Student Staff Account FAQs - Revision history

Greenea at 19:08, 28 July 2026

2026-07-28T19:08:16Z

Greenea at 19:06, 28 July 2026

2026-07-28T19:06:25Z

Greenea at 19:05, 28 July 2026

2026-07-28T19:05:52Z

Florac: Added "Why do I need a Student-Staff account" question with answers.

2026-07-01T00:19:49Z

Added "Why do I need a Student-Staff account" question with answers.

Greenea: Created page with "{{TwoColumn |lead= Get help with your student staff evergreen.edu account. |content= ===='''How do I get a student-staff account?'''==== Student staff accounts are created by..."

2021-12-13T19:33:07Z

Created page with "{{TwoColumn |lead= Get help with your student staff evergreen.edu account. |content= ===='''How do I get a student-staff account?'''==== Student staff accounts are created by..."

New page

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Get help with your student staff evergreen.edu account.
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===='''How do I get a student-staff account?'''====
Student staff accounts are created by an ePAF (electronic personnel action form) this is normally completed by the student employee's supervisor. The supervisor would fill out the ePAF found in my.evergreen.edu under the Budgets and Finance section. Once the ePAF is completed, the request is reviewed by the Student Employment Office, the department budget authority, HR, and Payroll and Benefits.

===='''How do I access my student-staff account?'''====
Once the ePAF is submitted and the employee information is put into Banner, our Identity Management system (IDM) will run a process to automatically create the staff account for the student employee. After the account is created, the student employee will receive an email with instructions on how to activate and access their student-staff account.

===='''I never received the activation email what can I do now?'''====
On occasion, the student employee may not receive their activation email to set up their account. This is normally due to the fact that the personal email we had on file is no longer accessible or was incorrect at the time of the account creation. If this happens, the TSC staff can work with the student employee to get their account set up. The Tech Support Center staff would check IDM to verify the user's identity and then go through the account activation process. Otherwise, the Tech Support Center can send the student an email with the activation instructions.

===='''I need to extend my student employee's account'''====
Account expiration and start date is dependent on the information that was submitted in the ePAF by the supervisor. If an account expires, it is most likely due to the expiration date on the ePAF. To extend the student's employment, the supervisor must submit a new ePAF with the new expiration date. The Network Services team '''does not''' manually extend an employee's account access.

'''Still need help? [https://help.evergreen.edu Create a support ticket]'''.

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 * shared inboxes
 * Microsoft Teams (chat groups)
 <br />
 As we move away from Time & Leave timecards to TimeClock+, you will need an active staff email account to gain access to your timesheets in TimeClock+.
 <br />
 You will also be able to access SharePoint sites for staff: [https://evergreen0.sharepoint.com/sites/ie-PayrollBenefits Payroll and Benefits], [https://evergreen0.sharepoint.com/sites/ie-StudentEmployment Student Employment Resources], [https://evergreen0.sharepoint.com/sites/ie-HumanResourceServices Human Resource Services].
 <br />
 As an employee of the college you should be using your student-staff email account for communication for all things related to your job, employment, and with off-campus college partners with whom you are conducting business.  Using your student email address for work-related purposes is not only a violation of the Acceptable Use Policy, but also unnecessarily exposes your FERPA protected student status to others.

← Older revision		Revision as of 19:06, 28 July 2026
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−	~~==== '''How do I get a student-staff account?''' ====~~
−	Student-staff accounts are created by an ePAF (electronic personnel action form) this is normally completed by the student employee's supervisor. The supervisor would fill out the ePAF found in my.evergreen.edu under the Budgets and Finance section. Once the ePAF is completed, the request is reviewed by the Student Employment Office, the department budget authority, HR, and Payroll and Benefits.
−
−	~~==== '''How do I access my student-staff account?''' ====~~
−	Once the ePAF is submitted and the employee information is put into Banner, our Identity Management system (IDM) will run a process to automatically create the staff account for the student employee. After the account is created, the student employee will receive an email with instructions on how to activate and access their student-staff account.
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← Older revision		Revision as of 00:19, 1 July 2026
Line 1:		Line 1:
		+	==== '''How do I get a student-staff account?''' ====
		+	Student-staff accounts are created by an ePAF (electronic personnel action form) this is normally completed by the student employee's supervisor. The supervisor would fill out the ePAF found in my.evergreen.edu under the Budgets and Finance section. Once the ePAF is completed, the request is reviewed by the Student Employment Office, the department budget authority, HR, and Payroll and Benefits.
		+
		+	==== '''How do I access my student-staff account?''' ====
		+	Once the ePAF is submitted and the employee information is put into Banner, our Identity Management system (IDM) will run a process to automatically create the staff account for the student employee. After the account is created, the student employee will receive an email with instructions on how to activate and access their student-staff account.
		+
		+	==== '''I never received the activation email what can I do now?''' ====
		+	On occasion, the student employee may not receive their activation email to set up their account. This is normally due to the fact that the personal email we had on file is no longer accessible or was incorrect at the time of the account creation. If this happens, the TSC staff can work with the student employee to get their account set up. The Tech Support Center staff would check IDM to verify the user's identity and then go through the account activation process. Otherwise, the Tech Support Center can send the student an email with the activation instructions.
		+
		+	==== '''Why do I need a student-staff account?''' ====
		+	Once activated your student-staff account can be used by your supervisor to grant you access to electronic resources including:
		+	* shared drives
		+	* shared inboxes
		+	* Microsoft Teams (chat groups)
		+
		+	As we move away from Time & Leave timecards to TimeClock+, you will need an active staff email account to gain access to your timesheets in TimeClock+.
		+
		+	You will also be able to access SharePoint sites for staff: [https://evergreen0.sharepoint.com/sites/ie-PayrollBenefits Payroll and Benefits], [https://evergreen0.sharepoint.com/sites/ie-StudentEmployment Student Employment Resources], [https://evergreen0.sharepoint.com/sites/ie-HumanResourceServices Human Resource Services].
		+
		+	As an employee of the college you should be using your student-staff email account for communication for all things related to your job, employment, and with off-campus college partners with whom you are conducting business. Using your student email address for work-related purposes is not only a violation of the Acceptable Use Policy, but also unnecessarily exposes your FERPA protected student status to others.
		+
		+	==== '''I need to extend my student employee's account''' ====
		+	Account expiration and start date is dependent on the information that was submitted in the ePAF by the supervisor. If an account expires, it is most likely due to the expiration date on the ePAF. To extend the student's employment, the supervisor must submit a new ePAF with the new expiration date. The Network Services team '''does not''' manually extend an employee's account access.
		+
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@@ Line 4: / Line 4: @@
 ==== '''How do I access my student-staff account?''' ====
 Once the ePAF is submitted and the employee information is put into Banner, our Identity Management system (IDM) will run a process to automatically create the staff account for the student employee. After the account is created, the student employee will receive an email with instructions on how to activate and access their student-staff account.
 {{TwoColumn
 |lead=
@@ Line 35: / Line 16: @@
 ===='''I never received the activation email what can I do now?'''====
 On occasion, the student employee may not receive their activation email to set up their account. This is normally due to the fact that the personal email we had on file is no longer accessible or was incorrect at the time of the account creation. If this happens, the TSC staff can work with the student employee to get their account set up. The Tech Support Center staff would check IDM to verify the user's identity and then go through the account activation process. Otherwise, the Tech Support Center can send the student an email with the activation instructions.
 ===='''I need to extend my student employee's account'''====