Difference between revisions of "How to Submit a Help Request"

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There are two ways to submit a help request:
 
There are two ways to submit a help request:
 
#Via Direct Link
 
#Via Direct Link
**#Technology Help Request Form
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#**Technology Help Request Form
**#Student Services and Academic Help Request Form
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#**Student Services and Academic Help Request Form
 
#Navigating the Help Request User Portal
 
#Navigating the Help Request User Portal
  

Revision as of 18:46, 3 March 2021

Help-icon.jpg
Learn how to submit a new Help Request and manage your existing requests.


Submit a New Help Request

I am able to log in with an Evergreen account

There are two ways to submit a help request:

  1. Via Direct Link
      • Technology Help Request Form
      • Student Services and Academic Help Request Form
  2. Navigating the Help Request User Portal

I can't log in or don't have an account

  • Use the Guest help Request form, support staff will follow-up with you within one business day.
  • Make sure to include an email address and/or phone number where the staff member can reach you.

Manage/View Previous Help Requests