Difference between revisions of "Faculty Technology Guide"

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==Who to call for Technology Help==
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==Who can I call for Technology Help==
 
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|Computer Hardware and Software Purchasing || [http://www.evergreen.edu/support/purchasing/home.htm Marshall Robinson, Buyer] @ ext. 5068, Ken Tabbutt, Dean (for funding) || Normal Business Hours || NA  
 
|Computer Hardware and Software Purchasing || [http://www.evergreen.edu/support/purchasing/home.htm Marshall Robinson, Buyer] @ ext. 5068, Ken Tabbutt, Dean (for funding) || Normal Business Hours || NA  
 
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|Portable AV Equipment Check-out and Use || [[http://www.evergreen.edu/media/ml | Media Loan]] @ ext. 6253 || Mon-Thu 8:30 - 7, Fri 8:30 - 8, Sat ??? || same
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|Portable AV Equipment Check-out and Use || [http://www.evergreen.edu/media/ml Media Loan] @ ext. 6253 || Mon-Thu 8:30 - 7, Fri 8:30 - 8, Sat ??? || same
 
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|GIS (geographic infromation systems) ||  ||    ||
 
|GIS (geographic infromation systems) ||  ||    ||
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|Computer Science Technology || Isaac Overcast @ ext. 6226 || Normal Business Hours ||  
 
|Computer Science Technology || Isaac Overcast @ ext. 6226 || Normal Business Hours ||  
 
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|Computer Hardware and Software Problems || [[http://www.evergreen.edu/support | TSS Help Desk]] @ ext. 6627, Barbara Caswell,TSS Supervisor @ ext. 6983 || Normal Business Hours || Limited assistance may be available from Beth Stinson @ ext. 5064 (evenings and Saturdays)  
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|Computer Hardware and Software Problems || [http://www.evergreen.edu/support TSS Help Desk] @ ext. 6627, Barbara Caswell,TSS Supervisor @ ext. 6983 || Normal Business Hours || Limited assistance may be available from Beth Stinson @ ext. 5064 (evenings and Saturdays)  
 
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|Office Applications || [[http://www.evergreen.edu/support | TSS Help Desk]] || Normal Business Hours  || Support for Evening and Weekend classes is available for Beth Stinson @ ext. 5064
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|Office Applications || [http://www.evergreen.edu/support TSS Help Desk || Normal Business Hours  || Support for Evening and Weekend classes is available for Beth Stinson @ ext. 5064
 
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|Multi-Media Applications || [[http://www.evergreen.edu/media/em/ | Electronic Media Help Desk]] @ ext. 6270 or your [[http://www.evergreen.edu/academiccomputing/liaisons.htm |Academic Computing Liaisons]] ||  Normal Business Hours || Support for Evening and Weekend classes is available for Beth Stinson @ ext. 5064
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|Multi-Media Applications || [http://www.evergreen.edu/media/em/ Electronic Media Help Desk] @ ext. 6270 or your [[http://www.evergreen.edu/academiccomputing/liaisons.htm |Academic Computing Liaisons]] ||  Normal Business Hours || Support for Evening and Weekend classes is available for Beth Stinson @ ext. 5064
 
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|Web-based Teaching and Learning Tools || See your [[http://www.evergreen.edu/academiccomputing/liaisons.htm |Academic Computing Liaisons]] || Normal Business Hours || Support for Evening and Weekend classes is available for Beth Stinson @ ext. 5064  ||
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|Web-based Teaching and Learning Tools || See your [http://www.evergreen.edu/academiccomputing/liaisons.htm Academic Computing Liaisons]] || Normal Business Hours || Support for Evening and Weekend classes is available for Beth Stinson @ ext. 5064  ||
 
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|Banner Student Record System || Fletcher Ward @ ext. 5184 || Normal Business Hours ||  
 
|Banner Student Record System || Fletcher Ward @ ext. 5184 || Normal Business Hours ||  
 
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|Workshops for your Classes || *General Computing: contact your [[http://www.evergreen.edu/academiccomputing/liaisons.htm |Academic Computing Liaisons]] * Media/Multimedia: Stephanie Zorn @ ext. 6249 * Computer Science: Isaac Overcast @ ext. 6226 * Scientific Computing: Rip Heminway || Normal Business Hours || Support for Evening and Weekend classes is available from Beth Stinson @ ext. 5064
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|Workshops for your Classes || *General Computing: contact your [http://www.evergreen.edu/academiccomputing/liaisons.htm Academic Computing Liaisons] * Media/Multimedia: Stephanie Zorn @ ext. 6249 * Computer Science: Isaac Overcast @ ext. 6226 * Scientific Computing: Rip Heminway || Normal Business Hours || Support for Evening and Weekend classes is available from Beth Stinson @ ext. 5064
 
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|Help Learning New Software || *General Computing: contact your [[http://www.evergreen.edu/academiccomputing/liaisons.htm |Academic Computing Liaisons]] * Media/Multimedia: Stephanie Zorn @ ext. 6249 * Computer Science: Isaac Overcast @ ext. 6226 * Scientific Computing: Rip Heminway || Normal Business Hours || Support for Evening and Weekend classes is available from Beth Stinson @ ext. 5064  
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|Help Learning New Software || *General Computing: contact your [http://www.evergreen.edu/academiccomputing/liaisons.htm Academic Computing Liaisons] * Media/Multimedia: Stephanie Zorn @ ext. 6249 * Computer Science: Isaac Overcast @ ext. 6226 * Scientific Computing: Rip Heminway || Normal Business Hours || Support for Evening and Weekend classes is available from Beth Stinson @ ext. 5064  
 
