Difference between revisions of "College Supported Software"

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=== Support Levels ===
 
=== Support Levels ===
−
*__NOEDITSECTION__  '''Full Support''' -The Technology Support Center will install software trouble shoot issues to ensure software works correctly and to the best of our ability resolve issues regarding this software. The Technology Support Center has experience with the software.
+
*__NOEDITSECTION__  '''Full Support''' - Computing & Communications will install (if applicable) or provide access to the software, trouble shoot issues to ensure software works correctly, and provide best effort support and trouble shooting regarding hardware/software compatibility and operability. C&C maintains a broad level of technical knowledge to support the software.  
−
* '''Limited Support''' - The Technology Support Center will install software however we do not claim to be experts in the software. Support is limited to installing and best effort trouble shooting.
+
* '''Limited Support''' - Computing & Communications will assist the user with installation (if applicable) or access to the software. Provide trouble shooting and support with regards to hardware/software compatibility and configuration. User is responsible for knowing how to configure and operate the software.
 +
 
  
−
=== Software List ===
 
−
{| class="wikitable"
 
−
!Application
 
−
!OS
 
−
!Support
 
−
!Version
 
−
!Category
 
−
!License
 
−
|-
 
−
|7-zip
 
−
|PC Only
 
−
|Best Effort
 
−
|Current
 
−
|Application
 
−
|Free Download
 
−
|-
 
−
|Acrobat Pro DC
 
−
|PC and Mac
 
−
|Limited
 
−
|2015 & up
 
−
|Application
 
−
|Purchase
 
−
|-
 
−
|Acrobat DC
 
−
|PC and Mac
 
−
|Limited
 
−
|Current
 
−
|Application
 
−
|Free Download
 
−
|-
 
−
|Chrome
 
−
|PC and Mac
 
−
|Limited
 
−
|Current
 
−
|Application
 
−
|Free Download
 
−
|-
 
−
|Creative Suite
 
−
|PC and Mac
 
−
|None (expired)
 
−
|CS X.X.
 
−
|Application
 
−
|Purchase
 
−
|-
 
−
|Creative Cloud
 
−
|PC and Mac
 
−
|Limited
 
−
|Current
 
−
|Application
 
−
|Purchase
 
−
|-
 
−
|DropBox
 
−
|PC and Mac
 
−
|Best Effort
 
−
|Current
 
−
|Application
 
−
|Free Download
 
−
|-
 
−
|Excel (PC)
 
−
|PC Only
 
−
|Full
 
−
|2013, 2016
 
−
|Application
 
−
|Campus License
 
−
|-
 
−
|Excel (Mac)
 
−
|Mac Only
 
−
|Full
 
−
|2013, 2016
 
−
|Application
 
−
|Campus License
 
−
|-
 
−
|Filemaker Pro
 
−
|PC and Mac
 
−
|Limited
 
−
|14 & up
 
−
|Application
 
−
|Purchase
 
−
|-
 
−
|Firefox
 
−
|PC and Mac
 
−
|Limited
 
−
|Current
 
−
|Application
 
−
|Free Download
 
−
|-
 
−
|Flash Player
 
−
|PC and Mac
 
−
|Full
 
−
|Current
 
−
|Plug-in
 
−
|Free Download
 
−
|-
 
−
|Internet Explorer
 
−
|PC Only
 
−
|Full
 
−
|9,10,11
 
−
|Application
 
−
|Free Download
 
−
|-
 
−
|Maple
 
−
|PC Only
 
−
|Limited
 
−
|18
 
−
|Application
 
−
|Limited
 
−
|-
 
−
|Mathmatica
 
−
|PC and Mac
 
−
|Limited
 
−
|10.2-11.3
 
−
|Application
 
−
|Purchase
 
−
|-
 
−
|Media Player
 
−
|PC and Mac
 
−
|Limited
 
−
|Current
 
−
|Application
 
−
|Free Download
 
−
|-
 
−
|PowerPoint (PC)
 
