MFA - Alternative Authentication Methods - Revision history

Ordwaye at 23:23, 15 December 2025

2025-12-15T23:23:44Z

Greenea at 00:26, 18 November 2025

2025-11-18T00:26:52Z

Greenea at 00:24, 18 November 2025

2025-11-18T00:24:47Z

Irishb at 01:35, 5 November 2025

2025-11-05T01:35:28Z

Irishb at 01:29, 5 November 2025

2025-11-05T01:29:52Z

Krusea: fixed a typo

2025-04-25T00:00:41Z

fixed a typo

Greenea at 22:57, 9 January 2025

2025-01-09T22:57:56Z

Greenea at 22:53, 9 January 2025

2025-01-09T22:53:12Z

Wzsz6457: Moved the section order so that MFA keychain devices was below alternate devices.

2024-10-09T20:54:04Z

Moved the section order so that MFA keychain devices was below alternate devices.

Ordwaye at 22:13, 4 October 2024

2024-10-04T22:13:09Z

@@ Line 25: / Line 25: @@
 # If you need to be issued one of these, contact the [https://www.evergreen.edu/offices-services/technology-support-center Technology Support Center] to schedule a time to come into do this.
 # It will probably take about 10 minutes to do this. If you have an Evergreen issued laptop and can bring it with you it will make the process faster.
 Please note that any existing MFA tokens you were issued for the previous system are not usable with this new system.

@@ Line 1: / Line 1: @@
 {{TwoColumn|lead=
-[[File:Evergreen-MFA-icon.png|left|100px]]If it is not possible for you to use the Authenticator app you can use SMS, a voice call, or we can issue a hardware MFA token. (These options may add some complexity for you.)
+[[File:Evergreen-MFA-icon.png|left|100px]]If it is not possible for you to use the Authenticator app you can use SMS, a voice call, or we can issue a hardware MFA token.
 |content=
 ===SMS or Voice Calls on Your Phone===
 This option is useful if you don’t have a smartphone available for the Authenticator App but do have a cell phone. However, it is less secure and should only be used if other methods are unavailable. It does require you to have cell services or be connected to Wi-Fi calling to work.
 ====How to Set Up SMS/Voice Call MFA:====
 # Go to Your Security Info Page: Visit https://mysignins.microsoft.com/security-info.
 # Add Your Phone Number: Click + Add Method and select Phone. Enter your phone number and choose Text me a code (SMS) or Call me (voice).

@@ Line 2: / Line 2: @@
 [[File:Evergreen-MFA-icon.png|left|100px]]If it is not possible for you to use the Authenticator app you can use SMS, a voice call, or we can issue a hardware MFA token. (These options may add some complexity for you.)
 |content=
-===Options===
+===SMS or Voice Calls on Your Phone===
-−
-====SMS or Voice Calls on Your Phone====
 This option is useful if you don’t have a smartphone available for the Authenticator App but do have a cell phone. However, it is less secure and should only be used if other methods are unavailable. It does require you to have cell services or be connected to Wi-Fi calling to work.
-=====How to Set Up SMS/Voice Call MFA:=====
+====How to Set Up SMS/Voice Call MFA:====
 # Go to Your Security Info Page: Visit https://mysignins.microsoft.com/security-info.
@@ Line 20: / Line 18: @@
-====Hardware MFA Tokens====
+===Hardware MFA Tokens===
 A hardware MFA Token is a small device about the size of a thumb drive. This device has a small screen on it displaying a number that frequently changes. When logging into an application protected by M365 you will need to type in the current number from the MFA token as your second factor. This means to use your M365 account you will always need to carry the MFA token to do so.
-=====Getting an MFA Token issued=====
+====Getting an MFA Token issued====
 # If you need to be issued one of these, contact the [https://www.evergreen.edu/offices-services/technology-support-center Technology Support Center] to schedule a time to come into do this.
 # It will probably take about 10 minutes to do this. If you have an Evergreen issued laptop and can bring it with you it will make the process faster.

@@ Line 1: / Line 1: @@
 {{TwoColumn|lead=
-[[File:Evergreen-MFA-icon.png|left|100px]]If it is absolutely not possible for you to use the Authenticator app there is an option but it will add some complexity for you. We can issue a hardware MFA token.
+[[File:Evergreen-MFA-icon.png|left|100px]]If it is not possible for you to use the Authenticator app you can use SMS, a voice call, or we can issue a hardware MFA token. (These options may add some complexity for you.)
 |content=
 ===Options===

@@ Line 4: / Line 4: @@
 ===Options===
-====Another Phone or Tablet====
+====SMS or Voice Calls on Your Phone====
-It is possible for you to go through the same steps as you did for installing the Authenticator app to install in on another device. This can be useful if you are in the process of buying a new phone so that you keep access to an MFA device. You should store the second device in a secure location.
+This option is useful if you don’t have a smartphone available for the Authenticator App but do have a cell phone. However, it is less secure and should only be used if other methods are unavailable. It does require you to have cell services or be connected to Wi-Fi calling to work.
 ====Hardware MFA Tokens====
 A hardware MFA Token is a small device about the size of a thumb drive. This device has a small screen on it displaying a number that frequently changes. When logging into an application protected by M365 you will need to type in the current number from the MFA token as your second factor. This means to use your M365 account you will always need to carry the MFA token to do so.
-=====Getting a MFA Token issued=====
+=====Getting an MFA Token issued=====
-# If you need to be issued one of these people contact the [https://www.evergreen.edu/offices-services/technology-support-center Technology Support Center] to schedule a time to come into do this.
+# If you need to be issued one of these, contact the [https://www.evergreen.edu/offices-services/technology-support-center Technology Support Center] to schedule a time to come into do this.
 # It will probably take about 10 minutes to do this. If you have an Evergreen issued laptop and can bring it with you it will make the process faster.

← Older revision		Revision as of 22:57, 9 January 2025
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−	~~__NOTOC__~~
	{{TwoColumn\|lead=		{{TwoColumn\|lead=
	[[File:Evergreen-MFA-icon.png\|left\|100px]]If it is absolutely not possible for you to use the Authenticator app there is an option but it will add some complexity for you. We can issue a hardware MFA token.		[[File:Evergreen-MFA-icon.png\|left\|100px]]If it is absolutely not possible for you to use the Authenticator app there is an option but it will add some complexity for you. We can issue a hardware MFA token.