Microsoft Authenticator Setup - Revision history

Ordwaye at 20:40, 15 December 2025

2025-12-15T20:40:53Z

Greenea: Greenea moved page Authenticator Setup to Microsoft Authenticator Setup

2025-11-17T21:27:57Z

Greenea moved page Authenticator Setup to Microsoft Authenticator Setup

Greenea at 19:07, 17 November 2025

2025-11-17T19:07:47Z

Greenea at 19:06, 17 November 2025

2025-11-17T19:06:54Z

Greenea at 19:06, 17 November 2025

2025-11-17T19:06:15Z

Ordwaye at 22:24, 30 December 2024

2024-12-30T22:24:29Z

Ordwaye at 22:21, 30 December 2024

2024-12-30T22:21:19Z

Ordwaye: Ordwaye moved page Authenticator.txt to Authenticator Setup without leaving a redirect: poor naming

2024-12-30T22:16:36Z

Ordwaye moved page Authenticator.txt to Authenticator Setup without leaving a redirect: poor naming

Ordwaye at 21:27, 27 December 2024

2024-12-27T21:27:36Z

Ordwaye: Created page with "= Setting Up the Microsoft Authenticator App = The Microsoft Authenticator App is the recommended option for Multi-Factor Authentication (MFA). It provides a secure, convenie..."

2024-12-27T20:31:20Z

Created page with "= Setting Up the Microsoft Authenticator App = The Microsoft Authenticator App is the recommended option for Multi-Factor Authentication (MFA). It provides a secure, convenie..."

New page

= Setting Up the Microsoft Authenticator App =

The Microsoft Authenticator App is the recommended option for Multi-Factor Authentication (MFA). It provides a secure, convenient way to verify your identity using notifications or one-time passcodes (OTP) on your smartphone. Follow the steps below to set up MFA using the Microsoft Authenticator App. The webpages you see when logging in after MFA required will walk you through the steps but we are also providing written instructions to help you.

== Step-by-Step Instructions ==

=== Step 1: Start the Setup Process ===

* Sign in to your account at [https://my.evergreen.edu](https://my.evergreen.edu).
* You will see the '''"Keep your account secure"''' screen, as shown below:
* By default, the system will guide you to set up the '''Microsoft Authenticator App'''. This is the preferred method for MFA.

[[File:Keep your account secure screen.png|thumbnail|center|Keep your account secure]]

=== Step 2: Download the Microsoft Authenticator App ===
* Install the app on your smartphone:
* For iOS: [https://apps.apple.com/app/microsoft-authenticator/id983156458 Download from the App Store]
* For Android: [https://play.google.com/store/apps/details?id=com.azure.authenticator Download from Google Play]
* Once the app is installed, return to the setup page on your computer and click '''Next'''.

=== Step 3: Link Your Account to the App ===
* The setup page will display a QR code for you to scan.
* Open the Microsoft Authenticator App on your phone:
* Tap '''Add Account'''.
* Select '''Work or School Account'''.
* Use your phone’s camera to scan the QR code on the setup page.

=== Step 4: Verify and Complete the Setup ===
1. After scanning the QR code, the app will link to your Evergreen account.
2. A test notification will be sent to your app.
3. Approve the notification on your phone to confirm that the app is working.
4. Once verified, click '''Next''' on the setup page to complete the process.

=== Optional: Setting Up a Different Method ===
* If you prefer to use a different authentication method (e.g., SMS or voice call), click the '''"I want to set up a different method"''' link at the bottom of the screen.
* Follow the instructions for your chosen method.

== Tips for Using the Authenticator App ==
* '''Backup Your App:''' Enable cloud backup in the app settings to save your accounts securely.
* '''Notifications Not Working?''' Ensure notifications are enabled for the app in your phone settings.
* '''Lost Your Phone?''' Add a secondary MFA method (e.g., phone or token) as a backup.

== Need Help? ==
If you encounter any issues during setup, contact the Technology Support Center:
* Visit [https://help.evergreen.edu](https://help.evergreen.edu).
* Stop by the support desk on campus for in-person assistance.