−
|PC Only
 
−
|Full
 
−
|2013, 2016
 
−
|Application
 
−
|Campus License
 
−
|-
 
−
|PowerPoint (Mac)
 
−
|Mac Only
 
−
|Full
 
−
|2013, 2016
 
−
|Application
 
−
|Campus License
 
−
|-
 
−
|Project Pro
 
−
|PC Only
 
−
|Limited
 
−
|2016
 
−
|Application
 
−
|Campus License
 
−
|-
 
−
|Publisher (PC)
 
−
|PC Only
 
−
|Limited
 
−
|2013, 2016
 
−
|Application
 
−
|Campus License
 
−
|-
 
−
|Publisher (Mac)
 
−
|Mac Only
 
−
|Limited
 
−
|2013, 2016
 
−
|Application
 
−
|Campus License
 
−
|-
 
−
|Quicktime
 
−
|PC and Mac
 
−
|None
 
−
|Current
 
−
|Application
 
−
|Campus License
 
−
|-
 
−
|Read & Write Gold
 
−
|PC and Mac
 
−
|*Limited
 
−
<nowiki>**</nowiki>Full Support available <br />at 888-248-0652 or us-support@texthelp.com
 
−
|Current
 
−
|Application
 
−
|Campus License
 
−
|-
 
−
|Safari
 
−
|Mac Only
 
−
|Limited
 
−
|Current
 
−
|Application
 
−
|Free Download
 
−
|-
 
−
|Slack
 
−
|PC and Mac
 
−
|Limited
 
−
|Current
 
−
|Application
 
−
|Free Download
 
−
|-
 
−
|Sophos
 
−
|PC and Mac
 
−
|Full
 
−
|Current
 
−
|Application
 
−
|Campus License
 
−
|-
 
−
|SPSS
 
−
|PC and Mac
 
−
|Limited
 
−
|Current
 
−
|Application
 
−
|Limited
 
−
|-
 
−
|Visio
 
−
|PC Only
 
−
|Limited
 
−
|2016
 
−
|Application
 
−
|Campus License
 
−
|-
 
−
|VLC
 
−
|PC only
 
−
|Limited
 
−
|Current
 
−
|Application
 
−
|Free Download
 
−
|-
 
−
|Word (PC)
 
−
|PC only
 
−
|Full
 
−
|2013, 2016
 
−
|Application
 
−
|Campus License
 
−
|-
 
−
|Word (Mac)
 
−
|Mac Only
 
−
|Full
 
−
|2013, 2016
 
−
|Application
 
−
|Campus License
 
−
|-
 
−
|Outlook
 
−
| ----
 
−
|Full
 
−
|2013, 2016
 
−
|Application
 
−
|Campus License
 
−
|}
 
 
===Mac OS X default applications ===
 
===Mac OS X default applications ===
 
{| class="wikitable"
 
{| class="wikitable"
Line 247: Line 14:
 
|-
 
|-
 
|Adobe Reader DC
 
|Adobe Reader DC
−
|Full Support
+
|Limited Support
 
|-
 
|-
 
|Internet Browsers (Google Chrome, Mozilla Firefox, and Safari)
 
|Internet Browsers (Google Chrome, Mozilla Firefox, and Safari)
Line 277: Line 44:
 
|-
 
|-
 
|Time Machine  
 
|Time Machine  
−
|Full Support
+
|Limited Support
 
|-
 
|-
 
|VLC media player
 
|VLC media player
Line 311: Line 78:
 
|VLC media player
 
|VLC media player
 
|Limited Support
 
|Limited Support
 +
|}
 +
 +
=== Evergreen Developed Software ===
 +
{| class="wikitable"
 +
|adminweb.evergreen.edu
 +
|-
 +
|Curriculum Management Database (CMD)
 +
|-
 +
|Independent Learning/Internship Contracts (ILC/INT)
 +
|-
 +
|Schedule Evergreen
 +
|-
 +
|Time, Leave & Work Certifications
 +
|-
 +
|Transcript Ordering
 +
|-
 +
|www.evergreen.edu
 
|}
 
|}
  
Line 316: Line 100:
 
