Difference between revisions of "Computer Center Jobs"

From Help Wiki
(AC Tech)
(AC Tech)
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Help fellow students and Evergreen Faculty by:
 
Help fellow students and Evergreen Faculty by:
*Responding to a wide range of account problems and software questions,
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*Responding to a wide range of account problems and software questions
*Providing technical assistance at the Computer Center and over the phone,
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*Providing technical assistance at the Computer Center and over the phone
 
*Fielding campus wide technical support requests via the ticket system
 
*Fielding campus wide technical support requests via the ticket system
 
*Keeping our printers running and stocked with delicious paper
 
*Keeping our printers running and stocked with delicious paper
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*Assisting Academic Computing staff as they support educational use of applications and online tools.
 
*Assisting Academic Computing staff as they support educational use of applications and online tools.
 
*Transferring issues to full time staff in Computing & Communications and other College departments.
 
*Transferring issues to full time staff in Computing & Communications and other College departments.
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We're always accepting applications. [[Media:ACTechApplication2014.pdf | Download an application]] or pick one up at the Computer Center front desk. Students with or without a work study award are encouraged to apply.  For more information, contact Dylan Houston: (360)-867-6240 or at houstond@evergreen.edu
 
We're always accepting applications. [[Media:ACTechApplication2014.pdf | Download an application]] or pick one up at the Computer Center front desk. Students with or without a work study award are encouraged to apply.  For more information, contact Dylan Houston: (360)-867-6240 or at houstond@evergreen.edu

Revision as of 14:44, 26 February 2014


Academic Computing Center Staff

Working at the Computer Center may be the best student job on campus! Why? Because you make a difference! You help other students get their work done. You may leave work tired but you’ll always leave work knowing that you made a difference. Plus, you get a chance to learn about technology on the job, while on shift and through weekly training sessions.

We currently have two types of positions...

AC Tech

These are the friendly folks who work at the front desk of the Computer Center. In addition to helping anyone and everyone who walks up to the desk with a question, AC Techs provide support to the full-time staff of Academic Computing.

We're looking for students with strong people and communication skills. Job-related experience working with people is highly desirable. Along those lines, some personal traits that we are looking for are maturity, willingness to learn new things and an ability to collaborate as part of a team.

Help fellow students and Evergreen Faculty by:

  • Responding to a wide range of account problems and software questions
  • Providing technical assistance at the Computer Center and over the phone
  • Fielding campus wide technical support requests via the ticket system
  • Keeping our printers running and stocked with delicious paper
  • Managing reservations for our computer classrooms
  • Assisting Academic Computing staff as they support educational use of applications and online tools.
  • Transferring issues to full time staff in Computing & Communications and other College departments.


We're always accepting applications. Download an application or pick one up at the Computer Center front desk. Students with or without a work study award are encouraged to apply. For more information, contact Dylan Houston: (360)-867-6240 or at houstond@evergreen.edu

Sys Op

Job Description

Troubleshoot Windows and Macintosh systems in the Computer Center. Perform system maintenance tasks, including hardware and software installation and configuration. Correct problems with various academic applications, utilities, and system files. Provide technical assistance to AC Techs, possibly including workshops or tutoring. Perform operator duties for academic servers. Write documentation. Perform related duties as required. May be required to work flexible hours.

Skills/Qualifications

Applicants should have:

  • Considerable experience with computers, including Windows, *NIX, and/or Macintosh OS X operating systems.
  • Ability to perform hardware maintenance, including installation, troubleshooting and component cleaning.
  • Ability to identify problems with hardware and software, diagnose and take steps to resolve.
  • Ability to create and modify script files for various systems (Windows batch files, *NIX shell scripts, AppleScript). * Applicants should possess a willingness to learn, be mature, responsible, able to cooperate, and have strong people and communication skills.
  • Previous experience as an AC Tech is highly desirable.

The Hiring Process

At this time all interviews for 2012-2013 have been filled. For more information about working as a Sys Op, contact Isaac Overcast at extension 6226.