@@ Line 4: / Line 4: @@
 Follow the steps below to set up MFA using the Microsoft Authenticator App. The webpages you see when logging in after MFA required will walk you through the steps but we are also providing written instructions to help you.
-=== Step 1: Start the Setup Process ===
+=== Step 1 (for new users): Start the Setup Process ===
 * Sign in to your account at [https://my.evergreen.edu https://my.evergreen.edu].
@@ Line 12: / Line 12: @@
 [[File:Keep your account secure screen.png|thumbnail|center|Keep your account secure]]
 [[File:Choose_authenticator.png|thumbnail|center|Choose Authenticator]]
 === Step 2: Download the Microsoft Authenticator App ===
 * Install the app on your smartphone:

← Older revision	Revision as of 21:27, 17 November 2025
(No difference)

@@ Line 14: / Line 14: @@
 === Step 2: Download the Microsoft Authenticator App ===
 * Install the app on your smartphone:
-   * For iOS: [https://apps.apple.com/app/microsoft-authenticator/id983156458 Download from the App Store]
+** For iOS: [https://apps.apple.com/app/microsoft-authenticator/id983156458 Download from the App Store]
-   * For Android: [https://play.google.com/store/apps/details?id=com.azure.authenticator Download from Google Play]
+** For Android: [https://play.google.com/store/apps/details?id=com.azure.authenticator Download from Google Play]
 * Once the app is installed, return to the setup page on your computer and click '''Next'''.
@@ Line 21: / Line 21: @@
 * The setup page will display a QR code for you to scan.
 * Open the Microsoft Authenticator App on your phone:
-   * Tap '''Add Account'''.
+** Tap '''Add Account'''.
-   * Select '''Work or School Account'''.
+** Select '''Work or School Account'''.
 * Use your phone’s camera to scan the QR code on the setup page.

@@ Line 6: / Line 6: @@
 === Step 1: Start the Setup Process ===
-* Sign in to your account at [https://my.evergreen.edu](https://my.evergreen.edu).
+* Sign in to your account at [https://my.evergreen.edu https://my.evergreen.edu].
 * You will see the '''"Keep your account secure"''' screen, as shown below:
 * By default, the system will guide you to set up the '''Microsoft Authenticator App'''. This is the preferred method for MFA.

@@ Line 1: / Line 1: @@
-= Setting Up the Microsoft Authenticator App =
+{{TwoColumn|lead=
+[[File:Evergreen-MFA-icon.png|left|100px]]The Microsoft Authenticator App is the recommended option for Multi-Factor Authentication (MFA). It provides a secure, convenient way to verify your identity using notifications or one-time passcodes (OTP) on your smartphone.
-The Microsoft Authenticator App is the recommended option for Multi-Factor Authentication (MFA). It provides a secure, convenient way to verify your identity using notifications or one-time passcodes (OTP) on your smartphone. Follow the steps below to set up MFA using the Microsoft Authenticator App. The webpages you see when logging in after MFA required will walk you through the steps but we are also providing written instructions to help you.
+|content=
 Follow the steps below to set up MFA using the Microsoft Authenticator App. The webpages you see when logging in after MFA required will walk you through the steps but we are also providing written instructions to help you.
-== Step-by-Step Instructions ==
 === Step 1: Start the Setup Process ===
@@ Line 27: / Line 26: @@
 === Step 4: Verify and Complete the Setup ===
-. After scanning the QR code, the app will link to your Evergreen account. (Initially this will display your temporary username that you used to setup your account but it will automatically adjust to your updated UPN/email address/username in the next few days.)
+#After scanning the QR code, the app will link to your Evergreen account. (Initially this will display your temporary username that you used to setup your account but it will automatically adjust to your updated UPN/email address/username in the next few days.)
-. A test notification will be sent to your app.
+#A test notification will be sent to your app.
-. Approve the notification on your phone to confirm that the app is working.
+#Approve the notification on your phone to confirm that the app is working.
-. Once verified, click '''Next''' on the setup page to complete the process.
+#Once verified, click '''Next''' on the setup page to complete the process.
-=== Optional: Setting Up a Different Method ===
+=== Tips for Using the Authenticator App ===
-* If you prefer to use a different authentication method (e.g., SMS or voice call), click the '''"I want to set up a different method"''' link at the bottom of the screen.
-* Follow the instructions for your chosen method.
-−
 == Tips for Using the Authenticator App ==
 * '''Backup Your App:''' Enable cloud backup in the app settings to save your accounts securely.
 * '''Notifications Not Working?''' Ensure notifications are enabled for the app in your phone settings.
 * '''Lost Your Phone?''' Add a secondary MFA method (e.g., phone or token) as a backup.
-== Need Help? ==
+=== Need Help? ===
 If you encounter any issues during setup, contact the Technology Support Center:
-* Visit [https://help.evergreen.edu](https://help.evergreen.edu).
+* Visit [https://help.evergreen.edu https://help.evergreen.edu].
 * Stop by the support desk on campus for in-person assistance.

← Older revision	Revision as of 22:16, 30 December 2024
(No difference)