can be tedious and often has complications. In that event, please see an Academic Computing staff person and/or print using one of our lab computers.'''''
<br>
===Releasing Jobs===
====Using the release stations:====
*Type in your Evergreen or PaperCut username
*Select '''Print''' or '''Print All'''
*The job status will tell you which printer is releasing your job.
*Select '''log out''' or the station will log you out shortly.


</div>
<div class="col-md-1"></div>
<div class="col-md-3 sidebar">
{{GetHelp}}


</div>

</div>

</div>

__NOTOC__
__NOEDITSECTION__

Printing From Chrome OS

2017-10-05T23:31:33Z

Lynnp:

<div class="container-fluid">
<div class="row">
<div class="col-md-8">
<div class="lead">
[[File:Papercut small logo.png|100px|left]]
Learn about Papercut's '''Web Print''' feature at ''print.evergreen.edu'' which enables printing for web-capable devices such as laptops, phones, tablets, as well as Chrome OS devices.
</div>

===Chrome OS at Evergreen===
Chrome devices are available in multiple places on campus. There are chromebooks available for checkout in the library, there is a mobile lab of chromebooks (the Chrome Cart) available for class reservations, and there are various public kiosks that are powered by chrome boxes. Printing from these devices is available via Papercut's web print function. Jobs can be released to any lab printers. (Library, Computer Center, CAL, Tacoma)

===Web Printing from Chrome OS===
*Navigate to '''print.evergreen.edu''' or follow the boomark in the "Printing" folder on the bookmark bar.
*Log in using your Evergreen or Papercut credentials
**For community members, you must create an account using the self-registration link beneath the login form.
*Select '''Web Print''' from the left panel
*Select '''Submit a Job'''
*Select '''oly-ac-print\CC_Printers (virtual)''' for the Computer Center, '''oly-ac-print\LIB-MainFloor (virtual)''' for the Library 2nd floor, '''oly-ac-print\LIB3-Printer (virtual)''' for the Library 3rd floor, or '''oly-ac-print\SC_DoubleSided (virtual)''' for the CAL
*Select '''Print Options and Account Selection'''
*Adjust the number of copies if necessary
*Select '''Upload Documents'''
*Select '''Upload from Computer'''
*Choose your files (must match accepted file types)
*Select '''Upload and Complete'''
*When the status reads '''Held in Queue''', your job is ready to be printed
<br>
'''''Note, this process can be tedious and often has complications. In that event, please see an Academic Computing staff person and/or print using one of our lab computers.'''''
<br>
===Releasing Jobs===
====Using the release stations:====
*Type in your Evergreen or PaperCut username
*Select '''Print''' or '''Print All'''
*The job status will tell you which printer is releasing your job.
*Select '''log out''' or the station will log you out shortly.


</div>
<div class="col-md-1"></div>
<div class="col-md-3 sidebar">
{{GetHelp}}


</div>

</div>

</div>

__NOTOC__
__NOEDITSECTION__

Printing From Chrome OS

2017-03-31T19:29:06Z

Lynnp: Created page with "{{TwoColumn|lead= left One of the many benefits of PaperCut is the ability to print from web capable devices such as laptops, phones, an..."

{{TwoColumn|lead=
[[File:Papercut small logo.png|100px|left]]
One of the many benefits of PaperCut is the ability to print from web capable devices such as laptops, phones, and tablets. This method also applies to the Chrome OS devices available on campus. In the library there are Chromebooks available for checkout, Chromeboxes on the third floor, and there is also a mobile lab of Chromebooks available to academic programs. This page provides more detailed instructions on using the '''Web Print''' feature of ''print.evergreen.edu'' which is how printing is made available to these devices.

