Difference between revisions of "Faculty Technology Guide"

From Help Wiki
Line 43: Line 43:
 
|-
 
|-
 
|Service Outages (e.g. web-based appliation problems, network failure, etc.( || [http://www.evergreen.edu/support TSS Help Desk] || Normal Business Hours || Leave a message at the TSS Help Desk or contact Beth Stinson @ ext. 5064 ||  
 
|Service Outages (e.g. web-based appliation problems, network failure, etc.( || [http://www.evergreen.edu/support TSS Help Desk] || Normal Business Hours || Leave a message at the TSS Help Desk or contact Beth Stinson @ ext. 5064 ||  
|-
 
 
||
 
||
  
==How to Report Problems
+
==How to Report Problems==
 
*AV Classroom Problems
 
*AV Classroom Problems
 
*Desktop Computer Problems
 
*Desktop Computer Problems
 
*On-line Teaching and Learning Tool problems
 
*On-line Teaching and Learning Tool problems
 
*Any other problems? contact Rob Rensel, interim Manager of Academic Computing @ ext. 6050
 
*Any other problems? contact Rob Rensel, interim Manager of Academic Computing @ ext. 6050

Revision as of 13:44, 18 September 2006

Helpful information about IT tools and resources for Faculty, 2006-2007

What's New in Curricular IT?

  • New Teaching and Learning Tools - contact your Academic Computing Liaison to get started or for more information
    • Blogs - a personal journal that is frequently updated and intended for general public consumption. Blogs generally represent the personality of the author and allow others to post comments or critique.
    • Drupal – a great tool for creating curricular web-pages and online web-sites where the emphasis is on community interaction. Drupal is easy to use and allows you to focus on content rather than technology.
    • Wikis: Wikis are best when you’re focusing on group authoring of a piece of written work. (e.g. books, papers, documentation).
    • Moodle - Evergreen’s LMS (learning management system) similar to “Blackboard” that supports structured course-work with tools like assignments, quizzes, peer assessment, etc. Moodle is easy to use and has many powerful features designed to augment the classroom experience.
  • Other New Service or Tools??


Who can I call for Technology Help?

What Who When After Hours
Computer Hardware and Software Purchasing Marshall Robinson, Buyer @ ext. 5068, Ken Tabbutt, Dean (for funding) Normal Business Hours NA
Portable AV Equipment Check-out and Use Media Loan @ ext. 6253 Mon-Thu 8:30 - 7, Fri 8:30 - 8, Sat ??? same
GIS (geographic infromation systems)
Computer Science Technology Isaac Overcast @ ext. 6226 Normal Business Hours
Computer Hardware and Software Problems TSS Help Desk @ ext. 6627, Barbara Caswell,TSS Supervisor @ ext. 6983 Normal Business Hours Limited assistance may be available from Beth Stinson @ ext. 5064 (evenings and Saturdays)
Office Applications TSS Help Desk Normal Business Hours Support for Evening and Weekend classes is available for Beth Stinson @ ext. 5064
Multi-Media Applications Electronic Media Help Desk @ ext. 6270 or your Academic Computing Liaisons Normal Business Hours Support for Evening and Weekend classes is available for Beth Stinson @ ext. 5064
Web-based Teaching and Learning Tools See your Academic Computing Liaisons Normal Business Hours Support for Evening and Weekend classes is available for Beth Stinson @ ext. 5064
Banner Student Record System Fletcher Ward @ ext. 5184 Normal Business Hours
Workshops for your Classes *General Computing: contact your Academic Computing Liaisons * Media/Multimedia: Stephanie Zorn @ ext. 6249 * Computer Science: Isaac Overcast @ ext. 6226 * Scientific Computing: Rip Heminway Normal Business Hours Support for Evening and Weekend classes is available from Beth Stinson @ ext. 5064
Help Learning New Software *General Computing: contact your Academic Computing Liaisons * Media/Multimedia: Stephanie Zorn @ ext. 6249 * Computer Science: Isaac Overcast @ ext. 6226 * Scientific Computing: Rip Heminway Normal Business Hours Support for Evening and Weekend classes is available from Beth Stinson @ ext. 5064
AV Classroom Use See AV Classrooms Normal Business Hours Aaron Kruse (ext 6842)Mon-Fri until 7pm, Sena Vergara Sat 8-5 (ext. 5517)
Service Outages (e.g. web-based appliation problems, network failure, etc.( TSS Help Desk Normal Business Hours Leave a message at the TSS Help Desk or contact Beth Stinson @ ext. 5064

How to Report Problems

  • AV Classroom Problems
  • Desktop Computer Problems
  • On-line Teaching and Learning Tool problems
  • Any other problems? contact Rob Rensel, interim Manager of Academic Computing @ ext. 6050