http://helpwiki.evergreen.edu/wiki/api.php?action=feedcontributions&user=Hargettb&feedformat=atomHelp Wiki - User contributions [en]2024-03-29T09:11:32ZUser contributionsMediaWiki 1.26.3http://helpwiki.evergreen.edu/wiki/index.php?title=Contact_Us&diff=38486Contact Us2019-02-21T22:26:22Z<p>Hargettb: </p>
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===Students===<br />
====General Technology Help====<br />
*'''[https://help.evergreen.edu/ Submit a help ticket]''' to have your issue directed to the proper department<br />
*'''In-person help''': go to the [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of the Library building<br />
*'''Call''' the student help desk at [tel:360-867-6231 (360) 867-6231]<br />
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====Scientific Computing====<br />
*'''In-person help''': contact the [[CAL]] in person on the first floor of Lab II<br />
*'''Call''' us at [tel:360-867-6426 (360) 867-6426]<br />
====Electronic Media====<br />
*'''In-person help''' is available at the [http://www.evergreen.edu/electronicmedia/multimedialab MultiMedia Lab] located on the first floor of the Library building.<br />
<br />
===Faculty & Staff===<br />
====General Technology Help====<br />
*'''[https://help.evergreen.edu Submit a help ticket]''' to have your issue directed to the proper department<br />
*'''In-person help''': go to the Technology Support Center on the main floor of the Library building in room 2604<br />
*'''Call''' the [[Faculty and Staff Technology Support|Technology Support Center]] at [tel:360-867-6627 (360) 867-6627]<br />
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==== Event and Audio/Video Recording Support ====<br />
*[https://www.evergreen.edu/electronicmedia/production-request-form '''Submit a Production Request'''] to Electronic Media for documentation, PA system support, and other media-related production needs.<br />
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==== Media Classroom Support ====<br />
*'''Call''' [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] at [tel:360-867-6270 (360) 867-6270]<br />
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[[Category:Computer_Center]]</div>Hargettbhttp://helpwiki.evergreen.edu/wiki/index.php?title=Contact_Us&diff=38485Contact Us2019-02-21T22:22:24Z<p>Hargettb: </p>
<hr />
<div><br />
<div class="container-fluid"><br />
<div class="row"><br />
<div class="col-md-8"><br />
<div class="lead"><br />
[[File:Phone3-green.svg|50px|left]]Additional ways to get help ...<br />
<br /><br />
</div><br />
<br />
===Students===<br />
====General Technology Help====<br />
*'''[https://help.evergreen.edu/ Submit a help ticket]''' to have your issue directed to the proper department<br />
*'''In-person help''': go to the [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of the Library building<br />
*'''Call''' the student help desk at [tel:360-867-6231 (360) 867-6231]<br />
<br />
====Scientific Computing====<br />
*'''In-person help''': contact the [[CAL]] in person on the first floor of Lab II<br />
*'''Call''' us at [tel:360-867-6426 (360) 867-6426]<br />
====Electronic Media====<br />
*'''In-person help''' is available at the [http://www.evergreen.edu/electronicmedia/multimedialab MultiMedia Lab] located on the first floor of the Library building.<br />
<br />
===Faculty & Staff===<br />
====General Technology Help====<br />
*'''[https://help.evergreen.edu Submit a help ticket]''' to have your issue directed to the proper department<br />
*'''In-person help''': go to the Technology Support Center on the main floor of the Library building in room 2604<br />
*'''Call''' the [[Faculty and Staff Technology Support|Technology Support Center]] at [tel:360-867-6627 (360) 867-6627]<br />
<br />
==== Event and Audio/Video Recording Support ====<br />
*'''[https://www.evergreen.edu/electronicmedia/production-request-form '''Submit a Production Request'''] to Electronic Media for documentation, PA system support, and other media-related production needs.<br />
<div class="container-fluid"><br />
<div class="row"><br />
<div class="col-md-8"><br />
====Media Classroom Support====<br />
*'''Call''' [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] at [tel:360-867-6270 (360) 867-6270]<br />
<br />
