http://helpwiki.evergreen.edu/wiki/api.php?action=feedcontributions&feedformat=atom&user=MarieaHelp Wiki - User contributions [en]2026-06-10T02:07:00ZUser contributionsMediaWiki 1.26.3http://helpwiki.evergreen.edu/wiki/index.php?title=Login_Deactivation:_Tips_for_Students&diff=45550Login Deactivation: Tips for Students2024-07-05T18:31:02Z<p>Mariea: </p>
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[[File:Account-schield2.svg|50px|left]] It is important to understand when and how your My Evergreen account will be deactivated. This guide explains the status changes, access timeline, and how to prepare for deactivation.<br />
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=== Account Deactivation ===<br />
While you are an active student at Evergreen, you have access to a [[My Evergreen Account Info|My Evergreen Account]] as a single sign-on for almost all of your Evergreen information technology needs. <br />
<br />
You might have many roles on campus. Each role gives you access to specific resources in your account. For example, as an active student, you have access to an Evergreen email address, Canvas, WordPress sites, and network file space. As a student employee, you have access to time sheets and Microsoft Teams. <br />
<br />
When you stop attending Evergreen as a student, you are considered "withdrawn". You still have an Evergreen account, but the associated resources may change. After a period of time, your account may be deactivated. We will always have a record of your account, but you would need to re-enroll to "re-activate" the account, or request a Former Student account. <br />
<br />
=== When do student resources go away? ===<br />
When you are no longer enrolled in courses as a student at Evergreen (i.e. you are "withdrawn"), you will eventually lose access to student resources. <br />
<br />
Your student status may be updated to "withdrawn" if any of the following apply: <br />
*: '''You are admitted to Evergreen but do not attend or successfully complete the first quarter you were admitted'''. Your status is updated between weeks 3 and 5 of the quarter you were admitted.<br />
<br />
*: '''You successfully completed the term you were admitted but have been gone for 4 or more quarters after that'''. Your status is updated week 3 of the 5th quarter you were not enrolled.<br />
<br />
*: '''You asked to be withdrawn from Evergreen''' (via Registration and Records' Change of Status form). Your status is updated immediately when Registration and Records receives your form. <br />
<br />
*: You were attending as a '''non-degree-seeking, non-admitted ("special") student and are no longer registered'''. Your status is updated the week 3 of the first quarter you are not registered.<br />
<br />
*: '''You completed your degree and graduated from Evergreen'''. Your status is updated when your degree is awarded. If you are withdrawn because you graduated, you have access to student resources approximately one year after your graduation quarter. If you were withdrawn for any other reason, you will lose access to the account and associated resources around weeks 4-5 of the quarter in which you stopped attending.<br />
<br />
=== Why do we change access and de-activate accounts? ===<br />
Resources are provided to us by the state of Washington so we can help you fulfill your role(s) at Evergreen. When you no longer have a particular role at Evergreen, we can no longer provide state resources for that role. <br />
<br />
Active but unused accounts put our systems at risk. For this reason, we deactivate accounts after a certain period of time. We know some people enjoy continued use of their Evergreen accounts and want to keep them permanently. We attempt to balance that desire with the need to keep our systems secure by keeping accounts active with access to resources for a period of time after your role at Evergreen changes.<br />
<br />
===Email===<br />
Be sure to contact anyone who corresponds with you via your evergreen.edu address, and give them a different email address to use. '''All emails will be deleted during the account deactivation process.''' <br />
<br />
We are happy to help you manage your email through this transition. Please contact the Academic Computing Center at [https://help.evergreen.edu help.evergreen.edu] for help with this process.<br />
<br />
===Evaluations and Academic Statement===<br />
'''Are your Self-Evaluations Finished?''' Login to [https://my.evergreen.edu my.evergreen.edu] to complete any outstanding self-evaluations. You might also choose to save past evaluations as PDFs to your own computer. Your Academic Statement, narrative evaluations from your faculty and perhaps some of your own self-evaluations are what make up an Evergreen transcript. The Registration Office will always be available to produce [http://www.evergreen.edu/registration/transcript.htm official and unofficial transcripts] for you.<br />
<br />
'''Eval Questions?''' Visit [http://www.evergreen.edu/evaluations www.evergreen.edu/evaluations] or create a support ticket at [https://help.evergreen.edu help.evergreen.edu]<br />
<br />
===Employment and Timesheets===<br />
If you have worked for the college and need to continue accessing your timesheet past the deactivation deadline, please contact your supervisor who can make arrangements to extend or change your account as necessary.<br />
<br />
===Canvas at Evergreen===<br />
Please see [[Save Content from Canvas]] and the Canvas guide: [https://community.canvaslms.com/t5/Student-Guide/How-do-I-download-assignment-submissions-from-all-my-courses/ta-p/298 How do I download assignment submissions from all my courses]?<br />
<br />
===WordPress at Evergreen===<br />
Our WordPress instance for students is wordpress.evergreen.edu. Student sites of students who are no longer with the college/have graduated are routinely purged to make space for new sites. You can backup your site content by creating an Export file at individual sites, which can be imported into WordPress.com or other web-creation platforms - for instructions, please see [[Exporting and importing your site]]. It is also a recommended practice to save content on your computer in clearly labeled folders. <br />
<br />
===Network File Space===<br />
All network resources (including network file space) will be deleted 60 days from the date that the logins have been disabled. It is important that students wishing to preserve materials in these folders make their own copies before this date. For more information on accessing your network file space, see: [[File_Space_Overview|File Space Overview]].<br />
<br />
===Web Payment===<br />
Once your account is closed, you will no longer have access to the web payment feature (paying off outstanding balances, viewing statements from the school, management of authorized user accounts). If you have a balance you will need to continue paying, please make arrangements with Student Accounts at studentaccounts@evergreen.edu or (360) 867-6447. <br />
<br />
===Order Transcripts===<br />
Once your My Evergreen account is deactivated, you can still access your student records online. Go to [https://www.evergreen.edu/registration/order-transcript Order a Transcript] to learn more. Note: there is no need to request a new login until your existing login is disabled.<br />
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[[Category:Evergreen Account]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Contact_Us&diff=45533Contact Us2024-07-03T17:39:20Z<p>Mariea: </p>
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[[File:Phone3-green.svg|50px|left]]Additional ways to get help ...<br />
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===Students===<br />
====General Technology Help====<br />
*'''[https://forms.office.com/r/THWprxEWrZ Submit a support request]''' to have your issue directed to the proper department<br />
*'''In-person help''': is '''currently available''' at the [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of Evans Hall (Floor 2 of the Library Building)<br />
*'''Call''' the student help desk at [tel:360-867-6231 (360) 867-6231]<br />
*View our [https://www.evergreen.edu/academics/labs-studios/computer-labs/academic-computing-center current hours of operation]<br />
<br />
====Scientific Computing====<br />
*'''In-person help''': contact the [[CAL]] in person on the first floor of Lab II<br />
*'''Call''' us at [tel:360-867-6426 (360) 867-6426]<br />
====Electronic Media====<br />
*'''In-person help''' is available at the [http://www.evergreen.edu/electronicmedia/multimedialab MultiMedia Lab] located on the first floor of Evans Hall.<br />
<br />
===Faculty & Staff===<br />
====General Technology Help====<br />
*'''[https://forms.office.com/r/N978eF6R9h Submit a help ticket]''' to have your issue directed to the proper department<br />
*'''In-person help''': go to the Technology Support Center on the main floor of Evans Hall in room 2604<br />
*'''Call''' the [[Faculty and Staff Technology Support|Technology Support Center]] at [tel:360-867-6627 (360) 867-6627]<br />
<br />
==== Event and Audio/Video Recording Support ====<br />
*[https://www.evergreen.edu/electronicmedia/production-request-form '''Submit a Production Request'''] to Electronic Media for documentation, PA system support, and other media-related production needs.<br />
<br />
==== Media Classroom Support ====<br />
*'''Call''' [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] at [tel:360-867-6270 (360) 867-6270]<br />
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[[Category:Computer_Center]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Contact_Us&diff=45532Contact Us2024-07-03T17:38:45Z<p>Mariea: </p>
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[[File:Phone3-green.svg|50px|left]]Additional ways to get help ...<br />
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<br />
===Students===<br />
====General Technology Help====<br />
*'''[https://forms.office.com/r/THWprxEWrZ Submit a support request]''' to have your issue directed to the proper department<br />
*'''In-person help''': is '''currently available''' at the [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of Evans Hall (Floor 2 of the Library Building)<br />
*View our [https://www.evergreen.edu/academics/labs-studios/computer-labs/academic-computing-center current hours of operation]<br />
*'''Call''' the student help desk at [tel:360-867-6231 (360) 867-6231]<br />
<br />
====Scientific Computing====<br />
*'''In-person help''': contact the [[CAL]] in person on the first floor of Lab II<br />
*'''Call''' us at [tel:360-867-6426 (360) 867-6426]<br />
====Electronic Media====<br />
*'''In-person help''' is available at the [http://www.evergreen.edu/electronicmedia/multimedialab MultiMedia Lab] located on the first floor of Evans Hall.<br />
<br />
===Faculty & Staff===<br />
====General Technology Help====<br />
*'''[https://forms.office.com/r/N978eF6R9h Submit a help ticket]''' to have your issue directed to the proper department<br />
*'''In-person help''': go to the Technology Support Center on the main floor of Evans Hall in room 2604<br />
*'''Call''' the [[Faculty and Staff Technology Support|Technology Support Center]] at [tel:360-867-6627 (360) 867-6627]<br />
<br />
==== Event and Audio/Video Recording Support ====<br />
*[https://www.evergreen.edu/electronicmedia/production-request-form '''Submit a Production Request'''] to Electronic Media for documentation, PA system support, and other media-related production needs.<br />
<br />
==== Media Classroom Support ====<br />
*'''Call''' [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] at [tel:360-867-6270 (360) 867-6270]<br />
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[[Category:Computer_Center]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Contact_Us&diff=45531Contact Us2024-07-03T17:37:49Z<p>Mariea: </p>
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[[File:Phone3-green.svg|50px|left]]Additional ways to get help ...<br />
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<br />
===Students===<br />
====General Technology Help====<br />
*'''[https://forms.office.com/r/THWprxEWrZ Submit a support request]''' to have your issue directed to the proper department<br />
*'''In-person help''': is '''currently available''' at the [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of Evans Hall (Floor 2 of the Library Building)<br />
*Current hours of operation: https://www.evergreen.edu/academics/labs-studios/computer-labs/academic-computing-center<br />
*'''Call''' the student help desk at [tel:360-867-6231 (360) 867-6231]<br />
<br />
====Scientific Computing====<br />
*'''In-person help''': contact the [[CAL]] in person on the first floor of Lab II<br />
*'''Call''' us at [tel:360-867-6426 (360) 867-6426]<br />
====Electronic Media====<br />
*'''In-person help''' is available at the [http://www.evergreen.edu/electronicmedia/multimedialab MultiMedia Lab] located on the first floor of Evans Hall.<br />
<br />
===Faculty & Staff===<br />
====General Technology Help====<br />
*'''[https://forms.office.com/r/N978eF6R9h Submit a help ticket]''' to have your issue directed to the proper department<br />
*'''In-person help''': go to the Technology Support Center on the main floor of Evans Hall in room 2604<br />
*'''Call''' the [[Faculty and Staff Technology Support|Technology Support Center]] at [tel:360-867-6627 (360) 867-6627]<br />
<br />
==== Event and Audio/Video Recording Support ====<br />
*[https://www.evergreen.edu/electronicmedia/production-request-form '''Submit a Production Request'''] to Electronic Media for documentation, PA system support, and other media-related production needs.<br />
<br />
==== Media Classroom Support ====<br />
*'''Call''' [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] at [tel:360-867-6270 (360) 867-6270]<br />
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[[Category:Computer_Center]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Student_Account_Deactivation&diff=45465Student Account Deactivation2024-06-10T16:52:41Z<p>Mariea: </p>
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[[File:Account-schield2.svg|50px|left]] Help navigating your My Evergreen account deactivation when you leave the college.<br />
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<br><br />
Your [[My Evergreen Account Help for Students | My Evergreen account]] (username@evergreen.edu) grants access to technology resources while you're an active student. For Spring 2024 graduates and beyond, this account will deactivate on the 10th day of the second quarter post-graduation.<br />
<br><br />
<br><br />
'''For example:''' <br />
<br />
A student account for a Spring 2024 grad will deactivate on the 10th business day of Fall 2025.<br />
<br />
A student account for a Winter 2025 grad will deactivate on the 10th business day of Spring 2026.<br />
<br><br />
=== Impacted resources ===<br />
<br />
* [https://my.evergreen.edu/ My.evergreen.edu] (registration, financial aid, evaluations, academic statements, class schedules, etc.)<br />
* [[Save Content from Canvas | Canvas]] and [[What happens to my blog when I graduate? | WordPress]]<br />
* Microsoft 365 ([[Email Help | Outlook email]], [[OneDrive for Students | OneDrive]], [[Office 365 Apps | Office 365]], etc.)<br />
* [[File Space Overview | Orca fileshares]] <br />
<br />
=== Why? ===<br />
<br />
We deactivate accounts because we cannot extend state resources to students who are no longer enrolled. Additionally, indefinite access poses significant security risks for you and the college.<br />
<br />
For more information on timelines and reasoning, check out our [[Login Deactivation: Tips for Students | deactivation details page]].<br />
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[[Category:Evergreen Account]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Technology_Help&diff=44980Technology Help2023-11-04T03:35:02Z<p>Mariea: Updated support request form links</p>
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<p>'''[[Technology Knowledge Base|Browse the Technology Knowledge Base]]'''</p><br />
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<p>'''[https://forms.office.com/r/N978eF6R9h Login to create a technology support request]''' or<br />
</br />[https://kace.evergreen.edu/userui/ view previous requests]<br /><br />
