Difference between revisions of "Forgot My Password"

From Help Wiki
Line 15: Line 15:
  
 
If you are still having problems, follow one of the pathways below to speak with a real human;
 
If you are still having problems, follow one of the pathways below to speak with a real human;
:*Students
+
:*'''Students''': Account help is available in the [http://www.evergreen.edu/computing/academiccomp/home.htm Computer Center] in Lib 2600. They can also be contacted at 867-6231.
::Account help is available in the [http://www.evergreen.edu/computing/academiccomp/home.htm Computer Center] in Lib 2600. They can also be contacted at 867-6231.
+
:*'''Faculty & Staff''': Please contact Technical Support Services at 867-6627.
  
===Faculty & Staff===
+
:*'''Former Students''': You choose your own initial password at the time that you request your account ([https://my.evergreen.edu/public/user_request/ Former Student Login Account Request]). This initial password must be changed to a permanent password when you first login. If you forget this permanent password, you will need your student ID number as well as your login name to reset it. Please call Registration and Records at 360.867.6180 if you do not know your student ID. Evergreen stopped using Social Security numbers as student IDs in 2001, and all former students now have a non-SSN ID.
Please contact Technical Support Services at 867-6627.
+
 
+
===Former Students===
+
You choose your own initial password at the time that you request your account ([https://my.evergreen.edu/public/user_request/ Former Student Login Account Request]). This initial password must be changed to a permanent password when you first login. If you forget this permanent password, you will need your student ID number as well as your login name to reset it. Please call Registration and Records at 360.867.6180 if you do not know your student ID. Evergreen stopped using Social Security numbers as student IDs in 2001, and all former students now have a non-SSN ID.
+
  
  

Revision as of 16:05, 26 March 2010

Lock.png



If you've never logged in before, please see: Logging in for the First Time


How do I reset my password?

If you know your secret question you can reset your password yourself.

To setup or change your secret question login to my.evergreen.edu .

If you are still having problems, follow one of the pathways below to speak with a real human;

  • Students: Account help is available in the Computer Center in Lib 2600. They can also be contacted at 867-6231.
  • Faculty & Staff: Please contact Technical Support Services at 867-6627.
  • Former Students: You choose your own initial password at the time that you request your account (Former Student Login Account Request). This initial password must be changed to a permanent password when you first login. If you forget this permanent password, you will need your student ID number as well as your login name to reset it. Please call Registration and Records at 360.867.6180 if you do not know your student ID. Evergreen stopped using Social Security numbers as student IDs in 2001, and all former students now have a non-SSN ID.


<< back to Login Help