Difference between revisions of "Change My Evergreen Account Password"

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Learn how to easily change your password.
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Alert: Faculty and Staff passwords are set to expire every six months. Change your password before it expires and you become locked out of your account
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<div class="col-md-8"><div class="lead">
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Instructions for changing your password.
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</div>
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Alert: Faculty and Staff passwords are set to expire every six months.  
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====Changing Your Password====
 
====Changing Your Password====
To change your password:
 
 
# Login to my.evergreen.edu
 
# Login to my.evergreen.edu
# Click on '''Profile''' in the upper right corner  
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# Click on '''Profile''' link in the upper right corner  
# Choose '''Edit Password'''
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# Select the '''Change Password''' link.
# Enter your current password  
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# Sign in with your full evergreen email and current password.
# Type in the new password in the box below following the minimum requirements listed. Repeat the new password in the second password box  
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# At the Change Password page, type in your current password and set a new, secure password.
# Click the '''Change Password''' button
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# Your new password must meet the minimum requirements listed below:
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#* At least 8 characters.
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#* May not include your name. 
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#* May not be the same as your last four (4) passwords. 
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#* Must include at least one upper-case letter, lower-case letter, and a number. 
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# Confirm your new password in the second password box.
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# Click the '''submit''' button.
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# Once you click submit you will be redirected to your Evergreen Account Profile. From here you you will be able to review your account settings. Once everything is reviewed please choose the option "Sign out of everywhere" and navigate back to my.evergreen.edu to access your Evergreen resources.
  
====Update Your Password on All of Your Devices====
 
* If you have your Evergreen password saved on any device (such as a smartphone, tablet or home computer) be sure to update the password on those devices.
 
* The old password can cause you to get locked out of your account.
 
** Example: if you check your email on your phone and don’t have to type in your password each time you have a saved password. The phone will keep trying the old saved password and after 5 failed attempts your account will be locked for 5 minutes as a security measure before it lets you try again.
 
* If you need additional assistance please contact the faculty and staff helpdesk at 360 867-6627 or email at support@evergreen.edu
 
  
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<blockquote>'''Note for Evergreen-provisioned laptop users''': PC Laptop users that are off campus will need to use the OLD password to log into their laptops UNTIL they return to campus with the laptop. At this point the laptop will check in with the servers and get the new password. Mac user’s computer passwords are not tied to the Evergreen domain password. Mac LAPTOP passwords are not required to change.</blockquote>
  
{{Having Trouble Logging In}}
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<div class="lead">
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Update Your Password on All of Your Devices
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</div>
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:click ''Expand'' for detailed steps
  
----
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<div class="toccolours mw-collapsible mw-collapsed">
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::'''Windows: Clear Saved Passwords'''
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<div class="mw-collapsible-content">
  
=====Related Articles=====
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:::Click on the Windows 10 start icon [[File:Win10Start.png|frameless]]  or Windows 7 start icon  [[File:Win7Start.png|frameless]]
*[https://cas.evergreen.edu/CasPasswordReset/ '''Reset Your Password''']
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:::Start typing “Credential”
*[[Forgot My Password]]
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:::And as you type Credential Manager will populate under best match.
*[[Alumni Accounts]]
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:::Click on “Credential Manager”
*[[I know my login and password but am still having problems| Still Having Problems]]
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[[File:Win10CredentialManager.png]]
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:::In Credential Manager expand the password box by clicking the arrow
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:::Click “Remove” on all evergreen.edu passwords.
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:::You need to look under the Web Credentials and the Windows Credentials for these saved passwords.
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[[File:Win10CredentialManagerB.png]]
  
----
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</div>
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</div>
  
{{MyEvergreen Help}}
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<div class="toccolours mw-collapsible mw-collapsed">
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::'''Mac: Clear Saved Passwords'''
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<div class="mw-collapsible-content">
  
----
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:::Click on the spotlight search icon [[File:MacSpotlightIcon.png|frameless]]  and type the word keychain in the search box
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:::Select Keychain Access
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[[File:MacKeychainAccess.png ]]
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:::From the Keychain application click on the Passwords Icon  [[File:MacKeychainPWIcon.png|frameless]] located in the left hand column.
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:::The saved passwords will be listed.
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:::Control + Click on each password with evergreen.edu listed and choose Delete
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[[File:MacKeychainAccessB.png ]]
  