''[[How to Submit a Support Request|learn more]]''</p><br />
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<p> '''[https://forms.office.com/r/THWprxEWrZ Create a help request without logging in]'''</p><br />
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<p>'''[[Technology Request Forms|Browse the IT Services Request Forms]]''' ''(faculty/staff)''</p><br />
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</div></div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Contact_Us&diff=44830Contact Us2023-09-26T20:07:22Z<p>Mariea: </p>
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[[File:Phone3-green.svg|50px|left]]Additional ways to get help ...<br />
<br /><br />
</div><br />
<br />
===Students===<br />
====General Technology Help====<br />
*'''[https://kace.evergreen.edu/userui/ticket.php?QUEUE_ID=38 Submit a support request]''' to have your issue directed to the proper department<br />
*'''In-person help''': is '''currently available''' at the [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of Evans Hall (Floor 2 of the Library Building)<br />
*'''Fall 2023''' hours of operation: <br />
**Monday - Thursday: 9 AM - 8:30 PM<br />
**Friday: 9 AM - 6 PM<br />
**Saturday: 9 AM - 3 PM<br />
**Sunday: Closed<br />
*'''Call''' the student help desk at [tel:360-867-6231 (360) 867-6231]<br />
<br />
====Scientific Computing====<br />
*'''In-person help''': contact the [[CAL]] in person on the first floor of Lab II<br />
*'''Call''' us at [tel:360-867-6426 (360) 867-6426]<br />
====Electronic Media====<br />
*'''In-person help''' is available at the [http://www.evergreen.edu/electronicmedia/multimedialab MultiMedia Lab] located on the first floor of Evans Hall.<br />
<br />
===Faculty & Staff===<br />
====General Technology Help====<br />
*'''[https://kace.evergreen.edu/userui/ticket.php?QUEUE_ID=38 Submit a help ticket]''' to have your issue directed to the proper department<br />
*'''In-person help''': go to the Technology Support Center on the main floor of Evans Hall in room 2604<br />
*'''Call''' the [[Faculty and Staff Technology Support|Technology Support Center]] at [tel:360-867-6627 (360) 867-6627]<br />
<br />
==== Event and Audio/Video Recording Support ====<br />
*[https://www.evergreen.edu/electronicmedia/production-request-form '''Submit a Production Request'''] to Electronic Media for documentation, PA system support, and other media-related production needs.<br />
<br />
==== Media Classroom Support ====<br />
*'''Call''' [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] at [tel:360-867-6270 (360) 867-6270]<br />
<br />
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[[Category:Computer_Center]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Contact_Us&diff=44829Contact Us2023-09-26T20:05:30Z<p>Mariea: Updated hours</p>
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<br />
===Students===<br />
====General Technology Help====<br />
*'''[https://kace.evergreen.edu/userui/ticket.php?QUEUE_ID=38 Submit a support request]''' to have your issue directed to the proper department<br />
*'''In-person help''': is '''currently available''' at the [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of Evans Hall (Floor 2 of the Library Building)<br />
*'''Fall 2023''' hours of operation: <br />
**Monday - Thursday: 9 AM - 8:30 PM<br />
**Friday: 9 AM - 6 PM<br />
**Saturday: 10 AM - 3 PM<br />
**Sunday: Closed<br />
*'''Call''' the student help desk at [tel:360-867-6231 (360) 867-6231]<br />
<br />
====Scientific Computing====<br />
*'''In-person help''': contact the [[CAL]] in person on the first floor of Lab II<br />
*'''Call''' us at [tel:360-867-6426 (360) 867-6426]<br />
====Electronic Media====<br />
*'''In-person help''' is available at the [http://www.evergreen.edu/electronicmedia/multimedialab MultiMedia Lab] located on the first floor of Evans Hall.<br />
<br />
===Faculty & Staff===<br />
====General Technology Help====<br />
*'''[https://kace.evergreen.edu/userui/ticket.php?QUEUE_ID=38 Submit a help ticket]''' to have your issue directed to the proper department<br />
*'''In-person help''': go to the Technology Support Center on the main floor of Evans Hall in room 2604<br />
*'''Call''' the [[Faculty and Staff Technology Support|Technology Support Center]] at [tel:360-867-6627 (360) 867-6627]<br />
<br />
==== Event and Audio/Video Recording Support ====<br />
*[https://www.evergreen.edu/electronicmedia/production-request-form '''Submit a Production Request'''] to Electronic Media for documentation, PA system support, and other media-related production needs.<br />
<br />
==== Media Classroom Support ====<br />
*'''Call''' [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] at [tel:360-867-6270 (360) 867-6270]<br />
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[[Category:Computer_Center]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=New_Student_Account_Activation&diff=44645New Student Account Activation2023-07-12T20:53:17Z<p>Mariea: </p>
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Welcome to Evergreen! Your temporary My Evergreen username is generated 24 hours after your admission. Learn how to activate your account and access my.evergreen.edu.<br />
</div><br />
<br />
===Step 1: Set up a secure password===<br />
You will receive an account activation notification via email within 24 hours after you receive your acceptance email. This will be sent to your personal email you provided when you applied to Evergreen. If you can't find the activation email, try searching your spam/junk folders for "@evergreen.edu." '''If you cannot find the email, please [https://forms.office.com/Pages/ResponsePage.aspx?id=98-tIm_ApkmPIFBxHEDdqtxumRC2JeVOl-dHQovAe7JUM0w4UU9CRzg1UEFXVjFNNVVPU0lVTzM5Ry4u submit a support request.]''' <br />
# Go to [https://Activate.evergreen.edu activate.evergreen.edu] <br />
# Select "Student" <br />
# Enter your temporary username from the activation email <br />
# Enter the captcha <br />
# The next page explains that the system will send a verification email to the personal email we have on file for you. Click "Email" to send the verification email. Stay on this page! <br />
# In another tab, open your personal email and get the code from the verification email <br />
# Return to the activation page and enter the code from the verification email <br />
# Set a secure password containing at least 8 characters, at least one capital and lower case letter, and at least one number or special character <br />
# Save your password and move to Step 2!<br />
<br />
=== Step 2: Select a new username ===<br />
# Go to http://mystudentlogon.evergreen.edu to select a new username.<br />
# Sign in with your temporary username and the password you just set to enter the username change portal. <br />
# Choose your username from the five options presented. The first three options are variations on the first and last name the college has on file for you. We recommend picking one that is easy for you to remember. <br />
# Confirm and save your username.<br />
<br />
===Step 3: Sign into My Evergreen to generate M365 licenses===<br />
# Go to [https://my.evergreen.edu my.evergreen.edu]<br />
# Log in for the first time with the temporary @evergreen.edu username and password. <br />
# Upon successfully logging in, you will be prompted to agree to a few different college policies. Accepting these policies creates your Evergreen student email inbox, so please don't skip over these agreements!<br />
# Once you have accepted these policies, you will be directed to the my.evergreen home page with access to your Evergreen resources.<br />
<br />
<br />
<br><br />
Please note: New usernames should sync with all systems within an hour. You will receive an email notification once your new username is ready for use. <br />
<br><br />
<br><br />
If you need to sign in to [https://my.evergreen.edu my.evergreen.edu] before your username is active, you can use the temporary username.<br />
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[[Category:Evergreen Account]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Student_Account_Deactivation&diff=44596Student Account Deactivation2023-06-12T16:20:55Z<p>Mariea: </p>
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[[File:Account-schield2.svg|50px|left]] Help navigating your My Evergreen account deactivation when you leave the college.<br />
</div><br />
<br><br />
Your [[My Evergreen Account Help for Students | My Evergreen account]] (username@evergreen.edu) grants access to technology resources while you're an active student. For Spring 2023 graduates and beyond, this account will deactivate on the 10th day of the second quarter post-graduation.<br />
<br><br />
<br><br />
'''For example:''' <br />
<br />
A student account for a Spring 2023 grad will deactivate on the 10th business day of Fall 2024.<br />
<br />
A student account for a Winter 2024 grad will deactivate on the 10th business day of Spring 2024.<br />
<br><br />
=== Impacted resources ===<br />
<br />
* [https://my.evergreen.edu/ My.evergreen.edu] (registration, financial aid, evaluations, academic statements, class schedules, etc.)<br />
* [[Save Content from Canvas | Canvas]] and [[What happens to my blog when I graduate? | WordPress]]<br />
* Microsoft 365 ([[Email Help | Outlook email]], [[OneDrive for Students | OneDrive]], [[Office 365 Apps | Office 365]], etc.)<br />
* [[File Space Overview | Orca fileshares]] <br />
<br />
=== Why? ===<br />
<br />
We deactivate accounts because we cannot extend state resources to students who are no longer enrolled. Additionally, indefinite access poses significant security risks for you and the college.<br />
<br />
For more information on timelines and reasoning, check out our [[Login Deactivation: Tips for Students | deactivation details page]].<br />
<br />
<br><br />
<br />
<p class="lead">Can't find what you're looking for?</p><br />
<p class="btn btn-default" role="button">[[Contact Us]]</p><br />
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[[Category:Evergreen Account]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Student_Account_Deactivation&diff=44595Student Account Deactivation2023-06-12T16:20:41Z<p>Mariea: </p>
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[[File:Account-schield2.svg|50px|left]] Help navigating your My Evergreen account deactivation when you leave the college.<br />
</div><br />
<br><br />
Your [[My Evergreen Account Help for Students | My Evergreen account]] (username@evergreen.edu) grants access to technology resources while you're an active student. For Spring 2023 graduates and beyond, this account will deactivate on the 10th day of the second quarter post-graduation.<br />
<br><br />
'''For example:''' <br />
<br />
A student account for a Spring 2023 grad will deactivate on the 10th business day of Fall 2024.<br />
<br />
A student account for a Winter 2024 grad will deactivate on the 10th business day of Spring 2024.<br />
<br><br />
=== Impacted resources ===<br />
<br />
* [https://my.evergreen.edu/ My.evergreen.edu] (registration, financial aid, evaluations, academic statements, class schedules, etc.)<br />
* [[Save Content from Canvas | Canvas]] and [[What happens to my blog when I graduate? | WordPress]]<br />
* Microsoft 365 ([[Email Help | Outlook email]], [[OneDrive for Students | OneDrive]], [[Office 365 Apps | Office 365]], etc.)<br />
* [[File Space Overview | Orca fileshares]] <br />
<br />
=== Why? ===<br />
<br />
We deactivate accounts because we cannot extend state resources to students who are no longer enrolled. Additionally, indefinite access poses significant security risks for you and the college.<br />
<br />
For more information on timelines and reasoning, check out our [[Login Deactivation: Tips for Students | deactivation details page]].<br />
<br />
<br><br />
<br />
<p class="lead">Can't find what you're looking for?</p><br />
<p class="btn btn-default" role="button">[[Contact Us]]</p><br />
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[[Category:Evergreen Account]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Student_Account_Deactivation&diff=44594Student Account Deactivation2023-06-12T16:18:25Z<p>Mariea: </p>
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[[File:Account-schield2.svg|50px|left]] Help navigating your My Evergreen account deactivation when you leave the college.<br />
</div><br />
<br><br />
Your [[My Evergreen Account Help for Students | My Evergreen account]] (username@evergreen.edu) grants access to technology resources while you're an active student. For Spring 2023 graduates and beyond, this account will deactivate on the 10th day of the second quarter post-graduation.<br />
<br />
'''For example:''' <br />
<br />
A student account for a Spring 2023 grad will deactivate on the 10th business day of Fall 2024.<br />
<br />
A student account for a Winter 2024 grad will deactivate on the 10th business day of Spring 2024.<br />
<br><br />
=== Impacted resources ===<br />
<br />
* [https://my.evergreen.edu/ My.evergreen.edu] (registration, financial aid, evaluations, academic statements, class schedules, etc.)<br />
* [[Save Content from Canvas | Canvas]] and [[What happens to my blog when I graduate? | WordPress]]<br />
* Microsoft 365 ([[Email Help | Outlook email]], [[OneDrive for Students | OneDrive]], [[Office 365 Apps | Office 365]], etc.)<br />
* [[File Space Overview | Orca fileshares]] <br />
<br><br />
=== Why? ===<br />
<br />
We deactivate accounts because we cannot extend state resources to students who are no longer enrolled. Additionally, indefinite access poses significant security risks for you and the college.<br />
<br />
For more information on timelines and reasoning, check out our [[Login Deactivation: Tips for Students | deactivation details page]].<br />
<br />
<br><br />
<br><br />
<br />
<p class="lead">Can't find what you're looking for?</p><br />
<p class="btn btn-default" role="button">[[Contact Us]]</p><br />
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{{GetHelp}}<br />
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[[Category:Evergreen Account]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Student_Account_Deactivation&diff=44593Student Account Deactivation2023-06-12T16:17:51Z<p>Mariea: </p>
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<br />
<div class="container-fluid"><br />
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<div class="lead"><br />
[[File:Account-schield2.svg|50px|left]] Help navigating your My Evergreen account deactivation when you leave the college.<br />
</div><br />
<br><br />
Your [[My Evergreen Account Help for Students | My Evergreen account]] (username@evergreen.edu) grants access to technology resources while you're an active Evergreen student. For Spring 2023 graduates and beyond, this account will deactivate on the 10th day of the second quarter post-graduation.<br />
<br />
'''For example:''' <br />
<br />
A student account for a Spring 2023 grad will deactivate on the 10th business day of Fall 2024.<br />
<br />
A student account for a Winter 2024 grad will deactivate on the 10th business day of Spring 2024.<br />
<br><br />
=== Impacted resources ===<br />
<br />
* [https://my.evergreen.edu/ My.evergreen.edu] (registration, financial aid, evaluations, academic statements, class schedules, etc.)<br />
* [[Save Content from Canvas | Canvas]] and [[What happens to my blog when I graduate? | WordPress]]<br />
* Microsoft 365 ([[Email Help | Outlook email]], [[OneDrive for Students | OneDrive]], [[Office 365 Apps | Office 365]], etc.)<br />
* [[File Space Overview | Orca fileshares]] <br />
<br><br />
=== Why? ===<br />
<br />
We deactivate accounts because we cannot extend state resources to students who are no longer enrolled. Additionally, indefinite access poses significant security risks for you and the college.<br />
<br />
For more information on timelines and reasoning, check out our [[Login Deactivation: Tips for Students | deactivation details page]].<br />
<br />
<br><br />
<br><br />
<br />
<p class="lead">Can't find what you're looking for?</p><br />
<p class="btn btn-default" role="button">[[Contact Us]]</p><br />
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<div class="col-md-1"></div><br />