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|AV Classroom Use || See [[AV_Classrooms | AV Classrooms]] || Normal Business Hours || Aaron Kruse (ext 6842)Mon-Fri until 7pm, Sena Vergara Sat 8-5 (ext. 5517)
 
|AV Classroom Use || See [[AV_Classrooms | AV Classrooms]] || Normal Business Hours || Aaron Kruse (ext 6842)Mon-Fri until 7pm, Sena Vergara Sat 8-5 (ext. 5517)
 
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|Service Outages (e.g. web-based appliation problems, network failure, etc.( || [[http://www.evergreen.edu/support | TSS Help Desk]] || Normal Business Hours || Leave a message at the TSS Help Desk or contact Beth Stinson @ ext. 5064 ||  
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|Service Outages (e.g. web-based appliation problems, network failure, etc.( || [http://www.evergreen.edu/support TSS Help Desk] || Normal Business Hours || Leave a message at the TSS Help Desk or contact Beth Stinson @ ext. 5064 ||  
 
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|For more assistance figuring out who can help you: || Rob Rensel, Manager of Academic Computing @ ext. 6050|| Normal Business Hours ||
 
|For more assistance figuring out who can help you: || Rob Rensel, Manager of Academic Computing @ ext. 6050|| Normal Business Hours ||

Revision as of 14:11, 18 September 2006

Helpful information about IT tools and resources for Faculty, 2006-2007

What's New in Curricular IT?

  • New Teaching and Learning Tools - contact your Academic Computing Liaison to get started or for more information
    • Blogs - a personal journal that is frequently updated and intended for general public consumption. Blogs generally represent the personality of the author and allow others to post comments or critique.
    • Drupal – a great tool for creating curricular web-pages and online web-sites where the emphasis is on community interaction. Drupal is easy to use and allows you to focus on content rather than technology.
    • Wikis: Wikis are best when you’re focusing on group authoring of a piece of written work. (e.g. books, papers, documentation).
    • Moodle - Evergreen’s LMS (learning management system) similar to “Blackboard” that supports structured course-work with tools like assignments, quizzes, peer assessment, etc. Moodle is easy to use and has many powerful features designed to augment the classroom experience.
  • Other New Service or Tools??


Who can I call for Technology Help

What Who When After Hours
Computer Hardware and Software Purchasing Marshall Robinson, Buyer @ ext. 5068, Ken Tabbutt, Dean (for funding) Normal Business Hours NA
Portable AV Equipment Check-out and Use Media Loan @ ext. 6253 Mon-Thu 8:30 - 7, Fri 8:30 - 8, Sat ??? same
GIS (geographic infromation systems)
Computer Science Technology Isaac Overcast @ ext. 6226 Normal Business Hours
Computer Hardware and Software Problems TSS Help Desk @ ext. 6627, Barbara Caswell,TSS Supervisor @ ext. 6983 Normal Business Hours Limited assistance may be available from Beth Stinson @ ext. 5064 (evenings and Saturdays)
Office Applications [http://www.evergreen.edu/support TSS Help Desk Normal Business Hours Support for Evening and Weekend classes is available for Beth Stinson @ ext. 5064
Multi-Media Applications Electronic Media Help Desk @ ext. 6270 or your [|Academic Computing Liaisons] Normal Business Hours Support for Evening and Weekend classes is available for Beth Stinson @ ext. 5064
Web-based Teaching and Learning Tools See your Academic Computing Liaisons] Normal Business Hours Support for Evening and Weekend classes is available for Beth Stinson @ ext. 5064
Banner Student Record System Fletcher Ward @ ext. 5184 Normal Business Hours
Workshops for your Classes *General Computing: contact your Academic Computing Liaisons * Media/Multimedia: Stephanie Zorn @ ext. 6249 * Computer Science: Isaac Overcast @ ext. 6226 * Scientific Computing: Rip Heminway Normal Business Hours Support for Evening and Weekend classes is available from Beth Stinson @ ext. 5064
Help Learning New Software *General Computing: contact your Academic Computing Liaisons * Media/Multimedia: Stephanie Zorn @ ext. 6249 * Computer Science: Isaac Overcast @ ext. 6226 * Scientific Computing: Rip Heminway Normal Business Hours Support for Evening and Weekend classes is available from Beth Stinson @ ext. 5064
AV Classroom Use See AV Classrooms Normal Business Hours Aaron Kruse (ext 6842)Mon-Fri until 7pm, Sena Vergara Sat 8-5 (ext. 5517)
Service Outages (e.g. web-based appliation problems, network failure, etc.( TSS Help Desk Normal Business Hours Leave a message at the TSS Help Desk or contact Beth Stinson @ ext. 5064
For more assistance figuring out who can help you: Rob Rensel, Manager of Academic Computing @ ext. 6050 Normal Business Hours



How to Report Problems

Curricular Support Teams at Evergreen

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