{{NeedHelp}}
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</div>
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</div>
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<div class="toccolours mw-collapsible mw-collapsed">
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::'''Firefox: Clear Saved Passwords'''
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<div class="mw-collapsible-content">
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:::Click on the Browser menu and choose Preferences
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:::Choose Privacy & Security
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:::Click Saved Logins….
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[[File:FireFoxPWA.png ]]
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:::Find the saved evergreen.edu passwords and click Remove Or you can click Remove All to get rid of all saved passwords.
 +
 +
[[File:FireFoxPWB.png ]]
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 +
</div>
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</div>
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<div class="toccolours mw-collapsible mw-collapsed">
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::'''Chrome: Clear Saved Passwords'''
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<div class="mw-collapsible-content">
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:::From within Chrome, Click on the more actions icon  [[File:ChromeMOIcon.png]] and choose Settings
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  [[File:ChromeMOPage.png ]]
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:::Click on Settings
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  [[File:ChromeSettings.png]]
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:::Choose Advanced down arrow and then Passwords and forms
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  [[File:ChromeSettingsPage.png]]
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:::Across from Manage Passwords click the arrow
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  [[File:ChromePWandForms.png]]
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:::Choose Remove on all Evergreen passwords
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[[File:ChromeSearchSettings.png]]
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</div>
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</div>
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<div class="toccolours mw-collapsible mw-collapsed">
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::'''Mobile Phone Clear Saved Passwords'''
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<div class="mw-collapsible-content">
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:::Put phone in Airplane mode
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:::Click on Mail App
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:::Find evergreen.edu email account
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:::Delete Account or Remove Account
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:::Re-Add Account with new password.
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 +
</div>
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</div>
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 +
* If you have your Evergreen password saved on any device (such as a smartphone, tablet or home computer) be sure to update the password on those devices.
 +
* The old password can cause you to get locked out of your account.
 +
** Example: if you check your email on your phone and don’t have to type in your password each time you have a saved password. The phone will keep trying the old saved password and after 5 failed attempts your account will be locked for 15 minutes as a security measure before it lets you try again.
 +
* If you need additional assistance please contact the Technology Support Center at 360 867-6627 or via email at support@evergreen.edu
 +
 
 +
 
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{{Account Help}}
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----
  
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{{GetHelp}}
  
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[[Category:Evergreen Login]]
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[[Category:Evergreen Account]]

Latest revision as of 12:49, 13 July 2020

Instructions for changing your password.

Alert: Faculty and Staff passwords are set to expire every six months.

Changing Your Password

  1. Login to my.evergreen.edu
  2. Click on Profile link in the upper right corner
  3. Select the Change Password link.
  4. Sign in with your full evergreen email and current password.
  5. At the Change Password page, type in your current password and set a new, secure password.
  6. Your new password must meet the minimum requirements listed below:
    • At least 8 characters.
    • May not include your name.
    • May not be the same as your last four (4) passwords.
    • Must include at least one upper-case letter, lower-case letter, and a number.
  7. Confirm your new password in the second password box.
  8. Click the submit button.
  9. Once you click submit you will be redirected to your Evergreen Account Profile. From here you you will be able to review your account settings. Once everything is reviewed please choose the option "Sign out of everywhere" and navigate back to my.evergreen.edu to access your Evergreen resources.


Note for Evergreen-provisioned laptop users: PC Laptop users that are off campus will need to use the OLD password to log into their laptops UNTIL they return to campus with the laptop. At this point the laptop will check in with the servers and get the new password. Mac user’s computer passwords are not tied to the Evergreen domain password. Mac LAPTOP passwords are not required to change.

Update Your Password on All of Your Devices

click Expand for detailed steps
Windows: Clear Saved Passwords
Click on the Windows 10 start icon Win10Start.png or Windows 7 start icon Win7Start.png
Start typing “Credential”
And as you type Credential Manager will populate under best match.
Click on “Credential Manager”
Win10CredentialManager.png
In Credential Manager expand the password box by clicking the arrow
Click “Remove” on all evergreen.edu passwords.
You need to look under the Web Credentials and the Windows Credentials for these saved passwords.
Win10CredentialManagerB.png
Mac: Clear Saved Passwords
Click on the spotlight search icon MacSpotlightIcon.png and type the word keychain in the search box
Select Keychain Access
MacKeychainAccess.png
From the Keychain application click on the Passwords Icon MacKeychainPWIcon.png located in the left hand column.
The saved passwords will be listed.
Control + Click on each password with evergreen.edu listed and choose Delete

MacKeychainAccessB.png

Firefox: Clear Saved Passwords
Click on the Browser menu and choose Preferences
Choose Privacy & Security
Click Saved Logins….
FireFoxPWA.png
Find the saved evergreen.edu passwords and click Remove Or you can click Remove All to get rid of all saved passwords.
FireFoxPWB.png
Chrome: Clear Saved Passwords
From within Chrome, Click on the more actions icon ChromeMOIcon.png and choose Settings
 ChromeMOPage.png
Click on Settings
 ChromeSettings.png
Choose Advanced down arrow and then Passwords and forms
 ChromeSettingsPage.png
Across from Manage Passwords click the arrow
 ChromePWandForms.png
Choose Remove on all Evergreen passwords
ChromeSearchSettings.png
Mobile Phone Clear Saved Passwords
Put phone in Airplane mode
Click on Mail App
Find evergreen.edu email account
Delete Account or Remove Account
Re-Add Account with new password.
  • If you have your Evergreen password saved on any device (such as a smartphone, tablet or home computer) be sure to update the password on those devices.
  • The old password can cause you to get locked out of your account.
    • Example: if you check your email on your phone and don’t have to type in your password each time you have a saved password. The phone will keep trying the old saved password and after 5 failed attempts your account will be locked for 15 minutes as a security measure before it lets you try again.
  • If you need additional assistance please contact the Technology Support Center at 360 867-6627 or via email at support@evergreen.edu