Difference between revisions of "College Supported Software"

From Help Wiki
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!Availability
 
!Availability
 
!Support Level
 
!Support Level
 +
!Steward
 
|-
 
|-
|ArcGIS Pro / ArcGIS Desktop
+
|ArcGIS Pro / ArcGIS Desktop / Drone2Map
 
|PC Only
 
|PC Only
 
|Limited Support
 
|Limited Support
 +
|SAL
 
|-
 
|-
 
|Argos - campus reporting system
 
|Argos - campus reporting system
 
|Web browser
 
|Web browser
 
|Full Support
 
|Full Support
 +
|SAL
 +
|-
 +
|Avid Pro Tools - audio recording software
 +
|
 +
|Limited Support
 +
|Media Services
 
|-
 
|-
 
|Banner - campus administrative suite
 
|Banner - campus administrative suite
 
|Web browser
 
|Web browser
 
|Full Support
 
|Full Support
 +
|C&C
 
|-
 
|-
 
|Canvas - learning management system
 
|Canvas - learning management system
 
|Web browser
 
|Web browser
 
|Full Support
 
|Full Support
 +
|C&C
 +
|-
 +
|Handshake - Student Employment only
 +
|Web browser
 +
|Limited Support
 +
|SAL
 +
|-
 +
|HSI Workplace Safety Training 
 +
|Web browser
 +
|Limited Support
 +
|Facilities
 
|-
 
|-
 
|Logger Pro - science, data acquisition
 
|Logger Pro - science, data acquisition
 
|Mac and PC
 
|Mac and PC
 
|Limited Support
 
|Limited Support
 +
|SAL
 +
|-
 +
|Megamations - work order system - Facilities only
 +
|PC and Web browser
 +
|Limited Support
 +
|Facilities
 
|-
 
|-
 
|Microsoft 365 - Office productivity suite
 
|Microsoft 365 - Office productivity suite
 
|Web browser
 
|Web browser
 
|Full Support
 
|Full Support
 +
|C&C
 
|-
 
|-
 
|Microsoft Forms - survey, forms for data collection
 
|Microsoft Forms - survey, forms for data collection
 
|Web browser
 
|Web browser
 
|Full Support
 
|Full Support
 +
|C&C
 
|-
 
|-
 
|Microsoft Teams - video conferencing, messaging, shared file storage
 
|Microsoft Teams - video conferencing, messaging, shared file storage
 
|Web browser
 
|Web browser
 
|Full Support
 
|Full Support
 +
|C&C
 
|-
 
|-
 
|Microsoft Tasks - task management  
 
|Microsoft Tasks - task management  
 
|Web browser
 
|Web browser
 
|Full Support
 
|Full Support
 +
|C&C
 
|-
 
|-
 
|Microsoft One Drive - personal file storage
 
|Microsoft One Drive - personal file storage
 
|Web browser
 
|Web browser
 
|Full Support
 
|Full Support
 +
|C&C
 
|-
 
|-
 
|Microsoft Outlook - email
 
|Microsoft Outlook - email
 
|Mac, PC and Web browser
 
|Mac, PC and Web browser
 
|Full Support
 
|Full Support
 +
|C&C
 
|-
 
|-
 
|Microsoft Planner - project management
 
|Microsoft Planner - project management
 
|Web browser
 
|Web browser
 
|Full Support
 
|Full Support
 +
|C&C
 
|-
 
|-
 
|Mindmup - brainstorming, idea mapping, diagramming
 
|Mindmup - brainstorming, idea mapping, diagramming
 
|Web browser
 
|Web browser
 
|Limited Support
 
|Limited Support
 +
|C&C
 
|-
 
|-
 
|R - math, statistics
 
|R - math, statistics
 
|Mac and PC
 
|Mac and PC
 
|Limited Support
 
|Limited Support
 +
|Academics
 
|-
 
|-
 
|Radius - client relationship management  
 
|Radius - client relationship management  
 
|Web browser
 
|Web browser
 
|Limited Support
 
|Limited Support
 +
|Admissions
 
|-
 
|-
 
|Read & Write Gold - assistive technology
 
|Read & Write Gold - assistive technology
 
|Mac and PC
 
|Mac and PC
 
|Limited Support
 
|Limited Support
 +
|C&C
 
|-
 
|-
 
|Remind - messaging platform (pending contract approval) - Childcare Center only
 
|Remind - messaging platform (pending contract approval) - Childcare Center only
 
|Web browser
 
|Web browser
 
|Annual Subscription
 
|Annual Subscription
 +
|Childcare
 
|-
 
|-
 
|SAS/JMP - statistics
 
|SAS/JMP - statistics
 
|PC Only
 
|PC Only
 
|Limited Support
 
|Limited Support
 +
|SAL
 
|-
 
|-
 
|SPSS (On campus only) - statistics
 
|SPSS (On campus only) - statistics
 
|Mac and PC
 
|Mac and PC
 
|Limited Support
 
|Limited Support
 +
|SAL
 
|-
 
|-
 
|Zoom video conferencing
 
|Zoom video conferencing
 
|Mac and PC
 
|Mac and PC
 
|Limited Support
 
|Limited Support
 +
|C&C
 
|}
 
|}
===Software at an additional cost (limited support)===
+
===Software at an additional cost (single-user, limited support)===
 
[[Category:Training and Help]]
 
[[Category:Training and Help]]
 
[[Category:Faculty]]
 
