Help Wiki - User contributions [en]

MFA - Alternative Authentication Methods

2026-08-26T17:01:52Z

Wdhn2983: removed SMS and Voice options listed as alternatives

{{TwoColumn|lead=
[[File:Evergreen-MFA-icon.png|left|100px]]If it is not possible for you to use the Authenticator app you we can issue a hardware MFA token.
|content=
Note: These options may add some complexity for you. We encourage everyone to use the [[Microsoft Authenticator Setup|Microsoft Authenticator App]] whenever possible.

===Hardware MFA Tokens===
A hardware MFA Token is a small device about the size of a thumb drive. This device has a small screen on it displaying a number that frequently changes. When logging into an application protected by M365 you will need to type in the current number from the MFA token as your second factor. This means to use your M365 account you will always need to carry the MFA token to do so.

====Getting an MFA Token issued====
# If you need to be issued one of these, contact the [https://www.evergreen.edu/offices-services/technology-support-center Technology Support Center] to schedule a time to come into do this.
# It will probably take about 10 minutes to do this. If you have an Evergreen issued laptop and can bring it with you it will make the process faster.
# If you were issued a MFA Token but were not able to activate it at TSC please follow the instructions below.
## Go to https://mysignins.microsoft.com/security-info
## Select "+ Add sign-in Method"
## Chose Hardware token
## Follow the instructions on the screen

Please note that any existing MFA tokens you were issued for the previous system are not usable with this new system.
|sidebar=
{{MFA}}

----
{{GetHelp}}

}}
[[Category:MFA]]

Change My Evergreen Account Password

2026-06-15T21:46:55Z

Wdhn2983:

<div class="container-fluid">
<div class="row">
<div class="col-md-8"><div class="lead">
Instructions for changing your password.
</div>

Alert: Student, Faculty, and Staff passwords are set to expire every 365 days.

====Changing Your Password====
# Login to my.evergreen.edu
# Click on '''Profile''' link in the upper right corner
# Select the '''Change Password''' link.
# Sign in with your full evergreen email and current password.
# At the Change Password page, type in your current password and set a new, secure password.
# Your new password must meet the minimum requirements listed below:
#* At least 15 characters.
#* May not include your name.
#* May not be the same as your last nine (9) passwords.
#* Must include three of the following:
#*# at least one upper-case letter
#*# at least one lower-case letter
#*# at least one number
#*# at least one special character
# Confirm your new password in the second password box.
# Click the '''submit''' button.
# Once you click submit you will be redirected to your Evergreen Account Profile. From here you you will be able to review your account settings. Once everything is reviewed please choose the option "Sign out of everywhere" and navigate back to my.evergreen.edu to access your Evergreen resources.

<blockquote>'''Note for Evergreen-provisioned laptop users''': PC Laptop users that are off campus will need to use the OLD password to log into their laptops UNTIL they return to campus with the laptop. At this point the laptop will check in with the servers and get the new password. Mac user’s computer passwords are not tied to the Evergreen domain password. Mac LAPTOP passwords are not required to change.</blockquote>

<div class="lead">
Update Your Password on All of Your Devices
</div>
:click ''Expand'' for detailed steps

<div class="toccolours mw-collapsible mw-collapsed">
::'''Windows: Clear Saved Passwords'''
<div class="mw-collapsible-content">

:::Click on the Windows 10 start icon [[File:Win10Start.png|frameless]] or Windows 7 start icon [[File:Win7Start.png|frameless]]
:::Start typing “Credential”
:::And as you type Credential Manager will populate under best match.
:::Click on “Credential Manager”
[[File:Win10CredentialManager.png]]
:::In Credential Manager expand the password box by clicking the arrow
:::Click “Remove” on all evergreen.edu passwords.
:::You need to look under the Web Credentials and the Windows Credentials for these saved passwords.
[[File:Win10CredentialManagerB.png]]

</div>
</div>

<div class="toccolours mw-collapsible mw-collapsed">
::'''Mac: Clear Saved Passwords'''
<div class="mw-collapsible-content">

:::Click on the spotlight search icon [[File:MacSpotlightIcon.png|frameless]] and type the word keychain in the search box
:::Select Keychain Access
[[File:MacKeychainAccess.png ]]
:::From the Keychain application click on the Passwords Icon [[File:MacKeychainPWIcon.png|frameless]] located in the left hand column.
:::The saved passwords will be listed.
:::Control + Click on each password with evergreen.edu listed and choose Delete

[[File:MacKeychainAccessB.png ]]

</div>
</div>

<div class="toccolours mw-collapsible mw-collapsed">
::'''Firefox: Clear Saved Passwords'''
<div class="mw-collapsible-content">

:::Click on the Browser menu and choose Preferences
:::Choose Privacy & Security
:::Click Saved Logins….
[[File:FireFoxPWA.png ]]
:::Find the saved evergreen.edu passwords and click Remove Or you can click Remove All to get rid of all saved passwords.

[[File:FireFoxPWB.png ]]

</div>
</div>

<div class="toccolours mw-collapsible mw-collapsed">
::'''Chrome: Clear Saved Passwords'''
<div class="mw-collapsible-content">

:::From within Chrome, Click on the more actions icon [[File:ChromeMOIcon.png]] and choose Settings
[[File:ChromeMOPage.png ]]
:::Click on Settings
[[File:ChromeSettings.png]]
:::Choose Advanced down arrow and then Passwords and forms
[[File:ChromeSettingsPage.png]]
:::Across from Manage Passwords click the arrow
[[File:ChromePWandForms.png]]
:::Choose Remove on all Evergreen passwords
[[File:ChromeSearchSettings.png]]
</div>
</div>

<div class="toccolours mw-collapsible mw-collapsed">
::'''Mobile Phone Clear Saved Passwords'''
<div class="mw-collapsible-content">

:::Put phone in Airplane mode
:::Click on Mail App
:::Find evergreen.edu email account
:::Delete Account or Remove Account
:::Re-Add Account with new password.

