Difference between revisions of "How to Submit a Help Request"

From Help Wiki
m
m
Line 8: Line 8:
 
<br />
 
<br />
 
===Submit a New Help Request===
 
===Submit a New Help Request===
'''I am able to log in with an Evergreen account'''
+
====I am able to log in with an Evergreen account====
* Access the Technology Help Request Form directly or you can navigate the Support System
+
There are two ways to submit a help request:
 +
#Via Direct Link
 +
**#Technology Help Request Form
 +
**#Student Services and Academic Help Request Form
 +
#Navigating the Help Request User Portal
  
 
'''I can't log in or don't have an account'''
 
'''I can't log in or don't have an account'''

Revision as of 18:46, 3 March 2021

Help-icon.jpg
Learn how to submit a new Help Request and manage your existing requests.


Submit a New Help Request

I am able to log in with an Evergreen account

There are two ways to submit a help request:

  1. Via Direct Link
      1. Technology Help Request Form
      2. Student Services and Academic Help Request Form
  1. Navigating the Help Request User Portal

I can't log in or don't have an account

  • Use the Guest help Request form, support staff will follow-up with you within one business day.
  • Make sure to include an email address and/or phone number where the staff member can reach you.

Manage/View Previous Help Requests