Difference between revisions of "Category:Media Classrooms"

From Help Wiki
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===If you need AV help, we have 3 options:===
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===If you need AV help, we have 3 classroom support options:===
 
*'''Dial''' – ext. '''6270''' or call (360)867-6270
 
*'''Dial''' – ext. '''6270''' or call (360)867-6270
 
*'''Start a help ticket''' – [https://help.evergreen.edu help.evergreen.edu]
 
*'''Start a help ticket''' – [https://help.evergreen.edu help.evergreen.edu]
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Please describe the problem in detail.
 
Please describe the problem in detail.
 
Expect a follow-up the weekday after we receive the ticket.  
 
Expect a follow-up the weekday after we receive the ticket.  
 
===Classroom Support===
 
* General AV classrooms are supported by Classroom Support.
 
* We can also provide training for how to use the media classrooms.
 
* Please see also the [https://helpwiki.evergreen.edu/wiki/index.php/Media_Classrooms_Overview Media Classrooms Overview] for more information.
 
 
  
 
If you need to schedule more than just classroom support help, please contact Media Services through the [https://www.evergreen.edu/electronicmedia/production-request-form Production Request form].
 
If you need to schedule more than just classroom support help, please contact Media Services through the [https://www.evergreen.edu/electronicmedia/production-request-form Production Request form].
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* For rooms with an Auxiliary Interface, there will be an HDMI input with cable, and a VGA jack with a cable that includes a miniplug for sound.
 
* For rooms with an Auxiliary Interface, there will be an HDMI input with cable, and a VGA jack with a cable that includes a miniplug for sound.
  
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===== Many modern laptops, tablets, and mobile devices '''require an adapter''' to connect =====
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* If you don't have a HDMI or VGA port, you will need the correct adapter in order to project.
 +
* Information about most laptops is available on the manufacture's support website.
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* The Help Desk at LIB 1604 can also help you find out what adapter you need.
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* Media Loan carries an assortment of adapters for many laptops, including USB-C and Mini DisplayPort.
  
==== Display Adapters and Mac Laptops (MacBook, MacBook Pro, MacBook Air) ====
 
Depending on the model and year, you may need a display adapter to connect to projection via VGA or HDMI, such as:
 
* Mini DisplayPort
 
* HDMI (2014-2018)
 
* USB-C (2018 and newer)
 
 
===== Display Adapter Resources for Mac =====
 
* Information about your Mac's display output is available on Apple's support website, or consult with the Help Desk at LIB 1604.
 
* Media Loan carries an assortment of adapters for many Mac laptops, including Mini DisplayPort.
 
 
 
==== Display Adapters and Windows Laptops ====
 
* Some newer Dell computers have a USB-C port that will require an adapter for connecting
 
* Newer Microsoft Surface computers use the same kind of USB-C adapter to connect
 
* Previous versions of Microsoft Surface computers used the same Mini DisplayPort  adapter required by some Macs
 
=====Resources for Windows Laptops =====
 
* Media Loan carries an assortment of adapters for many Mac laptops, including Mini DisplayPort.
 
* The Help Desk at LIB 1604 can also help you find out what adapter you need.
 
  
 
==== Key Checkout for Media Cabinets and Podiums ====
 
==== Key Checkout for Media Cabinets and Podiums ====
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==== Guides for Classroom and Podium Use ====
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== Here are Guides for Classroom and Podium Use: ==
Detailed guides for the media classrooms are available below:
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[[Category:Media Technologies]]
 
[[Category:Media Technologies]]
 
[[Category:Campus Technology Spaces]]
 
[[Category:Campus Technology Spaces]]

Revision as of 09:47, 12 December 2019


If you need AV help, we have 3 classroom support options:

  • Dial – ext. 6270 or call (360)867-6270
  • Start a help tickethelp.evergreen.edu
  • Self Guided help – the room pages at the end of this wiki page, right here where you are reading.


7:30 to 4:30 weekdays Technology Help Desk dispatches Classroom Support to be there as soon as possible.

After 4:30 and on weekends Phone calls are converted to help tickets Please describe the problem in detail. Expect a follow-up the weekday after we receive the ticket.

If you need to schedule more than just classroom support help, please contact Media Services through the Production Request form.


Things to know:

Most rooms without a podium do not have a built-in computer.

  • We recommend bringing your own laptop when possible.
  • For rooms with an Auxiliary Interface, there will be an HDMI input with cable, and a VGA jack with a cable that includes a miniplug for sound.
Many modern laptops, tablets, and mobile devices require an adapter to connect
  • If you don't have a HDMI or VGA port, you will need the correct adapter in order to project.
  • Information about most laptops is available on the manufacture's support website.
  • The Help Desk at LIB 1604 can also help you find out what adapter you need.
  • Media Loan carries an assortment of adapters for many laptops, including USB-C and Mini DisplayPort.


Key Checkout for Media Cabinets and Podiums


Here are Guides for Classroom and Podium Use: