How to Open a Shared Inbox

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It's common for teams and departments on campus to manage a shared inbox together. If you’ve been added to a shared inbox, you can open the inbox through your outlook email with evergreen.

Accessing Outlook via the IOS Application:

  1. Open the Outlook IOS app and sign into your Evergreen account.
  2. Open the Profile Menu. In the top left corner, click on your profile picture. This will open a menu.
    Shared Inbox IOS Step2.png
    • TIP: Your profile pic may be a large colored circle with you account initials on it if a picture has not been set.
  3. Tap the gear icon in the bottom left to open the settings menu.
    Shared Inbox IOS step3.PNG
  4. Tap "Add Mail Account". This will open a small menu at the bottom of the screen.
    Shared Inbox IOS Step4.PNG
  5. Tap "Add Shared Mailbox".
    Shared Inbox IOS step5.png
  6. Enter your shared inbox address. Type in the email address for the shared inbox you need to open. Then tap the "Add Shared Mailbox" button below it.
    Shared Inbox IOS step6.png
  7. Verify the inbox has been added by clicking the profile picture at the top left. You should now have an additional profile icon listed below your own.
    Shared Inbox IOS Step7.png

Still Need Help?

If you’ve followed this guide but can’t get your shared inbox open in your browser, reach out to or submit a help ticket at

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