</div>
</div>

* If you have your Evergreen password saved on any device (such as a smartphone, tablet or home computer) be sure to update the password on those devices.
* The old password can cause you to get locked out of your account.
** Example: if you check your email on your phone and don’t have to type in your password each time you have a saved password. The phone will keep trying the old saved password and after 5 failed attempts your account will be locked for 15 minutes as a security measure before it lets you try again.
* If you need additional assistance please contact the Technology Support Center at 360 867-6627 or via email at support@evergreen.edu


</div>
<div class="col-md-1"></div>
<div class="col-md-3 sidebar">
{{Account Help}}

----

{{GetHelp}}


</div>

</div>

</div>

__NOTOC__
__NOEDITSECTION__
[[Category:Evergreen Account]]

Change My Evergreen Account Password

2026-06-15T21:46:43Z

Wdhn2983: 4 > 9

<div class="container-fluid">
<div class="row">
<div class="col-md-8"><div class="lead">
Instructions for changing your password.
</div>

Alert: Student, Faculty, and Staff passwords are set to expire every 365 days.

====Changing Your Password====
# Login to my.evergreen.edu
# Click on '''Profile''' link in the upper right corner
# Select the '''Change Password''' link.
# Sign in with your full evergreen email and current password.
# At the Change Password page, type in your current password and set a new, secure password.
# Your new password must meet the minimum requirements listed below:
#* At least 15 characters.
#* May not include your name.
#* May not be the same as your last four (9) passwords.
#* Must include three of the following:
#*# at least one upper-case letter
#*# at least one lower-case letter
#*# at least one number
#*# at least one special character
# Confirm your new password in the second password box.
# Click the '''submit''' button.
# Once you click submit you will be redirected to your Evergreen Account Profile. From here you you will be able to review your account settings. Once everything is reviewed please choose the option "Sign out of everywhere" and navigate back to my.evergreen.edu to access your Evergreen resources.

<blockquote>'''Note for Evergreen-provisioned laptop users''': PC Laptop users that are off campus will need to use the OLD password to log into their laptops UNTIL they return to campus with the laptop. At this point the laptop will check in with the servers and get the new password. Mac user’s computer passwords are not tied to the Evergreen domain password. Mac LAPTOP passwords are not required to change.</blockquote>

<div class="lead">
Update Your Password on All of Your Devices
</div>
:click ''Expand'' for detailed steps

<div class="toccolours mw-collapsible mw-collapsed">
::'''Windows: Clear Saved Passwords'''
<div class="mw-collapsible-content">

:::Click on the Windows 10 start icon [[File:Win10Start.png|frameless]] or Windows 7 start icon [[File:Win7Start.png|frameless]]
:::Start typing “Credential”
:::And as you type Credential Manager will populate under best match.
:::Click on “Credential Manager”
[[File:Win10CredentialManager.png]]
:::In Credential Manager expand the password box by clicking the arrow
:::Click “Remove” on all evergreen.edu passwords.
:::You need to look under the Web Credentials and the Windows Credentials for these saved passwords.
[[File:Win10CredentialManagerB.png]]

</div>
</div>

<div class="toccolours mw-collapsible mw-collapsed">
::'''Mac: Clear Saved Passwords'''
<div class="mw-collapsible-content">

:::Click on the spotlight search icon [[File:MacSpotlightIcon.png|frameless]] and type the word keychain in the search box
:::Select Keychain Access
[[File:MacKeychainAccess.png ]]
:::From the Keychain application click on the Passwords Icon [[File:MacKeychainPWIcon.png|frameless]] located in the left hand column.
:::The saved passwords will be listed.
:::Control + Click on each password with evergreen.edu listed and choose Delete

[[File:MacKeychainAccessB.png ]]

</div>
</div>

<div class="toccolours mw-collapsible mw-collapsed">
::'''Firefox: Clear Saved Passwords'''
<div class="mw-collapsible-content">

:::Click on the Browser menu and choose Preferences
:::Choose Privacy & Security
:::Click Saved Logins….
[[File:FireFoxPWA.png ]]
:::Find the saved evergreen.edu passwords and click Remove Or you can click Remove All to get rid of all saved passwords.

[[File:FireFoxPWB.png ]]

</div>
</div>

<div class="toccolours mw-collapsible mw-collapsed">
::'''Chrome: Clear Saved Passwords'''
<div class="mw-collapsible-content">

:::From within Chrome, Click on the more actions icon [[File:ChromeMOIcon.png]] and choose Settings
[[File:ChromeMOPage.png ]]
:::Click on Settings
[[File:ChromeSettings.png]]
:::Choose Advanced down arrow and then Passwords and forms
[[File:ChromeSettingsPage.png]]
:::Across from Manage Passwords click the arrow
[[File:ChromePWandForms.png]]
:::Choose Remove on all Evergreen passwords
[[File:ChromeSearchSettings.png]]
</div>
</div>

<div class="toccolours mw-collapsible mw-collapsed">
::'''Mobile Phone Clear Saved Passwords'''
<div class="mw-collapsible-content">

:::Put phone in Airplane mode
:::Click on Mail App
:::Find evergreen.edu email account
:::Delete Account or Remove Account
:::Re-Add Account with new password.

</div>
</div>

* If you have your Evergreen password saved on any device (such as a smartphone, tablet or home computer) be sure to update the password on those devices.
* The old password can cause you to get locked out of your account.
** Example: if you check your email on your phone and don’t have to type in your password each time you have a saved password. The phone will keep trying the old saved password and after 5 failed attempts your account will be locked for 15 minutes as a security measure before it lets you try again.
* If you need additional assistance please contact the Technology Support Center at 360 867-6627 or via email at support@evergreen.edu


</div>
<div class="col-md-1"></div>
<div class="col-md-3 sidebar">
{{Account Help}}

----

{{GetHelp}}


</div>

</div>

</div>

__NOTOC__
__NOEDITSECTION__
[[Category:Evergreen Account]]

Password Management

2026-06-15T21:19:54Z

Wdhn2983: remove NIST statement

=== Updated Password Requirements (Washington State Alignment) ===
The Evergreen State College has updated its [https://helpwiki.evergreen.edu/wiki/index.php/Change_My_Evergreen_Account_Password password requirements] to align with Washington State security standards. These standards emphasize improving real-world security while reducing user burden.

=== Password Managers ===
With these updated requirements, users are encouraged to adopt a password manager to securely store and generate strong, unique passwords.

