http://helpwiki.evergreen.edu/wiki/api.php?action=feedcontributions&feedformat=atom&user=Wbff4076Help Wiki - User contributions [en]2026-05-25T10:40:43ZUser contributionsMediaWiki 1.26.3http://helpwiki.evergreen.edu/wiki/index.php?title=OneDrive_Features&diff=48377OneDrive Features2026-05-15T22:35:36Z<p>Wbff4076: </p>
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OneDrive Features<br />
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=== Store and share files ===<br />
* Store HIPAA and FERPA protected data<br />
* Share files with evergreen.edu users<br />
* Access files using Web browsers or mobile devices<br />
* Access files directly from Microsoft Office desktop applications (with appropriate client software installed)<br />
* Synchronize your local files with files in OneDrive for Business document libraries (with appropriate client software installed)<br />
<br />
===Storage Quotas===<br />
As of June 2026<br />
* OneDrive Accounts: 100GB <br />
* Teams/SharePoint Sites: 100GB <br />
* Student Email (Exchange): 50GB <br />
<br />
===Service restrictions and limitations===<br />
* [https://support.microsoft.com/en-us/office/restrictions-and-limitations-in-onedrive-and-sharepoint-64883a5d-228e-48f5-b3d2-eb39e07630fa?ui=en-us&rs=en-us&ad=us Restrictions and limitations in OneDrive and SharePoint]<br />
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{{OneDrive Help}}<br />
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{{M365 Help}}<br />
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{{GetHelp}}<br />
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}}<br />
[[Category: OneDrive]]<br />
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[[Category:OneDrive]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_365_Help&diff=48376Microsoft 365 Help2026-05-15T21:28:20Z<p>Wbff4076: </p>
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<div>__NOTOC__<br />
{{Landing|lead=<br />
[[File:Microsoft 365 Copilot.png|left|50px]] Microsoft 365 is the default productivity and collaboration suite for the college.<br />
|content=<br />
All Evergreen community members with an [[New Student Account Activation | active account]] have access to the Microsoft 365 apps and resources available at [https://m365.cloud.microsoft 365.cloud.microsoft].<br />
|col1=<br />
====Microsoft 365 Support Pages====<br />
*[[Email Help]]<br />
*[[My Evergreen Account Help]]<br />
*[[Getting Started with Teams|Microsoft Teams]]<br />
*[[Teams_Phone_Getting_Started|Teams Phone]]<br />
*[[Microsoft OneDrive]]<br />
*[[Canvas and Microsoft 365]]<br />
*[[Microsoft Bookings]]<br />
*[[Microsoft Project]]<br />
*[[Microsoft Lists]]<br />
<br />
<br />
====Related Sites and Resources====<br />
*[[Microsoft 365 Training Resources]]<br />
<br />
|col2=<br />
====All Microsoft 365 at Evergreen Related Articles====<br />
<categorytree mode=pages>Microsoft 365</categorytree><br />
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{{M365 Help}}<br />
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{{GetHelp}}<br />
}}<br />
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[[Category:Microsoft 365]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Template:OneDrive_Help&diff=48375Template:OneDrive Help2026-05-15T21:27:42Z<p>Wbff4076: </p>
<hr />
<div>====OneDrive Help====<br />
*[[Microsoft OneDrive]]<br />
*[[OneDrive Features]]<br />
*[[Sharing OneDrive Files]]<br />
*[[Move OneDrive Files to Teams]]<br />
*[[OneDrive for Students]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Template:M365_Help&diff=48374Template:M365 Help2026-05-15T21:23:12Z<p>Wbff4076: </p>
<hr />
<div>[[File:Microsoft 365 Copilot.png|left|20px]] <br />
====Microsoft 365 Help====<br />
*[[Microsoft 365 Help]]<br />
*[[Email Help]]<br />
*[[Getting Started with Teams|Microsoft Teams]]<br />
*[[Teams_Phone_Getting_Started|Teams Phone]]<br />
*[[Microsoft Copilot with Data Protection|Copilot]]<br />
*[[Microsoft OneDrive]]<br />
*[[Microsoft Bookings]]<br />
*[[Microsoft Project]]<br />
*[[Microsoft Lists]]<br />
*[[Microsoft Forms]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_OneDrive_FAQs&diff=48373Microsoft OneDrive FAQs2026-05-15T21:19:56Z<p>Wbff4076: Wbff4076 moved page Microsoft OneDrive FAQs to Microsoft OneDrive: removing FAQ</p>
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<div>#REDIRECT [[Microsoft OneDrive]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_OneDrive&diff=48372Microsoft OneDrive2026-05-15T21:19:55Z<p>Wbff4076: Wbff4076 moved page Microsoft OneDrive FAQs to Microsoft OneDrive: removing FAQ</p>
<hr />
<div>__NOTOC__<br />
{{TwoColumn|lead=<br />
OneDrive is a cloud service that allows you to connect and sync all your personal files (MyFiles) to your devices, along with accessing documents shared with you from SharePoint-Teams.<hr /><br />
|content=<br />
<br />
===Accessing OneDrive===<br />
* [https://office.com/ From a web browser]<br />
* [https://www.microsoft.com/en-us/microsoft-365/onedrive/download From the app]<br />
* [https://support.microsoft.com/en-us/office/restrictions-and-limitations-in-onedrive-and-sharepoint-64883a5d-228e-48f5-b3d2-eb39e07630fa?ui=en-us&rs=en-us&ad=us Restrictions and limitations in OneDrive-SharePoint]<br />
<br />
===Training Resources===<br />
* [https://youtu.be/dNY3b2VJHA0?si=TlDQkf-bM30O4vTa OneDrive vs SharePoint: What’s the Difference? (YouTube)]<br />
* [https://support.microsoft.com/en-us/onedrive OneDrive help and learning (Microsoft) ]<br />
<br />
===Staff and Faculty: ===<br />
====What does it mean to use OneDrive at Evergreen? What about my office share drives on Hurricane (H: Drive)?====<br />
* OneDrive at Evergreen will replace what is commonly called your (H:) drive or personal drive on the server called Hurricane. Save your draft or private documents here before you are ready to share them with your Team. <br />
* Storing your documents in OneDrive and Teams ensures that they are securely backed up, sharing permissions are managed, and available to you from any browser. <br />
* OneDrive and Teams allow the college to comply with public records retention and requests. Our Microsoft contract covers all of the legal compliances. See [https://www.microsoft.com/en-us/trust-center Microsoft's Trust Center]. <br />
<br />
====Sharing documents====<br />
* You can share your documents from OneDrive with other users who also have Evergreen credentials.<br />
* OneDrive MyFiles are best for drafts or private documents. We recommend work unit related work be stored in your SharePoint/Team document library.<br />
* To learn more about best practices for when to use which tool when (OneDrive, Teams or SharePoint) see: [https://youtu.be/kCgG0oxJQ1s?si=aemWMwPmsBEhoQyp OneDrive vs SharePoint vs Teams — What's the Difference? (YouTube)] <br />
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|sidebar=<br />
{{OneDrive Help}}<br />
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{{M365 Help}}<br />
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{{GetHelp}}<br />
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}}<br />
[[Category:Administrative]]<br />
[[Category: OneDrive]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_OneDrive&diff=48370Microsoft OneDrive2026-05-12T23:29:07Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
{{TwoColumn|lead=<br />
OneDrive is a cloud service that allows you to connect and sync all your personal files (MyFiles) to your devices, along with accessing documents shared with you from SharePoint-Teams.<hr /><br />
|content=<br />
<br />
===Accessing OneDrive===<br />
* [https://office.com/ From a web browser]<br />
* [https://www.microsoft.com/en-us/microsoft-365/onedrive/download From the app]<br />
* [https://support.microsoft.com/en-us/office/restrictions-and-limitations-in-onedrive-and-sharepoint-64883a5d-228e-48f5-b3d2-eb39e07630fa?ui=en-us&rs=en-us&ad=us Restrictions and limitations in OneDrive-SharePoint]<br />
<br />
===Training Resources===<br />
* [https://youtu.be/dNY3b2VJHA0?si=TlDQkf-bM30O4vTa OneDrive vs SharePoint: What’s the Difference? (YouTube)]<br />
* [https://support.microsoft.com/en-us/onedrive OneDrive help and learning (Microsoft) ]<br />
<br />
===Staff and Faculty: ===<br />
====What does it mean to use OneDrive at Evergreen? What about my office share drives on Hurricane (H: Drive)?====<br />
* OneDrive at Evergreen will replace what is commonly called your (H:) drive or personal drive on the server called Hurricane. Save your draft or private documents here before you are ready to share them with your Team. <br />
* Storing your documents in OneDrive and Teams ensures that they are securely backed up, sharing permissions are managed, and available to you from any browser. <br />
* OneDrive and Teams allow the college to comply with public records retention and requests. Our Microsoft contract covers all of the legal compliances. See [https://www.microsoft.com/en-us/trust-center Microsoft's Trust Center]. <br />
<br />
====Sharing documents====<br />
* You can share your documents from OneDrive with other users who also have Evergreen credentials.<br />
* OneDrive MyFiles are best for drafts or private documents. We recommend work unit related work be stored in your SharePoint/Team document library.<br />
* To learn more about best practices for when to use which tool when (OneDrive, Teams or SharePoint) see: [https://youtu.be/kCgG0oxJQ1s?si=aemWMwPmsBEhoQyp OneDrive vs SharePoint vs Teams — What's the Difference? (YouTube)] <br />
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|sidebar=<br />
{{OneDrive Help}}<br />
----<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
}}<br />
[[Category:Administrative]]<br />
[[Category: OneDrive]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_OneDrive&diff=48369Microsoft OneDrive2026-05-12T23:16:28Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
{{TwoColumn|lead=<br />
OneDrive is a cloud service that allows you to connect and sync all your personal files (MyFiles) to your devices, along with accessing documents shared with you from SharePoint-Teams.<hr /><br />
|content=<br />
<br />
===Accessing OneDrive===<br />
* [https://office.com/ From a web browser]<br />
* [https://www.microsoft.com/en-us/microsoft-365/onedrive/download From the app]<br />
* [https://support.microsoft.com/en-us/office/restrictions-and-limitations-in-onedrive-and-sharepoint-64883a5d-228e-48f5-b3d2-eb39e07630fa?ui=en-us&rs=en-us&ad=us Restrictions and limitations in OneDrive-SharePoint]<br />
<br />
===Training Resources===<br />
* [https://youtu.be/dNY3b2VJHA0?si=TlDQkf-bM30O4vTa OneDrive vs SharePoint: What’s the Difference? (YouTube)]<br />
* [https://support.microsoft.com/en-us/onedrive OneDrive help and learning (Microsoft) ]<br />
<br />
===Staff and Faculty: ===<br />
====What does it mean to use OneDrive at Evergreen? What about my office share drives on Hurricane (H: Drive)?====<br />
* OneDrive at Evergreen will replace what is commonly called your (H:) drive or personal drive on the server called Hurricane. Save your draft or private documents here before you are ready to share them with your Team. <br />
* Storing your documents in OneDrive and Teams ensures that they are securely backed up, sharing permissions are managed, and available to you from any browser. <br />
* OneDrive and Teams allow the college to comply with public records retention and requests. Our Microsoft contract covers all of the legal compliances. See [https://www.microsoft.com/en-us/trust-center Microsoft's Trust Center]. <br />
<br />
====Sharing documents====<br />
* You can share your documents from OneDrive with other users who also have Evergreen credentials.<br />
* OneDrive MyFiles are best for drafts or private documents. We recommend work unit related work be stored in your SharePoint/Team document library.<br />
* To learn more about best practices for when to use which tool when (OneDrive, Teams or SharePoint) see: [https://youtu.be/kCgG0oxJQ1s?si=0DbaV_Rvxb_S7jzt OneDrive vs SharePoint vs Teams — What's the Difference? (YouTube)] <br />
<br />
|sidebar=<br />
{{OneDrive Help}}<br />
----<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
}}<br />
[[Category:Administrative]]<br />
[[Category: OneDrive]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_OneDrive&diff=48368Microsoft OneDrive2026-05-12T22:59:10Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
{{TwoColumn|lead=<br />
OneDrive is a cloud service that allows you to connect and sync all your personal files (MyFiles) to your devices, along with accessing documents shared with you from SharePoint-Teams.<hr /><br />
|content=<br />
<br />
===Accessing OneDrive===<br />
* [https://office.com/ From a web browser]<br />
* [https://www.microsoft.com/en-us/microsoft-365/onedrive/download From the app]<br />
* [https://support.microsoft.com/en-us/office/restrictions-and-limitations-in-onedrive-and-sharepoint-64883a5d-228e-48f5-b3d2-eb39e07630fa?ui=en-us&rs=en-us&ad=us Restrictions and limitations in OneDrive-SharePoint]<br />
<br />
===Training Resources===<br />
* [https://youtu.be/dNY3b2VJHA0?si=TlDQkf-bM30O4vTa OneDrive vs SharePoint: What’s the Difference? (YouTube)]<br />
* [https://support.microsoft.com/en-us/onedrive OneDrive help and learning (Microsoft) ]<br />
<br />
===Staff and Faculty: ===<br />
====What does it mean to use OneDrive at Evergreen? What about my office share drives on Hurricane (H: Drive)?====<br />
* OneDrive at Evergreen will replace what is commonly called your (H:) drive or personal drive on the server called Hurricane and should be used the same way as you use your (H:) drive today. Save your draft college documents here before you are ready to share them with your Team. <br />
* Storing your documents in OneDrive and Teams ensures that they are securely backed up, sharing permissions are managed, and available to you from any browser. <br />
* OneDrive and Teams allow the college to comply with public records retention and requests. Our Microsoft contract covers all of the legal compliances. See [https://www.microsoft.com/en-us/trust-center Microsoft's Trust Center]. <br />
<br />
====Sharing documents====<br />
* You can share your documents from OneDrive with other users who have Evergreen credentials.<br />
* Microsoft Teams allows work groups to share documents owned by the work unit. Everyone in the work unit can share and contribute without needing to do individual sharing of documents and folders. Your current work unit file shares in the server called Hurricane and online at files.evergreen.edu will reside in Teams instead. Teams also allow the college to comply with public records retention, requests and legal compliances. <br />
* To learn more about best practices for when to use which tool when (OneDrive, Teams or SharePoint) see: [https://www.youtube.com/watch?v=5Mzb81zzFH0 Which tool when for files: SharePoint, OneDrive, or Microsoft Teams (YouTube) ] <br />
<br />
|sidebar=<br />
{{OneDrive Help}}<br />
----<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
}}<br />
[[Category:Administrative]]<br />
[[Category: OneDrive]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_OneDrive&diff=48367Microsoft OneDrive2026-05-12T19:55:47Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
{{TwoColumn|lead=<br />
OneDrive is a cloud service that allows you to connect and sync all your personal files (MyFiles) to your devices, along with accessing documents shared with you in SharePoint-Teams.<hr /><br />
