Difference between revisions of "How to Open Shared Inbox - Windows"

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===Accessing Outlook via the Windows Desktop App===
 
===Accessing Outlook via the Windows Desktop App===
# '''Open Outlook.''' If this is your first time opening the application, you may need to sign in with your my.evergreen credentials.
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# '''Open Outlook.''' If this is your first time opening the application, you may need to sign in with your my.evergreen credentials. <br/> <br/>
# '''Click 'File' ''' In the top left corner. This will open a menu. <br /> [[File:Shared_Inbox_Windows_step2.png|500px]]
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# '''Click 'File' ''' In the top left corner. This will open a menu. <br /> [[File:Shared_Inbox_Windows_step2.png|500px|center]] <br/> <br/>
# '''Select the box labeled 'Account Settings' ''' to open the dropdown menu. <br /> [[FIle:Shared_Inbox_Windows_Step3.png|500px]]
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# '''Select the box labeled 'Account Settings' ''' to open the dropdown menu. <br /> [[FIle:Shared_Inbox_Windows_Step3.png|500px|center]] <br/> <br/>
# '''Select 'Account Settings' from the menu. This will open the Account Settings menu. <br /> [[File:Shared_Inbox_Windows_Step4.png|500px]]
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# '''Select 'Account Settings' from the menu. This will open the Account Settings menu. <br /> [[File:Shared_Inbox_Windows_Step4.png|500px|center]] <br/> <br/>
# '''Click on your Evergreen email address''' to select it from the list. Then, click 'Change'. <br /> [[File:Shared_Inbox_Windows_Step5.png|500px]]
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# '''Click on your Evergreen email address''' to select it from the list. Then, click 'Change'. <br /> [[File:Shared_Inbox_Windows_Step5.png|500px|center]] <br/> <br/>
# '''Click 'More Settings' '''in the bottom left corner. <br /> [[File:Shared_Inbox_Windows_Step6.png]]
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# '''Click 'More Settings' '''in the bottom left corner. <br /> [[File:Shared_Inbox_Windows_Step6.png|500px|center]] <br/> <br/>
# ''Click the 'Advanced' tab''' at the top. <br /> [[File:Shared_Inbox_Windows_Step7.png|500px]]
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# '''Click the 'Advanced' tab' ''' at the top. <br /> [[File:Shared_Inbox_Windows_Step7.png|500px|center]] <br/> <br/>
# '''Click the 'Add' button''' on the right. <br /> [[File:Shared_Inbox_Windows_Step8.png|500px]]  
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# '''Click the 'Add' button''' on the right. <br /> [[File:Shared_Inbox_Windows_Step8.png|500px|center]] <br/> <br/>
# '''Enter your shared inbox address.''' Type in the email address of the shared inbox you are trying to access. Remember to include "@evergreen.edu". <br /> [[File:Shared_Inbox_Windows_Step9.png|500px]]
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# '''Enter your shared inbox address.''' Type in the email address of the shared inbox you are trying to access. Remember to include "@evergreen.edu". <br /> [[File:Shared_Inbox_Windows_Step9.png|500px|center]] <br/> <br/>
# '''Select 'Ok', then 'Ok' '''again.
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# '''Select 'Ok', then 'Ok' '''again. <br/> <br/>
# '''Exit the windows''' by clicking 'Next' then 'Finish' then 'Close'.
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# '''Exit the windows''' by clicking 'Next' then 'Finish' then 'Close'. <br/> <br/>
# '''Verify the inbox opened.''' On the left of your Outlook window in your navigation pane, the shared inbox should be listed under your regular inbox. Click on the inbox name to access.<br /> [[File:Shared_Inbox_Windows_Step12.png|500px]]
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# '''Verify the inbox opened.''' On the left of your Outlook window in your navigation pane, the shared inbox should be listed under your regular inbox. Click on the inbox name to access.<br /> [[File:Shared_Inbox_Windows_Step12.png|500px|center]] <br/> <br/>
  
====Still Need Help?====
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<div class="container-fluid">
<p> If you’ve followed this guide but can’t get your shared inbox open in your browser, reach out to support@evergreen.edu or submit a help ticket at help.evergreen.edu </p>
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<div class="row">
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<div class="col-md-8">
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<div class="lead">
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===Still Need Help?===
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</div>
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<p>If you’ve followed this guide but have further questions, reach out to support@evergreen.edu or submit a help ticket at [http://helpwiki.evergreen.edu  helpwiki.evergreen.edu]</p>
  
 
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[[Category:Email]]
 
[[Category:Email]]

Latest revision as of 13:46, 23 March 2023

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It's common for teams and departments on campus to manage a shared inbox together. If you’ve been added to a shared inbox, you can open the inbox through your outlook email with Evergreen.

Accessing Outlook via the Windows Desktop App

  1. Open Outlook. If this is your first time opening the application, you may need to sign in with your my.evergreen credentials.

  2. Click 'File' In the top left corner. This will open a menu.
    Shared Inbox Windows step2.png


  3. Select the box labeled 'Account Settings' to open the dropdown menu.
    Shared Inbox Windows Step3.png


  4. Select 'Account Settings' from the menu. This will open the Account Settings menu.
    Shared Inbox Windows Step4.png


  5. Click on your Evergreen email address to select it from the list. Then, click 'Change'.
    Shared Inbox Windows Step5.png


  6. Click 'More Settings' in the bottom left corner.
    Shared Inbox Windows Step6.png


  7. Click the 'Advanced' tab' at the top.
    Shared Inbox Windows Step7.png


  8. Click the 'Add' button on the right.
    Shared Inbox Windows Step8.png


  9. Enter your shared inbox address. Type in the email address of the shared inbox you are trying to access. Remember to include "@evergreen.edu".
    Shared Inbox Windows Step9.png


  10. Select 'Ok', then 'Ok' again.

  11. Exit the windows by clicking 'Next' then 'Finish' then 'Close'.

  12. Verify the inbox opened. On the left of your Outlook window in your navigation pane, the shared inbox should be listed under your regular inbox. Click on the inbox name to access.
    Shared Inbox Windows Step12.png


Still Need Help?

If you’ve followed this guide but have further questions, reach out to support@evergreen.edu or submit a help ticket at helpwiki.evergreen.edu


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