==== Why Use a Password Manager? ====
* Generates strong, random passwords

* Reduces password reuse

* Securely stores and autofills credentials

* Helps comply with Evergreen and state security expectations
Strong password usage is one of the most effective protections against unauthorized access and cyberattacks.

==== Browser Password Managers (Not Recommended) ====
While convenient, the college does not recommend relying on browser-based password managers (such as Chrome, Edge, Firefox, or Safari) as a primary solution.

'''Key Concerns'''
* Weaker security models

* Often lack zero-knowledge encryption or advanced protections

* Exposure to browser-based threats

* Browsers are common targets for malware, phishing, and malicious extensions

* Credential/key storage risks

* Encryption keys may be stored in predictable or accessible locations

* Shared attack surface

* Passwords are stored in the same environment used for web browsing, increasing risk

* Limited enterprise features

* Lack secure sharing, auditing, and organizational controls
Browser managers are better than reusing passwords - but dedicated password managers provide significantly stronger protection.

==== Recommended Password Managers ====
The following tools are commonly recommended for Evergreen users. These recommendations are non-binding and do not constitute official endorsement or support. Additional details are available through the provided links.
{| class="wikitable"
!Tool
!Best For
!Key Points
!Use Cases
|-
!'''[https://1password.com/ 1Password]'''
|Most users across devices
|Cross-platform; strong security; autofill, sharing, sync
|Multi-device users; teams; easy all-in-one solution
|-
!'''[https://keepass.info/ KeePass]'''
|Advanced / security-focused users
|Free, open-source; offline; highly customizable
|No cloud preference; IT/technical users
|-
!'''[https://support.apple.com/en-us/120758 Apple Passwords]'''
|Apple-only users
|Built-in; sync via iCloud; autofill + alerts
|Apple ecosystem; simple, no-cost option
|}
==== Summary ====
* Evergreen is aligning with Washington State password standards

* Password managers are strongly encouraged to support secure practices

* Dedicated password managers are preferred over browser-based options

===== Additional Guidance =====
* Never share your password with anyone

* Enable MFA wherever possible

* Report suspected compromised accounts immediately to IT email: support@evergreen.edu or call: (360) 867-6627
[[Category:Network]]
[[Category:Security]]

Change My Evergreen Account Password

2026-06-15T20:03:23Z

Wdhn2983: update to requirements and expiration of password alert.

<div class="container-fluid">
<div class="row">
<div class="col-md-8"><div class="lead">
Instructions for changing your password.
</div>

Alert: Student, Faculty, and Staff passwords are set to expire every 365 days.

====Changing Your Password====
# Login to my.evergreen.edu
# Click on '''Profile''' link in the upper right corner
# Select the '''Change Password''' link.
# Sign in with your full evergreen email and current password.
# At the Change Password page, type in your current password and set a new, secure password.
# Your new password must meet the minimum requirements listed below:
#* At least 15 characters.
#* May not include your name.
#* May not be the same as your last four (4) passwords.
#* Must include three of the following:
#*# at least one upper-case letter
#*# at least one lower-case letter
#*# at least one number
#*# at least one special character
# Confirm your new password in the second password box.
# Click the '''submit''' button.
# Once you click submit you will be redirected to your Evergreen Account Profile. From here you you will be able to review your account settings. Once everything is reviewed please choose the option "Sign out of everywhere" and navigate back to my.evergreen.edu to access your Evergreen resources.

<blockquote>'''Note for Evergreen-provisioned laptop users''': PC Laptop users that are off campus will need to use the OLD password to log into their laptops UNTIL they return to campus with the laptop. At this point the laptop will check in with the servers and get the new password. Mac user’s computer passwords are not tied to the Evergreen domain password. Mac LAPTOP passwords are not required to change.</blockquote>

<div class="lead">
Update Your Password on All of Your Devices
</div>
:click ''Expand'' for detailed steps

<div class="toccolours mw-collapsible mw-collapsed">
::'''Windows: Clear Saved Passwords'''
<div class="mw-collapsible-content">

:::Click on the Windows 10 start icon [[File:Win10Start.png|frameless]] or Windows 7 start icon [[File:Win7Start.png|frameless]]
:::Start typing “Credential”
:::And as you type Credential Manager will populate under best match.
:::Click on “Credential Manager”
[[File:Win10CredentialManager.png]]
:::In Credential Manager expand the password box by clicking the arrow
:::Click “Remove” on all evergreen.edu passwords.
:::You need to look under the Web Credentials and the Windows Credentials for these saved passwords.
[[File:Win10CredentialManagerB.png]]

</div>
</div>

<div class="toccolours mw-collapsible mw-collapsed">
::'''Mac: Clear Saved Passwords'''
<div class="mw-collapsible-content">

:::Click on the spotlight search icon [[File:MacSpotlightIcon.png|frameless]] and type the word keychain in the search box
:::Select Keychain Access
[[File:MacKeychainAccess.png ]]
:::From the Keychain application click on the Passwords Icon [[File:MacKeychainPWIcon.png|frameless]] located in the left hand column.
:::The saved passwords will be listed.
:::Control + Click on each password with evergreen.edu listed and choose Delete

[[File:MacKeychainAccessB.png ]]

</div>
</div>

<div class="toccolours mw-collapsible mw-collapsed">
::'''Firefox: Clear Saved Passwords'''
<div class="mw-collapsible-content">

:::Click on the Browser menu and choose Preferences
:::Choose Privacy & Security
:::Click Saved Logins….
[[File:FireFoxPWA.png ]]
:::Find the saved evergreen.edu passwords and click Remove Or you can click Remove All to get rid of all saved passwords.