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[[Category:Computer_Center]]</div>Hargettbhttp://helpwiki.evergreen.edu/wiki/index.php?title=Contact_Us&diff=38484Contact Us2019-02-21T22:14:56Z<p>Hargettb: Removed defunct classroom support link and added proper production request link.</p>
<hr />
<div><br />
<div class="container-fluid"><br />
<div class="row"><br />
<div class="col-md-8"><br />
<div class="lead"><br />
[[File:Phone3-green.svg|50px|left]]Additional ways to get help ...<br />
<br /><br />
</div><br />
<br />
===Students===<br />
====General Technology Help====<br />
*'''[https://help.evergreen.edu/ Submit a help ticket]''' to have your issue directed to the proper department<br />
*'''In-person help''': go to the [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of the Library building<br />
*'''Call''' the student help desk at [tel:360-867-6231 (360) 867-6231]<br />
<br />
====Scientific Computing====<br />
*'''In-person help''': contact the [[CAL]] in person on the first floor of Lab II<br />
*'''Call''' us at [tel:360-867-6426 (360) 867-6426]<br />
====Electronic Media====<br />
* '''In-person help''' is available at the [http://www.evergreen.edu/electronicmedia/multimedialab MultiMedia Lab] located on the first floor of the Library building.<br />
<br />
===Faculty & Staff===<br />
====General Technology Help====<br />
*'''[https://help.evergreen.edu Submit a help ticket]''' to have your issue directed to the proper department<br />
*'''In-person help''': go to the Technology Support Center on the main floor of the Library building in room 2604<br />
*'''Call''' the [[Faculty and Staff Technology Support|Technology Support Center]] at [tel:360-867-6627 (360) 867-6627]</div><br />
</div><br />
</div><br />
<br />
==== Event and Audio/Video Recording Support ====<br />
* [https://www.evergreen.edu/electronicmedia/production-request-form '''Submit a Production Request'''] to Electronic Media for documentation, PA system support, and other media-related production needs.<br />
<div class="container-fluid"><br />
<div class="row"><br />
<div class="col-md-8"><br />
====Media Classroom Support====<br />
*'''Call''' [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] at [tel:360-867-6270 (360) 867-6270]<br />
<br />
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[[Category:Computer_Center]]</div>Hargettbhttp://helpwiki.evergreen.edu/wiki/index.php?title=Category:Media_Classrooms&diff=38483Category:Media Classrooms2019-02-21T22:01:14Z<p>Hargettb: /* For immediate help please call the Classroom Support line at x6270 */</p>
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<div>'''Need classroom support?'''<br />
==== For immediate help please call the Classroom Support line at x6270 ====<br />
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Or submit a new [https://help.evergreen.edu/contact/new help ticket] at [https://help.evergreen.edu/ help.evergreen.edu] We can also provide training for these spaces.<br />
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If you have advanced needs or need production help, use the [https://www.evergreen.edu/electronicmedia/production-request-form Production Request] to contact Media Services.<br />
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...<br />
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Most rooms without a podium do not have a built-in computer.<br />
We recommend bringing your own laptop when possible.<br />
For rooms with an Auxiliary Interface, there will be an HDMI input with cable, and a VGA jack and VGA cable; a few spaced still have only a VGA input.<br />
<br />
Most Mac laptops need a display adaptor (generally Mini DisplayPort) to connect to VGA cables; some newer Mac laptops have HDMI outputs (notably 2014 and newer Macbook Pros); some new macbooks and Dell computers have a USB-C port that will require an adapter for connecting. <br />
Media Loan carries an assortment of adapters for many Mac laptops, including Mini DisplayPort. Further information about your Mac's display output is available on Apple's support website. <br />
<br />
Keys for the classroom media cabinets and podiums can be obtained for long-term checkouts from Key Issues. Short-term checkouts of A/V Classroom keys are through Media Loan.<br />
Help guides for the media classrooms are available here, in the helpwiki.<br />
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[[Category:Media Technologies]]<br />
[[Category:Campus Technology Spaces]]</div>Hargettb