Difference between revisions of "Former Student Accounts"

Latest revision as of 12:19, 23 September 2024

Former Student (FS) Accounts grant access to my.evergreen.edu for Transcripts, Fee Payment, Evaluations, and Tax Information.

Help with Former Student Accounts

Former Student accounts are created based on successfully completing a request for a Former Student account identified in the steps below. If you successfully filled out a request and need help with your account, please contact the Student Technical Support desk at (360) 867-6231 or submit a help ticket at help.evergreen.edu. To request a Former Student account, follow these steps:

Visit the transcript information page to learn more about requesting an FS account
Click on request a Former Student Account link to start the request process

Login and account support

Your initial @evergreen.edu username and default password is generated within 24 hours of your account request.

1. Determine your Username and Default Password

Once you request a Former Student account, an email will be sent to your alt-email with account activation steps. You will then go activate.evergreen.edu to complete the process. Afterwards, you must go to mystudentlogon.evergreen.edu to change your temporary student username to a personalized option. New usernames should sync with all systems within an hour, and you will receive an email once your new username is active.

Once your chosen username is active, log into my.evergreen.edu and follow the final steps.

2. Login to my.evergreen to finalize account activation

Navigate to my.evergreen.edu
Login for the first time with your chosen @evergreen.edu username and password.
Upon successful login you will be prompted to agree to the Appropriate Use Policy and the Copyright Policy.
Once you have accepted these policies, you will be directed to the my.evergreen home page with access to various Evergreen resources.

How do I order transcripts?

Registration and Records provide access to transcripts and your academic records. For more information see Order a Transcript on the main Evergreen site.

Do you need a Former Student Account?

If you graduated or stopped attending, you will need a Former Student Account to order transcripts
You may request a Former Student Account at any time by filling out the Account Request Form from Registration and Records
Please contact Registration and Records directly with any questions about transcript orders or your Former Student Account

I have a Former Student Account

Login to my.evergreen.edu and click on Transcript Orders to get started

I have general transcript questions

Registration and Records maintains a page about transcript orders on the main Evergreen Site

To request an account, please visit Registration and Record's Former Student Account Request Page.

@@ Line 6: / Line 6: @@
 Former Student (FS) Accounts grant access to my.evergreen.edu for '''Transcripts''', '''Fee Payment''', '''Evaluations''', and '''Tax Information'''.
 </div>
+<br />
 ===Help with Former Student Accounts===
-Former Student (FS) Accounts are created and maintained by [http://www.evergreen.edu/registration Registration and Records]. To reach registration and records you can email registration@evergreen.edu, call 360-867-6180, or create a [http://help.evergreen.edu support ticket] from the right sidebar.
+Former Student accounts are created based on successfully completing a request for a Former Student account identified in the steps below. If you successfully filled out a request and need help with your account, please contact the Student Technical Support desk at (360) 867-6231 or submit a help ticket at [https://Help.evergreen.edu help.evergreen.edu]. To request a Former Student account, follow these steps:
+#Visit the [https://www.evergreen.edu/registration/order-transcripts transcript information] page to learn more about requesting an FS account
-====To Request a Former Student Account====
+#Click on [https://former-student-account-request.evergreen.edu/ request a Former Student Account] link to start the request process
-#Visit the [http://www.evergreen.edu/registration/transcript.htm transcript information] page to learn more about requesting an FS account
-#Click on [https://my.evergreen.edu/public/user_request request a Former Student Account] link
-===Username and Password Help===
-'''What is my username?'''
-:Former Student usernames are first name followed by last name, for example: Ima Greener's FS username is "imagreener"
-'''What is my password?'''
-:When filling out your FS account request form you were asked to pick a password. This password is set as your initial login password.
-'''How do I reset my password for a Former Student Account?'''
+===Login and account support===
-:Currently, you may only reset a password for an account you have activated (logged into at least once.) To Reset your FS Account Password:
-#Ensure you have logged in at least once before, or this process won't work
-#Visit the [https://cas.evergreen.edu/CasPasswordReset/ self service reset page]
-#Enter your username and student ID number
-#Answer your secret question
-#You will then be presented with the option to create a new password
+Your initial @evergreen.edu username and default password is generated within 24 hours of your account request.
+=== 1. Determine your Username and Default Password ===
+Once you request a Former Student account, an email will be sent to your alt-email with account activation steps. You will then go activate.evergreen.edu to complete the process. Afterwards, you must go to mystudentlogon.evergreen.edu to change your temporary student username to a personalized option. New usernames should sync with all systems within an hour, and you will receive an email once your new username is active.
-'''I am receiving an error while trying to reset my password'''
+Once your chosen username is active, log into my.evergreen.edu and follow the final steps.
-:If the system reports an error when you try to reset, it means that you have not logged in at least once before
+=== 2. Login to my.evergreen to finalize account activation ===
+# Navigate to my.evergreen.edu
+# Login for the first time with your chosen @evergreen.edu username and password.
+# Upon successful login you will be prompted to agree to the Appropriate Use Policy and the Copyright Policy.
+# Once you have accepted these policies, you will be directed to the my.evergreen home page with access to various Evergreen resources.
 ===How do I order transcripts?===