Difference between revisions of "Computer Center Jobs"

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==Computer Center Consultant==
 
  
===Job Description===
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==Academic Computing Center Staff==
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Working at the Computer Center may be the best student job on campus! Computer Center student employees work in a busy environment, supporting academic pursuits of the campus community, while gaining valuable, hands-on experience.
  
Provides courteous and knowledgeable assistance to users of the Computer Center. Monitors the Computer Center, maintaining orderly conduct and enforcing policies. Performs general maintenance or clean-up tasks in the Center. Attendance at orientation and at weekly meetings and training sessions is required. Responsible for learning to use and troubleshoot the software available in the Computer Center -- Consultant I's are expected to develop skills of a Consultant II within one academic year.
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==AC Tech==
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'''These are the friendly folks who work at the front desk of the Computer Center. In addition to helping anyone and everyone who walks up to the desk with a question, AC Techs provide support to the full-time staff of Academic Technologies.'''
  
===Skills/Qualifications===
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We're looking for students with very strong communication and collaboration skills. Job-related experience working with people is highly desirable.  Along those lines, some personal traits that we are looking for are maturity, willingness to learn new things, and an ability to flourish as part of a team.
  
*Willingness to learn
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Help fellow students and Evergreen Faculty by:
*Maturity
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*Responding to a wide range of account problems and software questions
*Responsibility
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*Providing technical assistance at the Computer Center, by email, and over the phone
*Ability to cooperate and work as part of a team
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*Fielding campus wide technical support requests via our ticketing system
*Strong people and communication skills.  
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*Keeping our printers running and stocked with delicious paper
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*Managing reservations for our computer classrooms
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*Assisting Academic Technologies staff as they support educational use of applications and online tools.
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*Transferring issues to full time staff in Computing & Communications and other College departments.
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<br>
  
Job-related experience working with people is highly desirable. Prior familiarity with computing is highly desirable, but students with little experience are also encouraged to apply.
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Our major hiring each year is completed in Spring for the following Fall quarter. Our [https://sites.evergreen.edu/acadtech/computer-center-tech-application/ application] is available online.
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For more information, contact the Computer Center Help Desk at (360)-867-6227 and ask to speak with a manager.
  
===The Hiring Process===
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==Sys Op==
Student Computer Center Consultants are hired during Orientation Week. Applications will be available in the Computer Center starting in September. Interviews occur later in the month, and new consultants are hired the Friday prior to Orientation week. You do not need to have work study for this position, but work study students are certainly welcome too.
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''For more  information about working in the computer center, drop by or contact John McGee at extension 6108.''
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==Technical Consultant==
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===Job Description===
 
===Job Description===
  
Troubleshoot Windows and Macintosh systems in the Computer Center.  Perform system maintenance tasks, including hardware and software installation and configuration.  Correct problems with various academic applications, utilities, and system files.  Provide technical assistance to Consultants, possibly including workshops or tutoring. Perform operator duties for academic servers. Write documentation.  Perform related duties as required.  May be required to work flexible hours.
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Troubleshoot Windows and Macintosh systems in the Computer Center.  Perform system maintenance tasks, including hardware and software installation and configuration.  Correct problems with various academic applications, utilities, and system files.  Provide technical assistance to AC Techs, possibly including workshops or tutoring. Perform operator duties for academic servers. Write documentation.  Perform related duties as required.  May be required to work flexible hours.
  
 
===Skills/Qualifications===
 
===Skills/Qualifications===
 
Applicants should have:  
 
Applicants should have:  
* considerable experience with computers, including Windows, *NIX, and/or Macintosh OS X operating systems.   
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* Considerable experience with computers, including Windows, *NIX, and/or Macintosh OS X operating systems.   
 
* Ability to perform hardware maintenance, including installation, troubleshooting and component cleaning.   
 
* Ability to perform hardware maintenance, including installation, troubleshooting and component cleaning.   
 
* Ability to identify problems with hardware and software, diagnose and take steps to resolve.   
 
* Ability to identify problems with hardware and software, diagnose and take steps to resolve.   
 
* Ability to create and modify script files for various systems (Windows batch files, *NIX shell scripts, AppleScript).  * Applicants should possess a willingness to learn, be mature, responsible, able to cooperate, and have strong people and communication skills.   
 
* Ability to create and modify script files for various systems (Windows batch files, *NIX shell scripts, AppleScript).  * Applicants should possess a willingness to learn, be mature, responsible, able to cooperate, and have strong people and communication skills.   
*Previous experience as a Computer Center Consultant is highly desirable.
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*Previous experience as an AC Tech is highly desirable.
  
===The Hiring Process===
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[[Category:Computer Center]]
Computer Center Technical Consultants are hired during Orientation Week. Applications will be available in the Computer Center starting in September. Interviews occur later in the month, and new TechCons are hired the Friday prior to Orientation week.
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''For more information about working as a technical consultant, contact Scott Orr at extension 6403.''
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  [[category:Tech Jobs]]
 
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==ACC Technical Consultant==
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[[Category:Computer Center]]
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Latest revision as of 13:15, 20 June 2017


Academic Computing Center Staff

Working at the Computer Center may be the best student job on campus! Computer Center student employees work in a busy environment, supporting academic pursuits of the campus community, while gaining valuable, hands-on experience.

AC Tech

These are the friendly folks who work at the front desk of the Computer Center. In addition to helping anyone and everyone who walks up to the desk with a question, AC Techs provide support to the full-time staff of Academic Technologies.

We're looking for students with very strong communication and collaboration skills. Job-related experience working with people is highly desirable. Along those lines, some personal traits that we are looking for are maturity, willingness to learn new things, and an ability to flourish as part of a team.

Help fellow students and Evergreen Faculty by:

  • Responding to a wide range of account problems and software questions
  • Providing technical assistance at the Computer Center, by email, and over the phone
  • Fielding campus wide technical support requests via our ticketing system
  • Keeping our printers running and stocked with delicious paper
  • Managing reservations for our computer classrooms
  • Assisting Academic Technologies staff as they support educational use of applications and online tools.
  • Transferring issues to full time staff in Computing & Communications and other College departments.


Our major hiring each year is completed in Spring for the following Fall quarter. Our application is available online. For more information, contact the Computer Center Help Desk at (360)-867-6227 and ask to speak with a manager.

Sys Op

Job Description

Troubleshoot Windows and Macintosh systems in the Computer Center. Perform system maintenance tasks, including hardware and software installation and configuration. Correct problems with various academic applications, utilities, and system files. Provide technical assistance to AC Techs, possibly including workshops or tutoring. Perform operator duties for academic servers. Write documentation. Perform related duties as required. May be required to work flexible hours.

Skills/Qualifications

Applicants should have:

  • Considerable experience with computers, including Windows, *NIX, and/or Macintosh OS X operating systems.
  • Ability to perform hardware maintenance, including installation, troubleshooting and component cleaning.
  • Ability to identify problems with hardware and software, diagnose and take steps to resolve.
  • Ability to create and modify script files for various systems (Windows batch files, *NIX shell scripts, AppleScript). * Applicants should possess a willingness to learn, be mature, responsible, able to cooperate, and have strong people and communication skills.
  • Previous experience as an AC Tech is highly desirable.