{| class="wikitable"
 
{| class="wikitable"
 
!Application
 
!Application
−
!OS
+
!Availability
 
!Support Level
 
!Support Level
 +
!Steward
 
|-
 
|-
−
|ArcGIS
+
|AFRS - State of WA accounting system
−
|PC Only
+
|Web browser
 
|Limited Support
 
|Limited Support
 +
|Business Services
 
|-
 
|-
−
|FileMaker Pro
+
|AGB Onboard - board management - President's Office only
−
|Mac and PC
+
|Web browser
 
|Limited Support
 
|Limited Support
 +
|President's Office
 
|-
 
|-
−
|SPSS
+
|ArcGIS Pro / ArcGIS Desktop / Drone2Map
 +
|PC Only
 +
|Limited Support
 +
|SAL
 +
|-
 +
|Argos - campus reporting system
 +
|Web browser
 +
|Full Support
 +
|SAL
 +
|-
 +
|Avid Pro Tools - audio recording software
 
|Mac and PC
 
|Mac and PC
 
|Limited Support
 
|Limited Support
 +
|Media Services
 
|-
 
|-
−
|Microsoft Project
+
|Banner - campus administrative suite
 +
|Web browser
 +
|Full Support
 +
|C&C
 +
|-
 +
|Canvas - learning management system
 +
|Web browser
 +
|Full Support
 +
|C&C
 +
|-
 +
|CashNet - cashiering and point of sale - Student Accounts only
 +
|Web browser
 +
|Full Support
 +
|Student Accounts
 +
|-
 +
|FormFusion - Banner document enhancement - Business Services only
 
|PC Only
 
|PC Only
 +
|Full Support
 +
|Business Services
 +
|-
 +
|Handshake - Student Employment only
 +
|Web browser
 
|Limited Support
 
|Limited Support
 +
|Student Employment
 
|-
 
|-
−
|Microsoft Visio
+
|HSI Workplace Safety Training 
−
|PC Only
+
|Web browser
 
|Limited Support
 
|Limited Support
 +
|Facilities
 
|-
 
|-
−
|Mathmatica
+
|Hubspot - marketing - Admissions only
−
|Mac and PC
+
|Web browser
 
|Limited Support
 
|Limited Support
 +
|Marketing & Communications
 
|-
 
|-
−
|Zoom video conferencing
+
|Intellicheck - Banner payment processing - Business Services only
 +
|PC Only
 +
|Full Support
 +
|Business Services
 +
|-
 +
|Logger Pro - science, data acquisition
 
|Mac and PC
 
|Mac and PC
 
|Limited Support
 
|Limited Support
−
|}
+
|SAL
−
===Campus licensed software===
+
−
{| class="wikitable"
+
−
!Application
+
−
!OS
+
−
!Support Level
+
 
|-
 
|-
−
|ArcGIS
+
|Loyverse Point of Sale - Organic Farm only
−
|PC Only
+
|Web browser
 