|content=
===Web Printing from ChromeOS===
*Navigate to '''print.evergreen.edu''' or follow the boomark in the "Printing" folder on the bookmark bar.
*Log in using your Evergreen or Papercut credentials
**For community members, you must create an account using the self-registration link beneath the login form.
*Select '''Web Print''' from the left panel
*Select '''Submit a Job'''
*Select '''oly-ac-print\CC_Printers (virtual)''' for the Computer Center, '''oly-ac-print\LIB-MainFloor (virtual)''' for the Library 2nd floor, '''oly-ac-print\LIB3-Printer (virtual)''' for the Library 3rd floor, or '''oly-ac-print\SC_DoubleSided (virtual)''' for the CAL
*Select '''Print Options and Account Selection'''
*Adjust the number of copies if necessary
*Select '''Upload Documents'''
*Select '''Upload from Computer'''
*Choose your files (must match accepted file types)
*Select '''Upload and Complete'''
*When the status reads '''Held in Queue''', your job is ready to be printed
<br>
'''''Note, this process can be tedious and often has complications. In that event, please see an Academic Computing staff person and/or print using one of our lab computers.'''''
<br>
===Releasing Jobs===
====Using the release stations:====
*Type in your Evergreen or PaperCut username
*Select '''Print''' or '''Print All'''
*The job status will tell you which printer is releasing your job.
*Select '''log out''' or the station will log you out shortly.

|sidebar=
{{GetHelp}}

}}

[[Category:Printing]]

[[Category:Printing]]

Scanning - Windows

2017-01-19T21:55:42Z

Lynnp:

===Using Adobe Acrobat DC===

#Place your document face down in the scanner, aligning the top-right corner of the document with the arrow.<br>
#Select the Start Menu and search for “Adobe Acrobat DC.”<br>
#In the upper left-hand corner, select the Create menu, highlight PDF from Scanner and select your color mode from the dropdown menu.
<br><br>
[[File:Win10acroscan.JPG|550px]]
<br><br>
#A dialogue box will open up prompting you to select a device. From the Scanner dropdown menu select Epson Perfection V33/V330.<br>
#If you are scanning multiple pages, check the box next to “Prompt for scanning more pages.”<br>
#When finished, select “Scan is complete” and save your file. <br>
<br>

===Using Windows 10 Scanning===

#Place your document face down in the scanner, aligning the top-right corner of the document with the arrow.<br>
#Click on the magnifying glass icon near the Start/Windows menu and search for "Devices and Printers"<br>
#Right click on the “EPSON Perfection V33/V330” icon and select Start Scan. In some cases the model number might be slightly different, e.g. V370 Photo, etc.<br>
<br><br>
[[File:Win10scandvp.JPG|400px]]
<br><br>
#Modify Profile (document type), Color format, File type, Resolution, and change image quality (Brightness/Contrast) to fit your needs. Select Preview to view any changes.<br>
#When ready, select Scan. Images automatically save to the pictures folder, accessible by selecting the Start Menu, navigating to My Computer and choosing Pictures from the left-hand menu.<br>

===At what resolution should I scan?===
Set the scan resolution at double what your final image’s resolution will be.

{| class="wikitable" border="1"
! Image type !! final resolution !!scan resolution
|-
| web image || 72 ||150
|-
| image for print || 300 || 600
|}

'''Small images:''' If you are going to be enlarging a small image the higher your
resolution the better the enlarged image will look. Experiment to get the best
results!

===Scanning text for PDFs===
See the [[Accessible PDF]] article.<br><br>

[[category:Photoshop]]

[[Category:Computer Center]]

Scanning - Windows

2017-01-19T00:07:55Z

Lynnp:

===Using Adobe Acrobat Pro DC===

#Place your document face down in the scanner, aligning the top-right corner of the document with the arrow.<br>
#Select the Start Menu and search for “Adobe Acrobat Pro DC.”<br>
#In the upper left-hand corner, select the Create menu, highlight PDF from Scanner and select your color mode from the dropdown menu.
<br><br>
[[File:Win10acroscan.JPG|550px]]
<br><br>
#A dialogue box will open up prompting you to select a device. From the Scanner dropdown menu select Epson Perfection V33/V330.<br>
#If you are scanning multiple pages, check the box next to “Prompt for scanning more pages.”<br>
#When finished, select “Scan is complete” and save your file. <br>
<br>