[[File:FireFoxPWB.png ]]

</div>
</div>

<div class="toccolours mw-collapsible mw-collapsed">
::'''Chrome: Clear Saved Passwords'''
<div class="mw-collapsible-content">

:::From within Chrome, Click on the more actions icon [[File:ChromeMOIcon.png]] and choose Settings
[[File:ChromeMOPage.png ]]
:::Click on Settings
[[File:ChromeSettings.png]]
:::Choose Advanced down arrow and then Passwords and forms
[[File:ChromeSettingsPage.png]]
:::Across from Manage Passwords click the arrow
[[File:ChromePWandForms.png]]
:::Choose Remove on all Evergreen passwords
[[File:ChromeSearchSettings.png]]
</div>
</div>

<div class="toccolours mw-collapsible mw-collapsed">
::'''Mobile Phone Clear Saved Passwords'''
<div class="mw-collapsible-content">

:::Put phone in Airplane mode
:::Click on Mail App
:::Find evergreen.edu email account
:::Delete Account or Remove Account
:::Re-Add Account with new password.

</div>
</div>

* If you have your Evergreen password saved on any device (such as a smartphone, tablet or home computer) be sure to update the password on those devices.
* The old password can cause you to get locked out of your account.
** Example: if you check your email on your phone and don’t have to type in your password each time you have a saved password. The phone will keep trying the old saved password and after 5 failed attempts your account will be locked for 15 minutes as a security measure before it lets you try again.
* If you need additional assistance please contact the Technology Support Center at 360 867-6627 or via email at support@evergreen.edu


</div>
<div class="col-md-1"></div>
<div class="col-md-3 sidebar">
{{Account Help}}

----

{{GetHelp}}


</div>

</div>

</div>

__NOTOC__
__NOEDITSECTION__
[[Category:Evergreen Account]]

Change My Evergreen Account Password

2026-06-15T20:01:29Z

Wdhn2983:

<div class="container-fluid">
<div class="row">
<div class="col-md-8"><div class="lead">
Instructions for changing your password.
</div>

Alert: Faculty and Staff passwords are set to expire every six months.

====Changing Your Password====
# Login to my.evergreen.edu
# Click on '''Profile''' link in the upper right corner
# Select the '''Change Password''' link.
# Sign in with your full evergreen email and current password.
# At the Change Password page, type in your current password and set a new, secure password.
# Your new password must meet the minimum requirements listed below:
#* At least 15 characters.
#* May not include your name.
#* May not be the same as your last four (4) passwords.
#* Must include three of the following:
#*# at least one upper-case letter
#*# at least one lower-case letter
#*# at least one number
#*# at least one special character
# Confirm your new password in the second password box.
# Click the '''submit''' button.
# Once you click submit you will be redirected to your Evergreen Account Profile. From here you you will be able to review your account settings. Once everything is reviewed please choose the option "Sign out of everywhere" and navigate back to my.evergreen.edu to access your Evergreen resources.

<blockquote>'''Note for Evergreen-provisioned laptop users''': PC Laptop users that are off campus will need to use the OLD password to log into their laptops UNTIL they return to campus with the laptop. At this point the laptop will check in with the servers and get the new password. Mac user’s computer passwords are not tied to the Evergreen domain password. Mac LAPTOP passwords are not required to change.</blockquote>

<div class="lead">
Update Your Password on All of Your Devices
</div>
:click ''Expand'' for detailed steps

<div class="toccolours mw-collapsible mw-collapsed">
::'''Windows: Clear Saved Passwords'''
<div class="mw-collapsible-content">

:::Click on the Windows 10 start icon [[File:Win10Start.png|frameless]] or Windows 7 start icon [[File:Win7Start.png|frameless]]
:::Start typing “Credential”
:::And as you type Credential Manager will populate under best match.
:::Click on “Credential Manager”
[[File:Win10CredentialManager.png]]
:::In Credential Manager expand the password box by clicking the arrow
:::Click “Remove” on all evergreen.edu passwords.
:::You need to look under the Web Credentials and the Windows Credentials for these saved passwords.
[[File:Win10CredentialManagerB.png]]

</div>
</div>

<div class="toccolours mw-collapsible mw-collapsed">
::'''Mac: Clear Saved Passwords'''
<div class="mw-collapsible-content">

:::Click on the spotlight search icon [[File:MacSpotlightIcon.png|frameless]] and type the word keychain in the search box
:::Select Keychain Access
[[File:MacKeychainAccess.png ]]
:::From the Keychain application click on the Passwords Icon [[File:MacKeychainPWIcon.png|frameless]] located in the left hand column.
:::The saved passwords will be listed.
:::Control + Click on each password with evergreen.edu listed and choose Delete

[[File:MacKeychainAccessB.png ]]

</div>
</div>

<div class="toccolours mw-collapsible mw-collapsed">
::'''Firefox: Clear Saved Passwords'''
<div class="mw-collapsible-content">

:::Click on the Browser menu and choose Preferences
:::Choose Privacy & Security
:::Click Saved Logins….
[[File:FireFoxPWA.png ]]
:::Find the saved evergreen.edu passwords and click Remove Or you can click Remove All to get rid of all saved passwords.

[[File:FireFoxPWB.png ]]

</div>
</div>

<div class="toccolours mw-collapsible mw-collapsed">
::'''Chrome: Clear Saved Passwords'''
<div class="mw-collapsible-content">

:::From within Chrome, Click on the more actions icon [[File:ChromeMOIcon.png]] and choose Settings
[[File:ChromeMOPage.png ]]
:::Click on Settings
[[File:ChromeSettings.png]]
:::Choose Advanced down arrow and then Passwords and forms
[[File:ChromeSettingsPage.png]]
:::Across from Manage Passwords click the arrow
[[File:ChromePWandForms.png]]
:::Choose Remove on all Evergreen passwords
[[File:ChromeSearchSettings.png]]
</div>
</div>

<div class="toccolours mw-collapsible mw-collapsed">
::'''Mobile Phone Clear Saved Passwords'''
<div class="mw-collapsible-content">

:::Put phone in Airplane mode
:::Click on Mail App
:::Find evergreen.edu email account
:::Delete Account or Remove Account
:::Re-Add Account with new password.