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[[Category:Evergreen Account]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=User:Mariea/Student_Account_Deactivation&diff=44592User:Mariea/Student Account Deactivation2023-06-12T16:16:07Z<p>Mariea: </p>
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<div>__NOTOC__<br />
<br />
<div class="container-fluid"><br />
<div class="row"><br />
<div class="col-md-8"><br />
<div class="lead"><br />
[[File:Account-schield2.svg|50px|left]] Help navigating your My Evergreen account deactivation when you leave the college.<br />
</div><br />
<br><br />
Your [[My Evergreen Account Help for Students | My Evergreen account]] (username@evergreen.edu) grants access to technology resources while you're an active Evergreen student. For Spring 2023 graduates and beyond, this account will deactivate on the 10th day of the second quarter post-graduation.<br />
<br />
'''For example:''' <br />
<br />
A student account for a Spring 2023 grad will deactivate on the 10th business day of Fall 2024.<br />
<br />
A student account for a Winter 2024 grad will deactivate on the 10th business day of Spring 2024.<br />
<br><br />
=== Impacted resources ===<br />
<br />
* [https://my.evergreen.edu/ My.evergreen.edu] (registration, financial aid, evaluations, academic statements, class schedules, etc.)<br />
* [[Save Content from Canvas | Canvas]] and [[What happens to my blog when I graduate? | WordPress]]<br />
* Microsoft 365 ([[Email Help | Outlook email]], [[OneDrive for Students | OneDrive]], [[Office 365 Apps | Office 365]], etc.)<br />
* [[File Space Overview | Orca fileshares]] <br />
<br><br />
=== Why? ===<br />
<br />
We deactivate accounts because we cannot extend state resources to students who are no longer enrolled. Additionally, indefinite access poses significant security risks for you and the college.<br />
<br />
For more information on timelines and reasoning, check out our [[Login Deactivation: Tips for Students | deactivation details page]].<br />
<br />
<br><br />
<br><br />
<br />
<p class="lead">Can't find what you're looking for?</p><br />
<p class="btn btn-default" role="button">[[Contact Us]]</p><br />
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</div><br />
<br />
<div class="col-md-1"></div><br />
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{{MyEvergreen Help}}<br />
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{{GetHelp}}<br />
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[[Category:Evergreen Account]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Student_Account_Deactivation&diff=44498Student Account Deactivation2023-05-11T23:25:16Z<p>Mariea: </p>
<hr />
<div>__NOTOC__<br />
<br />
<div class="container-fluid"><br />
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<div class="col-md-8"><br />
<div class="lead"><br />
[[File:Account-schield2.svg|50px|left]] Help navigating your My Evergreen account deactivation when you leave the college.<br />
</div><br />
<br><br />
Your [[My Evergreen Account Help for Students | My Evergreen account]] (username@evergreen.edu) will deactivate on the date provided in your notification email. This account grants access to technology resources while you're an active Evergreen student.<br />
<br><br />
=== Impacted resources ===<br />
<br />
* [https://my.evergreen.edu/ My.evergreen.edu] (registration, financial aid, evaluations, academic statements, class schedules, etc.)<br />
* [[Save Content from Canvas | Canvas]] and [[What happens to my blog when I graduate? | WordPress]]<br />
* Microsoft 365 ([[Email Help | Outlook email]], [[OneDrive for Students | OneDrive]], [[Office 365 Apps | Office 365]], etc.)<br />
* [[File Space Overview | Orca fileshares]] <br />
<br />
=== Why? ===<br />
<br />
We deactivate accounts because we cannot extend state resources to students who are no longer enrolled. Additionally, indefinite access poses significant security risks for you and the college.<br />
<br />
For more information on timelines and reasoning, check out our [[Login Deactivation: Tips for Students | deactivation details page]].<br />
<br />
<br><br />
<br><br />
<br />
<p class="lead">Can't find what you're looking for?</p><br />
<p class="btn btn-default" role="button">[[Contact Us]]</p><br />
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<br />
<div class="col-md-1"></div><br />
<div class="col-md-3 sidebar"><br />
<br />
{{MyEvergreen Help}}<br />
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[[Category:Evergreen Account]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=User:Mariea/Student_Account_Deactivation&diff=44496User:Mariea/Student Account Deactivation2023-05-11T23:18:04Z<p>Mariea: </p>
<hr />
<div>__NOTOC__<br />
<br />
<div class="container-fluid"><br />
<div class="row"><br />
<div class="col-md-8"><br />
<div class="lead"><br />
[[File:Account-schield2.svg|50px|left]] Help navigating your My Evergreen account deactivation when you leave the college.<br />
</div><br />
<br><br />
Your [[My Evergreen Account Help for Students | My Evergreen account]] (username@evergreen.edu) will deactivate on the date provided in your notification email. This account grants access to technology resources while you're an active Evergreen student.<br />
<br><br />
=== Impacted resources ===<br />
<br />
* [https://my.evergreen.edu/ My.evergreen.edu] (registration, financial aid, evaluations, academic statements, class schedules, etc.)<br />
* [[Save Content from Canvas | Canvas]] and [[What happens to my blog when I graduate? | WordPress]]<br />
* Microsoft 365 ([[Email Help | Outlook email]], [[OneDrive for Students | OneDrive]], [[Office 365 Apps | Office 365]], etc.)<br />
* [[File Space Overview | Orca fileshares]] <br />
<br />
=== Why? ===<br />
<br />
We deactivate accounts because we cannot extend state resources to students who are no longer enrolled. Additionally, indefinite access poses significant security risks for you and the college.<br />
<br />
For more information on timelines and reasoning, check out our [[Login Deactivation: Tips for Students | deactivation details page]].<br />
<br />
<br><br />
<br><br />
<br />
<p class="lead">Can't find what you're looking for?</p><br />
<p class="btn btn-default" role="button">[[Contact Us]]</p><br />
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</div><br />
<br />
<div class="col-md-1"></div><br />
<div class="col-md-3 sidebar"><br />
<br />
{{MyEvergreen Help}}<br />
----<br />
{{GetHelp}}<br />
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[[Category:Evergreen Account]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=My_Evergreen_Account_Help_for_Students&diff=44495My Evergreen Account Help for Students2023-05-11T23:17:58Z<p>Mariea: </p>
<hr />
<div>{{TwoColumn<br />
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[[File:Account-schield2.svg|50px|left]] Get help with your My Evergreen account<br />
|content=<br />
<br /><br />
* '''[http://passwordreset.evergreen.edu/ Forgot Your Password?]''' [[File:Microsoft PNG5.png|25px]] ''<small>hosted by Microsoft</small>''<br />
*[[New Student Account Activation]]<br />
*[[Student Account Deactivation]]<br />
*[[Genders, First Names and Pronouns]]<br />
*[[I need to order transcripts, but can't login]]<br />
*[[eLearning for Educators course login]]<br />
<br />
<br><br />
===Evergreen tech resources===<br />
Your My Evergreen account is used as a single sign-on for almost all of your Evergreen technology needs<br />
<br><br />
*[http://my.evergreen.edu my.evergreen.edu] for Registration, Financial Aid, Student Accounts, Academic Statement and Evaluations, Individual Study Contracts, Web Payment, Time Sheets, W-2 Wage and Tax Statement, etc.<br />
* [[Canvas for Students | Canvas]] and [[WordPress Tutorial for wordpress.evergreen.edu | WordPress]]<br />
* Microsoft 365 apps ([[Email Help | Outlook email]], [[OneDrive for Students | OneDrive]], [[Office 365 Apps | Office 365]], etc.)<br />
* [[File Space Overview | Network fileshares]]<br />
* [[Getting Started with Zoom | Zoom]]<br />
* Computers in [https://www.evergreen.edu/technology/technology-students campus technology spaces]<br />
<br />
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{{MyEvergreen Help}}<br />
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[[Category:Evergreen Account]]<br />
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__NOEDITSECTION__</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=My_Evergreen_Account_Help_for_Students&diff=44494My Evergreen Account Help for Students2023-05-11T23:12:40Z<p>Mariea: </p>
<hr />
<div>{{TwoColumn<br />
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[[File:Account-schield2.svg|50px|left]] Get help with your My Evergreen account<br />
|content=<br />
<br /><br />
* '''[http://passwordreset.evergreen.edu/ Forgot Your Password?]''' [[File:Microsoft PNG5.png|25px]] ''<small>hosted by Microsoft</small>''<br />
*[[New Student Account Activation]]<br />
*[[Student Account Deactivation]]<br />
*[[Genders, First Names and Pronouns]]<br />
*[[I need to order transcripts, but can't login]]<br />
*[[eLearning for Educators course login]]<br />
<br />
<br />
<br />
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{{MyEvergreen Help}}<br />
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{{Account Help}}<br />
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[[Category:Evergreen Account]]<br />
__NOTOC__<br />
__NOEDITSECTION__</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=User:Mariea/Student_Account_Deactivation&diff=44491User:Mariea/Student Account Deactivation2023-05-11T23:04:33Z<p>Mariea: </p>
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<div class="container-fluid"><br />
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[[File:Account-schield2.svg|50px|left]] Help navigating your My Evergreen account deactivation when you leave the college.<br />
</div><br />
<br><br />
Your [[My Evergreen Account Help for Students | My Evergreen account]] (username@evergreen.edu) will deactivate on the date provided in your notification email. This account grants access to technology resources while you're an active Evergreen student.<br />
<br><br />
=== Impacted resources ===<br />
<br />
* My.evergreen.edu (registration, financial aid, evaluations, academic statements, class schedules, etc.)<br />
* [[Save Content from Canvas | Canvas]] and [[What happens to my blog when I graduate? | WordPress]]<br />
* Microsoft 365 ([[Email Help | Outlook email]], [[OneDrive for Students | OneDrive]], [[Office 365 Apps | Office 365]], etc.)<br />
* [[File Space Overview | Orca fileshares]] <br />
<br />
=== Why? ===<br />
<br />
We deactivate accounts because we cannot extend state resources to students who are no longer enrolled. Additionally, indefinite access poses significant security risks for you and the college.<br />
<br />
For more information on timelines and reasoning, check out our [[Login Deactivation: Tips for Students | deactivation details page]].<br />
<br />
<br><br />
<br><br />
<br />
<p class="lead">Can't find what you're looking for?</p><br />
<p class="btn btn-default" role="button">[[Contact Us]]</p><br />
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<div class="col-md-1"></div><br />
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[[Category:Evergreen Account]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=My_Evergreen_Account_Info&diff=44490My Evergreen Account Info2023-05-11T23:03:52Z<p>Mariea: </p>
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<div class="container-fluid"><br />
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[[File:Account-schield2.svg|50px|left]] Your My Evergreen account is used as a single sign-on for almost all of your Evergreen technology needs.<br />
</div><br />
<br><br />
===Evergreen tech resources===<br />
*[http://my.evergreen.edu my.evergreen.edu] for Registration, Financial Aid, Student Accounts, Academic Statement and Evaluations, Individual Study Contracts, Web Payment, Time Sheets, W-2 Wage and Tax Statement, etc.<br />
* [[Canvas for Students | Canvas]] and [[WordPress Tutorial for wordpress.evergreen.edu | WordPress]]<br />
* Microsoft 365 apps ([[Email Help | Outlook email]], [[OneDrive for Students | OneDrive]], [[Office 365 Apps | Office 365]], etc.)<br />
* [[File Space Overview | Network fileshares]]<br />
* [[Getting Started with Zoom | Zoom]]<br />
* Computers in [https://www.evergreen.edu/technology/technology-students campus technology spaces]<br />
<br />
<br />
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{{Account Help}}<br />
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[[Category:Evergreen Account]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_365_Apps&diff=44489Microsoft 365 Apps2023-05-11T22:48:56Z<p>Mariea: </p>
<hr />
<div>{{TwoColumn|lead=<br />
Microsoft 365 is available for all members of the Evergreen community. <br />
|content=<br />
===What's available?===<br />
Access these resources by visiting '''office.com''' and logging in with your Evergreen credentials:<br />
* Outlook mailbox with 1TB of mail storage<br />
* 1TB of file storage on OneDrive<br />
* Microsoft 365 desktop, web and mobile apps, including Word, Excel, Powerpoint, Teams, and more<br />
<br />
<br />
===Student access to Microsoft 365 offers:===<br />
* Free (for the time you're a student) downloads of the Office suite (Word, PowerPoint, Excel, etc) for up to five devices <br />
* Web-based access to many Microsoft 365 apps <br />
* 1TB free cloud storage via OneDrive<br />
<br><br />
Once you sign in, you should see a page that looks like this:<br />
<br />
[[File:Officeapps.JPG|300px|Portal.office.com homepage]]<br />
<br><br><br />
:<br />
====How to download/install Office:====<br />
* Click the "''Install Office''" button at the top right of the page<br />
*Select "Office 365 Apps" to download the full suite, or "Other install options" to download individual applications<br />
* Open the installer once it finishes downloading<br />
* Follow the instructions provided per your operating system<br />
** Note: If you receive an error indicating that you don't have admin rights, please submit a ticket at https://help.evergreen.edu for further assistance.<br />
<br />
<br />
===Office365 on your Chromebook===<br />
* Microsoft 365 web apps are the only form currently supported on Chromebooks and Chrome OS<br />
<br />
<br />
<br />
===What happens when I leave the college?===<br />
* Your access to tech resources will eventually expire during the [[Student Account Deactivation]] process. We recommend transferring files as soon as possible after graduation to avoid losing important work.<br />
<br />
|sidebar=<br />
{{EmailSideBar}}<br />
----<br />
{{GetHelp}}<br />
<br />
<br />
}}<br />
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<br />
<br />
<br />
<br />
<br />
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[[Category:Email]]<br />
[[Category: Computer Center]]<br />
[[Category: Microsoft 365]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_365_Apps&diff=44488Microsoft 365 Apps2023-05-11T22:44:56Z<p>Mariea: </p>
<hr />
<div>{{TwoColumn|lead=<br />
Microsoft 365 is available for all members of the Evergreen community. <br />
|content=<br />
===What's available?===<br />
Access these resources by visiting '''office.com''' and logging in with your Evergreen credentials:<br />
* Outlook mailbox with 1TB of mail storage<br />
* 1TB of file storage on OneDrive<br />
* Microsoft 365 desktop, web and mobile apps, including Word, Excel, Powerpoint, Teams, and more<br />
<br />
<br />
===Student access to Microsoft 365 offers:===<br />
* Free (for the time you're a student) downloads of the Office suite (Word, PowerPoint, Excel, etc) for up to five devices <br />
* Web-based access to many Microsoft 365 apps <br />
* 1TB free cloud storage via OneDrive<br />
<br />
<br />
<br />
===Upon successful sign in, you should see a page that looks like this:===<br />
[[File:Officeapps.JPG|300px|Portal.office.com homepage]]<br />
<br><br><br />
<br />
===How to download/install Office:===<br />
* Click the "''Install Office''" button at the top right of the page<br />
*Select "Office 365 Apps" to download the full suite, or "Other install options" to download individual applications<br />
* Open the installer once it finishes downloading<br />
* Follow the instructions provided per your operating system<br />
