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| + | {{Landing|lead= |
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| + | [[File:Exchange-online.png|left|50px]]Student mailboxes use Exchange Online hosted by Microsoft at [https://office.com office.com]. |
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| + | |content= |
| − | <p> Evergreen hosts student email using Microsoft Exchange. The articles below provide information for email in general and what's new in Exchange 2010's Outlook Web App. </p>
| + | Alert: this documentation is under revision |
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| | ====Help for General Use==== | | ====Help for General Use==== |
| − | Setup, management, troubleshooting, and more
| + | *[[My Evergreen Account Help]] |
| − | *[[Login Help]] | + | |
| − | *[[Forgot My Password]]
| + | |
| − | *[https://cas.evergreen.edu/CasPasswordReset/ Reset Your Password]
| + | |
| − | *[[Forgot My Login Name]]
| + | |
| − | *[http://wikis.evergreen.edu/computing/index.php/Full_Inbox My Inbox is Too Full]
| + | |
| − | *[[Campus Forums]]
| + | |
| | | | |
| | + | ====Mailbox Capacity and Attachment Size==== |
| | + | * Student Mailbox Size: 100GB |
| | + | * Maximum Attachment Size: 50MB (includes message) |
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| − | ====What's New in Exchange 2010====
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| − | Information and visual guides
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| − | *[[Webmail Overview]]
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| − | *[http://wikis.evergreen.edu/computing/index.php/Viewing_Messages_by_Conversation_in_Outlook_2010 How to Turn Conversations View On or Off]
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| − | ====Auto-Forwarding====
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| − | Through [https://my.evergreen.edu my.evergreen.edu] you can set your Evergreen email account to auto-forward to an external email address (such as Hotmail, Gmail, MSN, etc.). Be aware that if you select this option, you are then responsible for making sure you are receiving email from Evergreen. You can test this by sending a message to your Evergreen account. If you don't get it, there may be a problem with your forwarding address or provider.
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| − |
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| − | # Log in to my.evergreen.edu
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| − | # Choose '''"profile"''' from the upper right hand corner
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| − | # Choose ''' 'Edit Email' ''' from the Settings box
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| − | # Enter an email address and then check the radio button that says "forward my mail to another email provider"
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| − | ====Mailbox Capacity and Purge Timeline Information====
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| | | | |
| − | {| class="wikitable"
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| − | |-
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| − | ! -->
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| − | |Student Mailbox Size
| + | |
| − | |150MB
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| − | !-->
| + | |
| − | |Maximum Attachment Size
| + | |
| − | |50MB (includes message)
| + | |
| − | |-
| + | |
| − | !-->
| + | |
| − | |Deleted items folder
| + | |
| − | |older than one day are purged
| + | |
| − | |-
| + | |
| − | !-->
| + | |
| − | |Junk email folder
| + | |
| − | |older than 30 days are purged
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| − | |-
| + | |
| − | !-->
| + | |
| − | |Sent items folder
| + | |
| − | |older than 90 days are purged
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| − | |-
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| − | !-->
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| − | |Webmail Address
| + | |
| − | |[https://www.evergreen.edu/webmail https://www.evergreen.edu/webmail]
| + | |
| − | |-
| + | |
| − | |}
| + | |
| | | | |
| | + | ====Access your email==== |
| | + | *Go to '''[https://office.com office.com]''' to access email and all of your Microsoft 365 applications |
| | + | ** Log in with your My Evergreen account (username@evergreen.edu) |
| | + | * [[Exchange Mail Settings| Set up a mail client]] |
| | + | ** [[IPhone-iPad Exchange Mail Setup|iOS Mail Setup]] |
| | | | |
| − | ====Need Additional Help?====
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| | | | |
| − | *Call the [http://blogs.evergreen.edu/academiccomputing/ Computer Center] and talk with a live person at '''360-867-6227'''.
| + | |sidebar= |
| − | *[http://rails.evergreen.edu/contact/?site=ac-computing-help&recipient=acadcomphelp&tt=true Submit a Support Ticket].
| + | |
| − | *Click on the email category link below to get a full listing of all the help articles related to email.
| + | |
| | | | |
| | + | {{GetHelp}} |
| | + | }} |
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| | [[category:Email]] | | [[category:Email]] |