</div>
</div>

* If you have your Evergreen password saved on any device (such as a smartphone, tablet or home computer) be sure to update the password on those devices.
* The old password can cause you to get locked out of your account.
** Example: if you check your email on your phone and don’t have to type in your password each time you have a saved password. The phone will keep trying the old saved password and after 5 failed attempts your account will be locked for 15 minutes as a security measure before it lets you try again.
* If you need additional assistance please contact the Technology Support Center at 360 867-6627 or via email at support@evergreen.edu


</div>
<div class="col-md-1"></div>
<div class="col-md-3 sidebar">
{{Account Help}}

----

{{GetHelp}}


</div>

</div>

</div>

__NOTOC__
__NOEDITSECTION__
[[Category:Evergreen Account]]

Password Management

2026-06-12T18:01:32Z

Wdhn2983:

=== Updated Password Requirements (Washington State Alignment) ===
The Evergreen State College has updated its [https://helpwiki.evergreen.edu/wiki/index.php/Change_My_Evergreen_Account_Password password requirements] to align with Washington State security standards. These standards emphasize improving real-world security while reducing user burden.

=== Password Managers ===
With these updated requirements, users are encouraged to adopt a password manager to securely store and generate strong, unique passwords.

==== Why Use a Password Manager? ====
* Generates strong, random passwords

* Reduces password reuse

* Securely stores and autofills credentials

* Helps comply with Evergreen and state security expectations
Strong password usage is one of the most effective protections against unauthorized access and cyberattacks.

==== Browser Password Managers (Not Recommended) ====
While convenient, the college does not recommend relying on browser-based password managers (such as Chrome, Edge, Firefox, or Safari) as a primary solution.

'''Key Concerns'''
* Weaker security models

* Often lack zero-knowledge encryption or advanced protections

* Exposure to browser-based threats

* Browsers are common targets for malware, phishing, and malicious extensions

* Credential/key storage risks

* Encryption keys may be stored in predictable or accessible locations

* Shared attack surface

* Passwords are stored in the same environment used for web browsing, increasing risk

* Limited enterprise features

* Lack secure sharing, auditing, and organizational controls
Browser managers are better than reusing passwords - but dedicated password managers provide significantly stronger protection.

==== Recommended Password Managers ====
The following tools are commonly recommended for Evergreen users. These recommendations are non-binding and do not constitute official endorsement or support. Additional details are available through the provided links.
{| class="wikitable"
!Tool
!Best For
!Key Points
!Use Cases
|-
!'''[https://1password.com/ 1Password]'''
|Most users across devices
|Cross-platform; strong security; autofill, sharing, sync
|Multi-device users; teams; easy all-in-one solution
|-
!'''[https://keepass.info/ KeePass]'''
|Advanced / security-focused users
|Free, open-source; offline; highly customizable
|No cloud preference; IT/technical users
|-
!'''[https://support.apple.com/en-us/120758 Apple Passwords]'''
|Apple-only users
|Built-in; sync via iCloud; autofill + alerts
|Apple ecosystem; simple, no-cost option
|}
==== Summary ====
* Evergreen is aligning with Washington State and NIST-based password standards

* Password managers are strongly encouraged to support secure practices

* Dedicated password managers are preferred over browser-based options

===== Additional Guidance =====
* Never share your password with anyone

* Enable MFA wherever possible

* Report suspected compromised accounts immediately to IT email: support@evergreen.edu or call: (360) 867-6627
[[Category:Network]]
[[Category:Security]]

Password Management

2026-06-12T18:01:17Z

Wdhn2983:

=== Updated Password Requirements (Washington State Alignment) ===
The Evergreen State College has updated its [https://helpwiki.evergreen.edu/wiki/index.php/Change_My_Evergreen_Account_Password password requirements] to align with Washington State security standards. These standards emphasize improving real-world security while reducing user burden.

=== Password Managers ===
With these updated requirements, users are encouraged to adopt a password manager to securely store and generate strong, unique passwords.

==== Why Use a Password Manager? ====
* Generates strong, random passwords

* Reduces password reuse

* Securely stores and autofills credentials

* Helps comply with Evergreen and state security expectations
Strong password usage is one of the most effective protections against unauthorized access and cyberattacks.

==== Browser Password Managers (Not Recommended) ====
While convenient, the college does not recommend relying on browser-based password managers (such as Chrome, Edge, Firefox, or Safari) as a primary solution.

'''Key Concerns'''
* Weaker security models

* Often lack zero-knowledge encryption or advanced protections

* Exposure to browser-based threats

* Browsers are common targets for malware, phishing, and malicious extensions

* Credential/key storage risks

* Encryption keys may be stored in predictable or accessible locations

* Shared attack surface

* Passwords are stored in the same environment used for web browsing, increasing risk

* Limited enterprise features

* Lack secure sharing, auditing, and organizational controls
Browser managers are better than reusing passwords - but dedicated password managers provide significantly stronger protection.

==== Recommended Password Managers ====
The following tools are commonly recommended for Evergreen users. These recommendations are non-binding and do not constitute official endorsement or support. Additional details are available through the provided links.
{| class="wikitable"
!Tool
!Best For
!Key Points
!Use Cases
|-
!'''[https://1password.com/ 1Password]'''
|Most users across devices
|Cross-platform; strong security; autofill, sharing, sync
|Multi-device users; teams; easy all-in-one solution
|-
!'''[https://keepass.info/ KeePass]'''
|Advanced / security-focused users
|Free, open-source; offline; highly customizable
|No cloud preference; IT/technical users
|-
!'''[https://support.apple.com/en-us/120758 Apple Passwords]'''
|Apple-only users
|Built-in; sync via iCloud; autofill + alerts
|Apple ecosystem; simple, no-cost option
|}
*

==== Summary ====
* Evergreen is aligning with Washington State and NIST-based password standards

* Password managers are strongly encouraged to support secure practices

* Dedicated password managers are preferred over browser-based options

===== Additional Guidance =====
* Never share your password with anyone

* Enable MFA wherever possible

* Report suspected compromised accounts immediately to IT email: support@evergreen.edu or call: (360) 867-6627
[[Category:Network]]
[[Category:Security]]

Password Management

2026-06-12T17:58:03Z

Wdhn2983: Update notification of WA state standards changes, Simplified descriptions for clarity, Added a comparison table for quick reference, Edit to college recommendations, Evergreen Apple device/iCloud account usage

=== Updated Password Requirements (Washington State Alignment) ===
The Evergreen State College has updated its [https://helpwiki.evergreen.edu/wiki/index.php/Change_My_Evergreen_Account_Password password requirements] to align with Washington State security standards. These standards emphasize improving real-world security while reducing user burden.