|Limited Support
 
|Limited Support
 +
|SAL
 
|-
 
|-
−
|FileMaker Pro
+
|Megamations - work order system - Facilities only
 +
|PC and Web browser
 +
|Limited Support
 +
|Facilities
 +
|-
 +
|Microsoft 365 - Office productivity suite
 +
|Web browser
 +
|Full Support
 +
|C&C
 +
|-
 +
|Microsoft Forms - survey, forms for data collection
 +
|Web browser
 +
|Full Support
 +
|C&C
 +
|-
 +
|Microsoft Teams - video conferencing, messaging, shared file storage
 +
|Web browser
 +
|Full Support
 +
|C&C
 +
|-
 +
|Microsoft Tasks - task management
 +
|Web browser
 +
|Full Support
 +
|C&C
 +
|-
 +
|Microsoft One Drive - personal file storage
 +
|Web browser
 +
|Full Support
 +
|C&C
 +
|-
 +
|Microsoft Outlook - email
 +
|Mac, PC and Web browser
 +
|Full Support
 +
|C&C
 +
|-
 +
|Microsoft Planner - project management
 +
|Web browser
 +
|Full Support
 +
|C&C
 +
|-
 +
|Mindmup - brainstorming, idea mapping, diagramming
 +
|Web browser
 +
|Limited Support
 +
|C&C
 +
|-
 +
|PaymentNet - p-card purchase approval
 +
|Web browser
 +
|Limited Support
 +
|Purchasing
 +
|-
 +
|R - math, statistics
 
|Mac and PC
 
|Mac and PC
 
|Limited Support
 
|Limited Support
 +
|Academics
 
|-
 
|-
−
|SPSS
+
|Radius - client relationship management
 +
|Web browser
 +
|Limited Support
 +
|Enrollment Services
 +
|-
 +
|Read & Write Gold - assistive technology
 
|Mac and PC
 
|Mac and PC
 
|Limited Support
 
|Limited Support
 +
|C&C
 
|-
 
|-
−
|Microsoft Project
+
|Remind - messaging platform (pending contract approval) - Childcare Center only
−
|PC Only
+
|Web browser
 +
|Annual Subscription
 +
|Childcare
 +
|-
 +
|Secure Access Washington (SAW) - state systems user access
 +
|Web browser
 
|Limited Support
 
|Limited Support
 +
|C&C
 
|-
 
|-
−
|Microsoft Visio
+
|SAS/JMP - statistics
 
|PC Only
 
|PC Only
 
|Limited Support
 
|Limited Support
 +
|SAL
 
|-
 
|-
−
|Mathmatica
+
|SimpleK - key management - Facilities only
 +
|Web browser
 +
|Limited Support
 +
|Facilities
 +
|-
 +
|SmartyStreets - address verification
 +
|Web browser
 +
|Limited Support
 +
|Marketing & Communications
 +
|-
 +
|SPSS (On campus only) - statistics
 
|Mac and PC
 
|Mac and PC
 
|Limited Support
 
|Limited Support
 +
|SAL
 +
|-
 +
|SQLDeveloper - for database report writers only
 +
|PC Only
 +
|Full Support
 +
|C&C
 
|-
 
|-
 
|Zoom video conferencing
 
|Zoom video conferencing
 
|Mac and PC
 
|Mac and PC
 
|Limited Support
 
|Limited Support
−
 
+
|C&C
 +
|}
 +
===Software at an additional or no cost (single-user, limited support)===
 
[[Category:Training and Help]]
 
[[Category:Training and Help]]
 
[[Category:Faculty]]
 
