Difference between revisions of "Category:Media Classrooms"

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(combined adaptor paragraphs, removed educational but not relevant text, changed wording on the guide introduction)
(updated wording to reflect Device Team reorg (eliminating a spelling error), removed references to EME since it doesn't seem actually relevant except on signs around our shop)
 
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__NOTOC__
 
__NOTOC__
  
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===If you need AV help, we have 3 classroom support options:===
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{{Landing|lead=
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*'''Dial''' – ext. '''6270''' or call (360)867-6270
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'''Media Classrooms''' is the wiki home of AV Classroom Support.
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*'''Start a help ticket''' – [https://help.evergreen.edu help.evergreen.edu]
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|content=
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*'''Self Guided help''' – the room pages at the end of this wiki page, right here where you are reading.
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===Classroom Support===
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Support for media classrooms at Evergreen is provided by Classroom Support, who is here to answer questions, provide training, and help with classroom AV needs.
  
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Classroom Support is now a part of Media Maintenance under the Office of Information Technology's Device Team.
  
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'''7:30 to 4:30 weekdays'''
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To see more information, please log in to the [https://www.evergreen.edu/directory/all?combine=classroom+support Evergreen directory]
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Technology Help Desk dispatches Classroom Support to be there as soon as possible.
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'''After 4:30 and on weekends'''
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==== These Pages are Guides for Classroom and Podium Use: ====
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Phone calls are converted to help tickets
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Please describe the problem in detail.
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Expect a follow-up the weekday after we receive the ticket.
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If you need to schedule more than just classroom support help, please contact Media Services through the [https://www.evergreen.edu/electronicmedia/production-request-form Production Request form].
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|sidebar=
  
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{{GetAVHelp}}
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}}
  
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=== Things to know: ===
 
  
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==== Most rooms without a podium do not have a built-in computer. ====
 
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* '''We recommend bringing your own laptop when possible.'''
 
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* For rooms with an Auxiliary Interface, there will be an HDMI input with cable, and a VGA jack with a cable that includes a miniplug for sound.
 
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===== Many modern laptops, tablets, and mobile devices '''require an adapter''' to connect =====
 
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* If you don't have a HDMI or VGA port, you will need the correct adapter in order to project.
 
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* Information about most laptops is available on the manufacture's support website.
 
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* The Help Desk at LIB 1604 can also help you find out what adapter you need.
 
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* Media Loan carries an assortment of adapters for many laptops, including USB-C and Mini DisplayPort.
 
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==== Key Checkout for Media Cabinets and Podiums ====
 
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* Long-term checkouts: go to [https://www.evergreen.edu/facilities/keycontrol Key Issues & Access Controls]
 
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* Short-term checkouts: visit [https://www.evergreen.edu/medialoan Media Loan]
 
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== Here are Guides for Classroom and Podium Use: ==
 
 
[[Category:Media Technologies]]
 
[[Category:Media Technologies]]
 
[[Category:Campus Technology Spaces]]
 
[[Category:Campus Technology Spaces]]

Latest revision as of 13:34, 26 October 2022



Media Classrooms is the wiki home of AV Classroom Support.


Classroom Support

Support for media classrooms at Evergreen is provided by Classroom Support, who is here to answer questions, provide training, and help with classroom AV needs.

Classroom Support is now a part of Media Maintenance under the Office of Information Technology's Device Team.

To see more information, please log in to the Evergreen directory

These Pages are Guides for Classroom and Podium Use:




Get Help

7:30 to 4:30 weekdays
Classroom Support is dispatched.
After 4:30 & on weekends
Calls are made into help tickets. Expect a follow-up the weekday after we receive the ticket.
Retrieved from "http://helpwiki.evergreen.edu/wiki/index.php?title=Category:Media_Classrooms&oldid=43820"

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