How to Submit a Support Request

Learn how to submit a new Help Request and manage your existing requests.

Submit a New Help Request

I am able to log in with an Evergreen account

There are two ways to submit a help request:

1. Via Direct Link
   • • Technology Help Request Form
     • Student Services and Academic Help Request Form
2. Navigating the Help Request User Portal

I can't log in or don't have an account

• Use the Guest help Request form, support staff will follow-up with you within one business day.
• Make sure to include an email address and/or phone number where the staff member can reach you.

Manage/View Previous Help Requests