I forgot my username or password

From Help Wiki
Revision as of 16:00, 7 March 2024 by Davism (Talk | contribs) (Updated links and instructions for username retrieval and password reset)

Warning-red.svg

This content needs to be updated.

Your evergreen.edu username is set at your time of admission. Your password is changed after your first login (activation.)

Default Login Diagram

What is my current student username?

  • An email with your default username was sent to your personal email address, with instructions on activating your account, within 24 hours of receiving your acceptance letter to Evergreen.
  • Your default username is a randomly generated series of letters and numbers ending in "@evergreen.edu".
  • If you have not activated your account, this will still be your username. Search you inbox, as well as spam/junk folders, for an email from "accountactivation@evergreen.edu". Then, follow these instructions to finish activating your account.
  • If you have activated your account, you would have been prompted to pick a new username. Often this is a variation of the first and last name the college has on file for you, but you would have had the option to pick a randomly generated one as well.
  • If you do not remember the username you selected, please submit a support request.

What is my password

  • After your first login (activation) your password was user generated (you created it.)
  • You can reset your password by using your "@evergreen.edu" username and verifying you are not a robot. An email will be sent to the personal email the college has on file with a code for you to enter, then you will be able to create a new password.
  • If you have never logged in before, you can follow these instructions to activate your account.