** Note: If you receive an error indicating that you don't have admin rights, please submit a ticket at https://help.evergreen.edu for further assistance.<br />
<br />
<br />
===Office365 on your Chromebook===<br />
* Microsoft 365 web apps are the only form currently supported on Chromebooks and Chrome OS<br />
<br />
<br />
<br />
===What happens when I leave the college?===<br />
* Your access to tech resources will eventually expire during the [[Student Account Deactivation]] process. We recommend transferring files as soon as possible after graduation to avoid losing important work.<br />
<br />
|sidebar=<br />
{{EmailSideBar}}<br />
----<br />
{{GetHelp}}<br />
<br />
<br />
}}<br />
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<br />
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<br />
<br />
<br />
[[Category:Email]]<br />
[[Category: Computer Center]]<br />
[[Category: Microsoft 365]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=User:Mariea/Student_Account_Deactivation&diff=44487User:Mariea/Student Account Deactivation2023-05-11T22:43:01Z<p>Mariea: </p>
<hr />
<div>__NOTOC__<br />
<br />
<div class="container-fluid"><br />
<div class="row"><br />
<div class="col-md-8"><br />
<div class="lead"><br />
[[File:Account-schield2.svg|50px|left]] Help navigating your My Evergreen account deactivation when you leave the college.<br />
</div><br />
<br><br />
Your [[My Evergreen Account Help for Students | My Evergreen account]] (username@evergreen.edu) will deactivate on the date provided in your notification email. This account grants access to technology resources while you're an active Evergreen student.<br />
<br><br />
=== Impacted resources ===<br />
<br />
* My.evergreen.edu (registration, financial aid, evaluations, academic statements, class schedules, etc.)<br />
* [[Save Content from Canvas | Canvas]] and [[What happens to my blog when I graduate? | WordPress]]<br />
* Microsoft 365 ([[Email Help | Outlook email]], [[OneDrive for Students | OneDrive]], Office 365, etc.)<br />
* Orca fileshares <br />
<br />
=== Why? ===<br />
<br />
We deactivate accounts because we cannot extend state resources to students who are no longer enrolled. Additionally, indefinite access poses significant security risks for you and the college.<br />
<br />
For more information on timelines and reasoning, check out our [[Login Deactivation: Tips for Students | deactivation details page]].<br />
<br />
<br><br />
<br><br />
<br />
<p class="lead">Can't find what you're looking for?</p><br />
<p class="btn btn-default" role="button">[[Contact Us]]</p><br />
<!-- end col-md-8 --><br />
</div><br />
<br />
<div class="col-md-1"></div><br />
<div class="col-md-3 sidebar"><br />
<br />
{{MyEvergreen Help}}<br />
----<br />
{{GetHelp}}<br />
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[[Category:Evergreen Account]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Contact_Us&diff=44486Contact Us2023-05-11T22:42:49Z<p>Mariea: </p>
<hr />
<div><br />
<div class="container-fluid"><br />
<div class="row"><br />
<div class="col-md-8"><br />
<div class="lead"><br />
[[File:Phone3-green.svg|50px|left]]Additional ways to get help ...<br />
<br /><br />
</div><br />
<br />
===Students===<br />
====General Technology Help====<br />
*'''[https://kace.evergreen.edu/userui/ticket.php?QUEUE_ID=38 Submit a support request]''' to have your issue directed to the proper department<br />
*'''In-person help''': is '''currently available''' at the [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of Evans Hall (Floor 2 of the Library Building)<br />
*'''Spring 2023''' hours of operation: <br />
**Monday: 9 am - 5 pm<br />
**Tuesday: 9 am - 8:45 pm<br />
**Wednesday: 9 am - 6:30 pm<br />
**Thursday: 9 am - 8:45 pm<br />
**Friday: 9 am - 6:30 pm<br />
**Saturday: 10 am - 3 pm<br />
**Sunday: Closed<br />
*'''Call''' the student help desk at [tel:360-867-6231 (360) 867-6231]<br />
<br />
====Scientific Computing====<br />
*'''In-person help''': contact the [[CAL]] in person on the first floor of Lab II<br />
*'''Call''' us at [tel:360-867-6426 (360) 867-6426]<br />
====Electronic Media====<br />
*'''In-person help''' is available at the [http://www.evergreen.edu/electronicmedia/multimedialab MultiMedia Lab] located on the first floor of Evans Hall.<br />
<br />
===Faculty & Staff===<br />
====General Technology Help====<br />
*'''[https://kace.evergreen.edu/userui/ticket.php?QUEUE_ID=38 Submit a help ticket]''' to have your issue directed to the proper department<br />
*'''In-person help''': go to the Technology Support Center on the main floor of Evans Hall in room 2604<br />
*'''Call''' the [[Faculty and Staff Technology Support|Technology Support Center]] at [tel:360-867-6627 (360) 867-6627]<br />
<br />
==== Event and Audio/Video Recording Support ====<br />
*[https://www.evergreen.edu/electronicmedia/production-request-form '''Submit a Production Request'''] to Electronic Media for documentation, PA system support, and other media-related production needs.<br />
<br />
==== Media Classroom Support ====<br />
*'''Call''' [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] at [tel:360-867-6270 (360) 867-6270]<br />
<br />
<!-- end col-md-8 --><br />
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<div class="col-md-1"></div><br />
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{{GetHelp}}<br />
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[[Category:Computer_Center]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_365_Apps&diff=44485Microsoft 365 Apps2023-05-11T21:16:44Z<p>Mariea: </p>
<hr />
<div>{{TwoColumn|lead=<br />
Microsoft 365 is available for all members of the Evergreen community. <br />
|content=<br />
===What's available?===<br />
Access these resources by visiting '''office.com''' and logging in with your Evergreen credentials:<br />
* Outlook mailbox with 1TB of mail storage<br />
* 1TB of file storage on OneDrive<br />
* Microsoft 365 desktop, web and mobile apps, including Word, Excel, Powerpoint, Teams, and more<br />
<br />
<br />
===Student access to Microsoft 365 offers:===<br />
* Free (for the time you're a student) downloads of the Office suite (Word, PowerPoint, Excel, etc) for up to five devices <br />
* Web-based access to many Microsoft 365 apps <br />
* 1TB free cloud storage via OneDrive<br />
<br />
<br />
<br />
===Upon successful sign in, you should see a page that looks like this:===<br />
[[File:Officeapps.JPG|300px|Portal.office.com homepage]]<br />
<br><br><br />
<br />
===How to download/install Office:===<br />
* Click the "''Install Office''" button at the top right of the page<br />
*Select "Office 365 Apps" to download the full suite, or "Other install options" to download individual applications<br />
* Open the installer once it finishes downloading<br />
* Follow the instructions provided per your operating system<br />
** Note: If you receive an error indicating that you don't have admin rights, please submit a ticket at https://help.evergreen.edu for further assistance.<br />
<br />
<br />
===Office365 on your Chromebook===<br />
* Microsoft 365 web apps are the only form currently supported on Chromebooks and Chrome OS<br />
<br />
<br />
<br />
===What happens when I leave the college?===<br />
* If you graduate from the college, your access to tech resources will eventually expire during the [[Student Account Deactivation]] process. We recommend transferring files as soon as possible after graduation to avoid losing important work.<br />
* If you withdraw from the college, your student account is deactivated around week 3 of the first quarter you're no longer enrolled. That is, if you last attended Fall quarter, your student account and all associated tech resources will expire in week 3 of Winter quarter. We recommend transferring files before the start of the next quarter to avoid losing important work.<br />
<br />
|sidebar=<br />
{{EmailSideBar}}<br />
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{{GetHelp}}<br />
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}}<br />
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<br />
<br />
[[Category:Email]]<br />
[[Category: Computer Center]]<br />
[[Category: Microsoft 365]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Student_Email_Overview&diff=44484Student Email Overview2023-05-11T21:10:59Z<p>Mariea: </p>
<hr />
<div>__NOTOC__<br />
{{Landing|lead=<br />
[[File:Exchange-online.png|left|50px]]Student mailboxes use Exchange Online hosted by Microsoft at [https://portal.office.com portal.office.com].<br />
|content=<br />
Alert: this documentation is under revision<br />
|col1=<br />
====Help for General Use====<br />
*[[My Evergreen Account Help]]<br />
<br />
====Mailbox Capacity and Attachment Size====<br />
* Student Mailbox Size: 100GB<br />
* Maximum Attachment Size: 50MB (includes message)<br />
<br />
<br />
|col2=<br />
<br />
====Access your email====<br />
*Go to '''[https://portal.office.com portal.office.com]''' to access email and all of your Office 365 applications<br />
** Log in with your My Evergreen account (username@evergreen.edu)<br />
* [[Exchange Mail Settings| Set up a mail client]]<br />
** [[IPhone-iPad Exchange Mail Setup|iOS Mail Setup]]<br />
<br />
<br />
|sidebar=<br />
<br />
{{GetHelp}}<br />
}}<br />
<br />
[[category:Email]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=User:Mariea/Student_Account_Deactivation&diff=44365User:Mariea/Student Account Deactivation2023-04-27T18:04:19Z<p>Mariea: Created page with "__NOTOC__ <div class="container-fluid"> <div class="row"> <div class="col-md-8"> <div class="lead"> left Graduating and withdrawn students..."</p>
<hr />
<div>__NOTOC__<br />
<br />
<div class="container-fluid"><br />
<div class="row"><br />
<div class="col-md-8"><br />
<div class="lead"><br />
[[File:Account-schield2.svg|50px|left]] Graduating and withdrawn students eventually lose access to Evergreen technology resources. This page is a quick guide to deactivation timelines and tips for transferring important data and files.<br />
</div><br />
<br />
=== Technology resources ===<br />
<br />
Your @evergreen.edu grants access to all student technology resources:<br />
<br />
My.evergreen.edu (registration, financial aid, evaluations, academic statements, class schedules, etc.)<br />
Canvas and WordPress<br />
Microsoft 365 (Outlook email, OneDrive, Office 365, etc.)<br />
Orca fileshares<br />
<br />
=== Deactivation timelines ===<br />
Your @evergreen.edu account will automatically deactivate on the following timeline:<br />
<br />
'''Graduation:'''<br />
<br />
If your graduating quarter is Summer, Fall, or Winter you will retain access until the last day of Spring evaluation week of the current academic year. This is usually around mid-June.<br />
<br />
Example for the 2022-2023 academic year: If you graduate Fall 2022, you retain access through Thursday, June 15th, 2023.<br />
<br />
If your graduating quarter is Spring, you will retain access until the last day of of Spring evaluation week of the following academic year. This is usually around mid-June.<br />
<br />
Example for the 2022-2023 academic year: If you graduate Spring 2023, you retain access until the last day of Spring 2024 evaluation week.<br />
<br />
'''Withdrawal:'''<br />
<br />
If you attend at least one quarter, you retain access for one year <br />
<br />
Example: If you withdraw* Summer 2023, you retain access through Thursday, October 19th, 2023.<br />
<br />
*"Withdraw" refers to not registering for classes for the quarter in which you're admitted and/or, not registering for class for a year after you were last enrolled.<br />
<br><br />
<br><br />
<br />
<p class="lead">Can't find what you're looking for?</p><br />
<p class="btn btn-default" role="button">[[Contact Us]]</p><br />
<!-- end col-md-8 --><br />
</div><br />
<br />
<div class="col-md-1"></div><br />
<div class="col-md-3 sidebar"><br />
<br />
{{MyEvergreen Help}}<br />
----<br />
{{GetHelp}}<br />
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[[Category:Evergreen Account]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Student_Account_Deactivation&diff=44364Student Account Deactivation2023-04-27T18:04:01Z<p>Mariea: </p>
<hr />
<div>__NOTOC__<br />
<br />
<div class="container-fluid"><br />
<div class="row"><br />
<div class="col-md-8"><br />
<div class="lead"><br />
[[File:Account-schield2.svg|50px|left]] Graduating and withdrawn students eventually lose access to Evergreen technology resources. This page is a quick guide to deactivation timelines and tips for transferring important data and files.<br />
</div><br />
<br />
=== Technology resources ===<br />
<br />
Your @evergreen.edu grants access to all student technology resources:<br />
<br />
My.evergreen.edu (registration, financial aid, evaluations, academic statements, class schedules, etc.)<br />
Canvas and WordPress<br />
Microsoft 365 (Outlook email, OneDrive, Office 365, etc.)<br />
Orca fileshares<br />
<br />
=== Deactivation timelines ===<br />
Your @evergreen.edu account will automatically deactivate on the following timeline:<br />
<br />
'''Graduation:'''<br />
<br />
If your graduating quarter is Summer, Fall, or Winter you will retain access until the last day of Spring evaluation week of the current academic year. This is usually around mid-June.<br />
<br />
Example for the 2022-2023 academic year: If you graduate Fall 2022, you retain access through Thursday, June 15th, 2023.<br />
<br />
If your graduating quarter is Spring, you will retain access until the last day of of Spring evaluation week of the following academic year. This is usually around mid-June.<br />
<br />
Example for the 2022-2023 academic year: If you graduate Spring 2023, you retain access until the last day of Spring 2024 evaluation week.<br />
<br />
'''Withdrawal:'''<br />
<br />
If you attend at least one quarter, you retain access for one year <br />
<br />
Example: If you withdraw* Summer 2023, you retain access through Thursday, October 19th, 2023.<br />
<br />
*"Withdraw" refers to not registering for classes for the quarter in which you're admitted and/or, not registering for class for a year after you were last enrolled.<br />
<br><br />
<br><br />
<br />
<p class="lead">Can't find what you're looking for?</p><br />
<p class="btn btn-default" role="button">[[Contact Us]]</p><br />
<!-- end col-md-8 --><br />
</div><br />
<br />
<div class="col-md-1"></div><br />
<div class="col-md-3 sidebar"><br />
<br />
{{MyEvergreen Help}}<br />
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{{GetHelp}}<br />
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[[Category:Evergreen Account]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=User:Mariea&diff=44363User:Mariea2023-04-27T18:03:25Z<p>Mariea: Created page with "User:Mariea/Student Account Deactivation"</p>
<hr />
<div>[[User:Mariea/Student Account Deactivation]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Student_Account_Deactivation&diff=44359Student Account Deactivation2023-04-27T17:48:01Z<p>Mariea: </p>
<hr />
<div>__NOTOC__<br />
<br />
<div class="container-fluid"><br />
<div class="row"><br />
<div class="col-md-8"><br />
<div class="lead"><br />
[[File:Account-schield2.svg|50px|left]] Graduating and withdrawn students eventually lose access to Evergreen technology resources. This page is a quick guide to deactivation timelines and tips for transferring important data and files.<br />
</div><br />
<br />
== Technology resources ==<br />
<br />
==== Your '''@evergreen.edu''' grants access to all student technology resources: ====<br />
<br />
*'''My.evergreen.edu''' (registration, financial aid, evaluations, academic statements, class schedules, etc.)<br />
*'''Canvas and WordPress''' (curricular resources)<br />
*'''Microsoft 365''' (Outlook email, OneDrive, Office 365, etc.)<br />
*'''Orca fileshares''' (curricular resources)<br />
<br />
== Deactivation timelines ==<br />
Your '''@evergreen.edu account''' will automatically deactivate on the following timeline:<br />
<br />
=== Graduation:=== {{Collapsed|<br />
<br><br />
<br />
If your graduating quarter is Summer, Fall, or Winter you will retain access until the last day of Spring evaluation week of the current academic year. This is usually around mid-June.<br />
<br />
Example for the 2022-2023 academic year: If you graduate Fall 2022, you retain access through Thursday, June 15th, 2023.<br />
<br><br />
<br />