[[Category:Faculty]]
 +
{| class="wikitable"
 +
!Application
 +
!Availability
 +
!Licensing
 +
|-
 +
|Adobe Creative Cloud (Acrobat Pro, Illustrator, InDesign, Lightroom, Photoshop, and Premiere Pro)
 +
|Mac and PC
 +
|Annual Subscription
 +
|-
 +
|Atlas Pro - qualitative analysis
 +
|PC Only
 +
|Perpetual
 +
|-
 +
|Camtasia - video creation suite
 +
|Mac and PC
 +
|Perpetual
 +
|-
 +
|Dragon Naturally Speaking - assistive technology
 +
|Mac and PC
 +
|Perpetual
 +
|-
 +
|Doxy.me - healthcare provider appointment scheduling and video conferencing - Student Activities only
 +
|Web browser
 +
|Annual Subscription
 +
|-
 +
|EdPuzzle - video lesson assignment and assessment (pending contract approval)
 +
|Web browser
 +
|Annual Subscription
 +
|-
 +
|FileMaker Pro - database developers only
 +
|Mac and PC
 +
|Perpetual
 +
|-
 +
|KeePass - password keeper
 +
|PC Only
 +
|Perpetual
 +
|-
 +
|Maple
 +
|PC Only
 +
|Perpetual
 +
|-
 +
|Mathmatica
 +
|Mac and PC
 +
|Perpetual
 +
|-
 +
|Microsoft Project - project management
 +
|PC Only
 +
|Perpetual
 +
|-
 +
|Microsoft Visio - visual drawing, diagramming
 +
|PC Only
 +
|Perpetual
 +
|-
 +
|MURAL - brainstorming, idea mapping, diagramming
 +
|Web browser
 +
|Annual Subscription
 +
|-
 +
|OpenReel - collaborative video editing suite (pending contract approval)
 +
|Web browser
 +
|Annual Subscription
 +
|-
 +
|Otter.ai - voice transcription, assistive technology
 +
|Web browser
 +
|Annual Subscription
 +
|-
 +
|Password Gorilla - password keeper
 +
|Mac and PC
 +
|Perpetual
 +
|-
 +
|Qualtrics - survey, data collection
 +
|Web browser
 +
|Annual Subscription
 +
|-
 +
|Sketchup - visual drawing, diagramming
 +
|Web browser
 +
|Annual Subscription
 +
|-
 +
|Therapy Notes - health clinic management system - Health Center only
 +
|Web browser
 +
|Annual Subscription
 +
|-
 +
|VirBela - video conferencing and collaboration (pending contract approval)
 +
|Web browser
 +
|Annual Subscription
 +
|}

Latest revision as of 13:52, 19 March 2024


The college will provide software for employees of the college and in some cases, depending on the licensing contract, can provide access free of charge to the work unit. If you have questions or don't see a software on this list, please contact the Technology Support Center for more information.

Support Levels

  • Full Support - Computing & Communications will install (if applicable) or provide access to the software, trouble shoot issues to ensure software works correctly, and provide best effort support and trouble shooting regarding hardware/software compatibility and operability. C&C maintains a broad level of technical knowledge to support the software.
  • Limited Support - Computing & Communications will assist the user with installation (if applicable) or access to the software. Provide trouble shooting and support with regards to hardware/software compatibility and configuration. User is responsible for knowing how to configure and operate the software.


Mac OS X default applications

Application Support Level
Adobe Reader DC Limited Support
Internet Browsers (Google Chrome, Mozilla Firefox, and Safari) Full Support
iMovie Limited Support
iTunes Limited Support
iWorks (Pages, Numbers, and Keynote) Limited Support
Microsoft Office (Excel, Word, Outlook, OneNote, and PowerPoint) Limited Support
Mail Full Support
Notes Limited Support
Photos Limited Support
Sophos Anti-Virus Full Support
Time Machine Limited Support
VLC media player Limited Support

Windows OS default applications

Application Support Level
7-zip Limited
Adobe Reader DC Limited Support
Internet Browsers (Google Chrome, Internet Explorer, and Mozilla Firefox) Full Support
Microsoft Office (Access, Excel, Outlook, OneNote, PowerPoint, Publisher, and Word) Limited Support
Photos Limited Support
Sophos Anti-Virus Full Support
Sticky Notes Full Support
VLC media player Limited Support

Evergreen Developed Software

adminweb.evergreen.edu
Curriculum Management Database (CMD)
Independent Learning/Internship Contracts (ILC/INT)
Schedule Evergreen
Time, Leave & Work Certifications
Transcript Ordering
www.evergreen.edu