|content=<br />
<br />
===Accessing OneDrive===<br />
* [https://office.com/ From a web browser]<br />
* [https://www.microsoft.com/en-us/microsoft-365/onedrive/download From the app]<br />
* [https://support.microsoft.com/en-us/office/restrictions-and-limitations-in-onedrive-and-sharepoint-64883a5d-228e-48f5-b3d2-eb39e07630fa?ui=en-us&rs=en-us&ad=us Restrictions and limitations in OneDrive-SharePoint]<br />
<br />
===Training Resources===<br />
* [https://youtu.be/dNY3b2VJHA0?si=TlDQkf-bM30O4vTa OneDrive vs SharePoint: What’s the Difference?]<br />
* [https://support.office.com/en-us/article/video-what-is-onedrive-work-or-school-10f5c3fd-b0f6-40e2-9059-04735ffe01b7?wt.mc_id=otc_onedrive What is OneDrive?]<br />
* [https://support.office.com/en-us/article/video-upload-files-and-folders-in-onedrive-work-or-school-5bd927ad-d186-495c-93e8-7ca116fe7b83?wt.mc_id=otc_onedrive How do I manage my files - upload files and folders?]<br />
* [https://support.office.com/en-us/article/video-share-files-and-folders-with-office-365-72f26d6c-bf9e-432c-8b96-e3c2437f5b65?wt.mc_id=otc_onedrive How do I share files and folders?]<br />
* [https://support.microsoft.com/en-us/office/get-notified-when-members-of-your-team-update-your-shared-file-9cc94893-02d5-4d96-9b3f-8b9414d5047a How to set alerts on files and folders in Teams]<br />
<br />
===Staff and Faculty: ===<br />
====What does it mean to use OneDrive at Evergreen? What about my office share drives on Hurricane (H: Drive)?====<br />
* OneDrive at Evergreen will eventually replace what is commonly called your (H:) drive or personal drive on the server called Hurricane and should be used the same way as you use your (H:) drive today. Save your draft college documents here before you are ready to share them with your Team. <br />
* Storing your documents in OneDrive and Teams ensures that they are securely backed up and available to you from any browser. <br />
* OneDrive and Teams allow the college to comply with public records retention and requests. Don’t worry, our Microsoft contract covers all of the legal compliances that we’re subject to. See [https://www.microsoft.com/en-us/trust-center Microsoft's Trust Center]. <br />
<br />
====Sharing documents====<br />
* You can share your documents from OneDrive with others who have Evergreen credentials. <br />
* Microsoft Teams allows work groups to share documents owned by the work unit. Everyone in the work unit can share and contribute without needing to do individual sharing of documents and folders. Your current work unit file shares in the server called Hurricane and online at files.evergreen.edu will reside in Teams instead. Teams also allow the college to comply with public records retention, requests and legal compliances. <br />
* To learn more about best practices for when to use which tool when (OneDrive, Teams or SharePoint) see: [https://www.youtube.com/watch?v=5Mzb81zzFH0 Which tool when for files: SharePoint, OneDrive, or Microsoft Teams (YouTube) ] <br />
<br />
|sidebar=<br />
{{OneDrive Help}}<br />
----<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
}}<br />
[[Category:Administrative]]<br />
[[Category: OneDrive]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_OneDrive&diff=48366Microsoft OneDrive2026-05-12T19:55:23Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
{{TwoColumn|lead=<br />
OneDrive is a cloud service that allows you to connect and sync all your personal files (MyFiles) to your devices, along with accessing documents shared with you in SharePoint-Teams.<hr /><br />
|content=<br />
<br />
===Accessing OneDrive===<br />
* [https://office.com/ From a web browser]<br />
* [https://www.microsoft.com/en-us/microsoft-365/onedrive/download From the app]<br />
* [https://support.microsoft.com/en-us/office/restrictions-and-limitations-in-onedrive-and-sharepoint-64883a5d-228e-48f5-b3d2-eb39e07630fa?ui=en-us&rs=en-us&ad=us Restrictions and limitations in OneDrive-SharePoint]<br />
<br />
===Training Resources===<br />
* [https://youtu.be/dNY3b2VJHA0?si=TlDQkf-bM30O4vTa <br />
OneDrive vs SharePoint: What’s the Difference?]<br />
* [https://support.office.com/en-us/article/video-what-is-onedrive-work-or-school-10f5c3fd-b0f6-40e2-9059-04735ffe01b7?wt.mc_id=otc_onedrive What is OneDrive?]<br />
* [https://support.office.com/en-us/article/video-upload-files-and-folders-in-onedrive-work-or-school-5bd927ad-d186-495c-93e8-7ca116fe7b83?wt.mc_id=otc_onedrive How do I manage my files - upload files and folders?]<br />
* [https://support.office.com/en-us/article/video-share-files-and-folders-with-office-365-72f26d6c-bf9e-432c-8b96-e3c2437f5b65?wt.mc_id=otc_onedrive How do I share files and folders?]<br />
* [https://support.microsoft.com/en-us/office/get-notified-when-members-of-your-team-update-your-shared-file-9cc94893-02d5-4d96-9b3f-8b9414d5047a How to set alerts on files and folders in Teams]<br />
<br />
===Staff and Faculty: ===<br />
====What does it mean to use OneDrive at Evergreen? What about my office share drives on Hurricane (H: Drive)?====<br />
* OneDrive at Evergreen will eventually replace what is commonly called your (H:) drive or personal drive on the server called Hurricane and should be used the same way as you use your (H:) drive today. Save your draft college documents here before you are ready to share them with your Team. <br />
* Storing your documents in OneDrive and Teams ensures that they are securely backed up and available to you from any browser. <br />
* OneDrive and Teams allow the college to comply with public records retention and requests. Don’t worry, our Microsoft contract covers all of the legal compliances that we’re subject to. See [https://www.microsoft.com/en-us/trust-center Microsoft's Trust Center]. <br />
<br />
====Sharing documents====<br />
* You can share your documents from OneDrive with others who have Evergreen credentials. <br />
* Microsoft Teams allows work groups to share documents owned by the work unit. Everyone in the work unit can share and contribute without needing to do individual sharing of documents and folders. Your current work unit file shares in the server called Hurricane and online at files.evergreen.edu will reside in Teams instead. Teams also allow the college to comply with public records retention, requests and legal compliances. <br />
* To learn more about best practices for when to use which tool when (OneDrive, Teams or SharePoint) see: [https://www.youtube.com/watch?v=5Mzb81zzFH0 Which tool when for files: SharePoint, OneDrive, or Microsoft Teams (YouTube) ] <br />
<br />
|sidebar=<br />
{{OneDrive Help}}<br />
----<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
}}<br />
[[Category:Administrative]]<br />
[[Category: OneDrive]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_OneDrive&diff=48365Microsoft OneDrive2026-05-12T19:15:52Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
{{TwoColumn|lead=<br />
OneDrive is the personal storage of files (me) that can be synced across your devices. SharePoint and Teams are the shared documents (we). You will be able to access your private (My Files) along with shared document from SharePoint-Teams.<hr /><br />
|content=<br />
<br />
* [https://support.office.com/en-us/article/video-what-is-onedrive-work-or-school-10f5c3fd-b0f6-40e2-9059-04735ffe01b7?wt.mc_id=otc_onedrive What is OneDrive?]<br />
* [https://support.office.com/en-us/article/video-upload-files-and-folders-in-onedrive-work-or-school-5bd927ad-d186-495c-93e8-7ca116fe7b83?wt.mc_id=otc_onedrive How do I manage my files - upload files and folders?]<br />
* [https://support.office.com/en-us/article/video-share-files-and-folders-with-office-365-72f26d6c-bf9e-432c-8b96-e3c2437f5b65?wt.mc_id=otc_onedrive How do I share files and folders?]<br />
* [https://support.microsoft.com/en-us/office/get-notified-when-members-of-your-team-update-your-shared-file-9cc94893-02d5-4d96-9b3f-8b9414d5047a How to set alerts on files and folders in Teams]<br />
<br />
===Staff and Faculty: ===<br />
====What does it mean to use OneDrive at Evergreen? What about my office share drives on Hurricane (H: Drive)?====<br />
* OneDrive at Evergreen will eventually replace what is commonly called your (H:) drive or personal drive on the server called Hurricane and should be used the same way as you use your (H:) drive today. Save your draft college documents here before you are ready to share them with your Team. <br />
* Storing your documents in OneDrive and Teams ensures that they are securely backed up and available to you from any browser. <br />
* OneDrive and Teams allow the college to comply with public records retention and requests. Don’t worry, our Microsoft contract covers all of the legal compliances that we’re subject to. See [https://www.microsoft.com/en-us/trust-center Microsoft's Trust Center]. <br />
<br />
====Sharing documents====<br />
* You can share your documents from OneDrive with others who have Evergreen credentials. <br />
* Microsoft Teams allows work groups to share documents owned by the work unit. Everyone in the work unit can share and contribute without needing to do individual sharing of documents and folders. Your current work unit file shares in the server called Hurricane and online at files.evergreen.edu will reside in Teams instead. Teams also allow the college to comply with public records retention, requests and legal compliances. <br />
* To learn more about best practices for when to use which tool when (OneDrive, Teams or SharePoint) see: [https://www.youtube.com/watch?v=5Mzb81zzFH0 Which tool when for files: SharePoint, OneDrive, or Microsoft Teams (YouTube) ] <br />
<br />
|sidebar=<br />
{{OneDrive Help}}<br />
----<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
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}}<br />
[[Category:Administrative]]<br />
[[Category: OneDrive]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Bootstrap_Infobox&diff=48363Bootstrap Infobox2026-05-11T22:19:00Z<p>Wbff4076: </p>
<hr />
<div><br />
*alert-danger: Indicates a dangerous or potentially negative action, typically displayed in red. <br />
===InfoBox===<br />
'''alert-info:''' Indicates a neutral, informative message, often displayed in blue. <br />
<pre> <div class="alert alert-info" role="alert">Informational alert</div> <br />
<br />
{{Infobox|content=<br />
I should be in a blue alert-info box.<br />
}}<br />
</pre><br />
{{Infobox|content=<br />
I should be in a blue Info box.<br />
}}<br />
===SuccessBox===<br />
alert-success: Indicates a successful or positive action, typically displayed in green. <br />
<pre> <div class="alert alert-success" role="alert">Success alert</div> <br />
<br />
{{SuccessBox|content=<br />
I should be in a blue alert-success box.<br />
}}<br />
</pre><br />
{{SuccessBox|content=<br />
I should be in a green Success box.<br />
}}<br />
===WarningBox===<br />
alert-warning: Indicates a warning that requires attention, typically displayed in yellow. <br />
<pre> <div class="alert alert-warning" role="alert">Warning alert</div> <br />
<br />
{{WarningBox|content=<br />
I should be in a yellow alert-warning box.<br />
}}<br />
</pre><br />
{{warningBox|content=<br />
I should be in a yellow Warning box.<br />
}}<br />
<br />
===Danger Box===<br />
alert-danger: Indicates a dangerous or potentially negative action, typically displayed in red. <br />
<pre> <div class="alert alert-danger" role="alert">Danger alert</div> <br />
<br />
{{DangerBox|content=<br />
I should be in a red alert-danger box.<br />
}}<br />
</pre><br />
{{DangerBox|content=<br />
I should be in a red Danger box.<br />
}}<br />
<br />
[[Category:Wiki Admin]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Template:DangerBox&diff=48360Template:DangerBox2026-05-11T18:55:22Z<p>Wbff4076: Created page with "<div class="alert alert-danger" role="alert">{{{content}}}</div>"</p>
<hr />
<div><div class="alert alert-danger" role="alert">{{{content}}}</div></div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Bootstrap_Infobox&diff=48359Bootstrap Infobox2026-05-11T18:52:52Z<p>Wbff4076: </p>
<hr />
<div><br />
*alert-danger: Indicates a dangerous or potentially negative action, typically displayed in red. <br />
===InfoBox===<br />
'''alert-info:''' Indicates a neutral, informative message, often displayed in blue. <br />
<pre> <div class="alert alert-info" role="alert">Informational alert</div> <br />
<br />
{{Infobox|content=<br />
I should be in a blue alert-info box.<br />
}}<br />
</pre><br />
{{Infobox|content=<br />
I should be in a blue Info box.<br />
}}<br />
===SuccessBox===<br />
alert-success: Indicates a successful or positive action, typically displayed in green. <br />
<pre> <div class="alert alert-success" role="alert">Success alert</div> <br />
<br />
{{SuccessBox|content=<br />
I should be in a blue alert-success box.<br />
}}<br />
</pre><br />
{{SuccessBox|content=<br />
I should be in a green Success box.<br />
}}<br />
===WarningBox===<br />
alert-warning: Indicates a warning that requires attention, typically displayed in yellow. <br />
<pre> <div class="alert alert-warning" role="alert">Warning alert</div> <br />
<br />
{{WarningBox|content=<br />
I should be in a yellow alert-warning box.<br />
}}<br />
</pre><br />
{{warningBox|content=<br />
I should be in a yellow Warning box.<br />
}}<br />
<br />
===Danger Box===<br />
alert-danger: Indicates a dangerous or potentially negative action, typically displayed in red. <br />
<pre> <div class="alert alert-danger" role="alert">Danger alert</div> <br />
<br />
{{DangerBox|content=<br />
I should be in a red alert-danger box.<br />
}}<br />
</pre><br />
{{DangerBox|content=<br />
I should be in a red danger box.<br />
}}<br />
<div class="alert alert-danger" role="alert">Danger Alert</div><br />
<br />
[[Category:Wiki Admin]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Bootstrap_Infobox&diff=48358Bootstrap Infobox2026-05-11T18:52:33Z<p>Wbff4076: </p>
<hr />
<div><br />
*alert-danger: Indicates a dangerous or potentially negative action, typically displayed in red. <br />
===InfoBox===<br />
'''alert-info:''' Indicates a neutral, informative message, often displayed in blue. <br />
<pre> <div class="alert alert-info" role="alert">Informational alert</div> <br />
<br />
{{Infobox|content=<br />
I should be in a blue alert-info box.<br />
}}<br />
</pre><br />
{{Infobox|content=<br />
I should be in a blue Info box.<br />
}}<br />
===SuccessBox===<br />
alert-success: Indicates a successful or positive action, typically displayed in green. <br />
<pre> <div class="alert alert-success" role="alert">Success alert</div> <br />
<br />
{{SuccessBox|content=<br />
I should be in a blue alert-success box.<br />
}}<br />
</pre><br />
{{SuccessBox|content=<br />
I should be in a green Success box.<br />
}}<br />
===WarningBox===<br />
alert-warning: Indicates a warning that requires attention, typically displayed in yellow. <br />
<pre> <div class="alert alert-warning" role="alert">Warning alert</div> <br />
<br />
{{WarningBox|content=<br />
I should be in a yellow alert-warning box.<br />
}}<br />
</pre><br />
{{warningBox|content=<br />
I should be in a yellow Warning box.<br />
}}<br />
<br />
<br />
===Danger Box===<br />
alert-danger: Indicates a dangerous or potentially negative action, typically displayed in red. <br />