If your graduating quarter is Spring, you will retain access until the last day of of Spring evaluation week of the following academic year. This is usually around mid-June.<br />
<br />
Example for the 2022-2023 academic year: If you graduate Spring 2023, you retain access until the last day of Spring 2024 evaluation week.<br />
}}<br />
<br><br />
<br />
=== Withdrawal:=== {{Collapsed|<br />
<br><br />
==== If you attend at least one quarter, you retain access for one year: ====<br />
<br />
Example: If you withdraw* Summer 2023, you retain access through Thursday, October 19th, 2023.<br />
<br />
==== If you are admitted to the college but do not enroll for your admitted quarter, you lose access in Week 4 of the quarter: ====<br />
<br />
Example: If you are admitted for Fall 2023 but do not enroll, you will lose access in Week 4 of Fall 2023<br />
}}<br />
<br><br />
<br />
<p class="lead">Can't find what you're looking for?</p><br />
<p class="btn btn-default" role="button">[[Contact Us]]</p><br />
<!-- end col-md-8 --><br />
</div><br />
<br />
<div class="col-md-1"></div><br />
<div class="col-md-3 sidebar"><br />
<br />
{{MyEvergreen Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
<!-- end col-md-3--><br />
</div><br />
<!-- end row--><br />
</div><br />
<!-- end container--><br />
</div><br />
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__NOTOC__<br />
__NOEDITSECTION__<br />
[[Category:Evergreen Account]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Student_Account_Deactivation&diff=44358Student Account Deactivation2023-04-27T17:41:09Z<p>Mariea: </p>
<hr />
<div>__NOTOC__<br />
<br />
<div class="container-fluid"><br />
<div class="row"><br />
<div class="col-md-8"><br />
<div class="lead"><br />
[[File:Account-schield2.svg|50px|left]] Graduating and withdrawn students eventually lose access to Evergreen technology resources. This page is a quick guide to deactivation timelines and tips for transferring important data and files.<br />
</div><br />
<br />
=== Technology resources ===<br />
<br />
Your '''@evergreen.edu''' grants access to all student technology resources:<br />
<br />
*'''My.evergreen.edu''' (registration, financial aid, evaluations, academic statements, class schedules, etc.)<br />
*'''Canvas and WordPress''' (curricular resources)<br />
*'''Microsoft 365''' (Outlook email, OneDrive, Office 365, etc.)<br />
*'''Orca fileshares''' (curricular resources)<br />
<br />
=== Deactivation timelines ===<br />
Your '''@evergreen.edu account''' will automatically deactivate on the following timeline:<br />
<br />
'''Graduation:''' {{Collapsed|<br />
<br />
If your graduating quarter is Summer, Fall, or Winter you will retain access until the last day of Spring evaluation week of the current academic year. This is usually around mid-June.<br />
<br />
Example for the 2022-2023 academic year: If you graduate Fall 2022, you retain access through Thursday, June 15th, 2023.<br />
<br />
If your graduating quarter is Spring, you will retain access until the last day of of Spring evaluation week of the following academic year. This is usually around mid-June.<br />
<br />
Example for the 2022-2023 academic year: If you graduate Spring 2023, you retain access until the last day of Spring 2024 evaluation week.<br />
}}<br />
<br><br />
<br />
'''Withdrawal:''' {{Collapsed|<br />
<br />
If you attend at least one quarter, you retain access for one year:<br />
<br />
Example: If you withdraw* Summer 2023, you retain access through Thursday, October 19th, 2023.<br />
<br />
If you are admitted to the college but do not enroll for your admitted quarter, you lose access in Week 4 of the quarter,<br />
<br />
Example: If you are admitted for Fall 2023 but do not enroll, you will lose access in Week 4 of Fall 2023<br />
}}<br />
<br><br />
<br />
<p class="lead">Can't find what you're looking for?</p><br />
<p class="btn btn-default" role="button">[[Contact Us]]</p><br />
<!-- end col-md-8 --><br />
</div><br />
<br />
<div class="col-md-1"></div><br />
<div class="col-md-3 sidebar"><br />
<br />
{{MyEvergreen Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
<!-- end col-md-3--><br />
</div><br />
<!-- end row--><br />
</div><br />
<!-- end container--><br />
</div><br />
<!-- Generator=Template:TwoColumn --><br />
__NOTOC__<br />
__NOEDITSECTION__<br />
[[Category:Evergreen Account]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Student_Account_Deactivation&diff=44338Student Account Deactivation2023-04-20T19:20:33Z<p>Mariea: Created page with "__NOTOC__ <div class="container-fluid"> <div class="row"> <div class="col-md-8"> <div class="lead"> left Graduating and withdrawn students..."</p>
<hr />
<div>__NOTOC__<br />
<br />
<div class="container-fluid"><br />
<div class="row"><br />
<div class="col-md-8"><br />
<div class="lead"><br />
[[File:Account-schield2.svg|50px|left]] Graduating and withdrawn students eventually lose access to Evergreen technology resources. This page is a quick guide to deactivation timelines and tips for transferring important data and files.<br />
</div><br />
<br />
=== Technology resources ===<br />
<br />
Your @evergreen.edu grants access to all student technology resources:<br />
<br />
My.evergreen.edu (registration, financial aid, evaluations, academic statements, class schedules, etc.)<br />
Canvas and WordPress<br />
Microsoft 365 (Outlook email, OneDrive, Office 365, etc.)<br />
Orca fileshares<br />
<br />
=== Deactivation timelines ===<br />
Your @evergreen.edu account will automatically deactivate on the following timeline:<br />
<br />
Graduation:<br />
<br />
If your graduating quarter is Summer, Fall, or Winter you will retain access until the last day of Spring evaluation week of the current academic year. This is usually around mid-June.<br />
<br />
Example for the 2022-2023 academic year: If you graduate Fall 2022, you retain access through Thursday, June 15th, 2023.<br />
<br />
If your graduating quarter is Spring, you will retain access until the last day of of Spring evaluation week of the following academic year. This is usually around mid-June.<br />
<br />
Example for the 2022-2023 academic year: If you graduate Spring 2023, you retain access until the last day of Spring 2024 evaluation week.<br />
<br />
Withdrawal:<br />
<br />
If you attend at least one quarter, you retain access for one year <br />
<br />
Example: If you withdraw* Summer 2023, you retain access through Thursday, October 19th, 2023.<br />
<br />
*"Withdraw" refers to not registering for classes for the quarter in which you're admitted and/or, not registering for class for a year after you were last enrolled.<br />
<br />
<p class="lead">Can't find what you're looking for?</p><br />
<p class="btn btn-default" role="button">[[Contact Us]]</p><br />
<!-- end col-md-8 --><br />
</div><br />
<br />
<div class="col-md-1"></div><br />
<div class="col-md-3 sidebar"><br />
<br />
{{MyEvergreen Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
<!-- end col-md-3--><br />
</div><br />
<!-- end row--><br />
</div><br />
<!-- end container--><br />
</div><br />
<!-- Generator=Template:TwoColumn --><br />
__NOTOC__<br />
__NOEDITSECTION__<br />
[[Category:Evergreen Account]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=File:Add_aCampus_Printer_on_MacOS_3.3ii.a_Printer_Drivers_Menu_Replacement.png&diff=43834File:Add aCampus Printer on MacOS 3.3ii.a Printer Drivers Menu Replacement.png2022-11-08T18:16:35Z<p>Mariea: Mariea uploaded a new version of File:Add aCampus Printer on MacOS 3.3ii.a Printer Drivers Menu Replacement.png</p>
<hr />
<div>== Summary ==<br />
As we changed our printer server name, we need to change the example image. It is a Mac screenshot of the advanced printer menu.<br />
== Licensing ==<br />
{{PD-ineligible}}</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Adding_a_Campus_Printer_-_Mac_OS&diff=43809Adding a Campus Printer - Mac OS2022-10-18T19:24:05Z<p>Mariea: </p>
<hr />
<div><br />
__NOTOC__<br />
{{TwoColumn<br />
|lead=[[File:Print.svg|50px|left]]These instructions describe how to add an on-campus networked/shared printer on a Mac OS computer. This self-guided process should take 5-15 minutes.<br />
<br />
|content=<br />
<br />
==Overview==<br />
There are 4 parts to this guide and each part includes several smaller steps. Follow the instructions step by step to add the printer to your computer. If you get stuck, you can contact '''support@evergreen.edu''' or submit a support request at [http://help.evergreen.edu help.evergreen.edu]. <br />
<br />
==Part 1: Gather Required Information==<br />
Gather the following information for the networked printer you will be adding:<br />
# '''Print Server name.<br />
#* At the time of this writing, the name is: SHELTIE<br />
# '''Print queue name:'''<br />
#* Campus printers should have a label adhered to them indicating the queue name. Usually, this is the printer's location and model. <br />
#* For example: HELPDESK_8600<br />
# '''Printer location:'''<br />
#* Office or area where the printer is located. Library, Helpdesk, Payroll, etc.<br />
# '''Printer model:'''<br />
#* Located on the printer itself. <br />
#* Examples: Canon C3530i, HP 8600, etc.<br />
# '''(OPTIONAL) Printer features:'''<br />
#*Features can be found by performing a quick google search with the printer’s model. Examples: Duplex, Collated, Tray 2, etc. (You can ignore features you will not use)<br />
# '''(OPTIONAL) Download and install the appropriate driver for the printer:'''<br />
#* This step is not usually required. If you encounter problems during PART 4: Print a Test Page, try installing the appropriate driver from the manufacturer’s website, then repeat the installation process.<br />
<br />
==Part 2: Locate the Advanced Printing Option==<br />
The advanced printing options are hidden by default. To reveal them, perform the following steps:<br />
# Click the Apple icon located on the menu bar (by default this will be in the upper left-hand corner of your screen) and then select "System Preferences" from the drop-down menu. <br />[[File:Add_a_Campus_Printer_on_MacOS_2.1_System_Preferences.png|300px]]<br />
# From the System Preferences window, click on "Printers & Scanners" (on older versions of macOS, this may be called "Print & Scan"). <br /> [[File:Add_a_Campus_Printer_on_MacOS_2.2_System_Preferences_Detail.png|300px]]<br />
# Click on the "+" symbol below the list of printers. From the drop-down menu, select "Add Printer or Scanner..." <br />[[File:Add_a_Campus_Printer_on_MacOS_2.3_Add_Printer_or_Scanner.png|300px]]<br />
# A new window called "Add Printer" will appear (on older versions of macOS, this may be called "Add"). If there is NOT an "Advanced" button in its toolbar (on top, alongside "Default", "Fax", "IP", etc.), then you will need to customize the toolbar (see step 5). If the toolbar already contains an "Advanced" button, skip ahead to PART 3: Add a Printer or Scanner.<br />
# While holding down the control button on your keyboard, click on an empty space in the toolbar area and select "Customize Toolbar..." from the drop-down menu. <br /> [[File:Add_a_Campus_Printer_on_MacOS_2.5_Customize_Toolbar_Detail.png|300px]]<br />
# Drag the "Advanced" button out onto the toolbar and drop it there. Then click "Done." <br />[[File:Add_a_Campus_Printer_on_MacOS_2.6_Advananced_Toolbar_Option.png|300px]]<br />
<br />
==Part 3: Add a Printer or Scanner==<br />
Now that you have the "Advanced" option, it is time to set up your printer. Perform the following steps:<br />
# Click on the "Advanced" button.<br />
# Input the following information into the corresponding fields.<br />
## Type: LPD/LPR Host or Printer<br />
## Device: Another Device<br />
## URL: lpd://<print server name here>/<print queue name here><br />
##* Example: lpd://SHELTIE/HELPDESK_8600<br />
## Name: Enter a descriptive name here.<br />
##* Suggestion: Use the print queue name.<br />
## Location: Enter the printer's physical location for reference.<br /> <br /> [[File:Add_a_Campus_Printer_on_MacOS_3.3.iii.a_Choose_a_Driver_Menu.png|300px]] <br />
## Use: Choose the "Select Printer Software..." option.<br />
### A new window called "Printer Software" will appear.<br />
### Use the search box to locate the printer software that matches your printer.<br />
###* Hint: Sometimes the printer’s driver is slightly different from the model. This is because the driver is used for a whole series of printers with similar model names. <br /> For example: HP LaserJet M601, M602, and M603 all use the HP LaserJet 600 driver. <br /> [[File:Add_a_Campus_Printer_on_MacOS_3.3.ii.a_Printer_Drivers_Menu.png|300px]]<br />
### If no compatible driver appears in the list or you cannot determine which driver to use, close the Printer Software window and instead select “Generic PostScript Printer” from the drop-down menu.<br />
# When you are finished, click "Add".<br />
# You will be shown a list of features that the printer might support. Select the appropriate features for the printer, then click "OK". If you do not need any of the features listed, you can leave the boxes unchecked and click "OK". <br /> * HINT: Duplex means double-sided. <br /> [[File:Add_a_Campus_Printer_on_MacOS_3.4_Potential_Features.png|300px]]<br />
# Your printer should now appear in the list of available printers. A green dot next to it indicates the printer is ready to print. Try printing a test page to verify everything worked. <br /> [[File:Add_a_Campus_Printer_on_MacOS_3.5_Printer_Setup_Completed.png|300px]]<br />
<br />
==Part 4: Print a Test Page==<br />
Now that you have installed your printer, perform a test print to make sure everything works. Perform the following steps:<br />
# Return to the Printers & Scanners window (See PART 2 - step 2).<br />
# Select the printer you would like to test and click the “Open Print Queue” button.<br />
# A new window will appear with the name of the printer displayed across the top and a new option called “Printer” will appear on the menu bar.<br />
# From the menu bar, click on “Printer” and from the drop-down menu select “Print Test Page.” <br /> [[File:Add_a_Campus_Printer_on_MacOS_4.4_Print_Test_Page.png|300px]]<br />
<br />
'''You're done!'''<br />
<br />
If you are unable to print or need additional help, please create a support ticket at [http://help.evergreen.edu help.evergreen.edu] or email '''support@evergreen.edu'''<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
|sidebar=<br />
====Printing Help====<br />
* [[Printing Overview]]<br />
<br />
<br />
<br />
----<br />
{{GetHelp}}<br />
}}<br />
<br />
__NOEDITSECTION__<br />
[[Category:Printing]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Adding_a_Campus_Printer_-_Mac_OS&diff=43705Adding a Campus Printer - Mac OS2022-09-09T23:05:52Z<p>Mariea: </p>
<hr />
<div><br />
__NOTOC__<br />
{{TwoColumn<br />
|lead=<br />
<br />
|content=<br />
<br />
=Overview=<br />
These directions describe the correct way to add a networked/shared printer on a macOS computer. The entire process is easy and should only take 5-15 minutes. There are 4 parts to this guide and each part includes several smaller steps. Follow the instructions step by step to add the printer to your computer. If you get stuck, you can contact '''support@evergreen.edu''' or submit a support request at [http://help.evergreen.edu help.evergreen.edu] for assistance. <br />
<br />
==Part 1: Gather Required Information==<br />
Gather the following information for the networked printer you will be adding:<br />
# '''Print Server URL:''' At the time of this writing, the URL is: \\octopus<br />
# '''Print queue name:''' Campus printers should have a label adhered to them indication the queue name. Usually, this is the printer's location and model. For example: HELPDESK_8600<br />
# '''Printer location:''' Office or area where the printer is located. Library, Helpdesk, Payrool, etc.<br />
# '''Printer model:''' Located on the printer itself. Examples: Canon C3530i, HP 8600, etc.<br />
# '''Your Evergreen license plate:''' No, not the license plate from your car! This is a unique identifier associated with your evergreen.edu account. If you do not know your license plate, contact the IT department and they will provide it to you.<br />
# '''(OPTIONAL) Printer features:''' Features can be found by performing a quick google search with the printer’s model. Examples: Duplex, Collated, Tray 2, etc. (You can ignore features you will not use)<br />
# '''(OPTIONAL) Download and install the appropriate driver for the printer:''' This step is not usually required. If you encounter problems during PART 4: Print a Test Page, try installing the appropriate driver from the manufacturer’s website, then repeat the installation process.<br />
<br />
