Difference between revisions of "How to Submit a Support Request"
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====I am able to log in with an Evergreen account==== | ====I am able to log in with an Evergreen account==== | ||
There are two ways to submit a help request: | There are two ways to submit a help request: | ||
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| − | '''I can't log in or don't have an account | + | '''1. Via Direct Link''' |
| + | *Technology Help Request Form | ||
| + | *Student Services and Academic Help Request Form | ||
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| + | '''2. Navigating the Help Request User Portal''' | ||
| + | Evergreen's Help Request User Portal | ||
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| + | ====I can't log in or don't have an account==== | ||
*Use the Guest help Request form, support staff will follow-up with you within one business day. | *Use the Guest help Request form, support staff will follow-up with you within one business day. | ||
*Make sure to include an email address and/or phone number where the staff member can reach you. | *Make sure to include an email address and/or phone number where the staff member can reach you. | ||
Revision as of 17:51, 3 March 2021
Submit a New Help Request
I am able to log in with an Evergreen account
There are two ways to submit a help request:
1. Via Direct Link
- Technology Help Request Form
- Student Services and Academic Help Request Form
2. Navigating the Help Request User Portal Evergreen's Help Request User Portal
I can't log in or don't have an account
- Use the Guest help Request form, support staff will follow-up with you within one business day.
- Make sure to include an email address and/or phone number where the staff member can reach you.
Manage/View Previous Help Requests
Get Help
Submit a technology support request
No account or having problems logging in?
Request help as a guest