=== Password Managers ===
With these updated requirements, users are encouraged to adopt a password manager to securely store and generate strong, unique passwords.

==== Why Use a Password Manager? ====
* Generates strong, random passwords

* Reduces password reuse

* Securely stores and autofills credentials

* Helps comply with Evergreen and state security expectations
Strong password usage is one of the most effective protections against unauthorized access and cyberattacks.

==== Browser Password Managers (Not Recommended) ====
While convenient, the college does not recommend relying on browser-based password managers (such as Chrome, Edge, Firefox, or Safari) as a primary solution.

'''Key Concerns'''
* Weaker security models

* Often lack zero-knowledge encryption or advanced protections

* Exposure to browser-based threats

* Browsers are common targets for malware, phishing, and malicious extensions

* Credential/key storage risks

* Encryption keys may be stored in predictable or accessible locations

* Shared attack surface

* Passwords are stored in the same environment used for web browsing, increasing risk

* Limited enterprise features

* Lack secure sharing, auditing, and organizational controls
Browser managers are better than reusing passwords - but dedicated password managers provide significantly stronger protection.

==== Recommended Password Managers ====
The following tools are commonly recommended for Evergreen users. These recommendations are non-binding and do not constitute official endorsement or support. Additional details are available through the provided links.
{|
!Tool
!Best For
!Key Points
!Use Cases
|-
!'''[https://1password.com/ 1Password]'''
|Most users across devices
|Cross-platform; strong security; autofill, sharing, sync
|Multi-device users; teams; easy all-in-one solution
|-
!'''[https://keepass.info/ KeePass]'''
|Advanced / security-focused users
|Free, open-source; offline; highly customizable
|No cloud preference; IT/technical users
|-
!'''[https://support.apple.com/en-us/120758 Apple Passwords]'''
|Apple-only users
|Built-in; sync via iCloud; autofill + alerts
|Apple ecosystem; simple, no-cost option
|}
*

==== Summary ====
* Evergreen is aligning with Washington State and NIST-based password standards

* Password managers are strongly encouraged to support secure practices

* Dedicated password managers are preferred over browser-based options

===== Additional Guidance =====
* Never share your password with anyone

* Enable MFA wherever possible

* Report suspected compromised accounts immediately to IT email: support@evergreen.edu or call: (360) 867-6627
[[Category:Network]]
[[Category:Security]]

Login Deactivation: Tips for Students

2026-05-01T22:28:09Z

Wdhn2983: update post grad (spring 2024) link

__NOTOC__

<div class="container-fluid">
<div class="row">
<div class="col-md-8">
<div class="lead">
[[File:Account-schield2.svg|50px|left]] It is important to understand when and how your My Evergreen account will be deactivated. This guide explains the status changes, access timeline, and how to prepare for deactivation.
</div>

=== Account Deactivation ===
While you are an active student at Evergreen, you have access to a [[My Evergreen Account Info|My Evergreen Account]] as a single sign-on for almost all of your Evergreen information technology needs.

You might have many roles on campus. Each role gives you access to specific resources in your account. For example, as an active student, you have access to an Evergreen email address, Canvas, WordPress sites, and network file space. As a student employee, you have access to time sheets and Microsoft Teams.

When you stop attending Evergreen as a student, you are considered "withdrawn". You still have an Evergreen account, but the associated resources may change. After a period of time, your account may be deactivated. We will always have a record of your account, but you would need to re-enroll to "re-activate" the account, or request a Former Student account.

=== When do student resources go away? ===
When you are no longer enrolled in courses as a student at Evergreen (i.e. you are "withdrawn"), you will eventually lose access to student resources.

Your student status may be updated to "withdrawn" if any of the following apply:
*: '''You are admitted to Evergreen but do not attend or successfully complete the first quarter you were admitted'''. Your status is updated between weeks 3 and 5 of the quarter you were admitted.

*: '''You successfully completed the term you were admitted but have been gone for 4 or more quarters after that'''. Your status is updated week 3 of the 5th quarter you were not enrolled.

*: '''You asked to be withdrawn from Evergreen''' (via Registration and Records' Change of Status form). Your status is updated immediately when Registration and Records receives your form.

*: You were attending as a '''non-degree-seeking, non-admitted ("special") student and are no longer registered'''. Your status is updated the week 3 of the first quarter you are not registered.

*: '''You completed your degree and graduated from Evergreen'''. See: [[Student Account Deactivation]]

=== Why do we change access and de-activate accounts? ===
Resources are provided to us by the state of Washington so we can help you fulfill your role(s) at Evergreen. When you no longer have a particular role at Evergreen, we can no longer provide state resources for that role.

Active but unused accounts put our systems at risk. For this reason, we deactivate accounts after a certain period of time. We know some people enjoy continued use of their Evergreen accounts and want to keep them permanently. We attempt to balance that desire with the need to keep our systems secure by keeping accounts active with access to resources for a period of time after your role at Evergreen changes.

===Email===
Be sure to contact anyone who corresponds with you via your evergreen.edu address, and give them a different email address to use. '''All emails will be deleted during the account deactivation process.'''

We are happy to help you manage your email through this transition. Please contact the Academic Computing Center at [https://help.evergreen.edu help.evergreen.edu] for help with this process.

===Evaluations and Academic Statement===
'''Are your Self-Evaluations Finished?''' Login to [https://my.evergreen.edu my.evergreen.edu] to complete any outstanding self-evaluations. You might also choose to save past evaluations as PDFs to your own computer. Your Academic Statement, narrative evaluations from your faculty and perhaps some of your own self-evaluations are what make up an Evergreen transcript. The Registration Office will always be available to produce [http://www.evergreen.edu/registration/transcript.htm official and unofficial transcripts] for you.

'''Eval Questions?''' Visit [http://www.evergreen.edu/evaluations www.evergreen.edu/evaluations] or create a support ticket at [https://help.evergreen.edu help.evergreen.edu]

===Employment and Timesheets===
If you have worked for the college and need to continue accessing your timesheet past the deactivation deadline, please contact your supervisor who can make arrangements to extend or change your account as necessary.