==Part 2: Locate the Advanced Printing Option==<br />
The advanced printing options are hidden by default. To reveal them, perform the following steps:<br />
# Click the Apple icon located on the menu bar (by default this will be in the upper left-hand corner of your screen) and then select "System Preferences" from the drop-down menu. <br />[[File:Add_a_Campus_Printer_on_MacOS_2.1_System_Preferences.png|300px]]<br />
# From the System Preferences window, click on "Printers & Scanners" (on older versions of macOS this may be called "Print & Scan"). <br /> [[File:Add_a_Campus_Printer_on_MacOS_2.2_System_Preferences_Detail.png|300px]]<br />
# Click on the "+" symbol below the list of printers. From the drop-down menu, select "Add Printer or Scanner..." <br />[[File:Add_a_Campus_Printer_on_MacOS_2.3_Add_Printer_or_Scanner.png|300px]]<br />
# A new window called "Add Printer" will appear (on older versions of macOS this may be called "Add"). If there is NOT an "Advanced" button in its toolbar (on top, alongside "Default", "Fax", "IP", etc.), then you will need to customize the toolbar (see step 5). If the toolbar already contains an "Advanced" button, skip ahead to PART 3: Add a Printer or Scanner.<br />
# While holding down the control button on your keyboard, click on an empty space in the toolbar area and select "Customize Toolbar..." from the drop-down menu. <br /> [[File:Add_a_Campus_Printer_on_MacOS_2.5_Customize_Toolbar_Detail.png|300px]]<br />
# Drag the "Advanced" button out onto the toolbar and drop it there. Then click "Done." <br />[[File:Add_a_Campus_Printer_on_MacOS_2.6_Advananced_Toolbar_Option.png|300px]]<br />
<br />
==Part 3: Add a Printer or Scanner==<br />
# Click on the "Advanced" button.<br />
# Input the following information into the corresponding fields.<br />
## Type: Windows printer via spools<br />
## Device: Another Device<br />
## URL: smb://<print server URL here>/<print queue name here><br />
##* Example: smb://octopus/HELPDESK_8600<br />
## Name: Enter a descriptive name here.<br />
##* Suggestion: Use the print queue name.<br />
## Location: Enter the printer's physical location for reference.<br /> <br /> [[File:Add_a_Campus_Printer_on_MacOS_3.3.iii.a_Choose_a_Driver_Menu.png|300px]] <br />
## Use: Choose the "Select Printer Software..." option.<br />
### A new window called "Printer Software" will appear.<br />
### Use the search box to locate the printer software that matches your printer.<br />
###* Hint: Sometimes the printer’s driver is slightly different from the model. This is because the driver is used for a whole series of printers with similar model names. <br /> For example: HP LaserJet M601, M602, and M603 all use the HP LaserJet 600 driver. <br /> [[File:Add_a_Campus_Printer_on_MacOS_3.3.ii.a_Printer_Drivers_Menu.png|300px]]<br />
### If no compatible driver appears in the list or you cannot determine which driver to use, close the Printer Software window and instead select “Generic PostScript Printer” from the drop-down menu.<br />
# When you are finished, click "Add".<br />
# You will be shown a list of features that the printer might support. Select the appropriate features for the printer, then click "OK". If you do not need any of the features listed, you can leave the boxes unchecked and click "OK". <br /> * HINT: Duplex means double-sided. <br /> [[File:Add_a_Campus_Printer_on_MacOS_3.4_Potential_Features.png|300px]]<br />
# Your printer should now appear in the list of available printers. A green dot next to it indicates the printer is ready to print. Try printing a test page to verify everything worked. <br /> [[File:Add_a_Campus_Printer_on_MacOS_3.5_Printer_Setup_Completed.png|300px]]<br />
<br />
==Part 4: Print a Test Page==<br />
# Return to the Printers & Scanners window (See PART 2 - step 2).<br />
# Select the printer you would like to test and click the “Open Print Queue” button.<br />
# A new window will appear with the name of the printer displayed across the top and a new option called “Printer” will appear on the menu bar.<br />
# From the menu bar, click on “Printer” and from the drop-down menu select “Print Test Page.” <br /> [[File:Add_a_Campus_Printer_on_MacOS_4.4_Print_Test_Page.png|300px]]<br />
# You may be asked to authenticate with your name and password. For the name field, what the system wants is your license plate (See PART 1 - step 5). For the password, use your evergreen.edu password NOT your mac password. <br /> [[File:Add_a_Campus_Printer_on_MacOS_4.5_Printer_Authentication.png|300px]]<br />
<br />
<br />
'''You're done!'''<br />
<br />
If you are unable to print or need additional help, please create a support ticket at [http://help.evergreen.edu help.evergreen.edu] or email '''support@evergreen.edu'''<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
|sidebar=<br />
====Printing Help====<br />
* [[Printing Overview]]<br />
<br />
<br />
<br />
----<br />
{{GetHelp}}<br />
}}<br />
<br />
__NOEDITSECTION__<br />
[[Category:Printing]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Login_Deactivation:_Tips_for_Students&diff=43587Login Deactivation: Tips for Students2022-06-28T22:05:40Z<p>Mariea: Corrected WG deprov timing to reflect correct length of access, confirmed with Lori Klatt on 6/28/22</p>
<hr />
<div>__NOTOC__<br />
<br />
<div class="container-fluid"><br />
<div class="row"><br />
<div class="col-md-8"><br />
<div class="lead"><br />
[[File:Account-schield2.svg|50px|left]] It is important to understand when and how your My Evergreen account will be deactivated. This guide explains the status changes, access timeline, and how to prepare for deactivation.<br />
</div><br />
<br />
=== Account Deactivation ===<br />
While you are an active student at Evergreen, you have access to a [[My Evergreen Account Info|My Evergreen Account]] as a single sign-on for almost all of your Evergreen information technology needs. <br />
<br />
You might have many roles on campus. Each role gives you access to specific resources in your account. For example, as an active student, you have access to an Evergreen email address, Canvas, WordPress sites, and network file space. As a student employee, you have access to time sheets and Microsoft Teams. <br />
<br />
When you stop attending Evergreen as a student, you are considered "withdrawn". You still have an Evergreen account, but the associated resources may change. After a period of time, your account may be deactivated. We will always have a record of your account, but you would need to re-enroll to "re-activate" the account, or request a Former Student account. <br />
<br />
=== When do student resources go away? ===<br />
When you are longer enrolled in courses as a student at Evergreen (i.e. you are "withdrawn"), you will eventually lose access to student resources. <br />
<br />
Your student status may be updated to "withdrawn" if any of the following apply: <br />
*: '''You are admitted to Evergreen but do not attend or successfully complete the first quarter you were admitted'''. Your status is updated between weeks 3 and 5 of the quarter you were admitted.<br />
<br />
*: '''You successfully completed the term you were admitted but have been gone for 4 or more quarters after that'''. Your status is updated week 3 of the 5th quarter you were not enrolled.<br />
<br />
*: '''You asked to be withdrawn from Evergreen''' (via Registration and Records' Change of Status form). Your status is updated immediately when Registration and Records receives your form. <br />
<br />
*: You were attending as a '''non-degree-seeking, non-admitted ("special") student and are no longer registered'''. Your status is updated the week 3 of the first quarter you are not registered.<br />
<br />
*: '''You completed your degree and graduated from Evergreen'''. Your status is updated when your degree is awarded. If you are withdrawn because you graduated, you have access to student resources approximately one year after your graduation quarter. If you were withdrawn for any other reason, you will lose access to the account and associated resources around weeks 4-5 of the quarter in which you stopped attending.<br />
<br />
=== Why do we change access and de-activate accounts? ===<br />
Resources are provided to us by the state of Washington so we can help you fulfill your role(s) at Evergreen. When you no longer have a particular role at Evergreen, we can no longer provide state resources for that role. <br />
<br />
Active but unused accounts put our systems at risk. For this reason, we deactivate accounts after a certain period of time. We know some people enjoy continued use of their Evergreen accounts and want to keep them permanently. We attempt to balance that desire with the need to keep our systems secure by keeping accounts active with access to resources for a period of time after your role at Evergreen changes.<br />
<br />
===Email===<br />
Be sure to contact anyone who corresponds with you via your evergreen.edu address, and give them a different email address to use. '''All emails will be deleted during the account deactivation process.''' <br />
<br />
'''If you currently forward your evergreen email''' to another email provider, this will be turned off when the login is deactivated and you will no longer receive emails addressed to your student account.<br />
<br />
'''If you have not been forwarding''' your Evergreen email to an outside address, and you have messages that you want to save, we recommend that you forward your emails individually from [https://outlook.office.com/ Evergreen's Webmail] to an outside address.<br />
<br />
<br />
We are happy to help you manage your email through this transition. Please contact the Academic Computing Center at [https://help.evergreen.edu help.evergreen.edu] for help with this process.<br />
<br />
===Evaluations and Academic Statement===<br />
'''Are your Self-Evaluations Finished?''' Login to [https://my.evergreen.edu my.evergreen.edu] to complete any outstanding self-evaluations. You might also choose to save past evaluations as PDFs to your own computer. Your Academic Statement, narrative evaluations from your faculty and perhaps some of your own self-evaluations are what make up an Evergreen transcript. The Registration Office will always be available to produce [http://www.evergreen.edu/registration/transcript.htm official and unofficial transcripts] for you.<br />
<br />
'''Eval Questions?''' Visit [http://www.evergreen.edu/evaluations www.evergreen.edu/evaluations] or create a support ticket at [https://help.evergreen.edu help.evergreen.edu]<br />
<br />
===Employment and Timesheets===<br />
If you have worked for the college and need to continue accessing your timesheet past the deactivation deadline, please contact your supervisor who can make arrangements to extend or change your account as necessary.<br />
<br />
<br />
===WordPress at Evergreen===<br />
All blogs will be deleted 60 days from the date that the logins have been disabled. You can backup your blog posts and pages to a text file and import them later into another off-site blogging service. Please note: any media uploaded to Evergreen's blog server will have to be saved manually. For instructions see: [[Exporting Blog Entries - Wordpress|Exporting Blog Entries]]<br />
<br />
<br />
===Network File Space===<br />
All network resources (including network file space) will be deleted 60 days from the date that the logins have been disabled. It is important that students wishing to preserve materials in these folders make their own copies before this date. For more information on accessing your network file space, see: [[File_Space_Overview|File Space Overview]].<br />
<br />
===Web Payment===<br />
Once your account is closed, you will no longer have access to the web payment feature (paying off outstanding balances, viewing statements from the school, management of authorized user accounts). If you have a balance you will need to continue paying, please make arrangements with Student Accounts at studentaccounts@evergreen.edu or (360) 867-6447. <br />
<br />
===Order Transcripts===<br />
Once your my.evergreen.edu login is closed, you can still access your student records online. Go to [https://www.evergreen.edu/registration/order-transcript Order a Transcript] to learn more. Note: there is no need to request a new login until your existing login is disabled.<br />
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<p class="lead">Can't find what you're looking for?</p><br />
<p class="btn btn-default" role="button">[[Contact Us]]</p><br />
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[[Category:Evergreen Account]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Writing_a_Self-Evaluation&diff=43526Writing a Self-Evaluation2022-06-10T22:14:40Z<p>Mariea: </p>
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Evergreen's evaluation system allows you to complete your evaluations and submit them online. Your Self-Evaluation is a cornerstone of your educational experience, one that summarizes your achievements for a given course or program.<br />
</div><br />
<br />
* To access the evaluation system, login at my.evergreen.edu and click on "Evaluations"<br />
* Choose the program or course in question<br />
* Select "Self-Evaluation" from the tab interface<br />
* More information about writing evaluations can be found [https://www.evergreen.edu/writingcenter/handouts-links here]<br />
<br />
====Video: Evaluation System Overview for Students====<br />
{{#ev:youtube|WVh3fYDtJCs}}<br />
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__NOTOC__<br />
__NOEDITSECTION__</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=New_Student_Account_Activation&diff=43496New Student Account Activation2022-05-12T20:27:18Z<p>Mariea: </p>
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Welcome to Evergreen! Your temporary My Evergreen username is generated 24 hours after your admission. Learn how to activate your account and access my.evergreen.edu.<br />
</div><br />
<br />
===Step 1: Set up a secure password===<br />
You will receive an account activation notification via email within 24 hours after you receive your acceptance email. This will be sent to your personal email you provided when you applied to Evergreen. If you can't find the activation email, try searching your spam/junk folders for "@evergreen.edu." '''If you cannot find the email, please [https://forms.office.com/Pages/ResponsePage.aspx?id=98-tIm_ApkmPIFBxHEDdqtxumRC2JeVOl-dHQovAe7JUM0w4UU9CRzg1UEFXVjFNNVVPU0lVTzM5Ry4u submit a support request.]''' <br />
# Go to [https://Activate.evergreen.edu activate.evergreen.edu] <br />
# Select "Student" <br />
# Enter your temporary username from the activation email <br />
# Enter the captcha <br />
# The next page explains that the system will send a verification email to the personal email we have on file for you. Click "Email" to send the verification email. Stay on this page! <br />
# In another tab, open your personal email and get the code from the verification email <br />
# Return to the activation page and enter the code from the verification email <br />
# Set a secure password containing at least 8 characters, at least one capital and lower case letter, and at least one number or special character <br />
# Save your password and move to Step 2! <br />
<br />
===Step 2: Sign into My Evergreen to generate M365 licenses===<br />
# Go to [https://my.evergreen.edu my.evergreen.edu]<br />
# Log in for the first time with the temporary @evergreen.edu username and password. <br />
# Upon successfully logging in, you will be prompted to agree to a few different college policies. Accepting these policies creates your Evergreen student email inbox, so please don't skip over these agreements!<br />
# Once you have accepted these policies, you will be directed to the my.evergreen home page with access to your Evergreen resources.<br />
<br />
=== Step 3: Select a new username ===<br />