<pre> <div class="alert alert-danger" role="alert">Danger alert</div> <br />
<br />
{{DangerBox|content=<br />
I should be in a red alert-danger box.<br />
}}<br />
</pre><br />
{{DangerBox|content=<br />
I should be in a red danger box.<br />
}}<br />
<div class="alert alert-danger" role="alert">Danger Alert</div><br />
<br />
[[Category:Wiki Admin]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Moving_files_between_Teams_and_OneDrive&diff=48350Moving files between Teams and OneDrive2026-05-11T17:55:21Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
{{TwoColumn|lead= <br />
[[File:Teams-logo.png|75px|left]] Documents should ideally be stored in the corresponding work unit Team or Academic Team. OneDrive is ideal for drafts and personal documents that are tied to an individual user account.<br />
|content=<br />
<br />
=== From OneDrive to Teams ===<br />
The easiest way to move or copy a file from '''OneDrive''' to '''Teams''' is from within the '''Teams''' desktop app or '''Teams''' web client.<br />
# In the '''Teams''' app click on '''Files''' on the far left.<br />
# In the '''Files''' column click on '''OneDrive'''.<br />
# Find the file or files that you need to move or copy..<br />
# Click the selection check box on the left.<br />
# In the top bar click on '''Move''' or '''Copy'''.<br />
# In the new window that opens click on '''Browse Teams and Channels'''.<br />
# A list of all the teams that you belong to will load. Select the desired team.<br />
# Select the channel. If there is a folder in the channel a folder can be selected if needed. <br />
# Click '''Copy''' or '''Move'''<br />
<br />
<br />
=== From Teams to OneDrive or another Channel ===<br />
Files can be moved or copied from a Teams channels to your OneDrive or another channel.<br />
# In the '''Teams''' app click on '''Teams''' the far left.<br />
# Find the team and channel that contain the files to be moved or copied.<br />
# Click on the '''Files''' tab of the selected channel.<br />
# Find the file or files that you need to move or copy.<br />
# Click the selection check box on the left.<br />
# In the top bar click on the three horizontal dots and select '''Move''' or '''Copy'''.<br />
## To move or copy to another Team or channel select <nowiki/>'''Browse Teams and Channels'''.<br />
## To move or copy to your '''OneDrive''' select '''OneDrive'''.<br />
# Find the desired folder in the channel or '''OneDrive'''.<br />
# Click '''Copy''' or '''Move'''.<br />
<br />
===Bulk Moving/Copying===<br />
* If copying multiple files, or deeply nested folders it is recommended to do some from the SharePoint interface vs using Teams. <br />
* Verify all content has successfully moved over. There can be a delay with file directories updating, or Teams cache needing to be cleared especially if you are moving contents from the Teams app.<br />
<br />
=== Advanced Features ===<br />
You can synchronize your OneDrive and Teams files to your encrypted, local college-owned computer. To protect college information and individual privacy, please do not sync with personal computers or devices.<br />
<br />
==== [https://support.microsoft.com/en-us/office/sync-files-with-onedrive-in-windows-615391c4-2bd3-4aae-a42a-858262e42a49#bkmk_install Using Windows File Explorer and OneDrive Sync] ==== <br />
==== [https://support.microsoft.com/en-us/office/sync-sharepoint-and-teams-files-with-your-computer-6de9ede8-5b6e-4503-80b2-6190f3354a88#bkmk_setup Using Windows File Explorer and Teams Sync] ====<br />
<br />
|sidebar=<br />
{{TeamsHelp}}<br />
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{{OneDrive Help}}<br />
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{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
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}}<br />
<br />
[[Category:Teams]]<br />
[[Category: OneDrive]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_Bookings&diff=48347Microsoft Bookings2026-05-06T21:02:55Z<p>Wbff4076: </p>
<hr />
<div>{{TwoColumn|lead=<br />
Track, manage, and organize your team's appointments and calendars all in one place. <br />
|content=<br />
<hr /><br />
===About===<br />
Microsoft Bookings includes a web-based booking calendar and integrates with Outlook to optimize your staff’s calendar and give your customers flexibility to book a time that works best for them. <br />
===Requesting a Shared Bookings Calendar for Your Group===<br />
Shared Bookings Calendars can be requested via [https://forms.office.com/r/N978eF6R9h Technology Support Request].<br />
<br />
===Getting Started with Bookings===<br />
The following tutorials are a great way to get started using Microsoft Bookings:<br />
* [https://learn.microsoft.com/en-us/microsoft-365/bookings/bookings-overview?view=o365-worldwide Learn more about Bookings]<br />
* [https://learn.microsoft.com/en-us/microsoft-365/bookings/bookings-faq?view=o365-worldwide Bookings Frequently Asked Questions ]<br />
<br />
===Troubleshooting Bookings===<br />
* [[Microsoft Bookings: Staff Outlook Calendar Not Syncing]]<br />
<br />
<br />
<br />
|sidebar=<br />
{{M365 Help}}<br />
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----<br />
{{GetHelp}}<br />
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}}<br />
<br />
[[Category:Microsoft Bookings]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_OneDrive&diff=48346Microsoft OneDrive2026-05-06T20:31:43Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
{{TwoColumn|lead=<br />
Answers to common questions about using Microsoft OneDrive at Evergreen.<br />
<hr /><br />
|content=<br />
<br />
* [https://support.office.com/en-us/article/video-what-is-onedrive-work-or-school-10f5c3fd-b0f6-40e2-9059-04735ffe01b7?wt.mc_id=otc_onedrive What is OneDrive?]<br />
* [https://support.office.com/en-us/article/video-upload-files-and-folders-in-onedrive-work-or-school-5bd927ad-d186-495c-93e8-7ca116fe7b83?wt.mc_id=otc_onedrive How do I manage my files - upload files and folders?]<br />
* [https://support.office.com/en-us/article/video-share-files-and-folders-with-office-365-72f26d6c-bf9e-432c-8b96-e3c2437f5b65?wt.mc_id=otc_onedrive How do I share files and folders?]<br />
* [https://support.microsoft.com/en-us/office/get-notified-when-members-of-your-team-update-your-shared-file-9cc94893-02d5-4d96-9b3f-8b9414d5047a How to set alerts on files and folders in Teams]<br />
<br />
===Staff and Faculty: ===<br />
====What does it mean to use OneDrive at Evergreen? What about my office share drives on Hurricane (H: Drive)?====<br />
* OneDrive at Evergreen will eventually replace what is commonly called your (H:) drive or personal drive on the server called Hurricane and should be used the same way as you use your (H:) drive today. Save your draft college documents here before you are ready to share them with your Team. <br />
* Storing your documents in OneDrive and Teams ensures that they are securely backed up and available to you from any browser. <br />
* OneDrive and Teams allow the college to comply with public records retention and requests. Don’t worry, our Microsoft contract covers all of the legal compliances that we’re subject to. See [https://www.microsoft.com/en-us/trust-center Microsoft's Trust Center]. <br />
<br />
====Sharing documents====<br />
* You can share your documents from OneDrive with others who have Evergreen credentials. <br />
* Microsoft Teams allows work groups to share documents owned by the work unit. Everyone in the work unit can share and contribute without needing to do individual sharing of documents and folders. Your current work unit file shares in the server called Hurricane and online at files.evergreen.edu will reside in Teams instead. Teams also allow the college to comply with public records retention, requests and legal compliances. <br />
* To learn more about best practices for when to use which tool when (OneDrive, Teams or SharePoint) see: [https://www.youtube.com/watch?v=5Mzb81zzFH0 Which tool when for files: SharePoint, OneDrive, or Microsoft Teams (YouTube) ] <br />
<br />
|sidebar=<br />
{{OneDrive Help}}<br />
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{{M365 Help}}<br />
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{{GetHelp}}<br />
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}}<br />
[[Category:Administrative]]<br />
[[Category: OneDrive]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_Copilot_with_Data_Protection&diff=48345Microsoft Copilot with Data Protection2026-05-06T20:07:30Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
{{TwoColumn|lead= <br />
[[File:Copilot-Logo.png|75px|left]]Microsoft Copilot with Data Protection is an institutionally scoped AI-powered assistant and generative AI tool that ensures data privacy and security.<br />
|content=<br />
<br />
<br /><br />
===Accessing Copilot with Data Protection===<br />
Evergreen students and employees can access Copilot in a few ways:<br />
# launch the Copilot App at [https://m365.cloud.microsoft/chat m365.cloud.microsoft/chat]<br />
# via a web browser [http://copilot.microsoft.com copilot.microsoft.com]<br />
# as part of the [http://bing.com/chat Microsoft Bing search engine]. <br />
<br />
'''Make sure to log in to Copilot with your My Evergreen account.''' To verify you are logged in, look for the shield icon. <br />
<br /><br />
[[File:Copilot-greenshield.png|40px|center]]<br />
<br />
===Why use Copilot with Data Protection?===<br />
====Enhanced Efficiency====<br />
Copilot streamlines tasks, whether generating content, analyzing data, summarizing documents, or writing code. Plus, every response is accompanied by sources so you know exactly where the information is coming from. Be sure to review the citations for generated responses.<br />
<br />
====Commercial Data Protection====<br />
Unlike consumer-oriented AI services, Copilot with Data Protection prioritizes security. Chat data is not saved and remains inaccessible to Microsoft or other large language models for training purposes. Your privacy and Evergreen's data are safeguarded.<br />
<br />
==== Chat History Retention====<br />
When using Copilot via the web browser or as part of the Bing search engine, Copilot does not retain chat history, ensuring that sensitive information remains confidential. This feature sets it apart from other AI tools that store chat data. Chat history is available when using the Copilot app via office.com.<br />
<br />
====Identity Protection====<br />
Copilot uses your work or school account for authentication, ensuring that only authorized users can access it. Your identity remains protected, and Copilot cannot access your Microsoft 365 files.<br />
<br />
====No Training on Chat Data====<br />
Prompts and responses in Copilot are not used to train the underlying AI models. This separation ensures that our work content remains confidential.<br />
<br />
===Learn More===<br />
Microsoft has several resources where you can learn much more about Copilot:<br />
<br />
*[https://learn.microsoft.com/en-us/copilot/overview Overview]<br />
*[https://support.microsoft.com/en-us/microsoft-365-copilot Microsoft 365 Copilot help & learning]<br />
*[https://learn.microsoft.com/en-us/copilot/privacy-and-protections?source=recommendations Privacy and protections]<br />
<br />
===Use Responsibly===<br />
* Follow college guidelines about using AI tools appropriately and ethically, see: [[AI Essentials for Students]].<br />
<br />
<br />
<br />
<br />
<br />
<br />
|sidebar=<br />
*[[AI Essentials for Students]]<br />
----<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
}}<br />
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[[Category:Microsoft 365]]<br />
[[Category:AI]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Template:TeamsPhoneCoreCallingTable&diff=48344Template:TeamsPhoneCoreCallingTable2026-05-06T18:20:41Z<p>Wbff4076: </p>
<hr />
<div>{| class="wikitable"<br />
|-<br />
! I want to... !! Quick Tip !! Microsoft Guide<br />
|-<br />
| '''Make a Call''' || Use the '''Calls''' tab or type a name in the search bar. || [https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 First things to know]<br />
|-<br />
| '''Answer a Call''' || Look for the pop-up notification in the corner of your screen. || [https://support.microsoft.com/en-us/office/answer-a-call-in-microsoft-teams-780c6946-2061-4efc-82c3-336aabfc7da0 Accept or decline calls]<br />
|-<br />
| '''Transfer a Call''' || Select '''...''' (More Actions) then '''Transfer'''. || [https://support.microsoft.com/en-us/office/transfer-a-call-in-microsoft-teams-b7f40f14-e083-46b9-b739-68038c8f73a0 How to transfer]<br />
|-<br />
| '''Add Someone New''' || Select '''People > Participants >''' Select the contact to add || [https://support.microsoft.com/en-us/office/add-someone-to-a-call-in-microsoft-teams-267fb0c9-275a-4047-8412-7b2654dc29c3 Add someone new and create a group call]<br />
|-<br />
| '''Place a Call on Hold''' || Select '''Hold''' at the top of your call window || [https://support.microsoft.com/en-us/office/put-a-call-on-hold-in-microsoft-teams-c824515c-77d9-46d1-bd0e-5d760c69f517 Place a call on hold]<br />
|-<br />
| '''Check Voicemail''' || Go to '''Calls > History''' and select '''Voicemail'''. Greetings can be managed in '''Settings > Calls'''. Did you know? You can also '''read your voicemails in your email inbox'''.<br />
|-<br />
| '''Manage Call Settings''' || Select '''Settings and more > Settings > Calls''' || [https://support.microsoft.com/en-us/office/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f Manage call settings]<br />
|}</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Template:TeamsPhoneCoreCallingTable&diff=48343Template:TeamsPhoneCoreCallingTable2026-05-06T18:13:34Z<p>Wbff4076: </p>
<hr />
<div>{| class="wikitable"<br />
|-<br />
! I want to... !! Quick Tip !! Microsoft Guide<br />
|-<br />
| '''Make a Call''' || Use the '''Calls''' tab or type a name in the search bar. || [https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 First things to know] ||<br />
|-<br />
| '''Answer a Call''' || Look for the pop-up notification in the corner of your screen. || [https://support.microsoft.com/en-us/office/answer-a-call-in-microsoft-teams-780c6946-2061-4efc-82c3-336aabfc7da0 Accept or decline calls] ||<br />
|-<br />
| '''Transfer a Call''' || Select '''...''' (More Actions) then '''Transfer'''. || [https://support.microsoft.com/en-us/office/transfer-a-call-in-microsoft-teams-b7f40f14-e083-46b9-b739-68038c8f73a0 How to transfer] ||<br />
|-<br />
| '''Add Someone New''' || Select '''People > Participants >''' Select the contact to add || [https://support.microsoft.com/en-us/office/add-someone-to-a-call-in-microsoft-teams-267fb0c9-275a-4047-8412-7b2654dc29c3 Add someone new and create a group call] || <br />
|-<br />
| '''Place a Call on Hold''' || Select '''Hold''' at the top of your call window || [https://support.microsoft.com/en-us/office/put-a-call-on-hold-in-microsoft-teams-c824515c-77d9-46d1-bd0e-5d760c69f517 Place a call on hold] ||<br />
|-<br />
| '''Check Voicemail''' || Go to '''Calls > History''' and select '''Voicemail'''. Greetings can be managed in '''Settings > Calls'''. Did you know? You can also '''read your voicemails in your email inbox'''. ||<br />
|-<br />
| '''Manage Call Settings''' || Select '''Settings and more > Settings > Calls''' || [https://support.microsoft.com/en-us/office/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f Manage call settings] || <br />
