Difference between revisions of "Contact Us"

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===Students===
 
===Students===
 
====General Technology Help====
 
====General Technology Help====
*'''In-person help''': go to the [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of the Library building
+
*'''[https://forms.office.com/r/THWprxEWrZ Submit a support request]''' to have your issue directed to the proper department
 +
*'''In-person help''': is '''currently available''' at the [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of Evans Hall (Floor 2 of the Library Building)
 +
*'''Fall 2023''' hours of operation:
 +
**Monday - Thursday: 9 AM - 8:30 PM
 +
**Friday: 9 AM - 6 PM
 +
**Saturday: 9 AM - 3 PM
 +
**Sunday: Closed
 
*'''Call''' the student help desk at [tel:360-867-6231 (360) 867-6231]
 
*'''Call''' the student help desk at [tel:360-867-6231 (360) 867-6231]
*'''[https://help.evergreen.edu/ Submit a help ticket]''' to have your issue directed to the proper department
+
 
 
====Scientific Computing====
 
====Scientific Computing====
 
*'''In-person help''': contact the [[CAL]] in person on the first floor of Lab II
 
*'''In-person help''': contact the [[CAL]] in person on the first floor of Lab II
 
*'''Call''' us at [tel:360-867-6426 (360) 867-6426]
 
*'''Call''' us at [tel:360-867-6426 (360) 867-6426]
====Electronic Media Work====
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====Electronic Media====
'''In-person help''' is available at the [http://www.evergreen.edu/electronicmedia/multimedialab MultiMedia Lab] located on the first floor of the Library building.
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*'''In-person help''' is available at the [http://www.evergreen.edu/electronicmedia/multimedialab MultiMedia Lab] located on the first floor of Evans Hall.
 
+
  
 
===Faculty & Staff===
 
===Faculty & Staff===
 
====General Technology Help====
 
====General Technology Help====
 +
*'''[https://forms.office.com/r/N978eF6R9h Submit a help ticket]''' to have your issue directed to the proper department
 +
*'''In-person help''': go to the Technology Support Center on the main floor of Evans Hall in room 2604
 
*'''Call''' the [[Faculty and Staff Technology Support|Technology Support Center]] at [tel:360-867-6627 (360) 867-6627]
 
*'''Call''' the [[Faculty and Staff Technology Support|Technology Support Center]] at [tel:360-867-6627 (360) 867-6627]
*'''[https://help.evergreen.edu Submit a help ticket]''' to have your issue directed to the proper department
 
  
====Media Classroom Support====
+
==== Event and Audio/Video Recording Support ====
*'''[https://forms.evergreen.edu/classroom-support Submit a Help Request]''' to Media Services
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*[https://www.evergreen.edu/electronicmedia/production-request-form '''Submit a Production Request'''] to Electronic Media for documentation, PA system support, and other media-related production needs.
*'''Call''' [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] at [tel:360-867-6270 (360) 867-6270]
+
  
 +
==== Media Classroom Support ====
 +
*'''Call''' [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] at [tel:360-867-6270 (360) 867-6270]
  
 
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Latest revision as of 17:37, 4 December 2023

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Additional ways to get help ...


Students

General Technology Help

  • Submit a support request to have your issue directed to the proper department
  • In-person help: is currently available at the Academic Computing Center on the main floor of Evans Hall (Floor 2 of the Library Building)
  • Fall 2023 hours of operation:
    • Monday - Thursday: 9 AM - 8:30 PM
    • Friday: 9 AM - 6 PM
    • Saturday: 9 AM - 3 PM
    • Sunday: Closed
  • Call the student help desk at (360) 867-6231

Scientific Computing

  • In-person help: contact the CAL in person on the first floor of Lab II
  • Call us at (360) 867-6426

Electronic Media

  • In-person help is available at the MultiMedia Lab located on the first floor of Evans Hall.

Faculty & Staff

General Technology Help

Event and Audio/Video Recording Support

Media Classroom Support