Difference between revisions of "Faculty Technology Guide"

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'''There are many computing and technology resources available at Evergreen.  Hopefully we've captured the most frequently asked for topics, please send a comment if you think anything should be added to the list.'''
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'''There are many computing and technology resources available at Evergreen.  Although there are many areas of technology support and expertise, Client Services and [http://www.evergreen.edu/computing/academiccomp/home.htm Academic Computing] are your gateways to getting you started. '''
  
:*'''Desktop and Laptop Help''' - From Microsoft Office to Firefox, the Client Services Help Desk is your contact for all desktop support.  They can be reached M-F 8:00am-5:00pm at X6627 or via email at support@evergreen.edu.  
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====Client Services Help Desk====
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From telephones to Microsoft Office to email, the Client Services Help Desk is your contact for all desktop support and technical support.  They can be reached M-F 8:00am-5:00pm at X6627 or via email at support@evergreen.edu. The partial list below provides a snapshot of the most common support questions
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:*'''Email''' - How to connect on campus or off, and associated account issues
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:*'''Evergreen Account''' - Need help logging in?
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:*'''My.evergreen.edu'''
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:*'''Desktop and Laptop Help''' -
 
:*'''Telephones''' - Same as above, the help desk is the place to call if you have questions or problems with your office phone
 
:*'''Telephones''' - Same as above, the help desk is the place to call if you have questions or problems with your office phone
:*'''Curricular Resources''' - Academic Computing is your contact for technology in support of your class.  Every faculty has an AC liaison who can help you find or develop the technology solution that best matches your curricular needs.  Some of these are listed below, but if you have any questions that you can't find answers to, contact them.
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===='''Academic Computing'''====
::*[[Category:Moodle_for_Faculty | Moodle]] - Evergreen's Learning Management System
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Academic Computing is your contact for technology in support of your class.  Every faculty has a [http://www.evergreen.edu/computing/academiccomp/liaisons.htm liaison] from Academic Computing who can help you find or develop the technology solution that best matches your curricular needs.  Some of these are listed below, but if you have any questions that you can't find answers to, contact your liaison.
::*Computer labs and classrooms  
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:*'''[[:Category:Moodle_for_Faculty | Moodle]]''' - Evergreen's Learning Management System
::*
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:*'''[[:Computer_Labs_and_Classrooms | Computer labs and classrooms]]'''
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:*'''[[:Category:Curricular_Technologies | Other Curricular Technologies]]''' - From Blogs to Wikis, there are many other resources available for your teaching.
  
  
 
[[Category:Getting Help]]
 
[[Category:Getting Help]]
 
[[Category:Faculty]]
 
[[Category:Faculty]]

Revision as of 12:01, 11 June 2010

There are many computing and technology resources available at Evergreen. Although there are many areas of technology support and expertise, Client Services and Academic Computing are your gateways to getting you started.

Client Services Help Desk

From telephones to Microsoft Office to email, the Client Services Help Desk is your contact for all desktop support and technical support. They can be reached M-F 8:00am-5:00pm at X6627 or via email at support@evergreen.edu. The partial list below provides a snapshot of the most common support questions

  • Email - How to connect on campus or off, and associated account issues
  • Evergreen Account - Need help logging in?
  • My.evergreen.edu
  • Desktop and Laptop Help -
  • Telephones - Same as above, the help desk is the place to call if you have questions or problems with your office phone

Academic Computing

Academic Computing is your contact for technology in support of your class. Every faculty has a liaison from Academic Computing who can help you find or develop the technology solution that best matches your curricular needs. Some of these are listed below, but if you have any questions that you can't find answers to, contact your liaison.