Difference between revisions of "Adobe Student Licenses"
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(→Installation Instructions for the Creative Cloud Desktop App) (Tag: VisualEditor) |
(→Troubleshooting) (Tag: VisualEditor) |
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#Outside of the web browser the '''Creative Cloud Installer''' should be running | #Outside of the web browser the '''Creative Cloud Installer''' should be running | ||
#When done the '''Creative Cloud Desktop App''' (CDDA) will open | #When done the '''Creative Cloud Desktop App''' (CDDA) will open | ||
| − | #A tour window may appear. Click either the '''Skip''' or '''Take Tour''' button | + | #A tour window may appear. Click either the '''Skip''' or '''Take Tour''' button |
<br> | <br> | ||
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** For example installing Premiere Pro will also trigger the installation of Media Encoder | ** For example installing Premiere Pro will also trigger the installation of Media Encoder | ||
* Click the cloud icon in the top right of the '''CCDA''' to check the installation progress | * Click the cloud icon in the top right of the '''CCDA''' to check the installation progress | ||
| − | * If your computer's operating system does not meet the minimum requirements for an app the last version that will work on your computer will be installed | + | * If your computer's operating system does not meet the minimum requirements for an app the last version that will work on your computer will be installed |
** [https://helpx.adobe.com/creative-cloud/system-requirements.html Check] the Adobe website for the system requirements for individual apps | ** [https://helpx.adobe.com/creative-cloud/system-requirements.html Check] the Adobe website for the system requirements for individual apps | ||
=== Troubleshooting === | === Troubleshooting === | ||
* If you get a warning about the 7 day trial or asking you to subscribe: | * If you get a warning about the 7 day trial or asking you to subscribe: | ||
| − | ** Sign out of the '''Creative Cloud Desktop App''' and then sign back in and make sure to select '''Company or School Account | + | ** Sign out of the '''Creative Cloud Desktop App''' and then sign back in and make sure to select '''Company or School Account''' |
| − | ** <br> | + | ** If you had previously had '''Creative Cloud''' apps installed you might need to uninstall the apps and then re-install the '''Creative Cloud Desktop App''' |
| + | ** You may need to run the [https://helpx.adobe.com/ua/creative-cloud/kb/cc-cleaner-tool-installation-problems.html Creative Cloud Cleaner Tool<br>] | ||
[[Category:Media Technologies]] | [[Category:Media Technologies]] | ||
Revision as of 08:54, 31 March 2020
Adobe is making temporary at-home access to Creative Cloud available until May 31, 2020 for schools and colleges.
Contents
Installation Instructions for the Creative Cloud Desktop App
- Check the system requirements for individual apps
- If your computer's operating system does not meet the minimum requirements for an app the last version that will work on your computer will be installed
Sign In
- Go to Adobe.com
- Click the Sign In link in the top right corner
- In the new window enter your Evergreen email address and click Continue
- Click on Company or School Account
-
- Enter your Evergreen password on the password page
- The Adobe website will open.
Install The Creative Cloud Desktop App
- Under Your Services it should list Creative Cloud. Click Open.
-
- On the right side of the screen Below your account name click Install Creative Cloud App
- If you see a window the says Permission may be required click OK
- The installer should download
- macOS: Creative_Cloud_Installer.dmg
- Windows: Creative_Cloud_Set-Up.exe
- Run the installer and enter and admin password if prompted
- On the Install Creative Cloud window click Continue
- A web browser window will prompt you to login like you did in step 3 above
- Click on Company or School Account
- Outside of the web browser the Creative Cloud Installer should be running
- When done the Creative Cloud Desktop App (CDDA) will open
- A tour window may appear. Click either the Skip or Take Tour button
Installing the Adobe Apps
- In the CCDA you can choose to install individual apps as needed
- Click the Install button bellow the app name
- Some installations might trigger a second app to install
- For example installing Premiere Pro will also trigger the installation of Media Encoder
- Click the cloud icon in the top right of the CCDA to check the installation progress
- If your computer's operating system does not meet the minimum requirements for an app the last version that will work on your computer will be installed
- Check the Adobe website for the system requirements for individual apps
Troubleshooting
- If you get a warning about the 7 day trial or asking you to subscribe:
- Sign out of the Creative Cloud Desktop App and then sign back in and make sure to select Company or School Account
- If you had previously had Creative Cloud apps installed you might need to uninstall the apps and then re-install the Creative Cloud Desktop App
- You may need to run the Creative Cloud Cleaner Tool
