Banner by Ellucian is the centralized Enterprise Resource Planning (ERP) and Student Information System for the college.
Administrative offices around the college leverage this centralized database to manage everything from registration to financial aid to accounts receivable and more.
Who has Banner Access?
- Staff: requiring Banner access will need a Banner account created and access requested by their supervisor through the account request form.
- Student Staff: who need Banner access should have their supervisor submit an account request for a new student staff account to be created with student staff access to Banner.
Banner access is governed through the Data Guardians and their delegates as identified as part of the college's IT Security Plan. These are the data owners and the offices that approve access to all other areas on campus who request a Banner account and access to specific forms/data.
How to get Banner Support?
- Banner basics and navigation: is supported by the Technology Support Center (TSC). If a technical question cannot be solved at the TSC, they will escalate to staff who have deeper expertise depending on the issue.
- Specific domain knowledge or module knowledge: should be directed to the power users in the areas that support the various Banner modules such as Finance, HR, Registration.
If you have questions, staff in the TSC can help guide you to the right place. At the end of the day, if you have a Banner problem or question you can always create a support ticket and someone will get back to you right away.
How do I get Banner Training?
There are loads of free resources out there to get started such as this quick intro video, but your supervisor should be able to line you up with getting the appropriate training you need to get up and running.