Category:Media Classrooms - Revision history

Bokelmaj: updated wording to reflect Device Team reorg (eliminating a spelling error), removed references to EME since it doesn't seem actually relevant except on signs around our shop

2022-10-26T20:34:57Z

updated wording to reflect Device Team reorg (eliminating a spelling error), removed references to EME since it doesn't seem actually relevant except on signs around our shop

Bokelmaj: replaced wording about being part of facilities to correctly reflect move back to C&C

2020-12-10T20:56:41Z

replaced wording about being part of facilities to correctly reflect move back to C&C

Bokelmaj: swapped content off of the help page to here, and the edits I started here should actually be on the avhelp page aka media_classrooms_overview

2019-12-31T23:29:27Z

swapped content off of the help page to here, and the edits I started here should actually be on the avhelp page aka media_classrooms_overview

Bokelmaj: landing page for avhelp aka media classrooms

2019-12-31T21:48:09Z

landing page for avhelp aka media classrooms

Bokelmaj at 22:58, 30 December 2019

2019-12-30T22:58:05Z

Bokelmaj: combined adaptor paragraphs, removed educational but not relevant text, changed wording on the guide introduction

2019-12-12T16:47:40Z

combined adaptor paragraphs, removed educational but not relevant text, changed wording on the guide introduction

Bokelmaj: /* Display Adapters and Windows Laptops */

2019-12-12T00:18:59Z

‎Display Adapters and Windows Laptops

Bokelmaj: updated wording to make information more clear, added some Classroom Support info

2019-12-12T00:17:42Z

updated wording to make information more clear, added some Classroom Support info

Irishb at 21:33, 22 October 2019

2019-10-22T21:33:50Z

Irishb at 20:54, 22 October 2019

2019-10-22T20:54:12Z

@@ Line 7: / Line 7: @@
 Support for media classrooms at Evergreen is provided by Classroom Support, who is here to answer questions, provide training, and help with classroom AV needs.
-Classroom Support is now a part of Media Maintenance under EME, a part of the Compunting and Communications group.
+Classroom Support is now a part of Media Maintenance under the Office of Information Technology's Device Team.
 To see more information, please log in to the [https://www.evergreen.edu/directory/all?combine=classroom+support Evergreen directory]

@@ Line 7: / Line 7: @@
 Support for media classrooms at Evergreen is provided by Classroom Support, who is here to answer questions, provide training, and help with classroom AV needs.
-Classroom Support is now a part of Media Maintenance under EME, a part of [https://www.evergreen.edu/facilities/ Facilities Services].
+Classroom Support is now a part of Media Maintenance under EME, a part of the Compunting and Communications group.
 To see more information, please log in to the [https://www.evergreen.edu/directory/all?combine=classroom+support Evergreen directory]

@@ Line 2: / Line 2: @@
 {{Landing|lead=
-'''AV Help for Media Classrooms''' is the wiki home of AV Classroom Support.
+'''Media Classrooms''' is the wiki home of AV Classroom Support.
 |content=
 ==== These Pages are Guides for Classroom and Podium Use: ====
 |col1=
@@ Line 9: / Line 16: @@
 |sidebar=
-{{MediaClassroomHelp}}
-----
 {{GetAVHelp}}
 }}
 [[Category:Media Technologies]]
 [[Category:Campus Technology Spaces]]

@@ Line 4: / Line 4: @@
 '''AV Help for Media Classrooms''' is the wiki home of AV Classroom Support.
 |content=
 |col1=
 |col2=
 |sidebar=
@@ Line 14: / Line 13: @@
 {{GetAVHelp}}
 }}
 [[Category:Media Technologies]]
 [[Category:Campus Technology Spaces]]

@@ Line 1: / Line 1: @@
 __NOTOC__
-===If you need AV help, we have 3 classroom support options:===
+{{Landing|lead=
-*'''Dial''' – ext. '''6270''' or call (360)867-6270
+'''AV Help for Media Classrooms''' is the wiki home of AV Classroom Support.
-*'''Start a help ticket''' – [https://help.evergreen.edu help.evergreen.edu]
+|content=
-*'''Self Guided help''' – the room pages at the end of this wiki page, right here where you are reading.
+|col1=
-'''7:30 to 4:30 weekdays'''
+|sidebar=
-Technology Help Desk dispatches Classroom Support to be there as soon as possible.
+{{MediaClassroomHelp}}
 [[Category:Media Technologies]]
 [[Category:Campus Technology Spaces]]

