Difference between revisions of "College Supported Software"
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=== Support Levels === | === Support Levels === | ||
| − | *__NOEDITSECTION__ '''Full Support''' - | + | *__NOEDITSECTION__ '''Full Support''' - Computing & Communications will install (if applicable) or provide access to the software, trouble shoot issues to ensure software works correctly, and provide best effort support and trouble shooting regarding hardware/software compatibility and operability. C&C maintains a broad level of technical knowledge to support the software. |
| − | * '''Limited Support''' - | + | * '''Limited Support''' - Computing & Communications will assist the user with installation (if applicable) or access to the software. Provide trouble shooting and support with regards to hardware/software compatibility and configuration. User is responsible for knowing how to configure and operate the software. |
| Line 124: | Line 124: | ||
|Microsoft One Drive - personal file storage | |Microsoft One Drive - personal file storage | ||
|Web browser | |Web browser | ||
| + | |Full Support | ||
| + | |- | ||
| + | |Microsoft Outlook - email | ||
| + | |Mac, PC and Web browser | ||
|Full Support | |Full Support | ||
|- | |- | ||
| Line 129: | Line 133: | ||
|Web browser | |Web browser | ||
|Full Support | |Full Support | ||
| + | |- | ||
| + | |Mindmup - brainstorming, idea mapping, diagramming | ||
| + | |Web browser | ||
| + | |Limited Support | ||
|- | |- | ||
|R - math, statistics | |R - math, statistics | ||
|Mac and PC | |Mac and PC | ||
| + | |Limited Support | ||
| + | |- | ||
| + | |Radius - client relationship management | ||
| + | |Web browser | ||
|Limited Support | |Limited Support | ||
|- | |- | ||
| Line 137: | Line 149: | ||
|Mac and PC | |Mac and PC | ||
|Limited Support | |Limited Support | ||
| + | |- | ||
| + | |Remind - messaging platform (pending contract approval) - Childcare Center only | ||
| + | |Web browser | ||
| + | |Annual Subscription | ||
|- | |- | ||
|SAS/JMP - statistics | |SAS/JMP - statistics | ||
| Line 173: | Line 189: | ||
|Mac and PC | |Mac and PC | ||
|Perpetual | |Perpetual | ||
| + | |- | ||
| + | |EdPuzzle - video lesson assignment and assessment (pending contract approval) | ||
| + | |Web browser | ||
| + | |Annual Subscription | ||
|- | |- | ||
|FileMaker Pro - database developers only | |FileMaker Pro - database developers only | ||
| Line 190: | Line 210: | ||
|Perpetual | |Perpetual | ||
|- | |- | ||
| − | |Microsoft Visio - | + | |Microsoft Visio - visual drawing, diagramming |
|PC Only | |PC Only | ||
|Perpetual | |Perpetual | ||
|- | |- | ||
| − | | | + | |MURAL - brainstorming, idea mapping, diagramming |
| + | |Web browser | ||
| + | |Annual Subscription | ||
| + | |- | ||
| + | |OpenReel - collaborative video editing suite (pending contract approval) | ||
| + | |Web browser | ||
| + | |Annual Subscription | ||
| + | |- | ||
| + | |Qualtrics - survey, data collection | ||
| + | |Web browser | ||
| + | |Annual Subscription | ||
| + | |- | ||
| + | |Sketchup - visual drawing, diagramming | ||
| + | |Web browser | ||
| + | |Annual Subscription | ||
| + | |- | ||
| + | |VirBela - video conferencing and collaboration | ||
|Web browser | |Web browser | ||
|Annual Subscription | |Annual Subscription | ||
|} | |} | ||
Revision as of 09:17, 19 October 2020
The college will provide software for employees of the college and in some cases, depending on the licensing contract, can provide access free of charge to the work unit. If you have questions or don't see a software on this list, please contact the Technology Support Center for more information.
Support Levels
- Full Support - Computing & Communications will install (if applicable) or provide access to the software, trouble shoot issues to ensure software works correctly, and provide best effort support and trouble shooting regarding hardware/software compatibility and operability. C&C maintains a broad level of technical knowledge to support the software.