|}</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Template:TeamsPhoneCoreCallingTable&diff=48342Template:TeamsPhoneCoreCallingTable2026-05-06T18:10:39Z<p>Wbff4076: </p>
<hr />
<div>{| class="wikitable"<br />
|-<br />
! I want to... !! Quick Tip !! Microsoft Guide<br />
|-<br />
| '''Make a Call''' || Use the '''Calls''' tab or type a name in the search bar. || [https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 First things to know] || [https://support.microsoft.com/en-us/office/make-calls-0a27994b-4d5d-4ac1-a40d-83b72edca946]<br />
|-<br />
| '''Answer a Call''' || Look for the pop-up notification in the corner of your screen. || [https://support.microsoft.com/en-us/office/answer-a-call-in-microsoft-teams-780c6946-2061-4efc-82c3-336aabfc7da0 Accept or decline calls] ||<br />
|-<br />
| '''Transfer a Call''' || Select '''...''' (More Actions) then '''Transfer'''. || [https://support.microsoft.com/en-us/office/transfer-a-call-in-microsoft-teams-b7f40f14-e083-46b9-b739-68038c8f73a0 How to transfer] || [https://support.microsoft.com/en-us/office/tips-for-teams-calls-d3fb0e97-4afa-4919-86e8-021102ed5c2b]<br />
|-<br />
| '''Add Someone New''' || Select '''People > Participants >''' Select the contact to add || [https://support.microsoft.com/en-us/office/add-someone-to-a-call-in-microsoft-teams-267fb0c9-275a-4047-8412-7b2654dc29c3 Add someone new and create a group call] || <br />
|-<br />
| '''Place a Call on Hold''' || Select '''Hold''' at the top of your call window || [https://support.microsoft.com/en-us/office/put-a-call-on-hold-in-microsoft-teams-c824515c-77d9-46d1-bd0e-5d760c69f517 Place a call on hold] ||<br />
|-<br />
| '''Check Voicemail''' || Go to '''Calls > History''' and select '''Voicemail'''. Greetings can be managed in '''Settings > Calls'''. Did you know? You can also '''read your voicemails in your email inbox'''. || [https://support.microsoft.com/en-us/office/check-your-voicemail-in-microsoft-teams-f8d568ce-7329-4fe2-a6a2-325ec2e2b419 Check your voicemail] || [https://support.microsoft.com/en-us/office/overview-of-teams-calls-425d6970-6e27-47b6-bc61-4c38fff51c4f]<br />
|-<br />
| '''Manage Call Settings''' || Select '''Settings and more > Settings > Calls''' || [https://support.microsoft.com/en-us/office/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f Manage call settings] || <br />
|}</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Using_Teams_Phone&diff=48341Using Teams Phone2026-05-06T18:02:19Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
{{TwoColumn|lead= <br />
[[File:Teams-logo.png|75px|left]]''New to Teams Phone?'' This guide helps you transition from traditional handsets to our campus cloud calling system.<br />
<br /><br />
|content=<br />
'''Audience:''' Faculty, Staff, and Student Employees <br /><br />
<br />
===Getting Started [[File:Teams-call-tab.png|50px|alt=Teams Call Tab icon of a phone handset]]===<br />
Before you dive into the features, ensure your hardware is ready and you've run through the [[Teams Phone Getting Started |Getting Started]] check list.<br />
* '''Audio Check:''' Use a certified headset (recommended) or your computer’s built-in mic/speakers.<br />
* '''The App:''' Ensure you are logged into the Microsoft Teams '''desktop client''' for the best experience.<br />
<br />
<br />
===Get Familiar===<br />
[https://support.microsoft.com/en-us/office/overview-of-teams-calls-425d6970-6e27-47b6-bc61-4c38fff51c4f Overview of Teams calls]<br />
<br /><br />
<br /><br />
[[File:TeamsPhoneCallPad.png|500px|alt=Team phone Keypad and Voicemail screen]]<br />
====Core Calling Features====<br />
{{TeamsPhoneCoreCallingTable}}<br />
<br />
<br />
=== More Advanced Features===<br />
{{TeamsPhoneAdvTable}}<br />
{{Infobox|content=<br />
'''Note:''' Some advanced features like '''Call Queues''' or '''Auto Attendants''' are managed at the work unit level. If you believe you should be part of a queue and don't see it, contact your work area lead.}}<br />
<br />
===Need Technical Support?===<br />
If you are experiencing dropped calls or audio issues, please try these steps:<br />
<br />
#Check your internet connection (Wi-Fi vs. Ethernet).<br />
#Verify your [https://support.microsoft.com/en-us/office/manage-your-call-settings-in-microsoft-teams-456cb611-3477-427f-bcf2-a361916c0fc9 Call Settings].<br />
# '''Still need help?''' [https://forms.office.com/r/N978eF6R9h Submit a technology support request] or [https://forms.office.com/Pages/ResponsePage.aspx?id=98-tIm_ApkmPIFBxHEDdqvyt26IFDmlIvh4AArZzaX1UMkZBUDlPRFIwUVJBNFJLMTJSN01YTFg1TiQlQCN0PWcu Request help as a guest].<br />
<br />
<br />
<br />
|sidebar=<br />
{{TeamsPhoneHelp}}<br />
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{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
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}}<br />
<br />
<br />
[[Category:Telephones]]<br />
[[Category:Teams Phone]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_OneDrive&diff=48340Microsoft OneDrive2026-05-05T16:32:35Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
{{TwoColumn|lead=<br />
Answers to common questions about using Microsoft OneDrive at Evergreen.<br />
<hr /><br />
|content=<br />
<br />
* [https://support.office.com/en-us/article/video-what-is-onedrive-work-or-school-10f5c3fd-b0f6-40e2-9059-04735ffe01b7?wt.mc_id=otc_onedrive What is OneDrive?]<br />
* [https://support.office.com/en-us/article/video-upload-files-and-folders-in-onedrive-work-or-school-5bd927ad-d186-495c-93e8-7ca116fe7b83?wt.mc_id=otc_onedrive How do I manage my files - upload files and folders?]<br />
* [https://support.office.com/en-us/article/video-share-files-and-folders-with-office-365-72f26d6c-bf9e-432c-8b96-e3c2437f5b65?wt.mc_id=otc_onedrive How do I share files and folders?]<br />
* [https://support.microsoft.com/en-us/office/get-notified-when-members-of-your-team-update-your-shared-file-9cc94893-02d5-4d96-9b3f-8b9414d5047a How to set alerts on files and folders in Teams]<br />
<br />
===Staff and Faculty: ===<br />
====What does it mean to use OneDrive at Evergreen? What about my office share drives on Hurricane?====<br />
* OneDrive at Evergreen will eventually replace what is commonly called your (H) drive or personal drive on the server called Hurricane and should be used the same way as you use your (H) drive today. Save your draft college documents here before you are ready to share them with your Team. <br />
* Storing your documents in OneDrive and Teams ensures that they are securely backed up and available to you from any browser. <br />
* OneDrive and Teams allow the college to comply with public records retention and requests. Don’t worry, our Microsoft contract covers all of the legal compliances that we’re subject to. See [https://www.microsoft.com/en-us/trust-center Microsoft's Trust Center]. <br />
<br />
====Sharing documents====<br />
* You can share your documents from OneDrive with others who have Evergreen credentials. <br />
* Microsoft Teams allows work groups to share documents owned by the work unit. Everyone in the work unit can share and contribute without needing to do individual sharing of documents and folders. Your current work unit file shares in the server called Hurricane and online at files.evergreen.edu will reside in Teams instead. Teams also allow the college to comply with public records retention, requests and legal compliances. <br />
* To learn more about best practices for when to use which tool when (OneDrive, Teams or SharePoint) see: [https://www.youtube.com/watch?v=5Mzb81zzFH0 Which tool when for files: SharePoint, OneDrive, or Microsoft Teams (YouTube) ] <br />
<br />
|sidebar=<br />
{{OneDrive Help}}<br />
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{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
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}}<br />
[[Category:Administrative]]<br />
[[Category: OneDrive]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Moving_files_between_Teams_and_OneDrive&diff=48339Moving files between Teams and OneDrive2026-05-04T23:19:41Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
{{TwoColumn|lead= <br />
[[File:Teams-logo.png|75px|left]] Documents should ideally be stored in the corresponding work unit Team or Academic Team. OneDrive is ideal for drafts and personal documents that are tied to an individual user account.<br />
|content=<br />
<br />
=== From OneDrive to Teams ===<br />
The easiest way to move or copy a file from '''OneDrive''' to '''Teams''' is from within the '''Teams''' desktop app or '''Teams''' web client.<br />
# In the '''Teams''' app click on '''Files''' on the far left.<br />
# In the '''Files''' column click on '''OneDrive'''.<br />
# Find the file or files that you need to move or copy..<br />
# Click the selection check box on the left.<br />
# In the top bar click on '''Move''' or '''Copy'''.<br />
# In the new window that opens click on '''Browse Teams and Channels'''.<br />
# A list of all the teams that you belong to will load. Select the desired team.<br />
# Select the channel. If there is a folder in the channel a folder can be selected if needed. <br />
# Click '''Copy''' or '''Move'''<br />
<br />
=== From Teams to OneDrive or another Channel ===<br />
Files can be moved or copied from a Teams channels to your OneDrive or another channel.<br />
# In the '''Teams''' app click on '''Teams''' the far left.<br />
# Find the team and channel that contain the files to be moved or copied.<br />
# Click on the '''Files''' tab of the selected channel.<br />
# Find the file or files that you need to move or copy.<br />
# Click the selection check box on the left.<br />
# In the top bar click on the three horizontal dots and select '''Move''' or '''Copy'''.<br />
## To move or copy to another Team or channel select <nowiki/>'''Browse Teams and Channels'''.<br />
## To move or copy to your '''OneDrive''' select '''OneDrive'''.<br />
# Find the desired folder in the channel or '''OneDrive'''.<br />
# Click '''Copy''' or '''Move'''.<br />
<br />
=== Advanced Features ===<br />
You can synchronize your OneDrive and Teams files to your encrypted, local college-owned computer. To protect college information and individual privacy, please do not sync with personal computers or devices.<br />
<br />
==== [https://support.microsoft.com/en-us/office/sync-files-with-onedrive-in-windows-615391c4-2bd3-4aae-a42a-858262e42a49#bkmk_install Using Windows File Explorer and OneDrive Sync] ==== <br />
==== [https://support.microsoft.com/en-us/office/sync-sharepoint-and-teams-files-with-your-computer-6de9ede8-5b6e-4503-80b2-6190f3354a88#bkmk_setup Using Windows File Explorer and Teams Sync] ====<br />
<br />
|sidebar=<br />
{{TeamsHelp}}<br />
----<br />
{{OneDrive Help}}<br />
----<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
}}<br />
<br />
[[Category:Teams]]<br />
[[Category: OneDrive]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Moving_files_between_Teams_and_OneDrive&diff=48338Moving files between Teams and OneDrive2026-05-04T23:18:19Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
{{TwoColumn|lead= <br />
[[File:Teams-logo.png|75px|left]] Documents should ideally be stored in the corresponding work unit Team and match permissions access granted by Team membership. OneDrive is ideal for drafts and personal documents.<br />
|content=<br />
<br />
=== From OneDrive to Teams ===<br />
The easiest way to move or copy a file from '''OneDrive''' to '''Teams''' is from within the '''Teams''' desktop app or '''Teams''' web client.<br />
# In the '''Teams''' app click on '''Files''' on the far left.<br />
# In the '''Files''' column click on '''OneDrive'''.<br />
# Find the file or files that you need to move or copy..<br />
# Click the selection check box on the left.<br />
# In the top bar click on '''Move''' or '''Copy'''.<br />
# In the new window that opens click on '''Browse Teams and Channels'''.<br />
# A list of all the teams that you belong to will load. Select the desired team.<br />
# Select the channel. If there is a folder in the channel a folder can be selected if needed. <br />
# Click '''Copy''' or '''Move'''<br />
<br />
=== From Teams to OneDrive or another Channel ===<br />
Files can be moved or copied from a Teams channels to your OneDrive or another channel.<br />
# In the '''Teams''' app click on '''Teams''' the far left.<br />
# Find the team and channel that contain the files to be moved or copied.<br />
# Click on the '''Files''' tab of the selected channel.<br />
# Find the file or files that you need to move or copy.<br />
# Click the selection check box on the left.<br />
# In the top bar click on the three horizontal dots and select '''Move''' or '''Copy'''.<br />
## To move or copy to another Team or channel select <nowiki/>'''Browse Teams and Channels'''.<br />
## To move or copy to your '''OneDrive''' select '''OneDrive'''.<br />
# Find the desired folder in the channel or '''OneDrive'''.<br />
# Click '''Copy''' or '''Move'''.<br />
<br />
=== Advanced Features ===<br />
You can synchronize your OneDrive and Teams files to your encrypted, local college-owned computer. To protect college information and individual privacy, please do not sync with personal computers or devices.<br />
<br />
==== [https://support.microsoft.com/en-us/office/sync-files-with-onedrive-in-windows-615391c4-2bd3-4aae-a42a-858262e42a49#bkmk_install Using Windows File Explorer and OneDrive Sync] ==== <br />
==== [https://support.microsoft.com/en-us/office/sync-sharepoint-and-teams-files-with-your-computer-6de9ede8-5b6e-4503-80b2-6190f3354a88#bkmk_setup Using Windows File Explorer and Teams Sync] ====<br />
<br />
|sidebar=<br />
{{TeamsHelp}}<br />
----<br />
{{OneDrive Help}}<br />
----<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
}}<br />
<br />
[[Category:Teams]]<br />
[[Category: OneDrive]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_365_Apps&diff=48331Microsoft 365 Apps2026-05-01T18:17:49Z<p>Wbff4076: </p>
<hr />
<div>{{TwoColumn|lead=<br />
Microsoft 365 is available for all members of the Evergreen community. <br />
|content=<br />
===What's available?===<br />
Access these resources by visiting '''[https://m365.cloud.microsoft m365.cloud.microsoft]''' and logging in with your Evergreen credentials:<br />
* Outlook mailbox<br />
* File storage on OneDrive<br />
* Microsoft 365 desktop, web and mobile apps, including Word, Excel, Powerpoint, Teams, and more<br />
<br />
<br />
===Student access to Microsoft 365 offers:===<br />
* Free (for the time you're a student) downloads of the Office suite (Word, PowerPoint, Excel, etc) for up to five devices <br />
* Web-based access to many Microsoft 365 apps <br />
* File cloud storage via OneDrive<br />
<br><br />
Once you sign in, you should see a page that looks like this:<br />
<br />
[[File:Officeapps.JPG|300px|office.com homepage]]<br />
<br><br><br />
:<br />
====How to download/install Microsoft 365 apps:====<br />
Depending on the app that you are using you will get more or less features on the web version vs. the desktop application. Outlook and SharePoint work natively in the web version (Chrome or Edge). Excel, Word, Power Point and Teams offer full features in the desktop app.<br />
* Click the "''Install and more''" button at the top right of the page<br />
