Difference between revisions of "Getting Software Help"

From Help Wiki
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; Faculty & Staff
 
; Faculty & Staff
Office
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Office applications, email - [http://www.evergreen.edu/support TSS Help Desk]
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Curricular applications - Academic Computing
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Scientific Applications -  The CAL
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{| class="wikitable"
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!width="150"|What
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!width="200"|Who
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!width="150"|When
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!width="200"|After Hours
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|-
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|GIS (geographic information systems) ||  ||    ||
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|-
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|Computer Science Technology || Isaac Overcast @ ext. 6226 || Normal Business Hours ||
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|-
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|General Software Problems || [http://www.evergreen.edu/support  TSS Help Desk] @ ext. 6627, Barbara Caswell,TSS Supervisor @ ext. 6983 || Normal Business Hours || Limited assistance may be available from Beth Stinson @ ext. 5064 (evenings and Saturdays)
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|-
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|Office Applications || [http://www.evergreen.edu/support TSS Help Desk] || Normal Business Hours  || Support for Evening and Weekend classes is available for Beth Stinson @ ext. 5064
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|-
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|Multi-Media Applications || [http://www.evergreen.edu/media/em/ Electronic Media Help Desk] @ ext. 6270 or your [http://www.evergreen.edu/academiccomputing/liaisons.htm Academic Computing Liaisons] ||  Normal Business Hours || Support for Evening and Weekend classes is available for Beth Stinson @ ext. 5064
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|-
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|Web-based Teaching and Learning Tools || See your [http://www.evergreen.edu/academiccomputing/liaisons.htm Academic Computing Liaisons] || Normal Business Hours || Support for Evening and Weekend classes is available for Beth Stinson @ ext. 5064  ||
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|-
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|Banner Student Record System || Fletcher Ward @ ext. 5184 || Normal Business Hours ||
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|-
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|Workshops for your Classes || *General Computing: contact your [http://www.evergreen.edu/academiccomputing/liaisons.htm Academic Computing Liaisons] * Media/Multimedia: Stephanie Zorn @ ext. 6249 * Computer Science: Isaac Overcast @ ext. 6226 * Scientific Computing: Gregory Stewart || Normal Business Hours || Support for Evening and Weekend classes is available from Beth Stinson @ ext. 5064
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|-
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|Help Learning New Software || *General Computing: contact your [http://www.evergreen.edu/academiccomputing/liaisons.htm Academic Computing Liaisons] * Media/Multimedia: Stephanie Zorn @ ext. 6249 * Computer Science: Isaac Overcast @ ext. 6226 * Scientific Computing: Gregory Stewart || Normal Business Hours || Support for Evening and Weekend classes is available from Beth Stinson @ ext. 5064
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|}
  
 
[[Category:Software Help]]
 
[[Category:Software Help]]

Revision as of 10:13, 7 June 2007

Students

In-person help with software applications can be found at various locations on campus.

  • The Computer Center
  • The CAL (Scientific Computing)
  • The Multimedia Lab
  • ResNet for residential students
  • The Digital Imaging Studio


Faculty & Staff

Office applications, email - TSS Help Desk Curricular applications - Academic Computing Scientific Applications - The CAL


What Who When After Hours
GIS (geographic information systems)
Computer Science Technology Isaac Overcast @ ext. 6226 Normal Business Hours
General Software Problems TSS Help Desk @ ext. 6627, Barbara Caswell,TSS Supervisor @ ext. 6983 Normal Business Hours Limited assistance may be available from Beth Stinson @ ext. 5064 (evenings and Saturdays)
Office Applications TSS Help Desk Normal Business Hours Support for Evening and Weekend classes is available for Beth Stinson @ ext. 5064
Multi-Media Applications Electronic Media Help Desk @ ext. 6270 or your Academic Computing Liaisons Normal Business Hours Support for Evening and Weekend classes is available for Beth Stinson @ ext. 5064
Web-based Teaching and Learning Tools See your Academic Computing Liaisons Normal Business Hours Support for Evening and Weekend classes is available for Beth Stinson @ ext. 5064
Banner Student Record System Fletcher Ward @ ext. 5184 Normal Business Hours
Workshops for your Classes *General Computing: contact your Academic Computing Liaisons * Media/Multimedia: Stephanie Zorn @ ext. 6249 * Computer Science: Isaac Overcast @ ext. 6226 * Scientific Computing: Gregory Stewart Normal Business Hours Support for Evening and Weekend classes is available from Beth Stinson @ ext. 5064
Help Learning New Software *General Computing: contact your Academic Computing Liaisons * Media/Multimedia: Stephanie Zorn @ ext. 6249 * Computer Science: Isaac Overcast @ ext. 6226 * Scientific Computing: Gregory Stewart Normal Business Hours Support for Evening and Weekend classes is available from Beth Stinson @ ext. 5064