- Limited Support - Computing & Communications will assist the user with installation (if applicable) or access to the software. Provide trouble shooting and support with regards to hardware/software compatibility and configuration. User is responsible for knowing how to configure and operate the software.
Mac OS X default applications
| Application | Support Level |
|---|---|
| Adobe Reader DC | Limited Support |
| Internet Browsers (Google Chrome, Mozilla Firefox, and Safari) | Full Support |
| iMovie | Limited Support |
| iTunes | Limited Support |
| iWorks (Pages, Numbers, and Keynote) | Limited Support |
| Microsoft Office (Excel, Word, Outlook, OneNote, and PowerPoint) | Limited Support |
| Full Support | |
| Notes | Limited Support |
| Photos | Limited Support |
| Sophos Anti-Virus | Full Support |
| Time Machine | Limited Support |
| VLC media player | Limited Support |
Windows OS default applications
| Application | Support Level |
|---|---|
| 7-zip | Limited |
| Adobe Reader DC | Limited Support |
| Internet Browsers (Google Chrome, Internet Explorer, and Mozilla Firefox) | Full Support |
| Microsoft Office (Access, Excel, Outlook, OneNote, PowerPoint, Publisher, and Word) | Limited Support |
| Photos | Limited Support |
| Sophos Anti-Virus | Full Support |
| Sticky Notes | Full Support |
| VLC media player | Limited Support |
Campus licensed software
| Application | Availability | Support Level |
|---|---|---|
| ArcGIS Pro / ArcGIS Desktop | PC Only | Limited Support |
| Argos - campus reporting system | Web browser | Full Support |
| Banner - campus administrative suite | Web browser | Full Support |
| Canvas - learning management system | Web browser | Full Support |
| Logger Pro - science, data acquisition | Mac and PC | Limited Support |
| Microsoft 365 - Office productivity suite | Web browser | Full Support |
| Microsoft Forms - survey, forms for data collection | Web browser | Full Support |
| Microsoft Teams - video conferencing, messaging, shared file storage | Web browser | Full Support |
| Microsoft Tasks - task management | Web browser | Full Support |
| Microsoft One Drive - personal file storage | Web browser | Full Support |
| Microsoft Outlook - email | Mac, PC and Web browser | Full Support |
| Microsoft Planner - project management | Web browser | Full Support |
| Mindmup - brainstorming, idea mapping, diagramming | Web browser | Limited Support |
| R - math, statistics | Mac and PC | Limited Support |
| Radius - client relationship management | Web browser | Limited Support |
| Read & Write Gold - assistive technology | Mac and PC | Limited Support |
| Remind - messaging platform (pending contract approval) - Childcare Center only | Web browser | Annual Subscription |
| SAS/JMP - statistics | PC Only | Limited Support |
| SPSS (On campus only) - statistics | Mac and PC | Limited Support |
| Zoom video conferencing | Mac and PC | Limited Support |
Software at an additional cost (limited support)
| Application | Availability | Licensing |
|---|---|---|
| Adobe Creative Cloud (Acrobat Pro, Illustrator, InDesign, Lightroom, Photoshop, and Premiere Pro) | Mac and PC | Annual Subscription |
| Atlas Pro - qualitative analysis | PC Only | Perpetual |
| Camtasia - video creation suite | Mac and PC | Perpetual |
| Dragon Naturally Speaking - assistive technology | Mac and PC | Perpetual |
| EdPuzzle - video lesson assignment and assessment (pending contract approval) | Web browser | Annual Subscription |
| FileMaker Pro - database developers only | Mac and PC | Perpetual |
| Maple | PC Only | Perpetual |
| Mathmatica | Mac and PC | Perpetual |
| Microsoft Project - project management | PC Only | Perpetual |
| Microsoft Visio - visual drawing, diagramming | PC Only | Perpetual |
| MURAL - brainstorming, idea mapping, diagramming | Web browser | Annual Subscription |
| OpenReel - collaborative video editing suite (pending contract approval) | Web browser | Annual Subscription |
| Qualtrics - survey, data collection | Web browser | Annual Subscription |
| Sketchup - visual drawing, diagramming | Web browser | Annual Subscription |
| VirBela - video conferencing and collaboration | Web browser | Annual Subscription |
