Faculty Technology Guide - Revision history

Irishb at 18:26, 8 July 2026

2026-07-08T18:26:30Z

Irishb at 21:24, 7 July 2026

2026-07-07T21:24:28Z

Irishb at 21:20, 7 July 2026

2026-07-07T21:20:16Z

Greenea: /* Academic Technologies */

2018-12-13T23:43:36Z

‎Academic Technologies

Greenea at 23:38, 13 December 2018

2018-12-13T23:38:29Z

Greenea at 23:35, 13 December 2018

2018-12-13T23:35:51Z

Rip at 16:02, 21 July 2018

2018-07-21T16:02:16Z

Rip at 16:01, 21 July 2018

2018-07-21T16:01:26Z

Greenea at 23:24, 11 May 2017

2017-05-11T23:24:27Z

Greenea: /* Academic Technologies */

2017-03-29T21:38:26Z

‎Academic Technologies

@@ Line 7: / Line 7: @@
 == Technology Support Center and Tech Help Desk ==
-From Evergreen accounts to Microsoft Office to email, the Technology Support Center (TSC) is your contact for all desktop support and technical support.  The TSC can be reached Monday through Friday, 8:00 AM to 5:00 PM, at extension 6627, via support request submitted at [https://help.evergreen.edu help.evergreen.edu] or email at support@evergreen.edu.  The partial list below provides a snapshot of common areas of support and links to associated online help.
+From Evergreen accounts to Microsoft Office to email, the Technology Support Center (TSC) is your contact for technical support and equipment requests.  The TSC can be reached
 :*'''[[Email_Help | Email]]''' - How to connect on campus or off, and associated account issues
 :*'''[[Login_Help | Evergreen Account]]''' - Need help logging in? Here are the basics.
 :*'''[[MyEvergreen_Help | My.evergreen.edu]]''' - Your gateway into program budgets, enrollment information and much more.
-:*'''[http://blogs.evergreen.edu/computerrequests/ Office Computer Requests]''' - Need a new computer for your office?  This link takes you to the Dean's area form where you can request hardware and software.
+:*'''If you are requesting a new or replacement work laptop''' - please fill out a [https://help.evergreen.edu support ticket]. (Faculty requesting a laptop are required to teach 8+ credits per quarter.)
 :*'''Desktop and Laptop Help''' - The help desk is available to help you with your Evergreen-owned desktop or laptop, including assistance with installing and troubleshooting software and hardware.
 :*'''Telephones''' - Same as above, the help desk is the place to call if you have questions or problems with your office phone.
-:*'''[[File_Space_Overview | Network file space]] - How to store and access your information on and off campus.'''
+:*'''[[File_Space_Overview | Network file space]]''' - How to store and access your information on and off campus.
 == Academic Technologies ==

@@ Line 6: / Line 6: @@
 <div class="gradientshadow"></div>
-==== Technology Support Center and Tech Help Desk ====
+== Technology Support Center and Tech Help Desk ==
-From telephones to Microsoft Office to email, the Technology Support Center (TSC) is your contact for all desktop support and technical support.  The TSC can be reached Monday through Friday, 8:00 AM to 5:00 PM, at extension 6627 or via email at support@evergreen.edu.  The partial list below provides a snapshot of common areas of support and links to associated online help.
+From Evergreen accounts to Microsoft Office to email, the Technology Support Center (TSC) is your contact for all desktop support and technical support.  The TSC can be reached Monday through Friday, 8:00 AM to 5:00 PM, at extension 6627, via support request submitted at [https://help.evergreen.edu help.evergreen.edu] or email at support@evergreen.edu.  The partial list below provides a snapshot of common areas of support and links to associated online help.
 :*'''[[Email_Help | Email]]''' - How to connect on campus or off, and associated account issues
 :*'''[[Login_Help | Evergreen Account]]''' - Need help logging in? Here are the basics.
@@ Line 16: / Line 16: @@
 :*'''[[File_Space_Overview | Network file space]] - How to store and access your information on and off campus.'''
-==== Academic Technologies ====
+== Academic Technologies ==
 Academic Technologies, located in the Computer Center, is your contact for technology in support of your class. We can help you find or develop the technology solution that best matches your curricular needs and provide workshops for your students.
 Some solutions are listed in the [[Curricular Technology Guide for Faculty]] with associated help resources, but if you have any questions that you can't find answers to, please submit a support ticket at [http://www.help.evergreen.edu/ help.evergreen.edu] and staff will connect with you as soon as possible.

