Difference between revisions of "Email Help"

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[[File:e-mail-icon.jpg ‎ |left|75px]]Evergreen email is the official method the college uses to communicate with students.  Evergreen uses Microsoft Exchange to provide email services to students faculty and staff. There are also special email lists (Tesctalk, Tesccrier) you can subscribe to that pertain to events or discussions within the community.
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[[File:Exchange-online.png|left|50px]] Evergreen provides email and calendaring services to students, faculty and staff using Microsoft Exchange Online. Evergreen email is the official method the college uses to communicate with students.
 
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===Accessing your email===
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====Web Browser====
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[[File:Webmail login.png|200px|right]]
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*Go to '''[https://office.com office.com]''' to access your email and all of your Office 365 applications online
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*Log in with your My Evergreen account (username@evergreen.edu)
  
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'''How do I access my site?:'''
 
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Faculty and students can get to their Moodle site by logging into '''https://my.evergreen.edu''' and clicking on the Program Website link on the right hand side.  Remember, not all faculty choose to use Moodle so if you don't see a site listed, check with your faculty.
 
  
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'''How do I get more help?:'''
 
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If you are a faculty or student and you have questions or problems with Moodle,  send a message to [http://rails.evergreen.edu/contact/?site=ac-computing-help&recipient=acadcomphelp&tt=true&subject=Email%20from%20the%20Help%20Wiki%20Moodle%20Pages  Academic Computing] or call the Computer Center at 360-867-6227 during operating hours.
 
  
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====Desktop App====
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*[https://support.office.com/en-us/article/video-add-email-accounts-on-a-mac-37cf645f-0f81-4e88-b5e1-bfe4b20b9b00?wt.mc_id=otc_outlook Configure Outlook for Mac]
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*[https://support.office.com/en-us/article/video-add-an-outlook-com-or-office-365-account-7c031aff-0ceb-435a-ada9-a389cfc8ddca?ui=en-US&rs=en-US&ad=US Configure Outlook for Windows]
  
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===Top Student Pages===
 
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*[[Student_Startup_Guide| Student Startup Guide]]
 
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*[[Customize_Content_Blocks|Customizing Moodle]]
 
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*[[Add_a_Profile_Picture|Adding a Profile Picture]]
 
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*[[Student_Startup_Guide/Enrollment_Questions|Troubleshooting Access Problems]]
 
  
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===Top Faculty Pages===
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====Mobile App====
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*'''[[What is new in Moodle 2|What is new in Moodle 2?]]'''
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<i> It is recommended that you use Microsoft's mobile Outlook App.</i>
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*'''[[Faculty_Moodle_Tutorial|Faculty Moodle Tutorial]]'''
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*[https://support.office.com/en-us/article/set-up-email-in-outlook-for-ios-mobile-app-b2de2161-cc1d-49ef-9ef9-81acd1c8e234?ui=en-US&rs=en-US&ad=US Configure Outlook app for IOS]
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*[[Course_Availability|Making Your Site Available]]
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*[https://support.office.com/en-us/article/set-up-email-in-the-outlook-for-android-app-886db551-8dfa-4fd5-b835-f8e532091872?ui=en-US&rs=en-US&ad=US Configure Outlook app for Android]
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*[[Enrollment|How Enrollment Works]]
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*[https://support.office.com/en-us/article/set-up-email-using-the-ios-mail-app-7e5b180f-bc8f-45cc-8da1-5cefc1e633d1?ui=en-US&rs=en-US&ad=US Configure mail on IOS devices]
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*[[Adding_Students|Adding Students]]
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*[https://support.office.com/en-us/article/set-up-email-in-android-email-app-71147974-7aca-491b-978a-ab15e360434c?ui=en-US&rs=en-US&ad=US Configure mail on Android devices]
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*[[Removing_a_Participant|Removing Students]]
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*[[Add_Support_Staff|Adding Support Staff]]
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====Features====
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*Mailbox Size: 100GB
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*Maximum Attachment Size: 50MB (includes messages)
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*Access to Evergreen email through webmail, desktop clients or mobile devices
  
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====Helpful Articles====
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*[https://support.office.com/en-us/article/create-reply-to-or-forward-email-messages-in-outlook-on-the-web-ecafbc06-e812-4b9e-a7af-5074a9c7abd0 Create, reply to, or forward email messages in Outlook on the web]
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===All Moodle Articles===
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*[https://support.office.com/en-us/article/outlook-training-8a5b816d-9052-4190-a5eb-494512343cca?wt.mc_id=otc_home Outlook Tips & Tricks]
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<categorytree mode=pages>Moodle</categorytree>
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*[https://support.office.com/en-us/article/change-the-look-of-your-mailbox-in-outlook-com-and-the-new-outlook-on-the-web-b41c2ecb-f23c-42b3-b7f8-659646d5e58c?redirectSourcePath=%252fen-us%252farticle%252fpersonalize-your-new-mail-experience-in-outlook-on-the-web-b5eaf108-0a37-4750-ae79-24087eecde77&ui=en-US&rs=en-US&ad=US Change the look of your mailbox in Outlook.com and the new Outlook on the web]
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*[https://support.office.com/en-us/article/use-inbox-rules-in-outlook-on-the-web-8400435c-f14e-4272-9004-1548bb1848f2 Use inbox rules in Outlook on the web]
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*[https://support.office.com/en-us/article/filter-junk-email-and-spam-in-outlook-on-the-web-db786e79-54e2-40cc-904f-d89d57b7f41d Filter junk email and spam in Outlook on the web]
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*[https://support.office.com/en-us/article/optimize-the-outlook-mobile-app-for-your-ios-or-android-phone-de075b19-b73c-4d8a-841b-459982c7e890 Optimize the Outlook mobile app for your iOS or Android phone]
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* [https://support.office.com/en-us/article/open-and-use-a-shared-mailbox-in-outlook-d94a8e9e-21f1-4240-808b-de9c9c088afd Open and use a shared mailbox in Outlook]
  
  
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=====Having trouble setting up your mail client?=====
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{{GetHelp}}
  
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{{EmailSideBar}}
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{{M365 Help}}
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{{GetHelp}}
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[[Category:Email]]
 
[[Category:Email]]

Latest revision as of 12:51, 28 December 2023


Exchange-online.png
Evergreen provides email and calendaring services to students, faculty and staff using Microsoft Exchange Online. Evergreen email is the official method the college uses to communicate with students.

Accessing your email

Web Browser

Webmail login.png
  • Go to office.com to access your email and all of your Office 365 applications online
  • Log in with your My Evergreen account (username@evergreen.edu)


Desktop App


Mobile App

It is recommended that you use Microsoft's mobile Outlook App.

Features

  • Mailbox Size: 100GB
  • Maximum Attachment Size: 50MB (includes messages)
  • Access to Evergreen email through webmail, desktop clients or mobile devices

Helpful Articles


Having trouble setting up your mail client?

Get Help

Support-green.svg

Submit a technology support request

No account or having problems logging in?
Request help as a guest

Configuration Instructions
Microsoft PNG5.png

Microsoft 365 Help

Get Help

Support-green.svg

Submit a technology support request

No account or having problems logging in?
Request help as a guest


Retrieved from "http://helpwiki.evergreen.edu/wiki/index.php?title=Email_Help&oldid=45073"

The Evergreen State College