*Select "Microsoft 365 Apps" to download the full suite, or "Other install options" to download individual applications<br />
* Open the installer once it finishes downloading<br />
* Follow the instructions provided per your operating system<br />
** Note: If you receive an error indicating that you don't have admin rights, please submit a ticket at https://help.evergreen.edu for further assistance.<br />
<br />
<br />
===Microsoft 365 on your Chromebook===<br />
* Microsoft 365 web apps are the only form currently supported on Chromebooks and Chrome OS<br />
<br />
<br />
<br />
===What happens when I leave the college?===<br />
* Your access to tech resources will eventually expire during the [[Student Account Deactivation]] process. We recommend transferring files as soon as possible after graduation to avoid losing important work.<br />
<br />
|sidebar=<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
<br />
}}<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
[[Category: Computer Center]]<br />
[[Category: Microsoft 365]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_Forms&diff=48253Microsoft Forms2026-04-15T21:15:56Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
<br />
{{TwoColumn<br />
|lead= <br />
<br />
[[File:Microsoft-Forms.svg|75px|left]] '''Microsoft Forms''' allows you to quickly create polls, quizzes, and surveys. Data is compiled in real-time and can be exported directly into a spreadsheet for analysis.<br />
|content=<br />
<hr /><br />
<br /><br />
===Getting Started===<br />
[https://support.microsoft.com/en-us/office/create-a-form-with-microsoft-forms-4ffb64cc-7d5d-402f-b82e-b1d49418fd9d Create a Form]<br />
<br />
=== The Evergreen Form Template ===<br />
When conducting official college business, '''always use the Evergreen-approved template.''' This ensures the security of sensitive data (like user emails) and helps respondents verify that the form is an official college document.<br />
<br />
'''IMPORTANT:''' Start with the template first. You cannot apply Evergreen branding to an existing form later. If you’ve already started a form, you will need to copy and paste your questions into a new one created from the template.<br />
<br />
=== Quick Start Guide ===<br />
#'''Access the Template:''' Please submit a [https://forms.office.com/r/N978eF6R9h technology support request] to receive the link.<br />
#'''Create Your Copy:''' Click the '''More Options (...)''' icon on the template tile and select '''Copy'''. This creates a duplicate for your own use.<br />
#'''Personalize:''' Open your duplicate and rename it to match your project.<br />
#'''Build & Share:''' Add your questions and adjust branching logic. Once ready, you can share via:<br />
* Direct Link<br />
*Email Invitation<br />
* QR Code<br />
<br />
===Linked Spreadsheets===<br />
If you link a form with a spreadsheet to gather results '''do not modify the spreadsheet'''. Changing spreadsheet columns and rows can cause the form data to become unlinked.<br />
<br />
=== Forms from Microsoft Lists ===<br />
If you are managing data within [[Microsoft Lists]], you can create a form directly from the list to streamline data entry. <br />
*[https://techcommunity.microsoft.com/blog/spblog/collect-information-like-a-pro-%E2%80%93-new-microsoft-lists-forms-experience/4086659 Create a Form from a Microsoft List] (microsoft documentation)<br />
<br />
<br />
|sidebar=<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
}}<br />
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<br />
[[Category:Microsoft 365]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_Forms&diff=48252Microsoft Forms2026-04-15T21:14:58Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
<br />
{{TwoColumn<br />
|lead= <br />
<br />
[[File:Microsoft-Forms.svg|75px|left]] '''Microsoft Forms''' allows you to quickly create polls, quizzes, and surveys. Data is compiled in real-time and can be exported directly into a spreadsheet for analysis.<br />
|content=<br />
<hr /><br />
<br /><br />
===Getting Started===<br />
[https://support.microsoft.com/en-us/office/create-a-form-with-microsoft-forms-4ffb64cc-7d5d-402f-b82e-b1d49418fd9d Create a Form]<br />
<br />
=== The Evergreen Form Template ===<br />
When conducting official college business, '''always use the Evergreen-approved template.''' This ensures the security of sensitive data (like user emails) and helps respondents verify that the form is an official college document.<br />
<br />
'''IMPORTANT:''' Start with the template first. You cannot apply Evergreen branding to an existing form later. If you’ve already started a form, you will need to copy and paste your questions into a new one created from the template.<br />
<br />
=== Quick Start Guide ===<br />
#'''Access the Template:''' Please submit a [https://forms.office.com/r/N978eF6R9h technology support request] to receive the link.<br />
#'''Create Your Copy:''' Click the '''More Options (...)''' icon on the template tile and select '''Copy'''. This creates a duplicate for your own use.<br />
#'''Personalize:''' Open your duplicate and rename it to match your project.<br />
#'''Build & Share:''' Add your questions and adjust branching logic. Once ready, you can share via:<br />
* Direct Link<br />
*Email Invitation<br />
* QR Code<br />
<br />
===Linked Spreadsheets===<br />
If you link a form with a spreadsheet to gather results '''do not modify the spreadsheet'''. Changing spreadsheet columns and rows can cause a disconnect and you will not have accurate responses.<br />
<br />
<br />
=== Forms from Microsoft Lists ===<br />
If you are managing data within [[Microsoft Lists]], you can create a form directly from the list to streamline data entry. <br />
*[https://techcommunity.microsoft.com/blog/spblog/collect-information-like-a-pro-%E2%80%93-new-microsoft-lists-forms-experience/4086659 Create a Form from a Microsoft List] (microsoft documentation)<br />
<br />
<br />
<br />
<br />
|sidebar=<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
}}<br />
<br />
<br />
[[Category:Microsoft 365]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_Forms&diff=48251Microsoft Forms2026-04-15T21:03:59Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
<br />
{{TwoColumn<br />
|lead= <br />
<br />
[[File:Microsoft-Forms.svg|75px|left]] '''Microsoft Forms''' allows you to quickly create polls, quizzes, and surveys. Data is compiled in real-time and can be exported directly into a spreadsheet for analysis.<br />
|content=<br />
<hr /><br />
<br /><br />
===Getting Started===<br />
[https://support.microsoft.com/en-us/office/create-a-form-with-microsoft-forms-4ffb64cc-7d5d-402f-b82e-b1d49418fd9d Create a Form]<br />
<br />
=== The Evergreen Form Template ===<br />
When conducting official college business, '''always use the Evergreen-approved template.''' This ensures the security of sensitive data (like user emails) and helps respondents verify that the form is an official college document.<br />
<br />
'''IMPORTANT:''' Start with the template first. You cannot apply Evergreen branding to an existing form later. If you’ve already started a form, you will need to copy and paste your questions into a new one created from the template.<br />
<br />
=== Quick Start Guide ===<br />
#'''Access the Template:''' Please submit a [https://forms.office.com/r/N978eF6R9h technology support request] to receive the link.<br />
#'''Create Your Copy:''' Click the '''More Options (...)''' icon on the template tile and select '''Copy'''. This creates a duplicate for your own use.<br />
#'''Personalize:''' Open your duplicate and rename it to match your project.<br />
#'''Build & Share:''' Add your questions and adjust branching logic. Once ready, you can share via:<br />
* Direct Link<br />
*Email Invitation<br />
* QR Code<br />
<br />
=== Forms from Microsoft Lists ===<br />
If you are managing data within [[Microsoft Lists]], you can create a form directly from the list to streamline data entry. <br />
*[https://techcommunity.microsoft.com/blog/spblog/collect-information-like-a-pro-%E2%80%93-new-microsoft-lists-forms-experience/4086659 Create a Form from a Microsoft List] (microsoft documentation)<br />
<br />
<br />
<br />
<br />
|sidebar=<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
}}<br />
<br />
<br />
[[Category:Microsoft 365]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_Forms&diff=48250Microsoft Forms2026-04-15T21:01:20Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
<br />
{{TwoColumn<br />
|lead= <br />
<br />
[[File:Microsoft-Forms.svg|75px|left]] '''Microsoft Forms''' allows you to quickly create polls, quizzes, and surveys. Data is compiled in real-time and can be exported directly into a spreadsheet for analysis.<br />
|content=<br />
<hr /><br />
<br /><br />
===Getting Started===<br />
[https://support.microsoft.com/en-us/office/create-a-form-with-microsoft-forms-4ffb64cc-7d5d-402f-b82e-b1d49418fd9d Create a Form]<br />
<br />
=== The Evergreen Form Template ===<br />
When conducting official college business, '''always use the Evergreen-approved template.''' This ensures the security of sensitive data (like user emails) and helps respondents verify that the form is an official college document.<br />
<br />
'''IMPORTANT:''' Start with the template first. You cannot apply Evergreen branding to an existing form later. If you’ve already started a form, you will need to copy and paste your questions into a new one created from the template.<br />
<br />
=== Quick Start Guide ===<br />
#'''Access the Template:'''Please submit a technology support request to receive the link.<br />
#'''Create Your Copy:''' Click the '''More Options (...)''' icon on the template tile and select '''Copy'''. This creates a duplicate for your own use.<br />
#'''Personalize:''' Open your duplicate and rename it to match your project.<br />
#'''Build & Share:''' Add your questions and adjust branching logic. Once ready, you can share via:<br />
* Direct Link<br />
*Email Invitation<br />
* QR Code<br />
<br />
=== Forms from Microsoft Lists ===<br />
If you are managing data within [[Microsoft Lists]], you can create a form directly from the list to streamline data entry. <br />
*[https://techcommunity.microsoft.com/blog/spblog/collect-information-like-a-pro-%E2%80%93-new-microsoft-lists-forms-experience/4086659 Create a Form from a Microsoft List] (microsoft documentation)<br />
<br />
<br />
<br />
<br />
|sidebar=<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
}}<br />
<br />
<br />
[[Category:Microsoft 365]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_Forms&diff=48249Microsoft Forms2026-04-15T20:33:13Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
<br />
{{TwoColumn<br />
|lead= <br />
<br />
[[File:Microsoft-Forms.svg|75px|left]] '''Microsoft Forms''' allows you to quickly create polls, quizzes, and surveys. Data is compiled in real-time and can be exported directly into a spreadsheet for analysis.<br />
|content=<br />
<hr /><br />
<br /><br />
===Getting Started===<br />
[https://support.microsoft.com/en-us/office/create-a-form-with-microsoft-forms-4ffb64cc-7d5d-402f-b82e-b1d49418fd9d Create a Form]<br />
<br />
=== The Evergreen Form Template ===<br />
When conducting official college business, '''always use the Evergreen-approved template.''' This ensures the security of sensitive data (like user emails) and helps respondents verify that the form is an official college document.<br />
<br />
'''IMPORTANT:''' Start with the template first. You cannot apply Evergreen branding to an existing form later. If you’ve already started a form, you will need to copy and paste your questions into a new one created from the template.<br />
<br />
=== Quick Start Guide ===<br />
#'''Access the Template'''<br />
#'''Create Your Copy:''' Click the '''More Options (...)''' icon on the template tile and select '''Copy'''. This creates a duplicate for your own use.<br />
#'''Personalize:''' Open your duplicate and rename it to match your project.<br />
#'''Build & Share:''' Add your questions and adjust branching logic. Once ready, you can share via:<br />
* Direct Link<br />
*Email Invitation<br />
* QR Code<br />
<br />
=== Forms from Microsoft Lists ===<br />
If you are managing data within [[Microsoft Lists]], you can create a form directly from the list to streamline data entry. <br />
*[https://techcommunity.microsoft.com/blog/spblog/collect-information-like-a-pro-%E2%80%93-new-microsoft-lists-forms-experience/4086659 Create a Form from a Microsoft List] (microsoft documentation)<br />
<br />
<br />
<br />
<br />
|sidebar=<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
}}<br />
<br />
<br />
[[Category:Microsoft 365]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_Forms&diff=48248Microsoft Forms2026-04-15T20:31:15Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
<br />
{{TwoColumn<br />
|lead= <br />
<br />
[[File:Microsoft-Forms.svg|75px|left]] '''Microsoft Forms''' allows you to quickly create polls, quizzes, and surveys. Data is compiled in real-time and can be exported directly into a spreadsheet for analysis.<br />
|content=<br />
<hr /><br />
<br /><br />
===Getting Started===<br />
[https://support.microsoft.com/en-us/office/create-a-form-with-microsoft-forms-4ffb64cc-7d5d-402f-b82e-b1d49418fd9d Create a Form]<br />
<br />
=== The Evergreen Form Template ===<br />
When conducting official college business, '''always use the Evergreen-approved template.''' This ensures the security of sensitive data (like user emails) and helps respondents verify that the form is an official college document.<br />
<br />
'''IMPORTANT:''' Start with the template first. You cannot apply Evergreen branding to an existing form later. If you’ve already started a form, you will need to copy and paste your questions into a new one created from the template.<br />
<br />
<br />
=== Quick Start Guide ===<br />
#'''Access the Template'''<br />
#'''Create Your Copy:''' Click the '''More Options (...)''' icon on the template tile and select '''Copy'''. This creates a duplicate for your own use.<br />
#'''Personalize:''' Open your duplicate and rename it to match your project.<br />
#'''Build & Share:''' Add your questions and adjust branching logic. Once ready, you can share via:<br />
* Direct Link<br />
*Email Invitation<br />
* QR Code<br />
<br />
<br />
=== Forms from Microsoft Lists ===<br />
If you are managing data within [[Microsoft Lists]], you can create a form directly from the list to streamline data entry. <br />
*[https://techcommunity.microsoft.com/blog/spblog/collect-information-like-a-pro-%E2%80%93-new-microsoft-lists-forms-experience/4086659 Create a Form from a Microsoft List] (microsoft documentation)<br />
<br />
<br />
<br />
<br />
|sidebar=<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
}}<br />
<br />
<br />
[[Category:Microsoft 365]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_Forms&diff=48247Microsoft Forms2026-04-15T20:12:32Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
<br />
{{TwoColumn<br />
|lead= <br />
<br />
[[File:Microsoft-Forms.svg|75px|left]] '''Microsoft Forms''' allows you to quickly create polls, quizzes, and surveys. Data is compiled in real-time and can be exported directly into a spreadsheet for analysis.<br />
|content=<br />
<hr /><br />
<br /><br />
===Getting Started===<br />
[https://support.microsoft.com/en-us/office/create-a-form-with-microsoft-forms-4ffb64cc-7d5d-402f-b82e-b1d49418fd9d Create a Form]<br />
