Difference between revisions of "College Supported Software"

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=== Support Levels ===
 
=== Support Levels ===
*__NOEDITSECTION__  '''Full Support''' -The Technology Support Center will install software trouble shoot issues to ensure software works correctly and to the best of our ability resolve issues regarding this software. The Technology Support Center has experience with the software.
+
*__NOEDITSECTION__  '''Full Support''' -The Technology Support Center will install software, trouble shoot issues to ensure software works correctly, and to the best of our ability resolve issues regarding this software.
 
* '''Limited Support''' - The Technology Support Center will install software however we do not claim to be experts in the software. Support is limited to installing and best effort trouble shooting.
 
* '''Limited Support''' - The Technology Support Center will install software however we do not claim to be experts in the software. Support is limited to installing and best effort trouble shooting.
  
=== Software List ===
+
 
{| class="wikitable"
+
!Application
+
!OS
+
!Support
+
!Version
+
!Category
+
!License
+
|-
+
|7-zip
+
|PC Only
+
|Best Effort
+
|Current
+
|Application
+
|Free Download
+
|-
+
|Acrobat Pro DC
+
|PC and Mac
+
|Limited
+
|2015 & up
+
|Application
+
|Purchase
+
|-
+
|Acrobat DC
+
|PC and Mac
+
|Limited
+
|Current
+
|Application
+
|Free Download
+
|-
+
|Chrome
+
|PC and Mac
+
|Limited
+
|Current
+
|Application
+
|Free Download
+
|-
+
|Creative Suite
+
|PC and Mac
+
|None (expired)
+
|CS X.X.
+
|Application
+
|Purchase
+
|-
+
|Creative Cloud
+
|PC and Mac
+
|Limited
+
|Current
+
|Application
+
|Purchase
+
|-
+
|DropBox
+
|PC and Mac
+
|Best Effort
+
|Current
+
|Application
+
|Free Download
+
|-
+
|Excel (PC)
+
|PC Only
+
|Full
+
|2013, 2016
+
|Application
+
|Campus License
+
|-
+
|Excel (Mac)
+
|Mac Only
+
|Full
+
|2013, 2016
+
|Application
+
|Campus License
+
|-
+
|Filemaker Pro
+
|PC and Mac
+
|Limited
+
|14 & up
+
|Application
+
|Purchase
+
|-
+
|Firefox
+
|PC and Mac
+
|Limited
+
|Current
+
|Application
+
|Free Download
+
|-
+
|Flash Player
+
|PC and Mac
+
|Full
+
|Current
+
|Plug-in
+
|Free Download
+
|-
+
|Internet Explorer
+
|PC Only
+
|Full
+
|9,10,11
+
|Application
+
|Free Download
+
|-
+
|Maple
+
|PC Only
+
|Limited
+
|18
+
|Application
+
|Limited
+
|-
+
|Mathmatica
+
|PC and Mac
+
|Limited
+
|10.2-11.3
+
|Application
+
|Purchase
+
|-
+
|Media Player
+
|PC and Mac
+
|Limited
+
|Current
+
|Application
+
|Free Download
+
|-
+
|PowerPoint (PC)
+
|PC Only
+
|Full
+
|2013, 2016
+
|Application
+
|Campus License
+
|-
+
|PowerPoint (Mac)
+
|Mac Only
+
|Full
+
|2013, 2016
+
|Application
+
|Campus License
+
|-
+
|Project Pro
+
|PC Only
+
|Limited
+
|2016
+
|Application
+
|Campus License
+
|-
+
|Publisher (PC)
+
|PC Only
+
|Limited
+
|2013, 2016
+
|Application
+
|Campus License
+
|-
+
|Publisher (Mac)
+
|Mac Only
+
|Limited
+
|2013, 2016
+
|Application
+
|Campus License
+
|-
+
|Quicktime
+
|PC and Mac
+
|None
+
|Current
+
|Application
+
|Campus License
+
|-
+
|Read & Write Gold
+
|PC and Mac
+
|*Limited
+
<nowiki>**</nowiki>Full Support available <br />at 888-248-0652 or us-support@texthelp.com
+
|Current
+
|Application
+
|Campus License
+
|-
+
|Safari
+
|Mac Only
+
|Limited
+
|Current
+
|Application
+
|Free Download
+
|-
+
|Slack
+
|PC and Mac
+
|Limited
+
|Current
+
|Application
+
|Free Download
+
|-
+
|Sophos
+
|PC and Mac
+
|Full
+
|Current
+
|Application
+
|Campus License
+
|-
+
|SPSS
+
|PC and Mac
+
|Limited
+
|Current
+
|Application
+
|Limited
+
|-
+
|Visio
+
|PC Only
+
|Limited
+
|2016
+
|Application
+
|Campus License
+
|-
+
|VLC
+
|PC only
+
|Limited
+
|Current
+
|Application
+
|Free Download
+
|-
+
|Word (PC)
+
|PC only
+
|Full
+
|2013, 2016
+
|Application
+
|Campus License
+
|-
+
|Word (Mac)
+
|Mac Only
+
|Full
+
|2013, 2016
+
|Application
+
|Campus License
+
|-
+
|Outlook
+
| ----
+
|Full
+
|2013, 2016
+
|Application
+
|Campus License
+
|}
+
 
