Faculty Technology Guide

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Revision as of 15:01, 18 June 2010 by Worleyj (Talk | contribs) (Client Services Help Desk)

There are many computing and technology resources available at Evergreen. Although there are many areas of technology support and expertise not listed below, Client Services and Academic Computing are your gateways to getting started.

Client Services Help Desk

From telephones to Microsoft Office to email, the Client Services Help Desk is your contact for all desktop support and technical support. They can be reached M-F 8:00am-5:00pm at X6627 or via email at support@evergreen.edu. The partial list below provides a snapshot of common areas of support and links to associated online help.

  • Email - How to connect on campus or off, and associated account issues
  • Evergreen Account - Need help logging in? Here are the basics.
  • My.evergreen.edu - Your gateway into program budgets, enrollment information and much more.
  • Desktop and Laptop Help - The help desk is available to help you with your Evergreen-owned desktop or laptop, including assistance with installing/ troubleshooting software and/or hardware.
  • Telephones - Same as above, the help desk is the place to call if you have questions or problems with your office phone
  • Network file space - How to store and access your information on and off campus.

Academic Computing

Academic Computing is your contact for technology in support of your class. Every faculty has a liaison from Academic Computing who can help you find or develop the technology solution that best matches your curricular needs. Some of these are listed below with associated help resources, but if you have any questions that you can't find answers to, contact your liaison.