@@ Line 1: / Line 1: @@
 __NOTOC__
-===If you need AV help, we have 3 options:===
+===If you need AV help, we have 3 classroom support options:===
 *'''Dial''' – ext. '''6270''' or call (360)867-6270
 *'''Start a help ticket''' – [https://help.evergreen.edu help.evergreen.edu]
@@ Line 14: / Line 14: @@
 Please describe the problem in detail.
 Expect a follow-up the weekday after we receive the ticket.
 If you need to schedule more than just classroom support help, please contact Media Services through the [https://www.evergreen.edu/electronicmedia/production-request-form Production Request form].
@@ Line 30: / Line 24: @@
 * For rooms with an Auxiliary Interface, there will be an HDMI input with cable, and a VGA jack with a cable that includes a miniplug for sound.
 ==== Key Checkout for Media Cabinets and Podiums ====
@@ Line 55: / Line 36: @@
-==== Guides for Classroom and Podium Use ====
+== Here are Guides for Classroom and Podium Use: ==
-Detailed guides for the media classrooms are available below:
-−
-−
 [[Category:Media Technologies]]
 [[Category:Campus Technology Spaces]]

@@ Line 46: / Line 46: @@
 * Newer Microsoft Surface computers use the same kind of USB-C adapter to connect
 * Previous versions of Microsoft Surface computers used the same Mini DisplayPort  adapter required by some Macs
 * Media Loan carries an assortment of adapters for many Mac laptops, including Mini DisplayPort.
 * The Help Desk at LIB 1604 can also help you find out what adapter you need.
 ==== Key Checkout for Media Cabinets and Podiums ====

@@ Line 1: / Line 1: @@
 __NOTOC__
-=== For immediate Classroom Support, please call ext. 6270 ===
+===If you need AV help, we have 3 options:===
-* General AV classrooms are supported by Media Maintenance.
+'''7:30 to 4:30 weekdays'''
 * We can also provide training for how to use the media classrooms.
 * Please see also the [https://helpwiki.evergreen.edu/wiki/index.php/Media_Classrooms_Overview Media Classrooms Overview] for more information.
-If you have advanced needs or require production help, please contact Media Services through the [https://www.evergreen.edu/electronicmedia/production-request-form Production Request form].
+If you need to schedule more than just classroom support help, please contact Media Services through the [https://www.evergreen.edu/electronicmedia/production-request-form Production Request form].
@@ Line 17: / Line 28: @@
 ==== Most rooms without a podium do not have a built-in computer. ====
 * '''We recommend bringing your own laptop when possible.'''
-* For rooms with an Auxiliary Interface, there will be an HDMI input with cable, and a VGA jack and VGA cable.
+* For rooms with an Auxiliary Interface, there will be an HDMI input with cable, and a VGA jack with a cable that includes a miniplug for sound.
-* A few spaces only have a VGA input.
@@ Line 28: / Line 38: @@
 ===== Display Adapter Resources for Mac =====
-* Information about your Mac's display output is available on Apple's support website.
+* Information about your Mac's display output is available on Apple's support website, or consult with the Help Desk at LIB 1604.
 * Media Loan carries an assortment of adapters for many Mac laptops, including Mini DisplayPort.
-==== Display Adapters and Dell Laptops ====
+==== Display Adapters and Windows Laptops ====
-* Dell computers have a USB-C port that will require an adapter for connecting
+* Some newer Dell computers have a USB-C port that will require an adapter for connecting

@@ Line 5: / Line 5: @@
 ==== Or submit a support ticket at [https://help.evergreen.edu/ help.evergreen.edu]. ====
-We can also provide training for how to use the media classrooms.
+If you have advanced needs or require production help, please contact Media Services through the [https://www.evergreen.edu/electronicmedia/production-request-form Production Request form].
-−
 If you have advanced needs or require production help, contact Media Services through the [https://www.evergreen.edu/electronicmedia/production-request-form Production Request form].