===Canvas at Evergreen===
Please see [[Save Content from Canvas]] and the Canvas guide: [https://community.canvaslms.com/t5/Student-Guide/How-do-I-download-assignment-submissions-from-all-my-courses/ta-p/298 How do I download assignment submissions from all my courses]?

===WordPress at Evergreen===
Our WordPress instance for students is wordpress.evergreen.edu. Student sites of students who are no longer with the college/have graduated are routinely purged to make space for new sites. You can backup your site content by creating an Export file at individual sites, which can be imported into WordPress.com or other web-creation platforms - for instructions, please see [[Exporting and importing your site]]. It is also a recommended practice to save content on your computer in clearly labeled folders.

===Network File Space===
All network resources (including network file space) will be deleted 60 days from the date that the logins have been disabled. It is important that students wishing to preserve materials in these folders make their own copies before this date. For more information on accessing your network file space, see: [[File_Space_Overview|File Space Overview]].

===Web Payment===
Once your account is closed, you will no longer have access to the web payment feature (paying off outstanding balances, viewing statements from the school, management of authorized user accounts). If you have a balance you will need to continue paying, please make arrangements with Student Accounts at studentaccounts@evergreen.edu or (360) 867-6447.

===Order Transcripts===
Once your My Evergreen account is deactivated, you can still access your student records online. Go to [https://www.evergreen.edu/registration/order-transcript Order a Transcript] to learn more. Note: there is no need to request a new login until your existing login is disabled.

<p class="lead">Can't find what you're looking for?</p>
<p class="btn btn-default" role="button">[[Contact Us]]</p>

</div>

<div class="col-md-1"></div>
<div class="col-md-3 sidebar">

{{MyEvergreen Help}}
----
{{GetHelp}}


</div>

</div>

</div>

__NOTOC__
__NOEDITSECTION__
[[Category:Evergreen Account]]

Printing from Mobile Devices in the Labs

2026-04-08T17:39:27Z

Wdhn2983: added link to print.evergreen.edu

__NOTOC__
<div class="container-fluid">
<div class="row">
<div class="col-md-8">
<div class="lead">
[[File:Papercut small logo.png|100px|left]]
Evergreen uses PaperCut to enable you to print from web-capable devices including laptops, phones, and tablets. These instructions walk you through how to use the web-printing feature of PaperCut.
</div>
</div>
</div>'''To print from your own device, you must have:'''
* a strong wi-fi connection;
* the document(s) you'd like to print saved to your device.
<br />'''Step-by-step instructions for web printing:'''
# Go to [https://print.evergreen.edu/user print.evergreen.edu]
# Sign in with your Evergreen credentials
# Click "Web Print" on the left-side panel
# Click on the green button that says "Submit a Job"
# Choose single- or double-sided printing, then click the green button for "Print Options and Account Selection"
# Enter the number of copies you'd like to print, then click on the green button to "Upload Documents" <br>'''Note''': This number is applied to the documents you upload in the next step. You cannot manually change this per document unless you restart the whole process.
# Upload your document using drag and drop or by clicking on the green "Upload from computer" button, then click on "Upload & Complete" <br>'''Note''': If you are uploading multiple documents at a time, it is best to upload and submit no more than two to three jobs at once. If you try to submit more than that it will slow the processing down for ALL of your jobs and you may have to wait up to 30 minutes for your jobs to process and print out.
# Once your jobs have finished processing their status will change to "Held in a queue." section title "Jobs Pending Release" found on the left-side panel. You may go back to the Web Print page to see which documents are still processing.
# On the "Jobs Pending Release" page, if you know the name of the printer you'd like to use, you may "Release All" to print all pending jobs to that printer, or select the "print" action to print jobs individually.
# If you're unsure about the name of the printer you'd like to use, you can physically go to the printer of your choice and sign in at the associated print release station. Once signed in you may print jobs individually or select the green "Print All" button at the bottom of the screen.
<br><br>'''To set up your devices with "Mobility Print:"'''<br>Mobility Print allows you to add a Papercut-connected printer to your device so that you can send print jobs without needing to login to print.evergreen.edu every time.
# Sign in to print.evergreen.edu then select the "Print From Your Own Device" option on the left-side panel.
# For Windows devices, click the green "Download Mobility Print" button.
# For non-Windows devices, select your operating system at the bottom of the page. Options include: Android, Chrome, iOS, and MacOS.
# Once you've selected the appropriate operating system, follow the instructions on the screen.
<br />'''If you are having any issues with this process please see staff in the [https://www.evergreen.edu/academics/labs-studios/computer-labs/academic-computing-center Academic Computing Center] for support.'''
</div>
__NOEDITSECTION__
[[Category:Computer Center]]
[[Category:Printing]]

Desktop Email Clients

2026-03-30T21:20:39Z

Wdhn2983:

__NOTOC__

<div class="container-fluid">
<div class="row">
<div class="col-md-8">
<div class="lead">
Evergreen's Exchange email system only supports desktop and mobile clients able to use the Exchange Mail protocol.
</div>

====Mac apps====
:* [http://www.apple.com/osx/apps/#mail Apple Mail] - comes with your Mac
:* [http://www.microsoft.com/mac/outlook Microsoft Outlook for Mac] - Outlook replaced Entourage in the 2011 release of Microsoft Office Suite for Mac

====Windows apps====
:* [http://office.microsoft.com/en-us/outlook/ Microsoft Outlook]
====Linux apps====
Ubuntu and similar distros offer Evolution, an Exchange compatible mail client

'''Evergreen's IT Support Helpdesk''' supports staff and faculty with recommended solutions for desktop applications, [http://office.microsoft.com/en-us/outlook/ Microsoft Outlook]. Issues related to third-party email clients are the responsibility of the user to resolve.