[[Category:Faculty]]
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|Mac and PC
 
|Mac and PC
 
|Perpetual
 
|Perpetual
 +
|-
 +
|Doxy.me - healthcare provider appointment scheduling and video conferencing - Student Activities only
 +
|Web browser
 +
|Annual Subscription
 
|-
 
|-
 
|EdPuzzle - video lesson assignment and assessment (pending contract approval)
 
|EdPuzzle - video lesson assignment and assessment (pending contract approval)
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|-
 
|-
 
|OpenReel - collaborative video editing suite (pending contract approval)
 
|OpenReel - collaborative video editing suite (pending contract approval)
 +
|Web browser
 +
|Annual Subscription
 +
|-
 +
|Otter.ai - voice transcription, assistive technology
 
|Web browser
 
|Web browser
 
|Annual Subscription
 
|Annual Subscription
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|-
 
|-
 
|Sketchup - visual drawing, diagramming
 
|Sketchup - visual drawing, diagramming
 +
|Web browser
 +
|Annual Subscription
 +
|-
 +
|Therapy Notes - health clinic management system - Health Center only
 
|Web browser
 
|Web browser
 
|Annual Subscription
 
|Annual Subscription

Revision as of 11:02, 19 October 2020


The college will provide software for employees of the college and in some cases, depending on the licensing contract, can provide access free of charge to the work unit. If you have questions or don't see a software on this list, please contact the Technology Support Center for more information.

Support Levels

  • Full Support - Computing & Communications will install (if applicable) or provide access to the software, trouble shoot issues to ensure software works correctly, and provide best effort support and trouble shooting regarding hardware/software compatibility and operability. C&C maintains a broad level of technical knowledge to support the software.
  • Limited Support - Computing & Communications will assist the user with installation (if applicable) or access to the software. Provide trouble shooting and support with regards to hardware/software compatibility and configuration. User is responsible for knowing how to configure and operate the software.


Mac OS X default applications

Application Support Level
Adobe Reader DC Limited Support
Internet Browsers (Google Chrome, Mozilla Firefox, and Safari) Full Support
iMovie Limited Support
iTunes Limited Support
iWorks (Pages, Numbers, and Keynote) Limited Support
Microsoft Office (Excel, Word, Outlook, OneNote, and PowerPoint) Limited Support
Mail Full Support
Notes Limited Support
Photos Limited Support
Sophos Anti-Virus Full Support
Time Machine Limited Support
VLC media player Limited Support

Windows OS default applications

Application Support Level
7-zip Limited
Adobe Reader DC Limited Support
Internet Browsers (Google Chrome, Internet Explorer, and Mozilla Firefox) Full Support
Microsoft Office (Access, Excel, Outlook, OneNote, PowerPoint, Publisher, and Word) Limited Support
Photos Limited Support
Sophos Anti-Virus Full Support
Sticky Notes Full Support
VLC media player Limited Support

Campus licensed software

Application Availability Support Level Steward
ArcGIS Pro / ArcGIS Desktop / Drone2Map PC Only Limited Support SAL
Argos - campus reporting system Web browser Full Support SAL
Avid Pro Tools - audio recording software Limited Support Media Services
Banner - campus administrative suite Web browser Full Support C&C
Canvas - learning management system Web browser Full Support C&C
Handshake - Student Employment only Web browser Limited Support SAL
HSI Workplace Safety Training Web browser Limited Support Facilities
Logger Pro - science, data acquisition Mac and PC Limited Support SAL
Megamations - work order system - Facilities only PC and Web browser Limited Support Facilities
Microsoft 365 - Office productivity suite Web browser Full Support C&C
Microsoft Forms - survey, forms for data collection Web browser Full Support C&C
Microsoft Teams - video conferencing, messaging, shared file storage Web browser Full Support C&C
Microsoft Tasks - task management Web browser Full Support C&C
Microsoft One Drive - personal file storage Web browser Full Support C&C
Microsoft Outlook - email Mac, PC and Web browser Full Support C&C
Microsoft Planner - project management Web browser Full Support C&C
Mindmup - brainstorming, idea mapping, diagramming Web browser Limited Support C&C
R - math, statistics Mac and PC Limited Support Academics
Radius - client relationship management Web browser Limited Support Admissions
Read & Write Gold - assistive technology Mac and PC Limited Support C&C
Remind - messaging platform (pending contract approval) - Childcare Center only Web browser Annual Subscription Childcare
SAS/JMP - statistics PC Only Limited Support SAL
SPSS (On campus only) - statistics Mac and PC Limited Support SAL
Zoom video conferencing Mac and PC Limited Support C&C

Software at an additional cost (single-user, limited support)

Application Availability Licensing
Adobe Creative Cloud (Acrobat Pro, Illustrator, InDesign, Lightroom, Photoshop, and Premiere Pro) Mac and PC Annual Subscription
Atlas Pro - qualitative analysis PC Only Perpetual
Camtasia - video creation suite Mac and PC Perpetual
Dragon Naturally Speaking - assistive technology Mac and PC Perpetual
Doxy.me - healthcare provider appointment scheduling and video conferencing - Student Activities only Web browser Annual Subscription
EdPuzzle - video lesson assignment and assessment (pending contract approval) Web browser Annual Subscription
FileMaker Pro - database developers only Mac and PC Perpetual
Maple PC Only Perpetual
Mathmatica Mac and PC Perpetual
Microsoft Project - project management PC Only Perpetual
Microsoft Visio - visual drawing, diagramming PC Only Perpetual
MURAL - brainstorming, idea mapping, diagramming Web browser Annual Subscription
OpenReel - collaborative video editing suite (pending contract approval) Web browser Annual Subscription
Otter.ai - voice transcription, assistive technology Web browser Annual Subscription
Qualtrics - survey, data collection Web browser Annual Subscription
Sketchup - visual drawing, diagramming Web browser Annual Subscription
Therapy Notes - health clinic management system - Health Center only Web browser Annual Subscription
VirBela - video conferencing and collaboration Web browser Annual Subscription