<br />
=== The Evergreen Form Template ===<br />
When conducting official college business, '''always use the Evergreen-approved template.''' This ensures the security of sensitive data (like user emails) and helps respondents verify that the form is an official college document.<br />
<br />
'''IMPORTANT:''' Start with the template first. You cannot apply Evergreen branding to an existing form later. If you’ve already started a form, you will need to copy and paste your questions into a new one created from the template.<br />
<br />
=== Quick Start Guide ===<br />
#'''Access the Template'''<br />
#'''Create Your Copy:''' Click the '''More Options (...)''' icon on the template tile and select '''Copy'''. This creates a duplicate for your own use.<br />
#'''Personalize:''' Open your duplicate and rename it to match your project.<br />
#'''Build & Share:''' Add your questions and adjust branching logic. Once ready, you can share via:<br />
* Direct Link<br />
*Email Invitation<br />
* QR Code<br />
<br />
<br />
=== Forms from Microsoft Lists ===<br />
If you are managing data within [[Microsoft Lists]], you can create a form directly from the list to streamline data entry. <br />
*[https://techcommunity.microsoft.com/blog/spblog/collect-information-like-a-pro-%E2%80%93-new-microsoft-lists-forms-experience/4086659 Create a Form from a Microsoft List] (microsoft documentation)<br />
<br />
<br />
<br />
<br />
|sidebar=<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
}}<br />
<br />
<br />
[[Category:Microsoft 365]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_Forms&diff=48246Microsoft Forms2026-04-15T18:41:09Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
<br />
{{TwoColumn<br />
|lead= <br />
<br />
[[File:Microsoft-Forms.svg|75px|left]] '''Microsoft Forms''' allows you to quickly create polls, quizzes, and surveys. Data is compiled in real-time and can be exported directly into a spreadsheet for analysis.<br />
|content=<br />
<hr /><br />
<br /><br />
===Getting Started===<br />
[https://support.microsoft.com/en-us/office/create-a-form-with-microsoft-forms-4ffb64cc-7d5d-402f-b82e-b1d49418fd9d Create a Form]<br />
<br />
=== The Evergreen Form Template ===<br />
When conducting official college business, '''always use the Evergreen-approved template.''' This ensures the security of sensitive data (like user emails) and helps respondents verify that the form is an official college document.<br />
<br />
'''IMPORTANT:''' Start with the template first. You cannot apply Evergreen branding to an existing form later. If you’ve already started a form, you will need to copy and paste your questions into a new one created from the template.<br />
<br />
=== Quick Start Guide ===<br />
#'''Access the Template'''<br />
#'''Create Your Copy:''' Click the '''More Options (...)''' icon on the template tile and select '''Copy'''. This creates a duplicate for your own use.<br />
#'''Personalize:''' Open your duplicate and rename it to match your project.<br />
#'''Build & Share:''' Add your questions and adjust branching logic. Once ready, you can share via:<br />
* Direct Link<br />
*Email Invitation<br />
* QR Code<br />
<br />
<br />
=== Forms from Microsoft Lists ===<br />
If you are managing data within [[Microsoft Lists]], you can create a form directly from the list to streamline data entry. <br />
'''See:''' <br />
*[https://techcommunity.microsoft.com/blog/spblog/collect-information-like-a-pro-%E2%80%93-new-microsoft-lists-forms-experience/4086659 Create a Form from a Microsoft List] (microsoft documentation)<br />
<br />
<br />
<br />
<br />
|sidebar=<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
}}<br />
<br />
<br />
[[Category:Microsoft 365]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_Forms&diff=48245Microsoft Forms2026-04-15T18:25:03Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
<br />
{{TwoColumn<br />
|lead= <br />
<br />
[[File:Microsoft-Forms.svg|75px|left]] '''Microsoft Forms''' allows you to quickly create polls, quizzes, and surveys. Data is compiled in real-time and can be exported directly into a spreadsheet for analysis.<br />
|content=<br />
<hr /><br />
<br /><br />
===Getting Started===<br />
[https://support.microsoft.com/en-us/office/create-a-form-with-microsoft-forms-4ffb64cc-7d5d-402f-b82e-b1d49418fd9d Create a Form]<br />
<br />
=== The Evergreen Form Template ===<br />
When conducting official college business, '''always use the Evergreen-approved template.''' This ensures the security of sensitive data (like user emails) and helps respondents verify that the form is an official college document.<br />
<br />
'''IMPORTANT:''' Start with the template first. You cannot apply Evergreen branding to an existing form later. If you’ve already started a form, you will need to copy and paste your questions into a new one created from the template.<br />
<br />
=== Quick Start Guide ===<br />
#'''Access the Template'''<br />
#'''Create Your Copy:''' Click the '''More Options (...)''' icon on the template tile and select '''Copy'''. This creates a duplicate for your own use.<br />
#'''Personalize:''' Open your duplicate and rename it to match your project.<br />
#'''Build & Share:''' Add your questions and adjust branching logic. Once ready, you can share via:<br />
* Direct Link<br />
*Email Invitation<br />
* QR Code<br />
<br />
<br />
===Forms from Lists===<br />
[https://helpwiki.evergreen.edu/wiki/index.php/Microsoft_Lists Microsoft Lists] can also create forms to more easily collect list data. [https://techcommunity.microsoft.com/blog/spblog/collect-information-like-a-pro-%E2%80%93-new-microsoft-lists-forms-experience/4086659 Create a Form from a Microsoft List]<br />
<br />
<br />
<br />
<br />
|sidebar=<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
}}<br />
<br />
<br />
[[Category:Microsoft 365]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_Forms&diff=48244Microsoft Forms2026-04-15T18:10:47Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
<br />
{{TwoColumn<br />
|lead= <br />
<br />
[[File:Microsoft-Forms.svg|75px|left]] '''Microsoft Forms''' allows you to quickly create polls, quizzes, and surveys. Data is compiled in real-time and can be exported directly into a spreadsheet for analysis.<br />
|content=<br />
<hr /><br />
<br /><br />
<br><br />
===Getting Started===<br />
[https://support.microsoft.com/en-us/office/create-a-form-with-microsoft-forms-4ffb64cc-7d5d-402f-b82e-b1d49418fd9d Create a Form]<br />
<br />
=== The Evergreen Form Template ===<br />
When conducting official college business, '''always use the Evergreen-approved template.''' This ensures the security of sensitive data (like user emails) and helps respondents verify that the form is an official college document.<br />
<br />
'''IMPORTANT:''' Start with the template first. You cannot apply Evergreen branding to an existing form later. If you’ve already started a form, you will need to copy and paste your questions into a new one created from the template.<br />
<br />
=== Quick Start Guide ===<br />
#'''Access the Template'''<br />
#'''Create Your Copy'''Click the '''More Options (...)''' icon on the template tile and select '''Copy'''. This creates a duplicate for your own use.<br />
#'''Personalize:''' Open your duplicate and rename it to match your project.<br />
#'''Build & Share:''' Add your questions and adjust branching logic. Once ready, you can share via:<br />
* Direct Link<br />
*Email Invitation<br />
* QR Code<br />
<br />
<br />
===Forms from Lists===<br />
[https://helpwiki.evergreen.edu/wiki/index.php/Microsoft_Lists Microsoft Lists] can also create forms to more easily collect list data. [https://techcommunity.microsoft.com/blog/spblog/collect-information-like-a-pro-%E2%80%93-new-microsoft-lists-forms-experience/4086659 Create a Form from a Microsoft List]<br />
<br />
<br />
<br />
<br />
|sidebar=<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
}}<br />
<br />
<br />
[[Category:Microsoft 365]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Microsoft_Forms&diff=48243Microsoft Forms2026-04-15T17:48:06Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
<br />
{{TwoColumn<br />
|lead= <br />
<br />
[[File:Microsoft-Forms.svg|75px|left]] '''Microsoft Forms''' allows you to quickly create polls, quizzes, and surveys. Data is compiled in real-time and can be exported directly into a spreadsheet for analysis.<br />
|content=<br />
<hr /><br />
<br /><br />
<br><br />
===Getting Started===<br />
[https://support.microsoft.com/en-us/office/create-a-form-with-microsoft-forms-4ffb64cc-7d5d-402f-b82e-b1d49418fd9d Create a Form]<br />
<br />
===Use the Evergreen Form Template===<br />
Because forms can collect sensitive data, including user email information, always use Evergreen-approved templates for college business to help users identify official college forms.<br />
#TBD - Link for protected form template<br />
#Click on the more options ... and select '''Copy''' to make a duplicate.<br />
#Click on your duplicate and rename<br />
#''Please note: If you started creating form without using the official Evergreen template you won't be able to change the formatting to the official look. The workaround is to make a new form using the template and copy and paste your form questions and adjust any branching settings.''<br />
<br />
<br />
===Forms from Lists===<br />
[https://helpwiki.evergreen.edu/wiki/index.php/Microsoft_Lists Microsoft Lists] can also create forms to more easily collect list data. [https://techcommunity.microsoft.com/blog/spblog/collect-information-like-a-pro-%E2%80%93-new-microsoft-lists-forms-experience/4086659 Create a Form from a Microsoft List]<br />
<br />
<br />
<br />
<br />
|sidebar=<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
}}<br />
<br />
<br />
[[Category:Microsoft 365]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Template:TeamsPhoneHelp&diff=48171Template:TeamsPhoneHelp2026-04-13T18:27:12Z<p>Wbff4076: </p>
<hr />
<div>[[File:Teams-logo.png|20px|left]]<br />
====Teams Phone Help====<br />
*[[Teams Phone Getting Started]]<br />
*[[Teams Phone Quick Start]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Using_Teams_Phone&diff=48170Using Teams Phone2026-04-13T18:26:34Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
{{TwoColumn|lead= <br />
[[File:Teams-logo.png|75px|left]]Teams Phone Quick Start.<br />
<br /><br />
|content=<br />
<br />
<br /><br />
''Audience: Faculty, Staff, and Student Employees''<br />
<br /><br />
<br />
===Video Overview of Teams Calls===<br />
[https://support.microsoft.com/en-us/office/overview-of-teams-calls-425d6970-6e27-47b6-bc61-4c38fff51c4f Video overview of Teams calls] (support.micorosoft.com)<br />
<br />
=== Make Calls ===<br />
*[https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 First things to know about calls] (support.micorosoft.com)<br />
*[https://support.microsoft.com/en-us/office/make-calls-0a27994b-4d5d-4ac1-a40d-83b72edca946 Make calls video training] (support.micorosoft.com)<br />
*[https://support.microsoft.com/en-us/office/start-a-call-from-a-chat-in-microsoft-teams-f5138c9d-df4c-43d8-9cf6-53400c1a7798 Start a call from a chat] (support.micorosoft.com)<br />
<br />
===Answer a Call===<br />
[https://support.microsoft.com/en-us/office/answer-a-call-in-microsoft-teams-780c6946-2061-4efc-82c3-336aabfc7da0 Accept or decline calls] (support.micorosoft.com)<br />
<br />
===Add Someone to a Call===<br />
[https://support.microsoft.com/en-us/office/add-someone-to-a-call-in-microsoft-teams-267fb0c9-275a-4047-8412-7b2654dc29c3 Add someone to a call in Microsoft Teams] (support.micorosoft.com)<br />
<br />
===Holds===<br />
[https://support.microsoft.com/en-us/office/put-a-call-on-hold-in-microsoft-teams-c824515c-77d9-46d1-bd0e-5d760c69f517 Place a call on hold] (support.micorosoft.com)<br />
<br />
===Transfer a Call===<br />
[https://support.microsoft.com/en-us/office/transfer-a-call-in-microsoft-teams-b7f40f14-e083-46b9-b739-68038c8f73a0 How to transfer a call] (support.micorosoft.com)<br />
<br />
===Manage Call Settings===<br />
[https://support.microsoft.com/en-us/office/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f Customize call settings] (support.micorosoft.com)<br />
<br />
===Voicemail===<br />
[https://support.microsoft.com/en-us/office/check-your-voicemail-in-microsoft-teams-f8d568ce-7329-4fe2-a6a2-325ec2e2b419 Check your voicemail] (support.micorosoft.com)<br />
<br />
===Call Forwarding===<br />
*[https://support.microsoft.com/en-us/office/call-forwarding-call-groups-and-simultaneous-ring-in-microsoft-teams-a88da9e8-1343-4d3c-9bda-4b9615e4183e Call forwarding, call groups, and simultaneous ring] (support.micorosoft.com)<br />
*[https://support.microsoft.com/en-us/office/tips-for-teams-calls-d3fb0e97-4afa-4919-86e8-021102ed5c2b Transfer, merge, park video training] (support.micorosoft.com)<br />
<br />
===Delegates===<br />
[https://support.microsoft.com/en-us/office/share-a-phone-line-with-a-delegate-in-microsoft-teams-16307929-a51f-43fc-8323-3b1bf115e5a8 Assign a delegate] (support.micorosoft.com)<br />
<br />
===Call Queues===<br />
*[https://support.microsoft.com/en-us/office/manage-your-call-queue-and-auto-attendant-settings-in-microsoft-teams-52c741c6-8577-4faf-aa5a-c7853e0ab8f8 Manage your call queue and auto attendant settings] (support.micorosoft.com)<br />
*[https://support.microsoft.com/en-us/office/manage-your-support-call-queue-in-microsoft-teams-9f07dabe-91c6-4a9b-a545-8ffdddd2504e View, respond to, and collaborate on support calls] (support.micorosoft.com)<br />
<br />
<br />
|sidebar=<br />
{{TeamsPhoneHelp}}<br />
----<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
}}<br />
<br />
[[Category:Telephones]]<br />
[[Category:Teams Phone]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Using_Teams_Phone&diff=48169Using Teams Phone2026-04-13T18:25:51Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
{{TwoColumn|lead= <br />
[[File:Teams-logo.png|75px|left]]Teams Phone Quick Start.<br />
<br /><br />
|content=<br />
<br />
<br /><br />
''Audience: Faculty, Staff, and Student Employees''<br />
<br /><br />
<br />
===Video Overview of Teams Calls===<br />
[https://support.microsoft.com/en-us/office/overview-of-teams-calls-425d6970-6e27-47b6-bc61-4c38fff51c4f Video overview of Teams calls] (support.micorosoft.com)<br />
<br />
=== Make Calls ===<br />
*[https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 First things to know about calls] (support.micorosoft.com)<br />
*[https://support.microsoft.com/en-us/office/make-calls-0a27994b-4d5d-4ac1-a40d-83b72edca946 Make calls video training] (support.micorosoft.com)<br />
*[https://support.microsoft.com/en-us/office/start-a-call-from-a-chat-in-microsoft-teams-f5138c9d-df4c-43d8-9cf6-53400c1a7798 Start a call from a chat] (support.micorosoft.com)<br />
<br />
===Answer a Call===<br />
[https://support.microsoft.com/en-us/office/answer-a-call-in-microsoft-teams-780c6946-2061-4efc-82c3-336aabfc7da0 Accept or decline calls] (support.micorosoft.com)<br />
<br />
===Add Someone to a Call===<br />
[https://support.microsoft.com/en-us/office/add-someone-to-a-call-in-microsoft-teams-267fb0c9-275a-4047-8412-7b2654dc29c3 Add someone to a call in Microsoft Teams] (support.micorosoft.com)<br />
<br />
===Holds===<br />