===Using Windows 10 Scanning===

#Place your document face down in the scanner, aligning the top-right corner of the document with the arrow.<br>
#Click on the magnifying glass icon near the Start/Windows menu and search for "Devices and Printers"<br>
#Right click on the “EPSON Perfection V33/V330” icon and select Start Scan.<br>
<br><br>
[[File:Win10scandvp.JPG|400px]]
<br><br>
#Modify Profile (document type), Color format, File type, Resolution, and change image quality (Brightness/Contrast) to fit your needs. Select Preview to view any changes.<br>
#When ready, select Scan. Images automatically save to the pictures folder, accessible by selecting the Start Menu, navigating to My Computer and choosing Pictures from the left-hand menu.<br>

===At what resolution should I scan?===
Set the scan resolution at double what your final image’s resolution will be.

{| class="wikitable" border="1"
! Image type !! final resolution !!scan resolution
|-
| web image || 72 ||150
|-
| image for print || 300 || 600
|}

'''Small images:''' If you are going to be enlarging a small image the higher your
resolution the better the enlarged image will look. Experiment to get the best
results!

===Scanning text for PDFs===
See the [[Accessible PDF]] article.<br><br>

[[category:Photoshop]]

[[Category:Computer Center]]

Getting Software Help

2015-01-23T21:39:31Z

Lynnp: /* Students */

For online help see the [[:Category:Software Help|listing of tutorials]]. Additional resources are listed below:

==Students==
In-person help with software applications can be found at various locations on campus.
*[http://blogs.evergreen.edu/academiccomputing/ The Computer Center]
*[http://scicomp.evergreen.edu/ The CAL (Scientific Computing)]
*[http://www.evergreen.edu/media/mml/ The Multimedia Lab]
*ResNet for residential students
*[http://photo.evergreen.edu/portal/dis.htm The Digital Imaging Studio]

==Faculty and Staff==
*[[Technology_Help_for_Faculty_and_Staff | Faculty & Staff Software Help]]

[[Category:Software Help]]

L2612

2015-01-22T19:31:28Z

Lynnp:

__NOTOC__

[[Image:ACC.JPG|400px|right|The ACC]]

In L2612, there are 24 Dell PCs that boot into the user's choice of Windows 7 or Linux.

This classroom is used primarily for computer science programs, and as such offers software related to programming and Evergreen's Computer Science programs. But don't be intimidated! You can boot into Windows and use any PC-based programs you might find on any other computer in the Center - like Adobe Photoshop, Microsoft Word or Firefox.

Go to the [http://blogs.evergreen.edu/academiccomputing/classroom-schedules/ Classroom Calendars] to see the scheduling information for this space.

[[Category:Computer Center]]

L2610

2015-01-22T19:30:18Z

Lynnp:

__NOTOC__
<div class="lead">
Lib2610 in the Computer Center is equipped with 26 Intel Macs, teaching podium with projection and document camera and provides a comfortable working environment for laptop users. This space is also equipped with an eight-channel digital audio playback system. </div>
<div class="gradientshadow"></div>
[[File:2610 600.jpg|Lib 2610 Computer Classroom]]
===Some of the software available in L2610:===
*Adobe Creative Suite
*Audacity
*Google Chrome
*Microsoft Office 2010
*Mozilla Firefox
*Open Office

===More:===
*See the[http://blogs.evergreen.edu/academiccomputing/classroom-schedules/ Classroom Schedules] for scheduling information
* [http://photosynth.net/view.aspx?cid=20921efa-6767-4ca0-9002-9f397ea70ebe&m=false&i=0:0:0&c=0:0:0&z=1423.85179780502&d=-0.921681571409154:-1.41467512620115:-1.64948584362847&p=0:0&t=False 360 degree panoramic view of classroom] at photosynth.net

[[Category:Computer Center]]