# From the My.Evergreen home page, select the "Profile" link at the top right<br />
# Under Settings (on the right), click on the "Change username" link to enter the username change portal <br />
# Choose your username from the five options presented. The first three options are variations on the first and last name the college has on file for you. We recommend picking one that is easy for you to remember. <br />
# Confirm and save your username.<br />
<br><br />
Please note: New usernames should sync with all systems within an hour. You will receive an email notification once your new username is ready for use. <br />
<br><br />
<br><br />
If you need to sign in to [https://my.evergreen.edu my.evergreen.edu] before your username is active, you can use the temporary username.<br />
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[[Category:Evergreen Account]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Email_Forwarding&diff=43272Email Forwarding2022-03-02T21:21:58Z<p>Mariea: </p>
<hr />
<div>__NOTOC__<br />
<br />
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On Monday, March 21, 2022, The Evergreen State College will end the ability for students to forward their @evergreen.edu email to external email providers such as Gmail, Hotmail, etc.<br />
</div><br />
<br />
===Why did we make this change?===<br />
Historically email forwarding was needed to overcome resource constraints related to the small (50MB) mailbox quota. Student inboxes would frequently fill up, preventing students from receiving new messages. When the college migrated student mailboxes to the office.com cloud-based platform, the project steering committee decided to disable email forwarding because there was no longer a cap on storage capacity. Forwarding was terminated for staff and faculty at that time. As security and identity theft threats have increases the time has come to end the service for students as well. We've addressed the various challenges presented by email forwarding in detail below:<br />
<br><br />
===Privacy Policies===<br />
For more information, please review [https://privacy.microsoft.com/en-us Microsoft's privacy policy] and [https://www.evergreen.edu/about/privacy the college's policy].<br />
<br><br><br />
====Missed communications====<br />
*External email providers (Gmail, Yahoo, Hotmail, etc.) frequently mail from @evergreen.edu as spam/junk resulting in missed communications.<br />
*We cannot verify 3rd party email address meaning typos can forward email into the void.<br />
*A copy does not remain in your @evergreen.edu mailbox once it’s forwarded. We need students to have a reliable form of contact for important internal communications.<br />
<br />
<br />
====Data Security====<br />
*Third party email addresses make it difficult for offices to readily identify if they are communicating with an authenticated student.<br />
*Students can potentially forward email to a parent or partner where information shared may not be in adherence of FERPA. <br />
*Malware/spam and phishing emails that are delivered to evergreen.edu mailboxes are routinely deleted once identified before users open. Once a message is forwarded to a third party provider, we can no longer remove potentially dangerous messages.<br />
<br />
<br />
====Public Records====<br />
*According to Evergreen’s public records officer, the account to which messages are forwarded may become discoverable under a public records request. It would require a court order because student email is protected by FERPA, but this puts students at-risk for having the contents of what they may believe to be their private email account become public.<br />
<br />
====Platform continuity====<br />
*Evergreen has partnered with Microsoft for efficiency, security, and manageable enterprise productivity software. Our students therefore must become familiar with and proficient in using M365 applications, including Outlook.<br />
*Allowing users to cross platforms to Google or others causes confusion between students and faculty.<br />
*Microsoft remains the dominant platform in business and higher education. Building our students proficiency in the latest Microsoft tools is a benefit to them upon graduation.<br />
<br />
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[[Category:Email]]<br />
[[Category: Microsoft 365]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Email_Forwarding&diff=43271Email Forwarding2022-03-02T21:21:14Z<p>Mariea: </p>
<hr />
<div>__NOTOC__<br />
<br />
<div class="container-fluid"><br />
<div class="row"><br />
<div class="col-md-8"><br />
<div class="lead"><br />
On Monday, March 21, 2022, The Evergreen State College will end the ability for students to forward their @evergreen.edu email to external email providers such as Gmail, Hotmail, etc.<br />
</div><br />
<br />
===Why did we make this change?===<br />
Historically email forwarding was needed to overcome resource constraints related to the small (50MB) mailbox quota. Student inboxes would frequently fill up, preventing students from receiving new messages. When the college migrated student mailboxes to the office.com cloud-based platform, the project steering committee decided to disable email forwarding because there was no longer a cap on storage capacity. Forwarding was terminated for staff and faculty at that time. As security and identity theft threats have increases the time has come to end the service for students as well. We've addressed the various challenges presented by email forwarding in detail below:<br />
<br><br><br />
===Privacy Policies===<br />
For more information, please review [https://privacy.microsoft.com/en-us Microsoft's privacy policy] and [https://www.evergreen.edu/about/privacy the college's policy].<br />
<br><br><br />
====Missed communications====<br />
*External email providers (Gmail, Yahoo, Hotmail, etc.) frequently mail from @evergreen.edu as spam/junk resulting in missed communications.<br />
*We cannot verify 3rd party email address meaning typos can forward email into the void.<br />
*A copy does not remain in your @evergreen.edu mailbox once it’s forwarded. We need students to have a reliable form of contact for important internal communications.<br />
<br />
<br />
====Data Security====<br />
*Third party email addresses make it difficult for offices to readily identify if they are communicating with an authenticated student.<br />
*Students can potentially forward email to a parent or partner where information shared may not be in adherence of FERPA. <br />
*Malware/spam and phishing emails that are delivered to evergreen.edu mailboxes are routinely deleted once identified before users open. Once a message is forwarded to a third party provider, we can no longer remove potentially dangerous messages.<br />
<br />
<br />
====Public Records====<br />
*According to Evergreen’s public records officer, the account to which messages are forwarded may become discoverable under a public records request. It would require a court order because student email is protected by FERPA, but this puts students at-risk for having the contents of what they may believe to be their private email account become public.<br />
<br />
====Platform continuity====<br />
*Evergreen has partnered with Microsoft for efficiency, security, and manageable enterprise productivity software. Our students therefore must become familiar with and proficient in using M365 applications, including Outlook.<br />
*Allowing users to cross platforms to Google or others causes confusion between students and faculty.<br />
*Microsoft remains the dominant platform in business and higher education. Building our students proficiency in the latest Microsoft tools is a benefit to them upon graduation.<br />
<br />
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[[Category:Email]]<br />
[[Category: Microsoft 365]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Email_Forwarding&diff=43267Email Forwarding2022-03-01T18:01:26Z<p>Mariea: </p>
<hr />
<div>__NOTOC__<br />
<br />
<div class="container-fluid"><br />
<div class="row"><br />
<div class="col-md-8"><br />
<div class="lead"><br />
On Monday, March 21, 2022, The Evergreen State College will end the ability for students to forward their @evergreen.edu email to external email providers such as Gmail, Hotmail, etc.<br />
</div><br />
<br />
===Why did we make this change?===<br />
Historically email forwarding was needed to overcome resource constraints related to the small (50MB) mailbox quota. Student inboxes would frequently fill up, preventing students from receiving new messages. When the college migrated student mailboxes to the office.com cloud-based platform, the project steering committee decided to disable email forwarding because there was no longer a cap on storage capacity. Forwarding was terminated for staff and faculty at that time. As security and identity theft threats have increases the time has come to end the service for students as well. We've addressed the various challenges presented by email forwarding in detail below:<br />
<br><br><br />
====Missed communications====<br />
*External email providers (Gmail, Yahoo, Hotmail, etc.) frequently mail from @evergreen.edu as spam/junk resulting in missed communications.<br />
*We cannot verify 3rd party email address meaning typos can forward email into the void.<br />
*A copy does not remain in your @evergreen.edu mailbox once it’s forwarded. We need students to have a reliable form of contact for important internal communications.<br />
<br />
<br />
====Data Security====<br />
*Third party email addresses make it difficult for offices to readily identify if they are communicating with an authenticated student.<br />
*Students can potentially forward email to a parent or partner where information shared may not be in adherence of FERPA. <br />
*Malware/spam and phishing emails that are delivered to evergreen.edu mailboxes are routinely deleted once identified before users open. Once a message is forwarded to a third party provider, we can no longer remove potentially dangerous messages.<br />
<br />
<br />
====Public Records====<br />
*According to Evergreen’s public records officer, the account to which messages are forwarded may become discoverable under a public records request. It would require a court order because student email is protected by FERPA, but this puts students at-risk for having the contents of what they may believe to be their private email account become public.<br />
<br />
====Platform continuity====<br />
*Evergreen has partnered with Microsoft for efficiency, security, and manageable enterprise productivity software. Our students therefore must become familiar with and proficient in using M365 applications, including Outlook.<br />
*Allowing users to cross platforms to Google or others causes confusion between students and faculty.<br />
*Microsoft remains the dominant platform in business and higher education. Building our students proficiency in the latest Microsoft tools is a benefit to them upon graduation.<br />
<br />
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[[Category:Email]]<br />
[[Category: Microsoft 365]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Email_Forwarding&diff=43266Email Forwarding2022-03-01T18:01:16Z<p>Mariea: </p>
<hr />
<div>__NOTOC__<br />
<br />
<div class="container-fluid"><br />
<div class="row"><br />
<div class="col-md-8"><br />
<div class="lead"><br />
On Monday, March 21, 2022, The Evergreen State College will end the ability for students to forward their @evergreen.edu email to external email providers such as Gmail, Hotmail, etc.<br />
</div><br />
<br />
===Why did we make this change?===<br />
Historically email forwarding was needed to overcome resource constraints related to the small (50MB) mailbox quota. Student inboxes would frequently fill up, preventing students from receiving new messages. When the college migrated student mailboxes to the office.com cloud-based platform, the project steering committee decided to disable email forwarding because there was no longer a cap on storage capacity. Forwarding was terminated for staff and faculty at that time. As security and identity theft threats have increases the time has come to end the service for students as well. We've addressed the various challenges presented by email forwarding in detail below:<br />
<br><br />
====Missed communications====<br />
*External email providers (Gmail, Yahoo, Hotmail, etc.) frequently mail from @evergreen.edu as spam/junk resulting in missed communications.<br />
*We cannot verify 3rd party email address meaning typos can forward email into the void.<br />
*A copy does not remain in your @evergreen.edu mailbox once it’s forwarded. We need students to have a reliable form of contact for important internal communications.<br />
<br />
<br />
====Data Security====<br />
*Third party email addresses make it difficult for offices to readily identify if they are communicating with an authenticated student.<br />
*Students can potentially forward email to a parent or partner where information shared may not be in adherence of FERPA. <br />
*Malware/spam and phishing emails that are delivered to evergreen.edu mailboxes are routinely deleted once identified before users open. Once a message is forwarded to a third party provider, we can no longer remove potentially dangerous messages.<br />
<br />
<br />
====Public Records====<br />
*According to Evergreen’s public records officer, the account to which messages are forwarded may become discoverable under a public records request. It would require a court order because student email is protected by FERPA, but this puts students at-risk for having the contents of what they may believe to be their private email account become public.<br />
<br />
====Platform continuity====<br />
*Evergreen has partnered with Microsoft for efficiency, security, and manageable enterprise productivity software. Our students therefore must become familiar with and proficient in using M365 applications, including Outlook.<br />
*Allowing users to cross platforms to Google or others causes confusion between students and faculty.<br />
*Microsoft remains the dominant platform in business and higher education. Building our students proficiency in the latest Microsoft tools is a benefit to them upon graduation.<br />
<br />
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[[Category:Email]]<br />
[[Category: Microsoft 365]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Email_Forwarding&diff=43265Email Forwarding2022-03-01T18:00:57Z<p>Mariea: </p>
<hr />
<div>__NOTOC__<br />
<br />
<div class="container-fluid"><br />
<div class="row"><br />
<div class="col-md-8"><br />
<div class="lead"><br />
On Monday, March 21, 2022, The Evergreen State College will end the ability for students to forward their @evergreen.edu email to external email providers such as Gmail, Hotmail, etc.<br />
</div><br />
<br />
===Why did we make this change?===<br />
Historically email forwarding was needed to overcome resource constraints related to the small (50MB) mailbox quota. Student inboxes would frequently fill up, preventing students from receiving new messages. When the college migrated student mailboxes to the office.com cloud-based platform, the project steering committee decided to disable email forwarding because there was no longer a cap on storage capacity. Forwarding was terminated for staff and faculty at that time. As security and identity theft threats have increases the time has come to end the service for students as well. We've addressed the various challenges presented by email forwarding in detail below:<br />
<br />
====Missed communications====<br />
*External email providers (Gmail, Yahoo, Hotmail, etc.) frequently mail from @evergreen.edu as spam/junk resulting in missed communications.<br />
*We cannot verify 3rd party email address meaning typos can forward email into the void.<br />
*A copy does not remain in your @evergreen.edu mailbox once it’s forwarded. We need students to have a reliable form of contact for important internal communications.<br />
<br />
<br />
====Data Security====<br />
*Third party email addresses make it difficult for offices to readily identify if they are communicating with an authenticated student.<br />
*Students can potentially forward email to a parent or partner where information shared may not be in adherence of FERPA. <br />