[https://support.microsoft.com/en-us/office/put-a-call-on-hold-in-microsoft-teams-c824515c-77d9-46d1-bd0e-5d760c69f517 Place a call on hold.] (support.micorosoft.com)<br />
<br />
===Transfer a Call===<br />
[https://support.microsoft.com/en-us/office/transfer-a-call-in-microsoft-teams-b7f40f14-e083-46b9-b739-68038c8f73a0 How to transfer a call] (support.micorosoft.com)<br />
<br />
===Manage Call Settings===<br />
[https://support.microsoft.com/en-us/office/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f Customize call settings.] (support.micorosoft.com)<br />
<br />
===Voicemail===<br />
[https://support.microsoft.com/en-us/office/check-your-voicemail-in-microsoft-teams-f8d568ce-7329-4fe2-a6a2-325ec2e2b419 Check your voicemail.] (support.micorosoft.com)<br />
<br />
===Call Forwarding===<br />
*[https://support.microsoft.com/en-us/office/call-forwarding-call-groups-and-simultaneous-ring-in-microsoft-teams-a88da9e8-1343-4d3c-9bda-4b9615e4183e Call forwarding, call groups, and simultaneous ring.] (support.micorosoft.com)<br />
*[https://support.microsoft.com/en-us/office/tips-for-teams-calls-d3fb0e97-4afa-4919-86e8-021102ed5c2b Transfer, merge, park video training] (support.micorosoft.com)<br />
<br />
===Delegates===<br />
[https://support.microsoft.com/en-us/office/share-a-phone-line-with-a-delegate-in-microsoft-teams-16307929-a51f-43fc-8323-3b1bf115e5a8 Assign a delegate.] (support.micorosoft.com)<br />
<br />
===Call Queues===<br />
*[https://support.microsoft.com/en-us/office/manage-your-call-queue-and-auto-attendant-settings-in-microsoft-teams-52c741c6-8577-4faf-aa5a-c7853e0ab8f8 Manage your call queue and auto attendant settings] (support.micorosoft.com)<br />
*[https://support.microsoft.com/en-us/office/manage-your-support-call-queue-in-microsoft-teams-9f07dabe-91c6-4a9b-a545-8ffdddd2504e View, respond to, and collaborate on support calls] (support.micorosoft.com)<br />
<br />
<br />
|sidebar=<br />
{{TeamsPhoneHelp}}<br />
----<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
}}<br />
<br />
[[Category:Telephones]]<br />
[[Category:Teams Phone]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Using_Teams_Phone&diff=48168Using Teams Phone2026-04-13T18:25:24Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
{{TwoColumn|lead= <br />
[[File:Teams-logo.png|75px|left]]Teams Phone Quick Start.<br />
<br /><br />
|content=<br />
<br />
<br /><br />
''Audience: Faculty, Staff, and Student Employees''<br />
<br /><br />
<br />
===Video Overview of Teams Calls===<br />
[https://support.microsoft.com/en-us/office/overview-of-teams-calls-425d6970-6e27-47b6-bc61-4c38fff51c4f Video overview of Teams calls] (support.micorosoft.com)<br />
<br />
=== Make Calls ===<br />
*[https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 First things to know about calls] (support.micorosoft.com)<br />
*[https://support.microsoft.com/en-us/office/make-calls-0a27994b-4d5d-4ac1-a40d-83b72edca946 Make calls video training] (support.micorosoft.com)<br />
*[https://support.microsoft.com/en-us/office/start-a-call-from-a-chat-in-microsoft-teams-f5138c9d-df4c-43d8-9cf6-53400c1a7798 Start a call from a chat] (support.micorosoft.com)<br />
<br />
===Answer a Call===<br />
[https://support.microsoft.com/en-us/office/answer-a-call-in-microsoft-teams-780c6946-2061-4efc-82c3-336aabfc7da0 Accept or decline calls.] (support.micorosoft.com)<br />
<br />
===Add Someone to a Call===<br />
[https://support.microsoft.com/en-us/office/add-someone-to-a-call-in-microsoft-teams-267fb0c9-275a-4047-8412-7b2654dc29c3 Add someone to a call in Microsoft Teams] (support.micorosoft.com)<br />
<br />
===Holds===<br />
[https://support.microsoft.com/en-us/office/put-a-call-on-hold-in-microsoft-teams-c824515c-77d9-46d1-bd0e-5d760c69f517 Place a call on hold.] (support.micorosoft.com)<br />
<br />
===Transfer a Call===<br />
[https://support.microsoft.com/en-us/office/transfer-a-call-in-microsoft-teams-b7f40f14-e083-46b9-b739-68038c8f73a0 How to transfer a call] (support.micorosoft.com)<br />
<br />
===Manage Call Settings===<br />
[https://support.microsoft.com/en-us/office/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f Customize call settings.] (support.micorosoft.com)<br />
<br />
===Voicemail===<br />
[https://support.microsoft.com/en-us/office/check-your-voicemail-in-microsoft-teams-f8d568ce-7329-4fe2-a6a2-325ec2e2b419 Check your voicemail.] (support.micorosoft.com)<br />
<br />
===Call Forwarding===<br />
*[https://support.microsoft.com/en-us/office/call-forwarding-call-groups-and-simultaneous-ring-in-microsoft-teams-a88da9e8-1343-4d3c-9bda-4b9615e4183e Call forwarding, call groups, and simultaneous ring.] (support.micorosoft.com)<br />
*[https://support.microsoft.com/en-us/office/tips-for-teams-calls-d3fb0e97-4afa-4919-86e8-021102ed5c2b Transfer, merge, park video training] (support.micorosoft.com)<br />
<br />
===Delegates===<br />
[https://support.microsoft.com/en-us/office/share-a-phone-line-with-a-delegate-in-microsoft-teams-16307929-a51f-43fc-8323-3b1bf115e5a8 Assign a delegate.] (support.micorosoft.com)<br />
<br />
===Call Queues===<br />
*[https://support.microsoft.com/en-us/office/manage-your-call-queue-and-auto-attendant-settings-in-microsoft-teams-52c741c6-8577-4faf-aa5a-c7853e0ab8f8 Manage your call queue and auto attendant settings] (support.micorosoft.com)<br />
*[https://support.microsoft.com/en-us/office/manage-your-support-call-queue-in-microsoft-teams-9f07dabe-91c6-4a9b-a545-8ffdddd2504e View, respond to, and collaborate on support calls] (support.micorosoft.com)<br />
<br />
<br />
|sidebar=<br />
{{TeamsPhoneHelp}}<br />
----<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
}}<br />
<br />
[[Category:Telephones]]<br />
[[Category:Teams Phone]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Using_Teams_Phone&diff=48167Using Teams Phone2026-04-13T18:22:28Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
{{TwoColumn|lead= <br />
[[File:Teams-logo.png|75px|left]]Teams Phone Quick Start.<br />
<br /><br />
|content=<br />
<br />
<br /><br />
''Audience: Faculty, Staff, and Student Employees''<br />
<br /><br />
<br />
===Video Overview of Teams Calls===<br />
[https://support.microsoft.com/en-us/office/overview-of-teams-calls-425d6970-6e27-47b6-bc61-4c38fff51c4f Video overview of Teams calls] (support.micorosoft.com)<br />
<br />
=== Make Calls ===<br />
*[https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 First things to know about calls.] (support.micorosoft.com)<br />
*[https://support.microsoft.com/en-us/office/make-calls-0a27994b-4d5d-4ac1-a40d-83b72edca946 Make calls video training] (support.micorosoft.com)<br />
<br />
===Start a call from a chat===<br />
[https://support.microsoft.com/en-us/office/start-a-call-from-a-chat-in-microsoft-teams-f5138c9d-df4c-43d8-9cf6-53400c1a7798 You can make one-on-one or group calls. ] (support.micorosoft.com)<br />
<br />
===Answer a Call===<br />
[https://support.microsoft.com/en-us/office/answer-a-call-in-microsoft-teams-780c6946-2061-4efc-82c3-336aabfc7da0 Accept or decline calls.] (support.micorosoft.com)<br />
<br />
===Add Someone to a Call===<br />
[https://support.microsoft.com/en-us/office/add-someone-to-a-call-in-microsoft-teams-267fb0c9-275a-4047-8412-7b2654dc29c3 Add someone to a call in Microsoft Teams] (support.micorosoft.com)<br />
<br />
===Holds===<br />
[https://support.microsoft.com/en-us/office/put-a-call-on-hold-in-microsoft-teams-c824515c-77d9-46d1-bd0e-5d760c69f517 Place a call on hold.] (support.micorosoft.com)<br />
<br />
===Transfer a Call===<br />
[https://support.microsoft.com/en-us/office/transfer-a-call-in-microsoft-teams-b7f40f14-e083-46b9-b739-68038c8f73a0 How to transfer a call.] (support.micorosoft.com)<br />
<br />
===Manage Call Settings===<br />
[https://support.microsoft.com/en-us/office/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f Customize call settings.] (support.micorosoft.com)<br />
<br />
===Voicemail===<br />
[https://support.microsoft.com/en-us/office/check-your-voicemail-in-microsoft-teams-f8d568ce-7329-4fe2-a6a2-325ec2e2b419 Check your voicemail.] (support.micorosoft.com)<br />
<br />
===Call Forwarding===<br />
*[https://support.microsoft.com/en-us/office/call-forwarding-call-groups-and-simultaneous-ring-in-microsoft-teams-a88da9e8-1343-4d3c-9bda-4b9615e4183e Call forwarding, call groups, and simultaneous ring.] (support.micorosoft.com)<br />
*[https://support.microsoft.com/en-us/office/tips-for-teams-calls-d3fb0e97-4afa-4919-86e8-021102ed5c2b Transfer, merge, park video training] (support.micorosoft.com)<br />
<br />
===Delegates===<br />
[https://support.microsoft.com/en-us/office/share-a-phone-line-with-a-delegate-in-microsoft-teams-16307929-a51f-43fc-8323-3b1bf115e5a8 Assign a delegate.] (support.micorosoft.com)<br />
<br />
===Call Queues===<br />
[https://support.microsoft.com/en-us/office/manage-your-call-queue-and-auto-attendant-settings-in-microsoft-teams-52c741c6-8577-4faf-aa5a-c7853e0ab8f8 Manage your call queue and auto attendant settings.] (support.micorosoft.com)<br />
<br />
===Team Call Queues===<br />
[https://support.microsoft.com/en-us/office/manage-your-support-call-queue-in-microsoft-teams-9f07dabe-91c6-4a9b-a545-8ffdddd2504e View, respond to, and collaborate on support calls.] (support.micorosoft.com)<br />
<br />
<br />
|sidebar=<br />
{{TeamsPhoneHelp}}<br />
----<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
}}<br />
<br />
[[Category:Telephones]]<br />
[[Category:Teams Phone]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Teams_Phone_Getting_Started&diff=48166Teams Phone Getting Started2026-04-13T18:16:31Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
{{TwoColumn|lead= <br />
[[File:Teams-logo.png|75px|left]]About Microsoft Teams Phone at Evergreen.<br />
<br /><br />
|content=<br />
<br />
<br /><br />
''Audience: Faculty, Staff, and Student Employees''<br />
<br /><br />
=== What is Teams Phone? ===<br />
Teams Phone is the latest telecommunications service offering from the Office of Information Technology (OIT). It combines the functionality of Microsoft Teams with the ability to place and receive telephone calls using your campus phone number through the Microsoft Teams application. <br />
<br />
===Learn more about the Teams Phone service=== <br />
How Teams Phone differs from your current desk phone service: <br />
*[[Teams Phone Quick Start]]<br />
<br />
=== Can I have a desk phone and also use Teams Phone? ===<br />
Desk phones are primarily reserved for individuals with special circumstances. However, with Microsoft Teams and the Teams app on your computer and smartphone, you can place and receive calls and check voicemails directly through the app, making it a convenient and efficient alternative to a traditional desk phone.<br />
<br />
=== How do I receive my campus calls on my cell phone with Teams Phone? ===<br />
You’ll need to download the Microsoft Teams app from the Apple App Store. You can also download the app directly. Once you sign in with your Evergreen email and password, you’ll be able to receive and place campus phone calls directly from the Teams app.<br />
<br />
=== What will I need to use Teams Phone? ===<br />
You will need a computer or smartphone with Microsoft Teams installed. <br />
'''''Note: Non-employee students are not eligible to use Teams Phone.'''''<br />
<br />
====Laptop====<br />
If you’re using a laptop, the built-in microphone will work to place and receive calls. <br />
<br />
====Headset====<br />
*We will issue a one-time wired headset to anyone who needs one. <br />
*If you need a wireless headset, work with your manager to order one. Please note that we cannot recommend specific headsets, but you can purchase a compatible one through your usual channels.<br />
<br />
====Desk Phone====<br />
Desk phones are prioritized for individuals with special circumstances. However, with the Teams app on your computer and smartphone, you can manage all your calls and voicemails efficiently without needing a traditional desk phone.<br />
<br />
=== How are emergency (911) calls handled with Teams Phone? ===<br />
When using Teams Phone for emergency (911) calls at Evergreen State College, here's how it works:<br />
*On Campus: If you are connected via wired or WiFi on campus, your location is determined automatically.<br />
*Off Campus: When you are off campus, you will need to set your location manually within the Teams application’s “Calls” tab. <br />
<br />
These steps ensure that emergency services can accurately locate you when you make a 911 call.<br />
<br />
=== What if I’m a student employee? Am I eligible to use Teams Phone? ===<br />
Your manager will determine if you meet all the criteria mentioned above for being a good fit for Teams Phone and you’re a student employee. <br />
<br />
Please note that if you lose your Microsoft 365 license, you will also lose access to Teams Phone.<br />
<br />
|sidebar=<br />
{{TeamsPhoneHelp}}<br />
----<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
}}<br />
<br />
[[Category:Telephones]]<br />
[[Category:Teams]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Teams_Phone_Getting_Started&diff=48165Teams Phone Getting Started2026-04-10T22:31:58Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
{{TwoColumn|lead= <br />
[[File:Teams-logo.png|75px|left]]About Microsoft Teams Phone at Evergreen.<br />
<br /><br />
|content=<br />
<br />
<br /><br />
''Audience: Faculty, Staff, and Student Employees''<br />
<br /><br />
=== What is Teams Phone? ===<br />
Teams Phone is the latest telecommunications service offering from the Office of Information Technology (OIT). It combines the functionality of Microsoft Teams with the ability to place and receive telephone calls using your campus phone number through the Microsoft Teams application. <br />
<br />
===Learn more about the Teams Phone service=== <br />
How Teams Phone differs from your current desk phone service: <br />
#[[Teams Phone Quick Start]]<br />
<br />
=== Can I have a desk phone and also use Teams Phone? ===<br />
Desk phones are primarily reserved for individuals with special circumstances. However, with Microsoft Teams and the Teams app on your computer and smartphone, you can place and receive calls and check voicemails directly through the app, making it a convenient and efficient alternative to a traditional desk phone.<br />
<br />
=== How do I receive my campus calls on my cell phone with Teams Phone? ===<br />
You’ll need to download the Microsoft Teams app from the Apple App Store. You can also download the app directly. Once you sign in with your Evergreen email and password, you’ll be able to receive and place campus phone calls directly from the Teams app.<br />
<br />
=== What will I need to use Teams Phone? ===<br />
You will need a computer or smartphone with Microsoft Teams installed. <br />
'''''Note: Non-employee students are not eligible to use Teams Phone.'''''<br />
<br />
====Laptop====<br />
If you’re using a laptop, the built-in microphone will work to place and receive calls. <br />
<br />
====Headset====<br />
*We will issue a one-time wired headset to anyone who needs one. <br />
*If you need a wireless headset, work with your manager to order one. Please note that we cannot recommend specific headsets, but you can purchase a compatible one through your usual channels.<br />
<br />
====Desk Phone====<br />
Desk phones are prioritized for individuals with special circumstances. However, with the Teams app on your computer and smartphone, you can manage all your calls and voicemails efficiently without needing a traditional desk phone.<br />