</div>
<div class="col-md-1"></div>
<div class="col-md-3 sidebar">
{{GetHelp}}


</div>

</div>

</div>

__NOTOC__
__NOEDITSECTION__
[[category:Email]]

Desktop Email Clients

2026-03-30T21:15:54Z

Wdhn2983: Undo revision 48073 by Wdhn2983 (talk)

__NOTOC__

<div class="container-fluid">
<div class="row">
<div class="col-md-8">
<div class="lead">
Evergreen's Exchange email system only supports desktop and mobile clients able to use the Exchange Mail protocol.
</div>

====Mac apps====
:* [http://www.apple.com/osx/apps/#mail Apple Mail] - comes with your Mac
:* [http://www.microsoft.com/mac/outlook Microsoft Outlook for Mac] - Outlook replaced Entourage in the 2011 release of Microsoft Office Suite for Mac

====Windows apps====
:* [http://office.microsoft.com/en-us/outlook/ Microsoft Outlook]
====Linux apps====
Ubuntu and similar distros offer Evolution, an Exchange compatible mail client


</div>
<div class="col-md-1"></div>
<div class="col-md-3 sidebar">
{{GetHelp}}


</div>

</div>

</div>

__NOTOC__
__NOEDITSECTION__
[[category:Email]]

Desktop Email Clients

2026-03-30T21:12:06Z

Wdhn2983:

Sunsetting the All Staff and Faculty Distribution List Moderation Process

2026-01-14T00:14:56Z

Wdhn2983: Removed redundant title.

== Overview ==

The college has implemented a new approach to internal communications to ensure messages are strategic, coordinated, and streamlined. As part of this effort, the previous moderation and exempt sender process for the '''All Staff and Faculty Distribution List (DL)''' has been retired.

This change supports improved communication practices and aligns with industry best standards.

=== What Changed? ===

* The '''All Staff and Faculty DL''' is no longer moderated by individual exempt senders.
* Responsibility for approving and sending messages has moved to the '''Internal Communications Advisory Group'''.
* The '''All Faculty DL''' is '''not''' affected by this change.
* Executive Leadership Team (ELT) and Senior Leadership Team (SLT) members retain the ability to send messages directly.

=== Why the Change? ===

* To provide a more strategic and coordinated approach to college-wide communications.
* To ensure accuracy of audience lists and reduce redundant or conflicting messages.
* To centralize communication through a dedicated internal communications process.

=== Who Can Send Messages? ===

* Members of the '''Internal Communications Advisory Group'''.
* ELT and SLT members.
* Certain roles, like the Associate Vice President for Enrollment, Marketing and Communications, may also have direct send permissions.

==== Internal Communications Advisory Group Roles ====

The group includes representation from across the college. Current roles include:

* Associate Vice President for Computing and Communications
* Internal Communications Liaison
* Director of New Student Programs
* Director of Academic Initiative Integration and Support
* Native Programs Specialist
* Academic Technologies Supervisor
* Associate Vice President for Enrollment, Marketing and Communications
* Student Communications Liaison (Geoduck Student Union)
* Administrative Assistant to AVP of Inclusive Excellence and Student Success
* Faculty Representative
* Associate Vice President of Inclusive Excellence and Student Success
* Executive Associate to the Provost and VP for Academic Affairs
* Associate Vice President for Human Resource Services
* Associate Director of Media Services
* Public Relations and Marketing Manager

=== How to Send a College-Wide Message ===

If you are staff or faculty and need to send a message to the All Staff and Faculty DL, you must:

# '''Work through the Internal Communications team''', or
# '''Coordinate with your department leadership''' who are members of ELT or SLT.

These contacts will ensure your message is reviewed and sent through the appropriate channels.

=== Effective Date ===

The new process began '''January 3, 2022''' and remains in effect.

=== Questions? ===

For assistance or clarification:

* Contact the Internal Communications team.
* Reach out to your department leadership.

[[Category:Administrative]]

Sunsetting the All Staff and Faculty Distribution List Moderation Process

2026-01-13T23:44:18Z

Wdhn2983: Created page with "== Sunsetting the All Staff and Faculty Distribution List Moderation Process == === Overview === The college has implemented a new approach to internal communications to e..."

== Sunsetting the All Staff and Faculty Distribution List Moderation Process ==

=== Overview ===

The college has implemented a new approach to internal communications to ensure messages are strategic, coordinated, and streamlined. As part of this effort, the previous moderation and exempt sender process for the '''All Staff and Faculty Distribution List (DL)''' has been retired.

This change supports improved communication practices and aligns with industry best standards.

=== What Changed? ===

* The '''All Staff and Faculty DL''' is no longer moderated by individual exempt senders.
* Responsibility for approving and sending messages has moved to the '''Internal Communications Advisory Group'''.
* The '''All Faculty DL''' is '''not''' affected by this change.
* Executive Leadership Team (ELT) and Senior Leadership Team (SLT) members retain the ability to send messages directly.

=== Why the Change? ===

* To provide a more strategic and coordinated approach to college-wide communications.
* To ensure accuracy of audience lists and reduce redundant or conflicting messages.
* To centralize communication through a dedicated internal communications process.

=== Who Can Send Messages? ===

* Members of the '''Internal Communications Advisory Group'''.
* ELT and SLT members.
* Certain roles, like the Associate Vice President for Enrollment, Marketing and Communications, may also have direct send permissions.

==== Internal Communications Advisory Group Roles ====

The group includes representation from across the college. Current roles include:

* Associate Vice President for Computing and Communications
* Internal Communications Liaison
* Director of New Student Programs
* Director of Academic Initiative Integration and Support
* Native Programs Specialist
* Academic Technologies Supervisor
* Associate Vice President for Enrollment, Marketing and Communications
* Student Communications Liaison (Geoduck Student Union)
* Administrative Assistant to AVP of Inclusive Excellence and Student Success
* Faculty Representative
* Associate Vice President of Inclusive Excellence and Student Success
* Executive Associate to the Provost and VP for Academic Affairs
* Associate Vice President for Human Resource Services
* Associate Director of Media Services
* Public Relations and Marketing Manager

=== How to Send a College-Wide Message ===

If you are staff or faculty and need to send a message to the All Staff and Faculty DL, you must:

# '''Work through the Internal Communications team''', or
# '''Coordinate with your department leadership''' who are members of ELT or SLT.

These contacts will ensure your message is reviewed and sent through the appropriate channels.

=== Effective Date ===

The new process began '''January 3, 2022''' and remains in effect.

=== Questions? ===

For assistance or clarification:

* Contact the Internal Communications team.
* Reach out to your department leadership.

[[Category:Administrative]]