Difference between revisions of "Email Help"

Revision as of 11:59, 10 February 2020

Evergreen email is the official method the college uses to communicate with students. Evergreen uses Microsoft Exchange to provide email services to students, faculty and staff.

Features

Mailbox Size: 100GB
Maximum Attachment Size: 50MB (includes messages)
Access to Evergreen email through webmail, desktop clients or mobile devices

Have any questions about account migrations to Exchange Online? See Migrating to Exchange Online for more information.

Accessing your email

Go to portal.office.com to access email and all of your Office 365 applications online
- Log in with your My Evergreen account (username@evergreen.edu)
- Note: Previous methods using webmail continue to work but if your mailbox has been migrated to Office 365 you will be redirected to microsoftonline.com

Setting up Desktop mail clients

Setting up your mail on mobile devices

It is recommended that you use Microsoft's mobile Outlook App.

Helpful Articles

Having trouble setting up your mail client?

Faculty and Staff please contact Client Services at x6627 or help.evergreen.edu
Students please contact The Computer Center Help Desk at help.evergreen.edu

@@ Line 1: / Line 1: @@
 __NOTOC__
-{{Landing|lead=
-[[File:Exchange-online.png|left|50px]] Evergreen email is the official method the college uses to communicate with students.  Evergreen uses Microsoft Exchange to provide email services to students, faculty and staff.
-|content=
-|col1=
-===Top Topics===
-*[[Getting_Started_with_Email|Getting Started with Email]]
-*[[Webmail Overview]]
-*[[Student_Email_Overview|Student Email Overview]]
-*[[Exchange Mail Settings|Setting Up a Desktop or Mobile Mail Client]]
-===Troubleshooting===
-*[[My Evergreen Account Help]]
-*[[Allowing_Comma_Separators_in_Outlook|Banner Class List problem]]
-*[[LDAP_-_Address_Book|Address Book Configurations]]
-|col2=
+<div class="container-fluid">
-===All Email Articles===
+<div class="row">
-<categorytree mode=pages>Email</categorytree>
+<div class="col-md-8">
+<div class="lead">
+[[File:Exchange-online.png|left|50px]]Evergreen email is the official method the college uses to communicate with students. Evergreen uses Microsoft Exchange to provide email services to students, faculty and staff.
+</div>
-|sidebar=
+====Features====
+*Mailbox Size: 100GB
+*Maximum Attachment Size: 50MB (includes messages)
+*Access to Evergreen email through webmail, desktop clients or mobile devices
+<strong>Have any questions about account migrations to Exchange Online? See [https://helpwiki.evergreen.edu/wiki/index.php/Migrating_to_Exchange_Online Migrating to Exchange Online] for more information.</strong>
+====Accessing your email====
+[[File:Webmail login.png|200px|right]]
+*Go to '''[https://portal.office.com portal.office.com]''' to access email and all of your Office 365 applications online
+** Log in with your My Evergreen account (username@evergreen.edu)
+**  <small> ''Note: Previous methods using [https://www.evergreen.edu/webmail webmail] continue to work but if your mailbox has been migrated to Office 365 you will be redirected to microsoftonline.com''</small>
+====Setting up Desktop mail clients====
+*[https://support.office.com/en-us/article/video-add-email-accounts-on-a-mac-37cf645f-0f81-4e88-b5e1-bfe4b20b9b00?wt.mc_id=otc_outlook Configure Outlook for Mac]
+*[https://support.office.com/en-us/article/video-add-an-outlook-com-or-office-365-account-7c031aff-0ceb-435a-ada9-a389cfc8ddca?ui=en-US&rs=en-US&ad=US Configure Outlook for Windows]
+====Setting up your mail on mobile devices====
+<i> It is recommended that you use Microsoft's mobile Outlook App.</i>
+*[https://support.office.com/en-us/article/set-up-email-in-outlook-for-ios-mobile-app-b2de2161-cc1d-49ef-9ef9-81acd1c8e234?ui=en-US&rs=en-US&ad=US Configure Outlook app for IOS]
+*[https://support.office.com/en-us/article/set-up-email-in-the-outlook-for-android-app-886db551-8dfa-4fd5-b835-f8e532091872?ui=en-US&rs=en-US&ad=US Configure Outlook app for Android]
+*[https://support.office.com/en-us/article/set-up-email-using-the-ios-mail-app-7e5b180f-bc8f-45cc-8da1-5cefc1e633d1?ui=en-US&rs=en-US&ad=US Configure mail on IOS devices]
+*[https://support.office.com/en-us/article/set-up-email-in-android-email-app-71147974-7aca-491b-978a-ab15e360434c?ui=en-US&rs=en-US&ad=US Configure mail on Android devices]
+====Helpful Articles====
+*<u>[https://support.office.com/en-us/article/create-reply-to-or-forward-email-messages-in-outlook-on-the-web-ecafbc06-e812-4b9e-a7af-5074a9c7abd0 Create, reply to, or forward email messages in Outlook on the web]</u>
+*<u>[https://support.office.com/en-us/office-training-center/outlook-tips Outlook Tips & Tricks]</u>
+*<u>[https://support.office.com/en-us/article/change-the-look-of-your-mailbox-in-outlook-com-and-the-new-outlook-on-the-web-b41c2ecb-f23c-42b3-b7f8-659646d5e58c?redirectSourcePath=%252fen-us%252farticle%252fpersonalize-your-new-mail-experience-in-outlook-on-the-web-b5eaf108-0a37-4750-ae79-24087eecde77&ui=en-US&rs=en-US&ad=US Change the look of your mailbox in Outlook.com and the new Outlook on the web]</u>
+*<u>[https://support.office.com/en-us/article/use-inbox-rules-in-outlook-on-the-web-8400435c-f14e-4272-9004-1548bb1848f2 Use inbox rules in Outlook on the web]</u>
+*<u>[https://support.office.com/en-us/article/filter-junk-email-and-spam-in-outlook-on-the-web-db786e79-54e2-40cc-904f-d89d57b7f41d Filter junk email and spam in Outlook on the web]</u>
+*<u>[https://support.office.com/en-us/article/optimize-the-outlook-mobile-app-for-your-ios-or-android-phone-de075b19-b73c-4d8a-841b-459982c7e890 Optimize the Outlook mobile app for your iOS or Android phone]</u>
+=====Having trouble setting up your mail client?=====
+*Faculty and Staff please contact Client Services at x6627 or help.evergreen.edu
+* Students please contact The Computer Center Help Desk at help.evergreen.edu
+ <!-- end col-md-8 -->
+</div>
+<div class="col-md-1"></div>
+<div class="col-md-3 sidebar">
+{{EmailSideBar}}
+----
 {{GetHelp}}
-}}
+<!-- end col-md-3-->
+</div>
+<!-- end row-->
+</div>
+<!-- end container-->
+</div>
+<!-- Generator=Template:TwoColumn -->
+__NOTOC__
+__NOEDITSECTION__
 [[Category:Email]]