<br />
=== How are emergency (911) calls handled with Teams Phone? ===<br />
When using Teams Phone for emergency (911) calls at Evergreen State College, here's how it works:<br />
*On Campus: If you are connected via wired or WiFi on campus, your location is determined automatically.<br />
*Off Campus: When you are off campus, you will need to set your location manually within the Teams application’s “Calls” tab. <br />
<br />
These steps ensure that emergency services can accurately locate you when you make a 911 call.<br />
<br />
=== What if I’m a student employee? Am I eligible to use Teams Phone? ===<br />
Your manager will determine if you meet all the criteria mentioned above for being a good fit for Teams Phone and you’re a student employee. <br />
<br />
Please note that if you lose your Microsoft 365 license, you will also lose access to Teams Phone.<br />
<br />
|sidebar=<br />
{{TeamsPhoneHelp}}<br />
----<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
}}<br />
<br />
[[Category:Telephones]]<br />
[[Category:Teams]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Using_Teams_Phone&diff=48164Using Teams Phone2026-04-10T22:30:22Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
{{TwoColumn|lead= <br />
[[File:Teams-logo.png|75px|left]]Teams Phone Quick Start.<br />
<br /><br />
|content=<br />
<br />
<br /><br />
''Audience: Faculty, Staff, and Student Employees''<br />
<br /><br />
<br />
===Video Overview of Teams Calls===<br />
[https://support.microsoft.com/en-us/office/overview-of-teams-calls-425d6970-6e27-47b6-bc61-4c38fff51c4f Video overview of Teams calls] (support.micorosoft.com)<br />
<br />
=== Make Calls ===<br />
*[https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 First things to know about calls.] (support.micorosoft.com)<br />
*[https://support.microsoft.com/en-us/office/make-calls-0a27994b-4d5d-4ac1-a40d-83b72edca946 Make calls video training] (support.micorosoft.com)<br />
<br />
===Start a call from a chat===<br />
[https://support.microsoft.com/en-us/office/start-a-call-from-a-chat-in-microsoft-teams-f5138c9d-df4c-43d8-9cf6-53400c1a7798 You can make one-on-one or group calls. ] (support.micorosoft.com)<br />
<br />
===Answer a Call===<br />
[https://support.microsoft.com/en-us/office/answer-a-call-in-microsoft-teams-780c6946-2061-4efc-82c3-336aabfc7da0 Accept or decline calls.] (support.micorosoft.com)<br />
<br />
===Add Someone to a Call===<br />
[https://support.microsoft.com/en-us/office/add-someone-to-a-call-in-microsoft-teams-267fb0c9-275a-4047-8412-7b2654dc29c3 Add someone to a call in Microsoft Teams] (support.micorosoft.com)<br />
<br />
===Holds===<br />
[https://support.microsoft.com/en-us/office/put-a-call-on-hold-in-microsoft-teams-c824515c-77d9-46d1-bd0e-5d760c69f517 Place a call on hold.] (support.micorosoft.com)<br />
<br />
===Transfer a Call===<br />
[https://support.microsoft.com/en-us/office/transfer-a-call-in-microsoft-teams-b7f40f14-e083-46b9-b739-68038c8f73a0 How to transfer a call.] (support.micorosoft.com)<br />
<br />
===Manage Call Settings===<br />
[https://support.microsoft.com/en-us/office/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f Customize call settings.] (support.micorosoft.com)<br />
<br />
===Voicemail===<br />
[https://support.microsoft.com/en-us/office/check-your-voicemail-in-microsoft-teams-f8d568ce-7329-4fe2-a6a2-325ec2e2b419 Check your voicemail.] (support.micorosoft.com)<br />
<br />
===Call Forwarding===<br />
*[https://support.microsoft.com/en-us/office/call-forwarding-call-groups-and-simultaneous-ring-in-microsoft-teams-a88da9e8-1343-4d3c-9bda-4b9615e4183e Call forwarding, call groups, and simultaneous ring.] (support.micorosoft.com)<br />
*[https://support.microsoft.com/en-us/office/tips-for-teams-calls-d3fb0e97-4afa-4919-86e8-021102ed5c2b Transfer, merge, park video training] (support.micorosoft.com)<br />
<br />
===Delegates===<br />
[https://support.microsoft.com/en-us/office/share-a-phone-line-with-a-delegate-in-microsoft-teams-16307929-a51f-43fc-8323-3b1bf115e5a8 Assign a delegate.] (support.micorosoft.com)<br />
<br />
===Call Queues===<br />
[https://support.microsoft.com/en-us/office/manage-your-call-queue-and-auto-attendant-settings-in-microsoft-teams-52c741c6-8577-4faf-aa5a-c7853e0ab8f8 Manage your call queue and auto attendant settings.] (support.micorosoft.com)<br />
<br />
===Team Call Queues===<br />
[https://support.microsoft.com/en-us/office/manage-your-support-call-queue-in-microsoft-teams-9f07dabe-91c6-4a9b-a545-8ffdddd2504e Manage your support call queue.] (support.micorosoft.com)<br />
<br />
<br />
|sidebar=<br />
{{TeamsPhoneHelp}}<br />
----<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
}}<br />
<br />
[[Category:Telephones]]<br />
[[Category:Teams Phone]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Using_Teams_Phone&diff=48163Using Teams Phone2026-04-10T22:29:32Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
{{TwoColumn|lead= <br />
[[File:Teams-logo.png|75px|left]]Teams Phone Quick Start.<br />
<br /><br />
|content=<br />
<br />
<br /><br />
''Audience: Faculty, Staff, and Student Employees''<br />
<br /><br />
<br />
==Video Overview of Calls==<br />
[https://support.microsoft.com/en-us/office/overview-of-teams-calls-425d6970-6e27-47b6-bc61-4c38fff51c4f Video overview of Teams calls] (support.micorosoft.com)<br />
<br />
=== Make Calls ===<br />
*[https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 First things to know about calls.] (support.micorosoft.com)<br />
*[https://support.microsoft.com/en-us/office/make-calls-0a27994b-4d5d-4ac1-a40d-83b72edca946 Make calls video training] (support.micorosoft.com)<br />
<br />
<br />
===Start a call from a chat===<br />
[https://support.microsoft.com/en-us/office/start-a-call-from-a-chat-in-microsoft-teams-f5138c9d-df4c-43d8-9cf6-53400c1a7798 You can make one-on-one or group calls. ] (support.micorosoft.com)<br />
<br />
===Answer a Call===<br />
[https://support.microsoft.com/en-us/office/answer-a-call-in-microsoft-teams-780c6946-2061-4efc-82c3-336aabfc7da0 Accept or decline calls.] (support.micorosoft.com)<br />
<br />
===Add Someone to a Call===<br />
[https://support.microsoft.com/en-us/office/add-someone-to-a-call-in-microsoft-teams-267fb0c9-275a-4047-8412-7b2654dc29c3 Add someone to a call in Microsoft Teams] (support.micorosoft.com)<br />
<br />
===Holds===<br />
[https://support.microsoft.com/en-us/office/put-a-call-on-hold-in-microsoft-teams-c824515c-77d9-46d1-bd0e-5d760c69f517 Place a call on hold.] (support.micorosoft.com)<br />
<br />
===Transfer a Call===<br />
[https://support.microsoft.com/en-us/office/transfer-a-call-in-microsoft-teams-b7f40f14-e083-46b9-b739-68038c8f73a0 How to transfer a call.] (support.micorosoft.com)<br />
<br />
===Manage Call Settings===<br />
[https://support.microsoft.com/en-us/office/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f Customize call settings.] (support.micorosoft.com)<br />
<br />
===Voicemail===<br />
[https://support.microsoft.com/en-us/office/check-your-voicemail-in-microsoft-teams-f8d568ce-7329-4fe2-a6a2-325ec2e2b419 Check your voicemail.] (support.micorosoft.com)<br />
<br />
===Call Forwarding===<br />
*[https://support.microsoft.com/en-us/office/call-forwarding-call-groups-and-simultaneous-ring-in-microsoft-teams-a88da9e8-1343-4d3c-9bda-4b9615e4183e Call forwarding, call groups, and simultaneous ring.] (support.micorosoft.com)<br />
*[https://support.microsoft.com/en-us/office/tips-for-teams-calls-d3fb0e97-4afa-4919-86e8-021102ed5c2b Transfer, merge, park video training] (support.micorosoft.com)<br />
<br />
===Delegates===<br />
[https://support.microsoft.com/en-us/office/share-a-phone-line-with-a-delegate-in-microsoft-teams-16307929-a51f-43fc-8323-3b1bf115e5a8 Assign a delegate.] (support.micorosoft.com)<br />
<br />
===Call Queues===<br />
[https://support.microsoft.com/en-us/office/manage-your-call-queue-and-auto-attendant-settings-in-microsoft-teams-52c741c6-8577-4faf-aa5a-c7853e0ab8f8 Manage your call queue and auto attendant settings.] (support.micorosoft.com)<br />
<br />
===Team Call Queues===<br />
[https://support.microsoft.com/en-us/office/manage-your-support-call-queue-in-microsoft-teams-9f07dabe-91c6-4a9b-a545-8ffdddd2504e Manage your support call queue.] (support.micorosoft.com)<br />
<br />
<br />
|sidebar=<br />
{{TeamsPhoneHelp}}<br />
----<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
}}<br />
<br />
[[Category:Telephones]]<br />
[[Category:Teams Phone]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Using_Teams_Phone&diff=48162Using Teams Phone2026-04-10T22:24:18Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
{{TwoColumn|lead= <br />
[[File:Teams-logo.png|75px|left]]Teams Phone Quick Start.<br />
<br /><br />
|content=<br />
<br />
<br /><br />
''Audience: Faculty, Staff, and Student Employees''<br />
<br /><br />
<br />
==Video Overview of Calls==<br />
[https://support.microsoft.com/en-us/office/overview-of-teams-calls-425d6970-6e27-47b6-bc61-4c38fff51c4f Video overview of Teams calls] (support.micorosoft.com)<br />
<br />
=== Make Calls ===<br />
[https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 First things to know about calls.] (support.micorosoft.com)<br />
<br />
===Start a call from a chat===<br />
[https://support.microsoft.com/en-us/office/start-a-call-from-a-chat-in-microsoft-teams-f5138c9d-df4c-43d8-9cf6-53400c1a7798 You can make one-on-one or group calls. ] (support.micorosoft.com)<br />
<br />
===Answer a Call===<br />
[https://support.microsoft.com/en-us/office/answer-a-call-in-microsoft-teams-780c6946-2061-4efc-82c3-336aabfc7da0 When someone calls you, you'll get a notification that lets you accept or decline the call.] (support.micorosoft.com)<br />
<br />
===Add Someone to a Call===<br />
[https://support.microsoft.com/en-us/office/add-someone-to-a-call-in-microsoft-teams-267fb0c9-275a-4047-8412-7b2654dc29c3 Add someone to a call in Microsoft Teams] (support.micorosoft.com)<br />
<br />
===Put a Call On-Hold===<br />
[https://support.microsoft.com/en-us/office/put-a-call-on-hold-in-microsoft-teams-c824515c-77d9-46d1-bd0e-5d760c69f517 Place a call on hold.] (support.micorosoft.com)<br />
<br />
===Transfer a Call===<br />
[https://support.microsoft.com/en-us/office/transfer-a-call-in-microsoft-teams-b7f40f14-e083-46b9-b739-68038c8f73a0 How to transfer a call.] (support.micorosoft.com)<br />
<br />
===Manage Call Settings===<br />
[https://support.microsoft.com/en-us/office/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f Customize call settings.] (support.micorosoft.com)<br />
<br />
===Voicemail===<br />
[https://support.microsoft.com/en-us/office/check-your-voicemail-in-microsoft-teams-f8d568ce-7329-4fe2-a6a2-325ec2e2b419 Check your voicemail.] (support.micorosoft.com)<br />
<br />
===Call Forwarding===<br />
[https://support.microsoft.com/en-us/office/call-forwarding-call-groups-and-simultaneous-ring-in-microsoft-teams-a88da9e8-1343-4d3c-9bda-4b9615e4183e Call forwarding, call groups, and simultaneous ring.] (support.micorosoft.com)<br />
<br />
===Delegates===<br />
[https://support.microsoft.com/en-us/office/share-a-phone-line-with-a-delegate-in-microsoft-teams-16307929-a51f-43fc-8323-3b1bf115e5a8 Assign a delegate.] (support.micorosoft.com)<br />
<br />
===Call Queues===<br />
[https://support.microsoft.com/en-us/office/manage-your-call-queue-and-auto-attendant-settings-in-microsoft-teams-52c741c6-8577-4faf-aa5a-c7853e0ab8f8 Manage your call queue and auto attendant settings.] (support.micorosoft.com)<br />
<br />
===Team Call Queues===<br />
[https://support.microsoft.com/en-us/office/manage-your-support-call-queue-in-microsoft-teams-9f07dabe-91c6-4a9b-a545-8ffdddd2504e Manage your support call queue.] (support.micorosoft.com)<br />
<br />
<br />
|sidebar=<br />
{{TeamsPhoneHelp}}<br />
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{{M365 Help}}<br />
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{{GetHelp}}<br />
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[[Category:Telephones]]<br />
[[Category:Teams Phone]]</div>Wbff4076http://helpwiki.evergreen.edu/wiki/index.php?title=Using_Teams_Phone&diff=48161Using Teams Phone2026-04-10T22:22:00Z<p>Wbff4076: </p>
<hr />
<div>__NOTOC__<br />
{{TwoColumn|lead= <br />
[[File:Teams-logo.png|75px|left]]Teams Phone Quick Start.<br />
<br /><br />
|content=<br />
<br />
<br /><br />
''Audience: Faculty, Staff, and Student Employees''<br />
<br /><br />
<br />
==Video Overview of Calls==<br />
[https://support.microsoft.com/en-us/office/overview-of-teams-calls-425d6970-6e27-47b6-bc61-4c38fff51c4f Video overview of Teams calls] (support.micorosoft.com)<br />
<br />
=== Make Calls ===<br />
[https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 First things to know about calls.] (support.micorosoft.com)<br />
<br />
===Start a call from a chat===<br />
[https://support.microsoft.com/en-us/office/start-a-call-from-a-chat-in-microsoft-teams-f5138c9d-df4c-43d8-9cf6-53400c1a7798 You can make one-on-one or group calls. ] (support.micorosoft.com)<br />
<br />
===Answer a Call===<br />
[https://support.microsoft.com/en-us/office/answer-a-call-in-microsoft-teams-780c6946-2061-4efc-82c3-336aabfc7da0 When someone calls you, you'll get a notification that lets you accept or decline the call.] (support.micorosoft.com)<br />
<br />
===Add Someone to a Call===<br />
[https://support.microsoft.com/en-us/office/add-someone-to-a-call-in-microsoft-teams-267fb0c9-275a-4047-8412-7b2654dc29c3 Add someone to a call in Microsoft Teams] (support.micorosoft.com)<br />
<br />
===Put a Call On-Hold===<br />
[https://support.microsoft.com/en-us/office/put-a-call-on-hold-in-microsoft-teams-c824515c-77d9-46d1-bd0e-5d760c69f517 Place a call on hold.] (support.micorosoft.com)<br />
<br />
===Transfer a Call===<br />
[https://support.microsoft.com/en-us/office/transfer-a-call-in-microsoft-teams-b7f40f14-e083-46b9-b739-68038c8f73a0 How to transfer a call.] (support.micorosoft.com)<br />
<br />
===Manage Call Settings===<br />
[https://support.microsoft.com/en-us/office/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f Customize call settings.] (support.micorosoft.com)<br />
<br />
===Voicemail===<br />
[https://support.microsoft.com/en-us/office/check-your-voicemail-in-microsoft-teams-f8d568ce-7329-4fe2-a6a2-325ec2e2b419 Check your voicemail.] (support.micorosoft.com)<br />
<br />
===Call Forwarding===<br />
[https://support.microsoft.com/en-us/office/call-forwarding-call-groups-and-simultaneous-ring-in-microsoft-teams-a88da9e8-1343-4d3c-9bda-4b9615e4183e Call forwarding, call groups, and simultaneous ring.] (support.micorosoft.com)<br />
<br />
===Delegates===<br />
[https://support.microsoft.com/en-us/office/share-a-phone-line-with-a-delegate-in-microsoft-teams-16307929-a51f-43fc-8323-3b1bf115e5a8 Assign a delegate.] (support.micorosoft.com)<br />
<br />
===Call Queues===<br />
[https://support.microsoft.com/en-us/office/manage-your-call-queue-and-auto-attendant-settings-in-microsoft-teams-52c741c6-8577-4faf-aa5a-c7853e0ab8f8 Manage your support call queue.] (support.micorosoft.com)<br />
<br />
<br />
|sidebar=<br />
{{TeamsPhoneHelp}}<br />
----<br />
{{M365 Help}}<br />
----<br />
{{GetHelp}}<br />
<br />
}}<br />
<br />
[[Category:Telephones]]<br />
[[Category:Teams Phone]]</div>Wbff4076