Campus licensed software

Application Availability Support Level Steward
AFRS - State of WA accounting system Web browser Limited Support Business Services
AGB Onboard - board management - President's Office only Web browser Limited Support President's Office
ArcGIS Pro / ArcGIS Desktop / Drone2Map PC Only Limited Support SAL
Argos - campus reporting system Web browser Full Support SAL
Avid Pro Tools - audio recording software Mac and PC Limited Support Media Services
Banner - campus administrative suite Web browser Full Support C&C
Canvas - learning management system Web browser Full Support C&C
CashNet - cashiering and point of sale - Student Accounts only Web browser Full Support Student Accounts
FormFusion - Banner document enhancement - Business Services only PC Only Full Support Business Services
Handshake - Student Employment only Web browser Limited Support Student Employment
HSI Workplace Safety Training Web browser Limited Support Facilities
Hubspot - marketing - Admissions only Web browser Limited Support Marketing & Communications
Intellicheck - Banner payment processing - Business Services only PC Only Full Support Business Services
Logger Pro - science, data acquisition Mac and PC Limited Support SAL
Loyverse Point of Sale - Organic Farm only Web browser Limited Support SAL
Megamations - work order system - Facilities only PC and Web browser Limited Support Facilities
Microsoft 365 - Office productivity suite Web browser Full Support C&C
Microsoft Forms - survey, forms for data collection Web browser Full Support C&C
Microsoft Teams - video conferencing, messaging, shared file storage Web browser Full Support C&C
Microsoft Tasks - task management Web browser Full Support C&C
Microsoft One Drive - personal file storage Web browser Full Support C&C
Microsoft Outlook - email Mac, PC and Web browser Full Support C&C
Microsoft Planner - project management Web browser Full Support C&C
Mindmup - brainstorming, idea mapping, diagramming Web browser Limited Support C&C
PaymentNet - p-card purchase approval Web browser Limited Support Purchasing
R - math, statistics Mac and PC Limited Support Academics
Radius - client relationship management Web browser Limited Support Enrollment Services
Read & Write Gold - assistive technology Mac and PC Limited Support C&C
Remind - messaging platform (pending contract approval) - Childcare Center only Web browser Annual Subscription Childcare
Secure Access Washington (SAW) - state systems user access Web browser Limited Support C&C
SAS/JMP - statistics PC Only Limited Support SAL
SimpleK - key management - Facilities only Web browser Limited Support Facilities
SmartyStreets - address verification Web browser Limited Support Marketing & Communications
SPSS (On campus only) - statistics Mac and PC Limited Support SAL
SQLDeveloper - for database report writers only PC Only Full Support C&C
Zoom video conferencing Mac and PC Limited Support C&C

Software at an additional or no cost (single-user, limited support)

Application Availability Licensing
Adobe Creative Cloud (Acrobat Pro, Illustrator, InDesign, Lightroom, Photoshop, and Premiere Pro) Mac and PC Annual Subscription
Atlas Pro - qualitative analysis PC Only Perpetual
Camtasia - video creation suite Mac and PC Perpetual
Dragon Naturally Speaking - assistive technology Mac and PC Perpetual
Doxy.me - healthcare provider appointment scheduling and video conferencing - Student Activities only Web browser Annual Subscription
EdPuzzle - video lesson assignment and assessment (pending contract approval) Web browser Annual Subscription
FileMaker Pro - database developers only Mac and PC Perpetual
KeePass - password keeper PC Only Perpetual
Maple PC Only Perpetual
Mathmatica Mac and PC Perpetual
Microsoft Project - project management PC Only Perpetual
Microsoft Visio - visual drawing, diagramming PC Only Perpetual
MURAL - brainstorming, idea mapping, diagramming Web browser Annual Subscription
OpenReel - collaborative video editing suite (pending contract approval) Web browser Annual Subscription
Otter.ai - voice transcription, assistive technology Web browser Annual Subscription
Password Gorilla - password keeper Mac and PC Perpetual
Qualtrics - survey, data collection Web browser Annual Subscription
Sketchup - visual drawing, diagramming Web browser Annual Subscription
Therapy Notes - health clinic management system - Health Center only Web browser Annual Subscription
VirBela - video conferencing and collaboration (pending contract approval) Web browser Annual Subscription
Retrieved from "http://helpwiki.evergreen.edu/wiki/index.php?title=College_Supported_Software&oldid=45260"

The Evergreen State College