===Mac OS X default applications ===
 
===Mac OS X default applications ===
 
{| class="wikitable"
 
{| class="wikitable"
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|-
 
|-
 
|Adobe Reader DC
 
|Adobe Reader DC
|Full Support
+
|Limited Support
 
|-
 
|-
 
|Internet Browsers (Google Chrome, Mozilla Firefox, and Safari)
 
|Internet Browsers (Google Chrome, Mozilla Firefox, and Safari)
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|-
 
|-
 
|Time Machine  
 
|Time Machine  
|Full Support
+
|Limited Support
 
|-
 
|-
 
|VLC media player
 
|VLC media player
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|Limited Support
 
|Limited Support
 
|-
 
|-
|FileMaker Pro
+
|Atlas Pro (On campus only)
|Mac and PC
+
|PC Only
 
|Limited Support
 
|Limited Support
 
|-
 
|-
|SPSS
+
|Logger Pro
 
|Mac and PC
 
|Mac and PC
 
|Limited Support
 
|Limited Support
 
|-
 
|-
|Microsoft Project
+
|R
|PC Only
+
|Mac and PC
 
|Limited Support
 
|Limited Support
 
|-
 
|-
|Microsoft Visio
+
|SAS/JMP
 
|PC Only
 
|PC Only
 
|Limited Support
 
|Limited Support
 
|-
 
|-
|Mathmatica
+
|SPSS (On campus only)
 
|Mac and PC
 
|Mac and PC
 
|Limited Support
 
|Limited Support
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|Limited Support
 
|Limited Support
 
|}
 
|}
 +
===Software at an additional cost===
 
[[Category:Training and Help]]
 
[[Category:Training and Help]]
 
[[Category:Faculty]]
 
[[Category:Faculty]]
 +
{| class="wikitable"
 +
!Application
 +
!OS
 +
!Support Level
 +
|-
 +
|Adobe Creative Cloud (Acrobat Pro, Illustrator, InDesign, Lightroom, Photoshop, and Premiere Pro)
 +
|Mac and PC
 +
|Limited Support
 +
|-
 +
|Camtasia
 +
|Mac and PC
 +
|Limited Support
 +
|-
 +
|Dragon Naturally Speaking
 +
|Mac and PC
 +
|Limited Support
 +
|-
 +
|FileMaker Pro
 +
|Mac and PC
 +
|Limited Support
 +
|-
 +
|Maple
 +
|PC Only
 +
|Limited Support
 +
|-
 +
|Mathmatica
 +
|Mac and PC
 +
|Limited Support
 +
|-
 +
|Microsoft Project
 +
|PC Only
 +
|Limited Support
 +
|-
 +
|Microsoft Visio
 +
|PC Only
 +
|Limited Support
 +
|}

Latest revision as of 12:08, 18 January 2019


The college will provide software for employees of the college and in some cases, depending on the licensing contract, can provide access free of charge to the work unit. If you have questions or don't see a software on this list, please contact the Technology Support Center for more information.

Support Levels

  • Full Support -The Technology Support Center will install software, trouble shoot issues to ensure software works correctly, and to the best of our ability resolve issues regarding this software.
  • Limited Support - The Technology Support Center will install software however we do not claim to be experts in the software. Support is limited to installing and best effort trouble shooting.


Mac OS X default applications

Application Support Level
Adobe Reader DC Limited Support
Internet Browsers (Google Chrome, Mozilla Firefox, and Safari) Full Support
iMovie Limited Support
iTunes Limited Support
iWorks (Pages, Numbers, and Keynote) Limited Support
Microsoft Office (Excel, Word, Outlook, OneNote, and PowerPoint) Limited Support
Mail Full Support
Notes Limited Support
Photos Limited Support
Sophos Anti-Virus Full Support
Time Machine Limited Support
VLC media player Limited Support

Windows OS default applications

Application Support Level
7-zip Limited
Adobe Reader DC Limited Support
Internet Browsers (Google Chrome, Internet Explorer, and Mozilla Firefox) Full Support
Microsoft Office (Access, Excel, Outlook, OneNote, PowerPoint, Publisher, and Word) Limited Support
Photos Limited Support
Sophos Anti-Virus Full Support
Sticky Notes Full Support
VLC media player Limited Support

Campus licensed software

Application OS Support Level
ArcGIS PC Only Limited Support
Atlas Pro (On campus only) PC Only Limited Support
Logger Pro Mac and PC Limited Support
R Mac and PC Limited Support
SAS/JMP PC Only Limited Support
SPSS (On campus only) Mac and PC Limited Support
Zoom video conferencing Mac and PC Limited Support

Software at an additional cost

Application OS Support Level
Adobe Creative Cloud (Acrobat Pro, Illustrator, InDesign, Lightroom, Photoshop, and Premiere Pro) Mac and PC Limited Support
Camtasia Mac and PC Limited Support
Dragon Naturally Speaking Mac and PC Limited Support
FileMaker Pro Mac and PC Limited Support
Maple PC Only Limited Support
Mathmatica Mac and PC Limited Support
Microsoft Project PC Only Limited Support
Microsoft Visio PC Only Limited Support