Difference between revisions of "Computer Center Jobs"

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==Academic Computing Center Staff==
 
==Academic Computing Center Staff==
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Working at the Computer Center may be the best student job on campus! Computer Center student employees work in a busy environment, supporting academic pursuits of the campus community, while gaining valuable, hands-on experience.
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==AC Tech==
 
==AC Tech==
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'''These are the friendly folks who work at the front desk of the Computer Center. In addition to helping anyone and everyone who walks up to the desk with a question, AC Techs provide support to the full-time staff of Academic Technologies.'''
  
===The Hiring Process===
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We're looking for students with very strong communication and collaboration skills. Job-related experience working with people is highly desirable.  Along those lines, some personal traits that we are looking for are maturity, willingness to learn new things, and an ability to flourish as part of a team.
We have completed Fall interviews. For more information, contact Frank Barber: (360)-867-5064.
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===Application Instructions===
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Help fellow students and Evergreen Faculty by:
[[Media:ACTechApplication2011.pdf | Download an application]] or pick one up at the Computer Center front desk.
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*Responding to a wide range of account problems and software questions
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*Providing technical assistance at the Computer Center, by email, and over the phone
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*Fielding campus wide technical support requests via our ticketing system
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*Keeping our printers running and stocked with delicious paper
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*Managing reservations for our computer classrooms
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*Assisting Academic Technologies staff as they support educational use of applications and online tools.
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*Transferring issues to full time staff in Computing & Communications and other College departments.
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<br>
  
===Job Description===
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Our major hiring each year is completed in Spring for the following Fall quarter. Our [https://sites.evergreen.edu/acadtech/computer-center-tech-application/ application] is available online.  
*Provide college-wide technical support through phone, email and in person by:
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For more information, contact the Computer Center Help Desk at (360)-867-6227 and ask to speak with a manager.
**Answering a wide range of technical questions,
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**Performing technical triage on-site and via phone,
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**Troubleshooting and resolving technical issues ranging from the routine, to the obscure, to the sublime
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*Perform organizational tasks necessary to keep the Center running smoothly.
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*Conduct technical/organizational project work when time permits
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===Why would you want to work in the Computer Center?===
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Working at the Computer Center may be the best student job on campus! Why? Because you make a difference! You help other students get their work done. You may leave work tired but you’ll always leave work knowing that you made a difference. Plus, you get a chance to learn about technology on the job, while on shift and through weekly training sessions.
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===Work Study or Institutional===
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*Students with or without a work study award are encouraged to apply.
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===What Are We Looking for?===
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*What we're looking for in the successful applicant is a strong combination of technical skills, people skills, and organizational skills.  Along those lines, some personal traits that we are looking for are...  
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*Curiosity and a willingness to learn new things
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*Maturity
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*Ability to take on increasing responsibility
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*Ability to cooperate, collaborate and desire to work as part of a team
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*Strong people and communication skills. Job-related experience working with people is highly desirable.
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===Educational Component===
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*Get a chance to learn about technology on the job, while on shift and through  training sessions.
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===Are there possibilities for advancement?===
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After you've been an AC Tech for a year, you're eligible to become a Senior member of our staff.  We may be providing additional growth opportunities during 2011-2012.
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==Sys Op==
 
==Sys Op==
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*Previous experience as an AC Tech is highly desirable.
 
*Previous experience as an AC Tech is highly desirable.
  
===The Hiring Process===
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[[Category:Computer Center]]
  
 
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  [[category:Tech Jobs]]
At this time all interviews for 2011-2012 have been filled.
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''For more information about working as a Sys Op, contact Isaac Overcast at extension 6226.''
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[[Category:Computer Center]]
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Latest revision as of 12:15, 20 June 2017


Academic Computing Center Staff

Working at the Computer Center may be the best student job on campus! Computer Center student employees work in a busy environment, supporting academic pursuits of the campus community, while gaining valuable, hands-on experience.

AC Tech

These are the friendly folks who work at the front desk of the Computer Center. In addition to helping anyone and everyone who walks up to the desk with a question, AC Techs provide support to the full-time staff of Academic Technologies.

We're looking for students with very strong communication and collaboration skills. Job-related experience working with people is highly desirable. Along those lines, some personal traits that we are looking for are maturity, willingness to learn new things, and an ability to flourish as part of a team.

Help fellow students and Evergreen Faculty by:

  • Responding to a wide range of account problems and software questions
  • Providing technical assistance at the Computer Center, by email, and over the phone
  • Fielding campus wide technical support requests via our ticketing system
  • Keeping our printers running and stocked with delicious paper
  • Managing reservations for our computer classrooms
  • Assisting Academic Technologies staff as they support educational use of applications and online tools.
  • Transferring issues to full time staff in Computing & Communications and other College departments.


Our major hiring each year is completed in Spring for the following Fall quarter. Our application is available online. For more information, contact the Computer Center Help Desk at (360)-867-6227 and ask to speak with a manager.

Sys Op

Job Description

Troubleshoot Windows and Macintosh systems in the Computer Center. Perform system maintenance tasks, including hardware and software installation and configuration. Correct problems with various academic applications, utilities, and system files. Provide technical assistance to AC Techs, possibly including workshops or tutoring. Perform operator duties for academic servers. Write documentation. Perform related duties as required. May be required to work flexible hours.

Skills/Qualifications

Applicants should have:

  • Considerable experience with computers, including Windows, *NIX, and/or Macintosh OS X operating systems.
  • Ability to perform hardware maintenance, including installation, troubleshooting and component cleaning.
  • Ability to identify problems with hardware and software, diagnose and take steps to resolve.
  • Ability to create and modify script files for various systems (Windows batch files, *NIX shell scripts, AppleScript). * Applicants should possess a willingness to learn, be mature, responsible, able to cooperate, and have strong people and communication skills.
  • Previous experience as an AC Tech is highly desirable.