@@ Line 6: / Line 6: @@
 <div class="gradientshadow"></div>
-====Technology Support Center====
+==== Technology Support Center and Tech Help Desk ====
-From telephones to Microsoft Office to email, the Technology Support Center is your contact for all desktop support and technical support.  They can be reached M-F 8:00am-5:00pm at X6627 or via email at support@evergreen.edu.  The partial list below provides a snapshot of common areas of support and links to associated online help.
+From telephones to Microsoft Office to email, the Technology Support Center (TSC) is your contact for all desktop support and technical support.  The TSC can be reached Monday through Friday, 8:00 AM to 5:00 PM, at extension 6627 or via email at support@evergreen.edu.  The partial list below provides a snapshot of common areas of support and links to associated online help.
 :*'''[[Email_Help | Email]]''' - How to connect on campus or off, and associated account issues
 :*'''[[Login_Help | Evergreen Account]]''' - Need help logging in? Here are the basics.
 :*'''[[MyEvergreen_Help | My.evergreen.edu]]''' - Your gateway into program budgets, enrollment information and much more.
 :*'''[http://blogs.evergreen.edu/computerrequests/ Office Computer Requests]''' - Need a new computer for your office?  This link takes you to the Dean's area form where you can request hardware and software.
-:*'''Desktop and Laptop Help''' - The help desk is available to help you with your Evergreen-owned desktop or laptop, including assistance with installing/ troubleshooting software and/or hardware.
+:*'''Desktop and Laptop Help''' - The help desk is available to help you with your Evergreen-owned desktop or laptop, including assistance with installing and troubleshooting software and hardware.
-:*'''Telephones''' - Same as above, the help desk is the place to call if you have questions or problems with your office phone
+:*'''Telephones''' - Same as above, the help desk is the place to call if you have questions or problems with your office phone.
 :*'''[[File_Space_Overview | Network file space]] - How to store and access your information on and off campus.'''
-====Academic Technologies====
+==== Academic Technologies ====
-Focused on students, the Academic Technologies support desk is your contact for technology in support of your class and can help you find or develop the technology solution that best matches your curricular needs.
+Academic Technologies, located in the Computer Center, is your contact for technology in support of your class. We can help you find or develop the technology solution that best matches your curricular needs and provide workshops for your students.
-Some of these are listed in the [[Curricular Technology Guide for Faculty]] with associated help resources, but if you have any questions that you can't find answers to, please submit a support ticket at [http://www.help.evergreen.edu/ help.evergreen.edu].
+Some solutions are listed in the [[Curricular Technology Guide for Faculty]] with associated help resources, but if you have any questions that you can't find answers to, please submit a support ticket at [http://www.help.evergreen.edu/ help.evergreen.edu] and staff will connect with you as soon as possible.
 :*'''[[Curricular Support Overview]]''' - An overview of support provided by Academic Technologies.
 :*'''[[Curricular Technology Tools]]''' - Academic technology tools available to faculty for use in their teaching
@@ Line 25: / Line 25: @@
 [[Category:Training and Help]]

@@ Line 17: / Line 17: @@
 ====Academic Technologies====
-Focussed on students, the Academic Technologies support desk is your contact for technology in support of your class and can help you find or develop the technology solution that best matches your curricular needs.
+Focused on students, the Academic Technologies support desk is your contact for technology in support of your class and can help you find or develop the technology solution that best matches your curricular needs.
 Some of these are listed in the [[Curricular Technology Guide for Faculty]] with associated help resources, but if you have any questions that you can't find answers to, please submit a support ticket at [http://www.help.evergreen.edu/ help.evergreen.edu].
 :*'''[[Curricular Support Overview]]''' - An overview of support provided by Academic Technologies.

@@ Line 2: / Line 2: @@
   <div class="row-fluid">
       <div class="span8 ">
-           <div class="lead">Primary resources for faculty are listed below.  The Technology Support Center and Academic Technologies are your gateways to getting started if faculty need technology help.
+           <div class="lead">The Technology Support Center and Academic Technologies are your gateways to getting started. Primary resources for faculty needing technology help are listed below.
 </div>
 <div class="gradientshadow"></div>

← Older revision		Revision as of 23:24, 11 May 2017
Line 24:		Line 24:

	[[Category:Training and Help]]		[[Category:Training and Help]]
−	~~[[Category:Curricular Technologies]]~~
−	~~[[Category:Faculty]]~~

@@ Line 19: / Line 19: @@
 Academic Technologies is your contact for technology in support of your class and can help you find or develop the technology solution that best matches your curricular needs.
 Some of these are listed in the [[Curricular Technology Guide for Faculty]] with associated help resources, but if you have any questions that you can't find answers to, please submit a support ticket at [http://www.help.evergreen.edu/ help.evergreen.edu].
-:*'''[[Curricular Technology Guide for Faculty]]''' - An overview of support provided by Academic Technologies.
+:*'''[[Curricular Support Overview]]''' - An overview of support provided by Academic Technologies.