*Malware/spam and phishing emails that are delivered to evergreen.edu mailboxes are routinely deleted once identified before users open. Once a message is forwarded to a third party provider, we can no longer remove potentially dangerous messages.<br />
<br />
<br />
====Public Records====<br />
*According to Evergreen’s public records officer, the account to which messages are forwarded may become discoverable under a public records request. It would require a court order because student email is protected by FERPA, but this puts students at-risk for having the contents of what they may believe to be their private email account become public.<br />
<br />
====Platform continuity====<br />
*Evergreen has partnered with Microsoft for efficiency, security, and manageable enterprise productivity software. Our students therefore must become familiar with and proficient in using M365 applications, including Outlook.<br />
*Allowing users to cross platforms to Google or others causes confusion between students and faculty.<br />
*Microsoft remains the dominant platform in business and higher education. Building our students proficiency in the latest Microsoft tools is a benefit to them upon graduation.<br />
<br />
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[[Category:Email]]<br />
[[Category: Microsoft 365]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Email_Forwarding&diff=43264Email Forwarding2022-03-01T17:59:57Z<p>Mariea: Created page with "__NOTOC__ <div class="container-fluid"> <div class="row"> <div class="col-md-8"> <div class="lead"> On Monday, March 21, 2022, The Evergreen State College will end the abilit..."</p>
<hr />
<div>__NOTOC__<br />
<br />
<div class="container-fluid"><br />
<div class="row"><br />
<div class="col-md-8"><br />
<div class="lead"><br />
On Monday, March 21, 2022, The Evergreen State College will end the ability for students to forward their @evergreen.edu email to external email providers such as Gmail, Hotmail, etc.<br />
</div><br />
<br />
===Why did we make this change?===<br />
Historically email forwarding was needed to overcome resource constraints related to the small (50MB) mailbox quota. Student inboxes would frequently fill up, preventing students from receiving new messages. When the college migrated student mailboxes to the office.com cloud-based platform, the project steering committee decided to disable email forwarding because there was no longer a cap on storage capacity. Forwarding was terminated for staff and faculty at that time. As security and identity theft threats have increases the time has come to end the service for students as well. We've addressed the various challenges presented by email forwarding in detail below:<br />
<br />
====Missed communications====<br />
*External email providers (Gmail, Yahoo, Hotmail, etc.) frequently mail from @evergreen.edu as spam/junk resulting in missed communications.<br />
*We cannot verify 3rd party email address meaning typos can forward email into the void.<br />
*A copy does not remain in your @evergreen.edu mailbox once it’s forwarded. We need students to have a reliable form of contact for important internal communications.<br />
<br />
<br />
====Data Security====<br />
*Third party email addresses make it difficult for offices to readily identify if they are communicating with an authenticated student.<br />
*Students can potentially forward email to a parent or partner where information shared may not be in adherence of FERPA. <br />
*Malware/spam and phishing emails that are delivered to evergreen.edu mailboxes are routinely deleted once identified before users open. Once a message is forwarded to a third party provider, we can no longer remove potentially dangerous messages.<br />
<br />
<br />
====Public Records====<br />
*According to Evergreen’s public records officer, the account to which messages are forwarded may become discoverable under a public records request. It would require a court order because student email is protected by FERPA, but this puts students at-risk for having the contents of what they may believe to be their private email account become public.<br />
<br />
====Platform continuity====<br />
*Evergreen has partnered with Microsoft for efficiency, security, and manageable enterprise productivity software. Our students therefore must become familiar with and proficient in using M365 applications, including Outlook.<br />
*Allowing users to cross platforms to Google or others causes confusion between students and faculty.<br />
*Microsoft remains the dominant platform in business and higher education. Building our students proficiency in the latest Microsoft tools is a benefit to them upon graduation.<br />
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[[Category:Email]]<br />
[[Category: Microsoft 365]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=First_time_login_(activation)_-_Staff_%26_Faculty&diff=43240First time login (activation) - Staff & Faculty2022-02-16T21:59:05Z<p>Mariea: </p>
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The Technology Support Center (TSC) provides technology and account support for Evergreen staff and faculty.<br />
</div><br />
<br />
====Activate your Evergreen employee account====<br />
Your Evergreen employee account is generated after your hiring forms have been processed and applied in the system. When your account is ready, you will receive an activation email titled "'''Evergreen State College Account Activation'''". This is sent to the personal email you provided during the hiring process. Your supervisor receives the same account activation email via their Evergreen Outlook mailbox.<br />
<br />
During the activation process, you will set a secure password, update your authentication email/phone, and accept required college policies which provision your Microsoft 365 licenses. If you did not receive the authentication email or did not have an alternate email set up in our system, please contact the Technology Support Center at 360-867-6627 or submit a ticket at [https://help.evergreen.edu help.evergreen.edu].<br />
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[[Category:Evergreen Account]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=First_time_login_(activation)_-_Staff_%26_Faculty&diff=43239First time login (activation) - Staff & Faculty2022-02-16T21:57:25Z<p>Mariea: </p>
<hr />
<div><br />
<div class="container-fluid"><br />
<div class="row"><br />
<div class="col-md-8"><br />
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The Technology Support Center (TSC) provides technology and account support for Evergreen staff and faculty.<br />
</div><br />
<br />
====Activate your Evergreen employee account====<br />
Your Evergreen employee account is generated after your hiring forms have been processed and applied in the system. When your account is ready, you will receive an activation email titled "'''Evergreen State College Account Activation'''". This is sent to the personal email you provided during the hiring process. Your supervisor receives the same account activation email via their Evergreen Outlook mailbox.<br />
<br />
During the activation process, you will set your password, update your authentication email/phone, and accept required college policies which provision your Microsoft 365 licenses. If you did not receive the authentication email or did not have an alternate email set up in our system, please contact the Technology Support Center at 360-867-6627 or submit a ticket at [https://help.evergreen.edu help.evergreen.edu].<br />
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[[Category:Evergreen Account]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=First_time_login_(activation)_-_Staff_%26_Faculty&diff=43238First time login (activation) - Staff & Faculty2022-02-16T21:54:32Z<p>Mariea: </p>
<hr />
<div><br />
<div class="container-fluid"><br />
<div class="row"><br />
<div class="col-md-8"><br />
<div class="lead"><br />
The Technology Support Center (TSC) provides technology and account support for Evergreen staff and faculty.<br />
</div><br />
<br />
====Activate your Evergreen employee account====<br />
Your Evergreen employee account is generated after your hiring forms have been processed and applied in the system. When your account is ready, you will receive an activation email titled "'''Evergreen State College Account Activation'''". This is sent to the personal email you provided during the hiring process. Your supervisor receives the same account activation email via their Evergreen Outlook mailbox.<br />
<br />
During the activation process, you will set your password, update your authentication email/phone, and accept required college policies. If you did not receive the authentication email or did not have an alternate email set up in our system, please contact the Technology Support Center at 360-867-6627 or submit a ticket at [https://help.evergreen.edu help.evergreen.edu].<br />
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[[Category:Evergreen Account]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_365_Apps&diff=43191Microsoft 365 Apps2022-01-25T22:21:05Z<p>Mariea: </p>
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<div>{{TwoColumn|lead=<br />
Microsoft 365 is available for all members of the Evergreen community. <br />
|content=<br />
===What's available?===<br />
Access these resources by visiting '''office.com''' and logging in with your Evergreen credentials:<br />
* Outlook mailbox with 1TB of mail storage<br />
* 1TB of file storage on OneDrive<br />
* Microsoft 365 desktop, web and mobile apps, including Word, Excel, Powerpoint, Teams, and more<br />
<br />
<br />
===Student access to Microsoft 365 offers:===<br />
* Free (for the time you're a student) downloads of the Office suite (Word, PowerPoint, Excel, etc) for up to five devices <br />
* Web-based access to the same programs listed above and some additional features like OneNote (a note-taking app) <br />
* 1TB free cloud storage via OneDrive<br />
<br />
<br />
<br />
===Upon successful sign in, you should see a page that looks like this:===<br />
[[File:Officeapps.JPG|300px|Portal.office.com homepage]]<br />
<br><br><br />
<br />
===How to download/install Office:===<br />
* Click the "''Install Office''" button at the top right of the page<br />
*Select "Office 365 Apps" to download the full suite, or "Other install options" to download individual applications<br />
* Open the installer once it finishes downloading<br />
* Follow the instructions provided per your operating system<br />
** Note: If you receive an error indicating that you don't have admin rights, please submit a ticket at https://help.evergreen.edu for further assistance.<br />
<br />
<br />
===Office365 on your Chromebook===<br />
* Microsoft 365 web apps are the only form currently supported on Chromebooks and Chrome OS<br />
<br />
<br />
<br />
===What happens when I leave the college?===<br />
* If you graduate from the college, your student account remains active for 1 calendar year after your last enrolled quarter. We recommend transferring files as soon as possible after graduation to avoid any lost files after your account is deprovisioned.<br />
* If you withdraw from the college, your student account is deprovisioned around week 3 of the first quarter you're no longer enrolled. That is, if you last attended Fall quarter, your student account and all associated tech resources will be deprovisioned in week 3 of Winter quarter. We recommend transferring files before the start of the next quarter to avoid any lost files after your account is deprovisioned.<br />
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[[Category: Microsoft 365]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=OneDrive_for_Students&diff=43190OneDrive for Students2022-01-25T22:16:54Z<p>Mariea: </p>
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<div>__NOTOC__<br />
{{Landing|lead=<br />
Evergreen provides access to Microsoft 365 apps to all enrolled students. Every student gets 1TB of cloud storage via OneDrive. <br />
|content=<br />
OneDrive is Microsoft's file storage system. Sign in to OneDrive with your Evergreen student account to sync files across devices, share files with classmates and faculty, and access files from the web, desktop, or mobile apps. OneDrive allows you to access your files from any device, anywhere, anytime.<br />
<br />
The articles below provide information for managing and accessing this valuable repository.<br />
|col1=<br />
====Help for General Use====<br />
Setup, management, troubleshooting, and more<br />
<br />
* [[OneDrive_Features | What can I do with OneDrive?]]<br />
* [[Office_365_Apps | Install Microsoft 365 apps]]<br />
* [https://support.microsoft.com/en-us/office/share-onedrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07 How do I share with other Greeners?] (The "Anyone" option is not available through Evergreen's MS 365.)<br />
* [[Office_365_Apps | What happens when I leave or Graduate?]]<br />
<br />
|col2=<br />
====Tips and Tricks====<br />
Information and guides on best practices<br />
*[https://support.office.com/en-us/article/Organize-documents-and-sites-in-Office-365-1a36030f-3e54-4c43-8401-b7bcd0d1c16b?CTT=5&origin=HA102822076&CorrelationId=351aeb9b-fff7-40ed-ac87-b03d8f959881&ui=en-US&rs=en-US&ad=US&ocmsassetID=HA102785966 Manage your OneDrive]<br />
*[https://products.office.com/en-US/office-system-requirements?CorrelationId=57b77d0a-791b-45eb-a478-9da3dd8a9e3d&ui=en-US&rs=en-US&ad=US System Requirements]<br />
<br />
====OneDrive Address====<br />
* [https://login.microsoftonline.com/?whr=evergreen.edu Evergreen OneDrive]<br />
<br />
|sidebar=<br />
{{GetHelp}}<br />
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[[category:File Space]]</div>Marieahttp://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_365_Apps&diff=43189Microsoft 365 Apps2022-01-25T22:07:32Z<p>Mariea: </p>
<hr />
<div>{{TwoColumn|lead=<br />
Microsoft/Office 365 is available for all members of the Evergreen community. <br />
|content=<br />
===What's available?===<br />
Access these resources by visiting '''office.com''' and logging in with your Evergreen credentials:<br />
* a mailbox with 1TB of mail storage<br />
* 1TB of file storage on OneDrive<br />
* the office suite, which includes Word, Excel, Powerpoint, and more <br />
<br />
<br />
===Student access to Microsoft 365 offers:===<br />
* Free (for the time you're a student) downloads of the Office suite (Word, PowerPoint, Excel, etc) for up to five devices <br />
* Web-based access to the same programs listed above and some additional features like OneNote (a note-taking app) <br />
* 1TB free cloud storage via OneDrive<br />
<br />
<br />
<br />
===Upon successful sign in, you should see a page that looks like this:===<br />
[[File:Officeapps.JPG|300px|Portal.office.com homepage]]<br />
<br><br><br />
<br />
===How to download/install Office:===<br />
* Click the "''Install Office''" button at the top right of the page<br />
*Select "Office 365 Apps" to download the full suite, or "Other install options" to download individual applications<br />
* Open the installer once it finishes downloading<br />
* Follow the instructions provided per your operating system<br />
** Note: If you receive an error indicating that you don't have admin rights, please submit a ticket at https://help.evergreen.edu for further assistance.<br />
<br />
<br />
===Office365 on your Chromebook===<br />
* Microsoft 365 web apps are the only form currently supported on Chromebooks and Chrome OS<br />
<br />
<br />
<br />
===What happens when I leave the college?===<br />
* If you graduate from the college, your student account remains active for 1 calendar year after your last enrolled quarter. We recommend transferring files as soon as possible after graduation to avoid any lost files after your account is deprovisioned.<br />
* If you withdraw from the college, your student account is deprovisioned around week 3 of the first quarter you're no longer enrolled. That is, if you last attended Fall quarter, your student account and all associated tech resources will be deprovisioned in week 3 of Winter quarter. We recommend transferring files before the start of the next quarter to avoid any lost files after your account is deprovisioned.<br />
<br />
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[[Category: Microsoft 365]]</div>Mariea