Difference between revisions of "How to Submit a Help Request"

From Help Wiki
m
m
Line 12: Line 12:
  
 
'''I can't log in or don't have an account'''
 
'''I can't log in or don't have an account'''
Use the Guest help Request form, support staff will follow-up with you within one business day. Please make sure to include an email address and/or phone number where the staff member can reach you.
+
*Use the Guest help Request form, support staff will follow-up with you within one business day.  
 +
*Make sure to include an email address and/or phone number where the staff member can reach you.
  
 
====Manage/View Previous Help Requests====
 
====Manage/View Previous Help Requests====

Revision as of 18:42, 3 March 2021

Help-icon.jpg
Learn how to submit a new Help Request and manage your existing requests.


Submit a New Help Request

I am able to log in with an Evergreen account

  • Access the Technology Help Request Form directly or you can navigate the Support System

I can't log in or don't have an account

  • Use the Guest help Request form, support staff will follow-up with you within one business day.
  • Make sure to include an email address and/or phone number where the staff member can reach you.

Manage/View Previous Help Requests